We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 119 Puerto Vallarta hotels

Buenaventura Grand Hotel and Spa

3.5 of 5 Hotel   |   Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Hotel amenities
Save Saved
You added Buenaventura Grand Hotel and Spa to your Saves list
Buenaventura Grand Hotel and Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #45 of 119 hotels in Puerto Vallarta
A recent review
3 of 5 stars reviewed 1 week ago
csylviareed Seattle, Washington
  • Overview
  • Reviews (1,057)
  • Photos (944)
  • Amenities
  • Q&A
  • Room tips (149)
  • Location
  • More
Write a Review

1,057 people have reviewed this hotel

Traveler rating
    397
    341
    154
    92
    73
See reviews for
225
351
27
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Seattle, Washington
Contributor
20 reviews 20 reviews
11 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Buenaventura Grand with family who go to Puerto Vallarta every year. Because they stay so often we trusted their judgement and booked a room without researching every. single. option. like I normally do when making reservations. While the amenities and food are nothing special, the value and location are pretty tough to beat. It was an... More

Was this review helpful? Yes 2
San Francisco, California
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We were pleasantly surprised. We chose the hotel because of its location, a short walk to the Boardwalk and all the shops. The hotel is clean. The air conditioning worked perfectly. It is an older hotel and you see some wear an tear. Our grand daughters has a great time in the pools and on the beach. The food is... More

Was this review helpful? Yes 2
Pico Rivera, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

First let me start off by saying that if you want a 5 star resort for cheap price, this is not the place. With that being said, the Buenaventura Grand is a great deal for the price. The hotel is NOT a place to be quite and romantic, although they will try to accommodate any request you may have.This is... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We first booked this hotel based on overlooking bad reviews and pricing. Gotta say although there are a lot of reviews with people just strait complaining, there is some substance there. Overall I'd say we had a great time! We went as a family vacation, myself, wife, 2 yr old daughter, sister in law and wife's parents who are young... More

Was this review helpful? Yes 1
Monterrey
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

First day, took so long to get two rooms close enough for our family, at the end were only on same floor but not even close. Room was ok at the beginning everything seems to work just ok until we took a shower, the more water went into the drain the worst smell came out so we needed to ask... More

Was this review helpful? Yes 1
Santa Monica, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

You get what you pay for. My groupon cost $350 for 3 days, 3 nights, all inclusive. The rooms left something to be desired. We were told our minibar would be refilled every day, and it was not refilled once. When I called the reception, they said it was only the first day, and when I said my all inclusive... More

Was this review helpful? Yes
Sayulita, Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Ok, so simple things first. Room with Jacuzzi, Jacuzzi not working. Then realized shower not working either, no big deal, guy comes in and fixes both At night, 4 am in the morning, knock on door!! What? Knock on door again! 4 am in the morning?!?! I wake up and walk to the door, do not ope,n and ask who... More

Was this review helpful? Yes 1
Riverside, California
Top Contributor
56 reviews 56 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Got Groupon deal for $489 for 4 nights all inclusive so food, drinks & lodging are included. Was offered a beach view upgrade for $18/night at time of reservation which is better than Groupon option. All you can drink alcohol until pool bar closes at 1am. Read reviews first so we know what to expect and no surprises. Not the... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The only 2 positive things I can say about this place is location and friendly staff. Our room was still not clean after they kindly told us to check back at 2pm being we had arrived early. There was a panty liner on the floor behind the toilet seat, toilet bowl on outside was dirty, the shower was full of... More

Was this review helpful? Yes 1
Tulsa, Oklahoma
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I just returned from a five night stay at this hotel. It was our first real vacation since our honeymoon five years ago, so I chose this property after weeks of comparing properties. I first saw this property advertised on a Groupon, but chose to book DIRECTLY through the hotel using their website. Upon arriving to the... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Buenaventura Grand Hotel and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Buenaventura Grand Hotel and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Buenaventura Grand Hotel and Spa

Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Buenaventura Grand Hotel and Spa 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Tingo, Expedia, Hotels.com, HotelsClick, BookIt.com, BookingOdigeoWL, Despegar.com, Priceline, Agoda and Venere so you can book your Buenaventura Grand Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Hotel Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta

944 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (778)
Viewed
Room/suite (95)
Viewed
View from room (68)
Viewed
Hotel & grounds (134)
Viewed
Pool/beach area (164)
Viewed
Bathroom (19)
Viewed
Dining (79)
Viewed
Family/play areas (7)
Viewed
Other (212)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (136)
Viewed
Adult Pool (11)
Viewed
Amenities (6)
Viewed
Beach (12)
Viewed
Children's Pool (14)
Viewed
Honeymoon Suite (30)
Viewed
Restaurants and Bars (25)
Viewed
The Hotel (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Room/suite (6)
Viewed
Dining (4)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (3)
Viewed
View from room (11)
Viewed
Other (3)

Amenities

Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#18 Spa Hotel in Puerto Vallarta #25 On the Beach Hotel in Puerto Vallarta #31 Romantic Hotel in Puerto Vallarta #45 Business Hotel in Puerto Vallarta
Hotel Class
Official Description (provided by the hotel)
Set in the heart of the lively seaside town of Puerto Vallarta, Buenaventura Grand Hotel & Spa is the perfect Mexican resort for total relaxation.Located just five minutes from the downtown shops and restaurants, and 15 minutes from the airport, Buenaventura is the perfect Mexico beachfront resort to delight all of your senses. Enjoy our spacious rooms and suites offering stunning ocean views and modern amenities. ... more   less 
Number of rooms
225

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer