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Buenaventura Grand Hotel and Spa

Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
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Buenaventura Grand Hotel and Spa
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Buenaventura Grand Hotel and Spa
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1,323 reviews from our community

Traveler rating
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    214
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    87
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309
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

The staff is excellent-they aim to please!Everyone was very friendly and helpful.Our stay was memorable because of the staffs' great service and attitude. Stayed in this hotel with girlfriends but can't wait to return with my family.:)

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

We mainly went to PV to go diving. the accomadations were not priority and thankfully so as this was avergae place but worth the savings. Food as usual for all icnclusive resorts was mediocre at best. for a place to rest and and change it did it job well.

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Poteau, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great location, The hotel staff is amazing, my wife and I asked about local baked goods to the manager Pedro, he said he would find some for us, after our morning excursion the next day we returned to our room to find a huge assortment of local baked goods and refreshments, truly above and beyond!

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Was this review helpful? Yes 1
Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

This was the 4th time back to this hotel. It is now just really a family hotel as there were many many children. This did not really bother us (I was with my husband) because we always sit by the adult pool and they do a good job of keeping it just adults. We have always found the food to... More 

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Long Beach, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a great stay here. Great service and pool area. Would stay again. Food was good, but variety was limited. Bar staff was the best! Our pillows smelt pretty bad but were replaced within 5 minutes. You can't beat location!!!!

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Coquitlam, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Not my first and definitely not my last stay at the Buenaventura. The difference on this trip was that I was travelling alone, on a budget and in poor health. The absolutely amazing staff, the wonderful fresh food, and the perfect location of the Buenaventura Grand Hotel made for the best trip I've ever had in Mexico. I feel like... More 

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Barrie, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Had an amazing time at the Buenaventura Grand Hotel and Spa. Staff there is absolutely amazing and they make you feel right at home! Lots to do during the day and everyone seems to gather in the main lobby area during the evenings to listen to music, dance, sign and mingle. I would certainly not hesitate to return OR recommend... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel at least 5 times but won't stay there again. Our last trip was in January 2013 - everything was fine until around day 5 when everyone in our group (8 total) started getting sick. We were all severely sick (missed work) for about a week and then took about 6 weeks to feel 100% back... More 

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2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent 8 nights there in April. I was a little nervous about a few of the negative reviews concerning food before we left. Those people are nuts! The food was fantastic. Yes, there are "only" 2 restaurants on site, but with an almost endless variety of fresh fruits, vegetables and a more than adaquate choice of... More 

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Spokane Valley, Washington
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed six nights at Buenaventura. When we arrived we were expecting the "this is not a timeshare but..." Told them no several times and then were taken to our room. We had a honeymoon suite. The room was small but clean and met our needs. The beds are firm but comfortable. The balconys are small but have two chairs.... More 

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