Buenaventura Grand Hotel and Spa (Puerto Vallarta, Mexico) - Hotel Reviews

Address: Avenida Mexico 1301, Puerto Vallarta 48350, Mexico

Region: Mexico > Jalisco > Puerto Vallarta

Amenities:

Bar/Lounge Beach Business Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#15 On the Beach Hotels in Puerto Vallarta

#23 Romantic Hotels in Puerto Vallarta

#28 Family Hotels in Puerto Vallarta

Price Range: $$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Set in the heart of the lively seaside town of Puerto Vallarta, Buenaventura Grand Hotel & Spa is the perfect Mexican resort for total relaxation.Located just five minutes from the downtown shops and restaurants, and 15 minutes from the airport, Buenaventura is the perfect Mexico beachfront resort to delight all of your senses. Enjoy our spacious rooms and suites offering stunning ocean views and modern amenities. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Travelocity, Cheap Tickets, BookIt.com, Venere, Priceline, HotelsClick, Tingo and Hotels.com so you can book your Buenaventura Grand Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Buenaventura Grand Hotel Puerto Vallarta; Buenaventura Grand Hotel; Buenaventura Puerto Vallarta; Buenaventura Hotel; Buenaventura Hotel Puerto Vallarta; Buenaventura Grand Puerto Vallarta; Buenaventura Beach Hotel Puerto Vallarta

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866 reviews from our community

See which rooms travelers prefer - 95 traveler tips

Morgancooper

1 review

“Amazing service, best week of my life!”

Reviewed June 13, 2013 NEW

I had the most amazing time and Buena aventura, from playing beach volleyball every morning, having absolutely wonderful service all day and then a quick short walk to the malecon at night. This review brings up so many wonderful memories I could go on for hours. The most memorable part of our stay would be the staff, I feel though... More

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TJPete123

Waukee, Iowa

Reviewer

3 reviews

“disappointing vacation at Buenaventura”

Reviewed June 5, 2013

This was was our fourth family vacation to Puerto Vallarta and our second time staying at Buenaventura Grand Hotel and Spa. We were on fourth floor and the elevator quit working after 4 days of a 9 day trip. All we were told is that it would be fixed "any" day. We had all inclusive but many, many times the... More

See 2 more reviews by TJPete123 for Puerto Vallarta

kelly h

Kamloops, Canada

“Best Holiday Ever!”

Reviewed June 3, 2013

Our "family" of 8 just returned from a week at the Buenaventura Grand Hotel and Spa. My partner and I and our 5 girls (ages 14 to 21) travelled with our sister and had a wonderful time! I had read many reviews about this hotel prior to our trip and can honestly say that any negative comments only confirmed my... More

IDF_13

Calgary, Canada

4 helpful votes

“Moldy, dirty, recommend NOT staying at this resort.”

Reviewed May 17, 2013

I have never written an on-line review before but I feel an obligation to write about this resort and our experience there. I travelled at the end of March/first part of April with my husband and two kids. My number 1 complaint about this hotel is the mold. You can see it and you can definitely smell it. We had... More

Was this review helpful? Yes 4

Dear IDF_13: Thank you for letting us know your recent review about your stay in our hotel. Please accept my sincere apologies for not having fullfill your hotel expectations. Even if we are located in a very humid región of Mexico, we are working very hard to control the humidity: turning on the A/C and using certain products to reduce... More

Syipip

“Best staff on the planet”

Reviewed May 9, 2013 via mobile

A very nice hotel, nothing too spectacular but it has a nice view and have everything one on a vacation would want. The staff were the best, from Omar the busboy to Ademire and Apricot at the front desk and Jorge the activity staff. They made sure we had a great time and they took care of us. We really... More

Dear Syipip: Thank you for taking a moment to post your nice contribution. We are thrilled to hear that our staff took good care of you and that you enjoyed your time here. Looking forward to your return! Best regards, Ronald Vega General Manager More

MikeyBOxford

oxford

Top Contributor

53 reviews

20 hotel reviews

Reviews in 26 cities

63 helpful votes

“Excellent hotel, well-located”

Reviewed May 7, 2013 via mobile

Don't be out off by the un-impressive frontage! Behind a very bland facade opens up a huge airy atrium containing reception, lounge, and bar. We were checked in quickly, politely and efficiently, and were given a welcome drink. A concierge then explained the dining arrangements and we were whisked off to our room which yad all we needed, including air-con... More

Was this review helpful? Yes 2

Dear MikeyBOxford: Thank you for your valuable feedback regarding your recent visit to the Buenaventura Grand Hotel & Spa. We appreciate your positive comments about the hotel, and have also taken note of the more critical feedback, especially with regard to your dining experience and the service received in one of our restaurants. Please accept my apologies for the inconvenience... More

eveck

Vancouver,Bc

Senior Reviewer

8 reviews

5 hotel reviews

Reviews in 5 cities

26 helpful votes

“8th time in Mexico and my first time saying I won't be back.”

Reviewed May 5, 2013

We were there April 28th 2913 to May 5th. This was my 8th time to Mexico and his first -- I've been to PVR 6 times and stayed at the Palladium Vallarta, The Royal Decameron and the Riu Jalisco. The Buenaventura has had good reviews on trip advisor for years but frankly, I'm very disappointed with my experience and will... More

Dear Eveck: Thank you in advance for letting us know about your experience in our Hotel during your recent vacations. Please accept my sincere apologies. I have to admit that during those days with had the Kids Day Celebration in Mexico and most of the families took advantage of the holidays to visit Vallarta as well. I am taking as... More

BarkleyFan

Chetek, Wisconsin

10 reviews

“Perfect for our group”

Reviewed April 30, 2013

We travelled to Mexico for our wedding this past April. We had a group of 25 people ranging in age from 4 to 70. We wanted to stay on the beach, close enough to town that we could walk to the Romantic Zone and the Malecon. We also wanted a resort that had enough restaurants and bars for those that... More

See 9 more reviews by BarkleyFan for Puerto Vallarta

Dear BarkleyFan: I would like to thank you for taking the time to provide your feedback regarding your stay in the Buenaventura Grand Hotel & Spa. We are delighted to hear that you and your group had a good time while being our guests and that we were able to accommodate all your needs. I take the opportunity to let... More

pam1859

Quesnel, Canada

4 reviews

2 helpful votes

“Another great visit”

Reviewed April 28, 2013

Well we went back to the Buenaventura Hotel again this year for two weeks. I can not say enough good things about this hotel. The staff is great, the location can not be beat. We all ways get the best treatment and a great room.So once again very happy.If you need a drink on the beach or at the pool... More

See 3 more reviews by pam1859 for Puerto Vallarta

pam1859 has 1 more review of Buenaventura Grand Hotel and Spa

“The best stay ever”

Reviewed April 18, 2011

Dear pam1859: We are very pleased to know that you enjoyed another stay with us and I would like to thank you for your preference and keep choosing the Buenaventura Grand as your vacation destination. Warm words like yours are what make our work worthwhile. We will keep doing our best so there is no doubt your next stay will... More

Sean E

Sanborn, New York

“Camera Stolen”

Reviewed April 18, 2013

We had to check out of room 6 hours before our ride to Airport. They allowed us to keep luggage in storage area and were kind enough to let us shower later in Hospitality Room. When we got home and unpacked, someone had taken our camera and left the case in our luggage. We had such a great time and... More

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Buenaventura Grand Hotel and Spa, Puerto Vallarta

Buenaventura Grand Hotel and Spa

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