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All 121 Puerto Vallarta hotels

Playa Los Arcos Hotel Beach Resort & Spa

3.0 of 5 Hotel   |   Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48280, Mexico
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Ranked #53 of 121 hotels in Puerto Vallarta
A recent review
3 of 5 stars reviewed 4 weeks ago
Christine C San Francisco, California, United States
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707 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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There are newer reviews for Playa Los Arcos Hotel Beach Resort & Spa
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San Francisco, California, United States
Top Contributor
90 reviews 90 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Disappointing arrival...this family owned older property obviously has it's challengers and issues....Our room on the 3rd floor was too small for 3 adults...but besides that, it was not clean...after bringing the attention of the front desk to my list of issues we where moved to a larger clean room...also with a spectacular view. We found a live crab in our... More

Was this review helpful? Yes 4
CorporativoLosArcos, Director de Relaciones con Clientes at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Christine we just start using a sophisticated guest satisfaction solution that enables us to collect feedback then we will analize the feedback to improve operation and making sure we will delivery exactly what the guest wants and improve their next stay experience based on their feedback. We thank you for your valuable comments Best regards. Playa Los Arcos. More

New Orleans, Louisiana
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 14, 2014

Let me start by saying that we were in Riviera Maya last year and I couldn't say enough wonderful things about The Ocean Coral and Turquesa. We decided to try the Pacific side of Mexico. Lord, if you can change any pending reservations do so! The hotel was old and falling down. The rooms were in such disrepair. The food... More

Was this review helpful? Yes 5
CorporativoLosArcos, Director Comercial at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Customer Thank you for writing us your comments regarding your stay at our hotel. We are always pleased when a guest will take time to write. This enable us to keep an even closer check on the operation of our hotel. Please do not let this one disappointing experience put us permanently in your disfavor. May we have the... More

Washington, DC
Top Contributor
56 reviews 56 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 5, 2014

We like this property for its engaging staff, location and excellent spa. I pick Magda out for special recognition but really the entire staff deserves a thumbs up and thank you. The hotel is not fancy by any standard. But it has charm and the price is usually quite good. A quick note. For some reason the chef is an... More

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Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 2, 2014

Our families first trip to PV and I'm soo glad we found this hotel last minute. It's very affordable, food was great ( I recommend the all inclusive package, it beats looking for places too eat out), rooms were clean, friendly staff, beach access was AWESOME!!! It's close to a dock were the excursions depart from. We went snorkelling and... More

Was this review helpful? Yes 3
CorporativoLosArcos, Director de Relaciones con Clientes at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Elpisaa We really appreciate the opportunity to send you a warm and in the same time we will like to thank you for staying in our hotel installations in your recent visit to our beautiful city, Puerto Vallarta. It is a big pleasure to know that you nicely enjoyed the hotel installations as well as all of the services... More

Coronado, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 27, 2014

We recently returned from a trip two weeks ago with our two teenage daughters. The hotel was reasonably priced and the staff was amazing. This hotel is located in Old Town Puerto Vallarta and it is a great place to stay if you are wanting to experience Puerto Vallarta from a local perspective. We went back and forth between the... More

Was this review helpful? Yes 1
CorporativoLosArcos, Director de Relaciones con Clientes at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Miyazzie We really appreciate the opportunity to send you a warm and in the same time we will like to thank you for staying in our hotel installations in your recent visit to our beautiful city, Puerto Vallarta. It is a big pleasure to know that you nicely enjoyed the hotel installations as well as all of the services... More

Shawnee, Kansas
Top Contributor
53 reviews 53 reviews
12 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed June 24, 2014

My son and daughter-in-law chose this hotel because the bride and groom wanted the wedding to be in town, and they wanted the accommodations to be affordable for every single guest, not to mention they wanted a Mexican hotel for the guests. We had 30 guests total. There were quite a few young married people just starting out, and parents... More

Was this review helpful? Yes 4
Olympia, Washington
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 23, 2014

This was my fourth visit to PV, my first stay in this hotel. The location is perfect and has a great beach to enjoy. We stayed in an ocean-view room that was near the northwest corner of the hotel, and loved the view from the balcony. The room was fairly small, had a lot of visible mildew, the construction and... More

Was this review helpful? Yes 1
Palatine, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 21, 2014

A visually charming colonial hotel lush with tropical flowers and trees, very centrally located in the heart of the old section of Puerto Vallarta. Friendly and attentive service, nice pool bar and restaurant. BUT! I enjoy hotel pools and tend to shy away from the beach. This hotel's pools are overly crowded with people who come from outside, pay a... More

Was this review helpful? Yes 1
Reno NV
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 8, 2014

My wife and I have stayed at PLA probably a dozen and a half times in the past ten years; four times in the past two years alone. This is not the Hilton. What it is, is a 40 year old Mexican family owed hotel that caters mostly to Mexican nationals for much of the year. It is one of... More

Was this review helpful? Yes 6
Chicago IL
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 8, 2014

Beachfront hotels are a dime a dozen in Puerto Vallarta; they vary in amenities and what each wants to focus on as well as price. Playa Los Arcos is not a perfect hotel; I am not sure one exists. However, when it comes to sheer value, PLA has to top the list, in my opinion. This was our 5th trip... More

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Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48280, Mexico
Phone Number:
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
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Also Known As:
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Puerto Vallarta

670 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#21 Spa Hotel in Puerto Vallarta #32 On the Beach Hotel in Puerto Vallarta #53 Business Hotel in Puerto Vallarta
Hotel Class
Official Description (provided by the hotel)
A charming colonial Boutique Style Hotel designed and tastefully decorated to reflect style, refined hospitality and the unique flavor of the Mexican "Haciendas" of the 19th century. The recent decor is uniform and upgraded to compliment its charm and displaying the handiwork from Mexico. If you want to capture the true essence of Mexico this is the perfect place to stay. ... more   less 
Number of rooms
169

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Playa Los Arcos Hotel Beach Resort & Spa and other travelers.
2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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