Very clean, quiet, nice hotel. Staff were businesslike. This place is great for relaxing - if you want a hideaway from the bustle of Puerto Vallarta, this is it. However, it is not the place to stay if you want to enjoy nightlife. more

We stayed here for about 5 nights, and loved it. The hotel was quaint, mexican in style rather than a modern decor, replenished towels (in shapes!) with flowers. Has a beautiful rooftop pool with lounge area, and air conditioning! Ask for a larger room, and you may receive one. We even got them to apply one discount to the first... more

I traveled there with my husband, my parents and my sister and her fiancee- we decided to stay here based on reviews and price and it was amazing! We had a 2nd floor room, so we didn't think it was noisy but my parents and sister on the 3rd and 4th said a few nights they heard patio furniture being... more

The room was very clean but had a very strong mildew smell. The window in the room opened to the lobby and was the slider type, which didn't make me feel very secure traveling alone. The room had beautiful paintings and mirrors with old world charm. It cost me $77 dollars a night with tax. Thought it was expensive for... more

We stayed here for a week and had a great time. The place is in the best location near resturants and free of kids, adults of all ages and gay friendly. Casual hotel with small basic rooms for a great value. Front balcony rooms are a little noisy and turn the A/C off sometimes so it does not feeze up.... more

I've stayed at Los Arcos Suites before and liked it, so I thought I'd give this property of theirs a try this year. Pros: The location is great. You can't beat it. Plenty of restaurants, coffeeshops, nightlife. And the beach is right across the street. There's a quiet rooftop pool. Room is clean and tidy. Staff are friendly. Cons: So... more

Great location, right across the street from Hotel Los Arcos and it's wonderful beach pools, etc.. Easy walking distance to many wonderful restaurants, bars, shops. Extremely friendly and helpful staff. Pool on the roof with ocean view. Rooms are small, but well maintained and include kitchenettes. Cool, primitivo art everywhere and a tree growing right through the center of the... more

My husband & I made a booking for May 2009 at Casa Dona Susana. We always use a different credit card for travel only. The day after we made our booking with the hotel directly, there were 5 charges made on our credit card for various online purchases. Since this was the only place that we used the card, we... more

Didn't mind it at first much until I became sick with a fever. I called down to the reception so that they could address the lack of hot water, so they sent someone up to the room to see if it was true ( I guess to check if I was lying to them). After they verified that there was... more