We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Los Arcos Suites

Certificate of Excellence
Hotel website
Manuel M. Dieguez No. 164 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Special Price
40% off room rate
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Los Arcos Suites
View Map
Add Photo Write a Review

243 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    74
    107
    41
    8
    13
See reviews for
53
97
28
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (243)
  • Mar-May only
    (81)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (70)
All months
Bronx
1 review
4 of 5 stars Reviewed 2 days ago NEW

I was very satisfied with my stay here. The staff were very accommodating and friendly. I had access to great amenities and the hotel was located close to great restaurants, shops, the boardwalk and the beach. If I ever return to Puerto Vallarta I will definitely be staying at Los Arcos Suites again.

Review collected in partnership with this hotel

Was this review helpful? Yes
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay was made great because everyone within the 3 hotels, no matter who they were-top to bottom, they all were concerned about taking care of you. Made you feel like you were really wanted there. Facilities were great. Would recommend to anyone. Matter of fact I am booking a room in in there adults only hotel across the street... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CorporativoLosArcos, Manager at Los Arcos Suites, responded to this review

Dear 100nsantarosa We were delighted that you've enjoyed all the details we take pride in offering our guests, specially referring about our staff service. As are our regular practice, we've been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We... More 

Montreal, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was at this hotel for a week with y family at the begining of august. We appreciated the location of the hotel. It is within 2 minutes of the sea, the Malecon was pretty close, at about 10-15 minutes. It was pretty convenient with my young children. The staff at the hotel is super nice, friendly,polite and very, very... More 

Was this review helpful? Yes
CorporativoLosArcos, Gerente at Los Arcos Suites, responded to this review

Dear cifnm Thank you very much for your comments regarding our Resort, all of them are taken into consideration to improve the quality in our services. We hope we can have the pleasure of hosting you again and offer you more delicious food along with all the improvements we continuously have with our staff and facilities. Sunny Regards Antonio Robles... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 27, 2015

Good location and value for money. Access to beach club at sister hotel across the road. Incredibly helpful and friendly staff. However, the bathroom, towels and fridge could be improved and the bin had not been emptied when we arrived.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CorporativoLosArcos, Gerente at Los Arcos Suites, responded to this review

Dear Sorayax20 Thank you very much for your comments regarding our hotel, all of them are taken into consideration to improve the quality in our services. We hope we can have the pleasure of hosting you again with all the improvements we continuously have with our staff and facilities. Sunny regards Antonio Robles General Manager More 

Albuquerque, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2015

My wife and I have travelled to many good places, including Bali, Phuket, and Koh Samui. Los Arcos Suites was a real "find", with a very comfortable bed, good internet service, great staff and the best location in Puerta Vallarta. The hotel is nearby its larger and noisier partner, the Los Arcos Hotel, and is right across the street for... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CorporativoLosArcos, Gerente at Los Arcos Suites, responded to this review

Dear Theodore P Thank you for visiting us and for sharing your comments. I am glad that you enjoyed our facilities and services, and the comfort of our conveninet location. I hope to be able to welcome you back again soon. Best regards Antonio Robles General Manager More 

Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2015

Convenient location and at a reasonable price. Although the food repeats on the buffet, it is decent. Service by all was professional. Some reviews mention staff is rude. Simple advice: treat them with respect and respect will be returned to you. Remember you are a visitor in another country, customer service standards may be different

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear 3pmh Sincerely Thank you for your kind words. It is always nice to hear that our guests appreciate our efforts to make them enjoy their stay. We are lookingh forward to host you ikna a near future. Sunny -regards. Antonio Robles General Manager More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

I traveled with family, and they made sure our rooms were close each other, also it is located and the best area of Puerto Vallarta. If I ever come back to Puerto Vallarta, I will stay and los Arcos Suites.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CorporativoLosArcos, Director General at Los Arcos Suites, responded to this review

Dear Aquicalida. Thank you for your kind words. It is always nice to hear that our guest enjoy our beautiful hotel I hope to have the honor to host you again! Sincerely Antonio Robles General Manager More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 23, 2015

Our room on the third floor overlooking the pool was large and quiet with lots of natural light. The king sized bed was firm but comfortable and kept fresh with daily crisp white sheets, lots of hot water anytime and The housekeeping was excellent. The air conditioning unit kept the room cool but was quite noisy especially at night. Check... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CorporativoLosArcos, Director General at Los Arcos Suites, responded to this review

Dear Frank R Thank you for visiting us and for sharing your comments. I am glad that you enjoyed our facilities and services, it was an honor to be your host. I hope to be able to welcome you back again soon. Antonio Robles More 

Minneapolis, MN
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed May 31, 2015

I have stayed at Los Arcos Suites many many times over the years and have always enjoyed my time. This trip was no exception. However... there are some things that need to be addressed. First off... staff... Great as usual! Smiles and welcomes each and every time at both Los Arcos Suites and Casa Dona Susana... in particular Francisco, Laura... More 

Was this review helpful? Yes 6
CorporativoLosArcos, Director General at Los Arcos Suites, responded to this review

Dear mndavet First of all thank you very much for choosing us to be part of your vacation & for sharing with us your feed back. We seriously take all our guests comments in order to make the necessary corrections. We hope to have the honor to host you again. Antonio Robles General Manager More 

Alameda, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

We have been staying here for over 25 years, twice a year and still love it. The price is great and the location (just south of the river in zona romantica wher all the good restaurants are.) The service is great and the rooms are nice. Margarita in reservations is great and it is always good to see Francisco at... More 

Was this review helpful? Yes 1
CorporativoLosArcos, General Manager at Los Arcos Suites, responded to this review

Dear Bob G Thank you very much for your kind words, we truly appreciate them. We really appreciate that you had given us the opportunity to take care of you over 25 years, here at Los Arcos Suites Hotel in Puerto Vallarta. Thank you very much for your loyalty. We can't wait to have you back again soon! Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Hotel & grounds (11)
Viewed
View from room (10)
Viewed
Pool/beach area (27)
Viewed
Dining (2)
Viewed
Room/suite (17)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (6)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Puerto Vallarta hotels
0.0 mi away
Playa Los Arcos Hotel Beach Resort & Spa
Playa Los Arcos Hotel Beach Reso...
#33 of 124 in Puerto Vallarta
4.0 of 5 stars 1,215 reviews
0.0 mi away
Hotel Casa Dona Susana
Hotel Casa Dona Susana
#26 of 124 in Puerto Vallarta
4.0 of 5 stars 362 reviews
0.1 mi away
Emperador Vallarta Beachfront Hotel & Suites
Emperador Vallarta Beachfront Ho...
#69 of 124 in Puerto Vallarta
3.5 of 5 stars 231 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Posada de Roger
Hotel Posada de Roger
#24 of 124 in Puerto Vallarta
4.5 of 5 stars 523 reviews
0.2 mi away
Tropicana Hotel
Tropicana Hotel
#71 of 124 in Puerto Vallarta
3.5 of 5 stars 476 reviews
0.4 mi away
Hotel Rio Malecon Puerto Vallarta
Hotel Rio Malecon Puerto Vallart...
#32 of 124 in Puerto Vallarta
4.0 of 5 stars 286 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay