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Buenaventura Grand Hotel and Spa

Avenida Mexico 1301, Puerto Vallarta 48350, Mexico
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Buenaventura Grand Hotel and Spa
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Buenaventura Grand Hotel and Spa
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1,293 reviews from our community

Traveler rating
    469
    424
    208
    105
    87
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301
436
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
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Edmonton, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Overall, we had a nice stay at this small resort. It felt like we really got a good feel for the culture and atmosphere of PV Mexico. We had some difficulties in the beginning, as my husband and I booked an oceanview room with a kingsize bed and we were given an oceanview with 2 double beds. The room smelt... More 

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Puerto Vallarta, Mexico
1 review
3 of 5 stars Reviewed 2 days ago NEW

Time share/Membership poachers were very aggressive at the airport; even the concierges at the hotel. The drinks at the bar were handled poorly - they would give you a drink, when you gave your plastic glass back they would wash it out with water and then give it to a new customer. Make sure you bring your own glass. Food... More 

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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Overall, this is my second stay at Buenaventura Gran Hotel and Spa. Personally, I like this hotel because of its reasonable price and amenities (ie. beachfront, all-inclusive and close vicinity to nightlife events). However, the alcoholic drinks were watered down.

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Was this review helpful? Yes 1
Calgary
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Service is the best I have ever had. Food is good and location is excellent. Rooms are a little small and ac is loud. Overall best stay in Pv. Good area for just kids and smaller area for adults, no issues getting pool chairs or a drink!

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Was this review helpful? Yes 2
Brampton, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent trip, the only thing that bothered us was the mildew smell, it was very strong. service was very good Location downtown was fantastic, and the room was good. there, was entertainment everynight and if it was not for you you could go for a walk It was very safe

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Texas City, Texas
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean property with a beautiful view. Short walk to town. Staff friendly and willing to help if needed. Beds were comfortable room clean. Rooms could use an update but overall enjoyed ourselves. Enjoyed the food plenty to choose from.

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Fort Collins, Colorado
Top Contributor
115 reviews 115 reviews
9 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

My friends and I visited here last week and had an “OK” experience. The beds were comfortable but the rooms smelled moldy. The cleaning staff were great and attended to us very well (please tip them each morning because they do such good work and do not always work the shift when you depart). The breakfast buffet was wonderful once... More 

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Calgary, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff were incredible- always friendly and helpful. The hotel and beach area were always clean. The food was tasty and there were various options for which restaurant or type of food. The value of the hotel was excellent. My only comment would be the mattresses were comfortable but the quilt could have been nicer and extra blanket softer. I... More 

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Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago

The location is ideal for those who want to spend time in town. The breakfast buffet was very good and the few meals we ate in the restaurant near the pool were good. The hotel is 100% all incusive and we like Puerto Vallarta for the great restaurants in town so we never ate the lunch or dinner buffet. The... More 

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Ponca, Nebraska
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were looking for a hotel fit our budget. It was an older unit but well maintained and updates were happening while we there. The location was great close to downtown, Malecon boardwalk, shops and restaurants. We had a great room facing the ocean and it had balcony, flat screen tv, digital safe. The reviews I read before booking said... More 

Was this review helpful? Yes 1
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