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Playa Los Arcos Hotel Beach Resort & Spa

Certificate of Excellence
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Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
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40% off room rate
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1 room 1 guest
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Playa Los Arcos Hotel Beach Resort & Spa
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1,211 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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Chicago, IL
1 review
5 of 5 stars Reviewed 3 days ago NEW

My experience was more than what I expected everything real nice and clean, family friendly great variety of food. Excellent houskeeping. Lady named Antonia was very hardworking in cleaning our room. Also we needed a mechanic and Juan helped us out. Also Don ramon very polite and helpful.

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canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

good hotel good service good food really good location close to beach, markets, stores, found a bit overpriced around august time, had stayed there before in December, June and the price was better will go back

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Castro Valley, California
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Playa Los Arcos has so much potential, it's a shame it doesn't quite make it. The food is okay, nothing great, but decent, the rooms are big and the maids are efficient, but the front desk personnel act like you're putting them out to answer a question. Most of them speak some English, but not enough to really explain things... More 

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CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Dave B Thank you very much for your comments, we appreciate them. Thank you for giving us the opportunity to be at your service. Our location, “Zona Romantica” has become one of the most desirable areas in Puerto Vallarta, as tourists can truly experience and enjoy the distinctive Mexican charm that distinguishes Puerto Vallarta, from other Mexican tourist destinations.... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

A fantastic location right in the center of the zona romantica and right at the beach. The room basic but comfortable. The pool disappointingly small and way too crowded. Food all day long and pretty tasty

Review collected in partnership with this hotel

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CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Rene S Thank you very much for your kind words, we truly appreciate them; we are delighted that you had a great experience during your recent visit to our hotel; thank you for making us part of your vacation experience. As you mention, our location could not be any better; as we are just a few blocks from the... More 

Staten Island, New York
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful vacation. Food was excellent. The hotel staff were very friendly and helpful, Magda Gomez was always ready to help whenever we had a question. Service at the restaurant was very good, Betullio really went above and beyond to see that all our needs were met. He made Mexican coffee that was delicious. The shows were entertaining. My... More 

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CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Adri57ash Thank you so much for your comment. We really appreciate you have given us the opportunity to be a part of your holyday destination. It is our mission to make each guest's stay with us as pleasant as possible; certainly we are so happy for making it possible for your stay to be perfect. Betulio and Magda are... More 

Collinsville, Illinois
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For our second night we chose this area to be in the Romantic Zone. The location was perfect, we were able to walk to dinner and everywhere in the action. The rooms are less than extraordinary, but did the job. If you plan to be out and about, this is a great choice.

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CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Soheron. Thank you so much for your comment. and for giving us the opportunity to be a part of your holyday destination. We really appreciate your visit. It is well mentioned on your comment that our location is just perfect, is only few steps away from DownTown with all that it has to offer. It is our mission to... More 

Denver, Colorado
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel Staff was very friendly. The rooms were run down, and slightly dirty. The Air Conditioning was awesome. I would recommend eating elsewhere. The food was below average and over priced. The beach front location is a great plus. For the price, its a great place to stay.

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CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Todd C We really appreciate you have taking the time to write about your recent stay. Thank you so much for give us the opportunity to be at your service. It is our mission to make all of our customers as comfortable as possible; we have already taken in consideration your comments and we would like to let you... More 

Seattle, WA
1 review
5 of 5 stars Reviewed 3 weeks ago

We have a time share that we do not use now that we've discovered this place. The location is awesome you can walk to just about everything and roll right of bed on the beach. A awesome beach at that! The staff is pretty good for the most part. The waiters on the beach are Amazing!!! It is a older... More 

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CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Jamie206 Thank you so much for your comment. We really appreciate you have given us the opportunity to be a part of your holyday destination. We really appreciate your loyalty. It is our mission to make all of our customers as comfortable as possible; certainly we are so happy for making it possible for your stay to be perfect.... More 

Red Deer, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The rooms where small but clean . This hotel is close to everything so no need to rent a car. If you are looking for something with good wifi this is not the place for you. I would have no problem staying here again.

Was this review helpful? Yes
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this review

Dear Brian L Thank you so much for your comment. We really appreciate you have given us the opportunity to be a part of your holyday destination. It is our mission to make all of our customers as comfortable as possible; certainly we are so happy for making it possible for your stay to be perfect. Your comments are real... More 

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