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Buenaventura Grand Hotel and Spa

Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
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Best prices for: 1 room 1 guest
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Buenaventura Grand Hotel and Spa
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Buenaventura Grand Hotel and Spa
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1,243 reviews from our community

Traveler rating
    450
    404
    201
    102
    86
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284
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Moose Jaw, Saskatchewan, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

This was our second trip to this resort,the staff at this resort are absolutely amazing. From the cooks to the servers in the restaurants they are all the best. We have become good friends with Fausto(best beach waiter) and I look forward to seeing him next year.Eduardo is a close second on the beach, all of the staff work very... More 

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Madison, Wisconsin
1 review
3 of 5 stars Reviewed 2 days ago NEW

The location and beach is excellent. Food is good. Could use more restaurants. Service is average. Noisy in the hallways at night. Could use some updates. For the price it is worth it though. I would stay again.

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A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

We had a great time! Food and service were outstanding.Hotel is located right by the beach The location is perfect, about 10 minutes from the Malecon with lots of shopping possibilities on the way. Nightly entertainment was ok, but understandable since there was not an extra room and they had to use the lobby to set up.

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Was this review helpful? Yes 1
Los Angeles, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I very much enjoyed my stay here and loved the beautiful city of Puerto Vallarta. It was a shame, though, that I got robbed by two police officers after leaving a local bar (several block away from the hotel) on the last night/morning of my visit. In spite of the unfortunate incident, I will definitely be returning to PV and... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

The hotel was good not alot of beer choices but other than that we had a great time. Flores restaurant had a lot of choices and varieties it was nice that each day they had a different variety of food.

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campbell river
1 review
2 of 5 stars Reviewed 4 days ago NEW

At check in i had a lot of problems. 1st checeek into a occupied room, 22n checked into a dirty room. 3 checked into a non veiw, non balconey room. after 3 trips back to the desk they would only give me what I booked if a paid them another 35.00 per night. I finally paid rather than ruin my... More 

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Moose Jaw, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Back again after being there mid December 2014 two months ago.We were treated like rock stars again or even more importantly like "close family members." The staff are so amazing and make sure all your needs are well looked after, they go above and beyond . Thanks to Belen for all her help in all things, room placement getting help... More 

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Rockville Centre, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Amazing service, food, cleanliness, and location. My only complaints were the noise level at night (VERY loud music/entertainment, until late, and it traveled throughout), and the maintenance of the room (needed a few repairs, minor). Overall it was absolutely fabulous, and I challege you to find better service from nicer people anywhere. Every staff member we encountered was incredible.

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Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Food and bar service (including beach service) was very good. Food quality was very good - much better than we expected from an all inclusive. Great location! Hotel & pool are older and smaller than expected but if you continue with food quality and great service we will return multiple times

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Was this review helpful? Yes 2
Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are young, rowdy, and looking for a place to get drunk and party for a week or so ... you have found your spot! If not, book the sister property next door, Villa Premier. Buenaventura staff are great but hotel is VERY noisy, especially at night, and geared to college kids and young families. Partying literally went on... More 

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