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Hacienda Buenaventura Hotel Spa & Beach Club

2.5 of 5 Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
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Hacienda Buenaventura Hotel Spa & Beach Club
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Hacienda Buenaventura Hotel Spa & Beach Club
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565 reviews from our community

Traveler rating
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    218
    86
    51
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98
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Alberta, Canada
1 review
4 of 5 stars NEW

we weren't sure we had made a good decision when we first booked into this hotel, but 2 weeks later we realized that it was quite nice. food was good, service was good. could maybe have supplied 2 water bottles and replaced the light bulb outside our room bob feb13 to 27 2015

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Was this review helpful? Yes 2
skookumchuck
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is an older property in need of upgrades but everything worked ok. Food in the buffet was limited compared to some places I have been, but abouv average for quality and flavour. A small resort with excellent staff. Close to the airport and Marina, 4 kms from downtown. Lots of public transport outside the main entrance. Had a good... More 

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Was this review helpful? Yes 2
Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am currently staying at the Hacienda with my fiancé and we are halfway through our visit. Being avid trip advisor users we were anxious when we read a few of the reviews leading up to our visit. I will follow up with a more detailed review however, feel that I must comment now. Based on the price we paid... More 

Was this review helpful? Yes 4
Fort Collins, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Disgusting! Unedible food. Non english speaking employees. Rooms and pool were disgusting and falling apart. Was like a Motel 8. Bathroom smelled like sewer. Right on the highway. NOT ON THE BEACH! After being there for 1 hour we realized this place was NOTHING like what it looks like or talks about on any website. We booked through Apple Vacations... More 

Was this review helpful? Yes 1
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel Spa & Beach Club, responded to this review

Greetings, very difficult for me to read this comment you climb TRIPADVISOR when you accept yourself you were only one night and we did not have the opportunity to change your feeling, whenever we detect a dissatisfied guest, we do our best to change their feelings and so they can enjoy the holidays to the fullest, that way we have... More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

This is my 2nd time staying at The Hacienda and I will be coming back again. I love the location and the character of the hotel. All the employees are nice and helpful, especially Laura and Jessica at the front reception. Their smiles and helpfulness will make me come back again!

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Was this review helpful? Yes 3
Lake Saint Louis, Missouri
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Rooms are sold as premium and are certainly not. Food is unsanitary, mold covers the tub and shower- it does NOT look like the pictures. This place is in need of major repair for the safety of all that stay. Staff is extremely friendly. We checked in and out in less than 24 hours. Please take warning and do not... More 

Was this review helpful? Yes 6
hacienda_hotel, Gerente at Hacienda Buenaventura Hotel Spa & Beach Club, responded to this review
Google Translation

Saludos, lamento mucho que usted no nos diera la oportunidad de atenderle, nuestros colaboradores trataron lo posible para que usted... More 

Pitt Meadows, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I wanted to go on a trip on the spur of the moment and my travel agent booked me at the Hacienda Buenaventura. I arrived to great staff and a lot of great guest who I will be keeping in touch. The food and drinks were great and the staff were always there to help. Although it was not right... More 

Was this review helpful? Yes 6
Chicago, Illinois
1 review
3 of 5 stars Reviewed 2 weeks ago

This was a great place for the price but with the affordable price other elements take a hit. The quality of the food and the drink was nothing to write home about but our group wasn't looking for top quality anyway. For the price the location is great, the beach is beautiful, and the the staff are very friendly.

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Medicine Hat,Alberta
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Staff was the best,very friendly and made sure our stay was great!!!! Beds were way too hard,and maintenance of rooms need improvements. Would definitely stay here again though,and tell family & friends to stay there as well!!!!!!

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Was this review helpful? Yes 1
Lindsay, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Was only ok for the price , stayed here last min . People on the resort are mainly an older crowd 50-70 s . Me and my girl are 33-30 . Not really the spot for us . No variety of food and no night snack bar .

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Was this review helpful? Yes 2
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Additional Information about Hacienda Buenaventura Hotel Spa & Beach Club

Address: Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta 48310, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hacienda Buenaventura Hotel Spa & Beach Club 2.5*
Number of rooms: 155
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Also Known As:
Hacienda Hotel Puerto Vallarta
Hacienda Puerto Vallarta
Hacienda Hotel And Spa
Hacienda Hotel Spa Puerto Vallarta
Hotel Style:
#24 Spa Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta

640 photos of this hotel

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