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Hacienda Buenaventura Hotel Spa & Beach Club

Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
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Hacienda Buenaventura Hotel Spa & Beach Club
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    282
    118
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Cruces, New Mexico
Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago NEW

I went to Puerto Vallarta last spring, I stayed at this hotel, which was the best thing about the trip! However, the city is incredible beautiful full of colors and people. The hotel isn't expensive either cheap. The rooms are pretty good, and the food and service is wonderful! Plus the pool is great, and the private beach just about... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is older and a little dated but it has character and charm. Since this is a older hotel it has no elevators. But there are staff that is available to help with luaggage (Pack light). The staff is extremely friendly and has basic English skills to communicate. The pool is very nice and bartender knows there stuff. The... More 

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Vancouver
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel staff greeted us warmly on our arrival. Always remembered what drinks we like and were served very well. Much thanks to Cuit, Ivan, Francisco and Alfonso. The activity hosts Chocolate and Fanny both had so much energy from morning to late evening! The hotel General Manager, Cesar gave us the warmest welcome and made our stay comfortable. Front... More 

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Charlotte, North Carolina
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago

The resort is older and could use some upfitting. The internet access is terrible. This is a spanish speaking resort, but the staff tries with their English. The food was decent. The staff was really great. They are friendly and very helpful. The bartenders know their stuff and do a great job. The wait staff are very polite and attentive.... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I am in my hotel room as I write this, this hotel is a joke. It is literally the worst place I've stayed in my life! DO NOT I repeat do not stay here even if it's free. The hacienda Buenaventura spa and beach club completely ruined our vacation. From the moment we got here, our room wasn't ready (we... More 

Was this review helpful? Yes 1
Nelson, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at this slightly out of the way authentic mexican paradice with my bros and found it fantastic.Great pool side bar,staff was amazingly freindly,beach setup was awesome,close to everything,Ive been a vedgetarian for 30 years and gota say I was well satisfied with the food..This place is so amazing I booked it again for christmas with my daughter!Great entertainment!!!!!!

Was this review helpful? Yes 1
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

You hotel has excellent location and excellent staff, but you hotel wireless internet is not very reliable. You hotel to beach is easy, But the way to beach (the alley close the beach) is dirty, and full of garbage. you should complain to some people, or business owners, or government, or some organizations. Clean access to beach is important to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Port Coquitlam, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 21, 2015

My friend and I chose to visit this location to celebrate my 50th birthday. Red Tag had an awesome deal, but you get what you pay for! This was my 6th visit to Puerto Vallarta and my friend's first. I was excited for her to experience the magic of Mexico and the beauty of the people. The resort is very... More 

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed June 16, 2015

This hotel is beautiful, real Mexican atmosphere! The staff is unbelievably polite and so nice !! I would recommend this hotel to anyone! The whole experience was a trip I will never forget! It is also very family orientated !!

Review collected in partnership with this hotel

Was this review helpful? Yes
Columbus, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 29, 2015

We really enjoyed this resort! It is truly a Mexican culture of architecture and ambience. The service was terrific and the food very good! {HAVE THE OMELETTES!!!} We relaxed by the pool, hung out at the private club beach, and took a walk to the Malacon{boardwalk shops}. Totally worth it!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel Spa & Beach Club, responded to this review

Dear skt54, Thank you very much for your comments, thank you for the score that you have given us, we are proud that you've enjoyed all our hotel, Puerto Vallarta, our services, the beach, everything that motivates us a lot, we share with all your experience, I promise that we will work with the theme of internet. Thanks for everything... More 

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Beach (13)
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Deluxe Double Room (30)
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The Hotel (36)

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