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All 119 Puerto Vallarta hotels

San Marino Hotel

3.0 of 5 Hotel   |   Rodolfo Gomez 111 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
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56%
Ranked #67 of 119 hotels in Puerto Vallarta
A recent review
3 of 5 stars reviewed 3 weeks ago
Matalen101 Chicago, Illinois
  • Reviews (440)
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440 people have reviewed this hotel

Traveler rating
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88
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Chicago, Illinois
1 review
3 of 5 stars Reviewed 3 weeks ago

My partner and I traveled with our best friends to Puerto Vallarta. We stayed in Junior Suites with the all-inclusive option. Below are the positives and negatives: Pros: 1) Location - The hotel is located in the heart of the Romantic Zone. This area is considered the "San Francisco of Mexico" due to the high number of gay travelers and... More

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Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

You don't expect to pay nickels and get the king treatment. That's what this hotel is about. It wasn't one of the cheapest hotels, sure, but to have direct access to the beach from the hotel, three nice pools, and all commodities in the hotel was good. It's not a 5-star hotel, a small reception, small elevator, a lady selling... More

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HSMmanager, Ecommerce at San Marino Hotel, responded to this review

Dear Fernando, Thank you very much for your comments, we will wait for you at Puerto Vallarta again! More

Miami, Florida
Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 28, 2014

To start with the Hotel resemblance with what it is posted on the internet is weak. Reception area very small and the people attending were not precisely courteous. The Paypal somehow did not sent to the Hotel the right information. I asked for an Ocean View room and no to all inclusive meals and drinks. I paid 125.00 USD/day for... More

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HSMmanager, Ecommerce at San Marino Hotel, responded to this review

Mr. Hendrish, is a pleasure to San Marino to receive you at Puerto Vallarta. We are very sorry that you didn´t enjoy your stay with us. Make sure that we will consider your comments to give a better service to our clients. When you come again to San Marino you will have a better experience :) More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 23, 2014

I stayed at the San Marino for one week on April 5th-April 12th. This was my 3rd visit to this Hotel and once again, it was very enjoyable. The resort is considered to be a 2 1/2 star so this is what you have to consider. The food was fine and the drinks were plentiful. The location is the best... More

Was this review helpful? Yes 4
HSMmanager, Ecommerce at San Marino Hotel, responded to this review

Thank you very mucho for your comment! It's a pleasure for us to have clients like you, as you said, the last comment was kind of rude. We'll be very happy to receive you again at Puerto Vallarta. :) More

Toronto, Canada
1 review
2 of 5 stars Reviewed April 12, 2014

Although the room was acceptably clean (thank you cleaning staff) the food was terrible. Figured we settle for breakfast only and when I lifted some bread with tongues it streamed a long black hair! Yuck. The other meals were equally as gross. I met a really sweet local and we hung out all week - and was terribly embarrassed when... More

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HSMmanager, Ecommerce at San Marino Hotel, responded to this review

Thank you very much for your comments, make sure that we will consider them to give a better service to our clients. Unfortunately we do not allow people to get into the hotel, unless they pay at the front desk, this is for the security of our clients. More

Winnipeg, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 9, 2014

The San Marino Hotel is over rated at 2.5 or 3 stars and should be rated at a 2 at best! Other than the friendly staff at the hotel and it's location, there is very little positive I can say. Positive: It is located at the beginning of the Malecoen Boardwalk as well as next to a pier that is... More

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HSMmanager, Ecommerce at San Marino Hotel, responded to this review

Thank you very much for your positive and negative comments, we will consider them to give to our clients a better service. Make sure that when you return to San Marino you will have a better experience. More

New Westminster, Canada
1 review
2 of 5 stars Reviewed April 2, 2014

A/I but only if you can do the 13 stairs to the buffet. My husband uses a walker and was unable to use the stairs to get to the buffet. Management was completely hopeless, Manager was "too busy" to address our complaint about getting a reimbursement, for not being able to use what we paid for. I have already contacted... More

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HSMmanager, Ecommerce at San Marino Hotel, responded to this review

Thank you very much for comments, we will consider them to give to our clients a better service. Make sure that when you return to San Marino you will have a better experience. More

Winnipeg, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 1, 2014

The San Marino is a great hotel for families as evidenced by the number of locals/Nationals that frequent this hotel. It is in a fabulous location, right in downtown PV. The food was ok - breakfast was the best meal of the day, but lunch and dinner were fairly repetitive and bland. The bar was only open until 10, and... More

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HSMmanager, Ecommerce at San Marino Hotel, responded to this review

Thank you Heather for your great comments, we will take your suggests as an opportunity to give a better service to our clients. We'll wait you back again to San Marino :) More

Toronto, ON
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 30, 2014

Our goal for this trip was to find the best possible All-Inclusive beachfront hotel that wasn't in Cuba. We had a set budget of $1000 per person. We settled on the San Marino based on feedback from friends who had stayed here combined with our own research. We booked through Air Canada Vacations and then called the hotel to upgrade... More

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Rochester, New York
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 26, 2014 via mobile

Right on the beach ... Close to many restaurants .... We had a Jr suite with a large balcony. Large room, clean. The staff was friendly and helpful. We had a few breakfasts there which were very good.

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Additional Information about San Marino Hotel

Address: Rodolfo Gomez 111 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — San Marino Hotel 3*
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Also Known As:
San Marino Puerto Vallarta

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool
Hotel Style
#28 Spa Hotel in Puerto Vallarta #37 On the Beach Hotel in Puerto Vallarta #67 Business Hotel in Puerto Vallarta
Hotel Class
Official Description (provided by the hotel)
Located in Puerto Vallarta, one of the most beautiful and romantic cities on the Pacific Coast of Mexico. The hotel is nestled on the beautiful beach of Playa los Muertos, with a wonderful atmosphere and tradition surrounded by hand craft shops, discotheques, and just a short walk from town. San Marino Hotel features 165 light and airy guestrooms including 25 spacious Junior Suites with all the amenities you need to relax and enjoy in a peaceful ambience.Come to San Marino Hotel where you will be greeted by our friendly staff and enjoy sunshine days and a vacation experience to treasure forever! ... more   less 
Number of rooms
165

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