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All 120 Puerto Vallarta hotels

Hacienda Hotel & Spa

2.5 of 5 Hotel   |   Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
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Hacienda Hotel & Spa
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Ranked #61 of 120 hotels in Puerto Vallarta
A recent review
3 of 5 stars reviewed 4 days ago
acdrty Vancouver
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480 people have reviewed this hotel

Traveler rating
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    73
    46
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84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Vancouver, Canada
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

my wife and i went here and it was absolutely the worst place we have ever been ,,cockroaches in the room ,,filthy ...my i-pad went missing ..i could go on but ill say the manager there was a non professional and the food horrible ....this place is a scam

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Vancouver
Contributor
20 reviews 20 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First allow me to vent a little. Not sure how the other working folks from Canada search for a place to stay when heading to Mexico, but I would suggest you decide when you want to go, where you want to go and then finally select a place to stay. When searching PV, if you sort your vacation by price... More

Was this review helpful? Yes 2
Vernon, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We were there in February for 2 weeks because the trip was pre-booked.... Had to change rooms 3 times in one day....very bad condition for rooms, sliding doors could not be closed or locked safely... one room had just been fumigated, remember the dead girls from Quebec in Thailand?? died from fumes.... Received a nicer room finally with remodeled bathroom,... More

Was this review helpful? Yes 1
Essex
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Located in a busy area but hidden away. We enjoyed some good food - for a buffet it was good. I always found something to eat. Some things weren't my first choice but enjoyed it overall. Loved our waiter at the restaurant - forgot his name. Loved the crafts - making bracelets and cookies. The water volleyball was fun too... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

food was horrible same food very hard potatoes had no mexican food the salsa was awful. Room was plain only had a king bed and a tv. Resort is a 5 minute walk to the beach the beach club bar closes at 5pm washroom gets locked. Resort is located an the main road loud noise from traffic all the time... More

Was this review helpful? Yes 1
Windsor, Canada
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We paid extra for the superior view room! we where put on the ground floor that looked out to the back of the pool bar and to the rat traps to the left of our very small patio. The sliding door was 2" off of the ground and only slid from the top leaving a 3" gap 36" wide for... More

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East Berlin, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a week in mid February to enjoy some sunshine during a very cold PA. winter. I found this on Expedia and thought it looked cozy, cultural, and adventurous. I can't tell you what a great time we had. Loved the staff,activities; pool volleyball, ping pong, black jack, evening entertainment....so fun!...and, the best part of our trip,... More

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Castlegar, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We spent 1 week there in March 2013. It was very nice. The staff was very good. The food was good. We booked for 3 weeks for this March. It is under new management and it was very bad. There was sewer water backing up into our bathroom, our AC was broken, People were cutting the bottom of their feet... More

Was this review helpful? Yes 1
Vancouver, Canada
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed here at the end of Feb. My bad but I thought we were actually staying at the sister resort, Buenaventura. The name of this resort, misleading as it is, is actually, Buenaventura Hacienda Hotel & Spa. When I read the reviews that it is 4 stories with NO elevator, thank goodness (small blessing) we had booked a superior... More

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Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Pros: Staff was excellent (thank you Ivan!). Very quiet. Quaint and unique. (I like traditional places). Close to airport and downtown (60 pesos cab ride). Good beach. Con's: Food. It was best on the weekend when the hotel had more Mexican guests. Average and repetative the rest of the time.

Was this review helpful? Yes 2

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Additional Information about Hacienda Hotel & Spa

Address: Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 120 hotels in Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hacienda Hotel & Spa 2.5*
Reservation Options:
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Hotel
Hacienda Hotel Spa
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hacienda Hotel & Spa Puerto Vallarta

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