I love the relaxed atmosphere of Puerto Vallarta and my "home away from home" while I'm there has been the San Marino Hotel for the past several years. The staff are helpful and charming and this year, I was touched to be greeted by one of them as I arrived by taxi from the airport. The "Hola", the genuine smile... More

Hotel was only 2.5 - 3 star but rooms were very clean, food was good, staff were friendly. Could use some updating in the rooms, and definitely some new pillows. Beds were on the hard side but okay. I saw foam toppers going into some rooms, so I'm sure the staff is accommodating to those that prefer a little softer... More

Two years ago I stayed at this location and again, this past week The Oceanfront rooms/suite views were great. The rooms facing the street were very noisy. The housekeeping staff were excellent. That is the extent of the good I found at this location. They almost force you into the all inclusive plans and the food is horrible. Many friends... More

This hotel was not bad but it was not good either. There were 4 guests before us at check in which took over an hour, unacceptable after a long flight. As for the standard room that we booked, although Air Canada advertises it to have a balcony, it does not. It has a walkway accessing all other rooms, kinda motel-type.... More

There were 6 adults (over 40) staying for 2 weeks, and we knew a bit of what to expect before going there. I have to say, after all these years of coming to PV, we'd never stayed in Old Towne, but the location and staff were awesome!! Alex and Emmanuel were great! We met some amazing people and ate out... More

My friend and I went to the San Marino from January 13-20 this year, and we had a nice time. Things were here-and-there for us, but here's a breakdown of the hotel: Hotel:The lobby staff was pleasant, the rooms were clean, and the hotel was reasonably maintained. There is a desk in the lobby of people who push you to... More

I really don't know what anyone has to complain about. Previous reviews say upgrade to a Junior Suite or the room will not be nice. If the hotel is 2* that is because of the regular rooms. My Junior Suite 502 was great. It was large, renovated to 4* quality with very comfortable pillow top beds and a 54" new... More

so the hotel all in all is nice the food is mediocre the staff is great unless you need something the neighbors room flooded and it took them an hr to move him into a dry room our bed broke,and the beds and sheets arent very comfortable to begin with, but they had it fixed the next day but all... More

We have just spent 4 days between Christmas and New year in this hotel. It is basic but clean and the staff are very helpful. We had a sea front junior suite and the room was very spacious. I chose it as I wanted to be near the beach and the centre of Puerta Vallarta and it was ideal. As... More