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Hacienda Buenaventura Hotel Spa & Beach Club

Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
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Hacienda Buenaventura Hotel Spa & Beach Club
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Hacienda Buenaventura Hotel Spa & Beach Club
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658 reviews from our community

Traveler rating
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    254
    107
    56
    67
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128
243
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Super slow internet... old bathrooms.... stinky towels and old mattres... not to mention the inability to book a dinner reservation.... rdeeply regret it..... we tried to have a good time regardless.... but the hotel services made it hard for us

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saskatchewan
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Without any doubt the Hacienda is a "Gem" this is not the Hilton, it is a authentic Mexican Resort with staff that love to see you there and help you any way they can, you are greeted with a smile, hug, good morning, afternoon. This resort is kept very clean daily, the staff are forever cleaning and busy at all... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Loved my trip to Mexico so much! The hacidena was just perfect. The service was great! The pool was nice. Lots of space at the beach. Loved the all inclusive food and drinks! The waiters and other staff were very friendly! Would love to visit again!

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hacienda_hotel, Guest Relations Manager at Hacienda Buenaventura Hotel Spa & Beach Club, responded to this review

Dear Guest, It is a pleasure for us to know that you enjoyed your time in Puerto Vallarta and our service, please share with all your experience, and we'll wait here soon. More 

Chihuahua, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

I don't like to leave negative rehiews but it is a very old hotel. In much need of a complete renovation. The food was recyled from breakfast to lunch in different presentations.The hotel rooms have a moldy smell and the bathrooms smell of sewer. Not worth the rate they offer as an all inclusive. I do admit the staff was... More 

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hacienda_hotel, Guest Relations Manager at Hacienda Buenaventura Hotel Spa & Beach Club, responded to this review

Dear Guest, thanks for your visit to Puerto Vallarta and our hotel, we are very sorry that you have not enjoyed our services as much as you'd wanted, I assure you we will work to improve the points you mentioned to us, both food and in our rooms. we appreciate your comments, they help us to improve every day. More 

cape dorset nu
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel great staff , nice food and pool bar excellent , the beach 5 minutes away, very nice, staff delivery drinks to u on the beach and nice food,over all I'd go back again,decent prices tooo,Cam

Was this review helpful? Yes 1
Victoria, British Columbia, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

this is a good hotel for cheap price, the service was very good with everybody being very nice at all times, far from the downtown but walking distance to the marine where many excursions depart, so it's good

Review collected in partnership with this hotel

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Port Alberni, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a lovely time and the staff are all very nice! The food was good, but need to change it around, we felt that we were eating the same thing everyday-:( Other then that, it was all good for the price!

Review collected in partnership with this hotel

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Chilliwack, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

Even though our stay was during the Mexican holiday, we were treated very well with our extremely limited Spanish communication. We enjoyed the authenticity of the of atmosphere and culture we experienced. If you don't mind children around on your holiday, would definitely recommend it for anyone.

Review collected in partnership with this hotel

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Orillia, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hacienda in March and throughly enjoyed it. The clean rooms, friendly hotel staff, great entertainment and food made for a great vacation. The central location made it easy to get downtown for day shopping trips. The beach is so close you don't need to take the shuttle. The staff on the beach are always there to... More 

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Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came to Hacienda Buenaventura via Air Canada vacations on a flight through Calgary. We got it dirt cheap because of this connection (we originated in Vancouver). We weren't expecting much because of the price, but were pleasantly surprised by a budget hotel, no frills but plenty of character. First off, the food: Not the greatest. I'm not a big... More 

Was this review helpful? Yes 2
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