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Hotel Rio Malecon Puerto Vallarta

Certificate of Excellence
Morelos No. 170 | Col. Centro, Puerto Vallarta 48300, Mexico
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Hotel Rio Malecon Puerto Vallarta
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Hotel Rio Malecon Puerto Vallarta
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265 reviews from our community

Traveler rating
    126
    89
    32
    12
    6
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30
107
33
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
1 review
3 of 5 stars Reviewed 5 days ago NEW

I really love staying here. I have stayed here over 10 times. This time was the first time I went and they upgraded me to a nicer room. With this I was disappointed due to the fact I had to call the front destination because there was a cockroach in my room. I believe it may have entered during the... More 

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Tulsa, Oklahoma
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is in the process of updating. Now they have in room safes for your jewelry / passports etc. The rooms are freshly painted and very clean. The manager Lupita is very gracious and accommodating. The location being 1 block from the beach and close to everything is a bonus. The restaurant Coexist is in the hotel and is... More 

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Sherwood Park, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I regularly stay at the Rio when in PV. I prefer the upgraded rooms (Superior) with the kitchenettes as I am over 40 and appreciate the extra comfort . The beds and air conditioning are goo. The pros include the location, the service and the CoExist restaurant. Try the pizza and the tortilla soup. The food and the drinks are... More 

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Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I have really pondered the idea of writing a review on this because I don't want to come across as the 'princess' traveler-which I can assure you I am most certainly not. I am going to write what I wish I would have read (and, most likely did) and then based my hotel purchasing decision on that. So, to my... More 

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Boston, MA
Top Contributor
62 reviews 62 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I arrived on May 1st for a getaway. The management was nice when I checked in. Then once I got to the room, the place was filled with 16 year old kids drinking crazy on the floor above the pool area. This went on until all times of the night. Doors slamming. Trying to open the adjoining door from my... More 

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zvictor, Propietario at Hotel Rio Malecon Puerto Vallarta, responded to this review

Dear Travis, It is with great sadness that I learn of the cascade of mistakes that my concierge/front desk staff made in taking care of your and other guests needs during your stay with us. Please accept my sincere apologies. The weekend you chose to stay with us, we had two new concierges that we had been training and were... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Budget hotel but have everything you looking for room is clean only thing I don't like is too noisy from the road if you have the room in the road side ,font desk is very helpful and awesome restaurants is nice good food,reasonable price and great service.The manager there name Ricardo he is very friend and helpful he did recommend... More 

Was this review helpful? Yes 2
Fruitvale BC
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

central location. Awesome pizza at the restaurant - Alberto Gutierrez was a great source for information and kindness Malecon every night was a usual source of entertainment. Rooms could be a little quieter And would be nice with a blender

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stayed here in an economy/standard room. I did not expect much because I only paid $35ish usd before tax. I did get one of their remodeled rooms. The room size was small but acceptable. Pros: The toiletries they offer were organic and look very nice. The tv was big and flat screen. The design of the room was basic... More 

Was this review helpful? Yes 1
Portland, Oregon
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this hotel from 3/9/2015 to 3/20/2015. Four days after we returned home, he came down with Legionnaires disease and had to be hospitalized with life-threatening sepsis. After doing two interviews with our county health department for the CDC, and discovering on TripAdvisor that others who'd stayed at this hotel during the same month ALSO... More 

Was this review helpful? Yes 1
zvictor, Propietario at Hotel Rio Malecon Puerto Vallarta, responded to this review

Dear Kevin, The health of our guests is paramount to us at Hotel Rio. I have personally run the hotel Rio for 21 years and have lived in the hotel for the same amount of time. I bathe in the same water, use the same A/C, laundry and all the services that my guests use. None the less I have... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We came and went off the hotel Rio and each reservation was so different from the other. First we booked for one night. The hotel was full so they gave us a better room than what we booked for. Thanks! The room was clean and new, but too noisy in my opinion. You could hear the pool cascade and the... More 

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