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All 120 Puerto Vallarta hotels

Casa Dona Susana

2.5 of 5 Hotel   |   Manuel M. Dieguez 171, Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico (Formerly Los Arcos Vallarta)
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Casa Dona Susana
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Ranked #56 of 120 Hotels in Puerto Vallarta
A recent review
4 of 5 stars reviewed 1 week ago
messenger52 San Jose, California
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226 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, California
Top Contributor
74 reviews 74 reviews
14 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here from 9-27 through 10-5-14 and I was extremely pleased with everything! My wife and I are in our 50's and have stayed in other Hotels both north and south of the Romantic Zone. We love the area and the numerous Restaurants that are around.We booked through Hotwire and I called the Hotel to upgrade to a Balcony... More

Was this review helpful? Yes 1
Seattle, Washington
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 4, 2014

This is a bit overdue. We stayed here for 4 nights in a balcony suite in May. Our room was basic but functional. The bed was comfortable, the place quiet because the street dead ends there so there isn't tons of traffic, and the rooftop pool was fabulous!!! The location is perfect. You can walk everywhere. We loved that it... More

Was this review helpful? Yes 1
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 31, 2014

I love this hotel. Adults only so no screaming children. Rooftop pool. Beautiful open air courtyard and reception area. They are partnered with a beachside hotel so you can use all their facilities for free. 1 block walk to the beach and right in the middle of all the restaurants and shops you could want. I never stay anywhere else!!!

Was this review helpful? Yes 1
Orlando, Florida
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 11, 2014

Quiet hotel tucked in an alleyway one block from beach. This hotel is strictly for adults as it appears no kids are allowed. WiFi is a little sketchy. Also, bring your own ice because there is no machine to dispense ice. There is a little market around the corner where you can purchase ice. There are no views from the... More

Was this review helpful? Yes 1
Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 7, 2014

Casa Dona Susana is a great little hotel, my partner and I love it so much we've stayed there 5 times. It's adults only and doesn't have a lot of onsite ammenities outside of the great rooftop pool, but the same company has an all inclusive resort right across the street where you can take advantage of all their onsite... More

Was this review helpful? Yes 3
Portola Valley, California
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2014

Adults only hotel with Mexican a nice charm. Friendly staff, flat screens tv and a clean room plus comfortable bed. Coffee and pastries available 7:30a-10:30a. The hotel is Near everything, about 2 short blocks to ocean. Have stayed before and every time we come back our price gets lower. They give you a bracelet on arrival and asked to show... More

Was this review helpful? Yes 3
CorporativoLosArcos, Director Comercial at Casa Dona Susana, responded to this review
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Estimado Matthew en primer lugar agradecerle por compartir su reciente estadia en tripadvisor , me alegra que disfruto sus vacacione... More

Top Contributor
132 reviews 132 reviews
57 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed July 21, 2014

We stayed at another property then discovered this jewel. Had no idea it was an adults only property. We viewed a balcony room and decided this was the place for us. It's not luxury but certainly comfortable. The room was bright, very Mexican and had a large balcony overlooking the cobble stone street. Large room with queen bed, even basic... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 17, 2014

In last 5 years we have stayed at casa dona susana at least dozen times. Elizabeth front desk clerk will do every thing in her power make your stay enjoyable. Rooms have musty smell. This is tropics run air conditioner this will remove most of smell. housekeeping does excellent job. Queen size bed,safe,flat screen TV with English channels,air condition, WIFI(sometime)... More

Was this review helpful? Yes 4
Victoria, B.C.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 17, 2014

We typically spend a couple of nights in the Romantic Zone before heading to a condo at Playas Gemelas and decided to try Casa Dona Susana for it's location and because it's adult only. It was as expected...older but quaint, clean and comfortable, good A/C, helpful and friendly staff. We had a balcony suite but didn't use it except to... More

Was this review helpful? Yes 3
Anoka, Minnesota
Top Contributor
53 reviews 53 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 15, 2014

I loved this hotel! The accommodations could not be beat. We had a nice room on the main floor which had a fridge, and there was a self-serve coffee service by the front desk which had GREAT coffee. They were helpful at the desk. When I pointed out some dirt on the shower curtain, it was quickly replaced .It was... More

Was this review helpful? Yes 1
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Additional Information about Casa Dona Susana

Address: Manuel M. Dieguez 171, Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico (Formerly Los Arcos Vallarta)
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Casa Dona Susana 2.5*
Number of rooms: 42
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Also Known As:
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta

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