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3.0 of 5 Hotel   |   Francisco I. Madero No. 336 | Emiliano Zapata, Puerto Vallarta 44380, Mexico
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Hotel Hortencia
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Ranked #76 of 121 Hotels in Puerto Vallarta
A recent review
4 of 5 stars Reviewed January 14, 2015
brendavva Tijuana, Mexico
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32 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tijuana, Mexico
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 14, 2015

Note: They just changed management a few weeks ago. I had to find a really affordable hotel for a long stay for my parents since they were fixing some paperwork in the area. We arrived to a different spot before getting here, and were deeply disappointed with that spot so we had to change hotels. Estela at the front desk... More 

Was this review helpful? Yes 1
san francisco
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 24, 2014

i just returned from 5 days spent at hotel hortencia and had a wonderful time ! this was my first time staying in this hotel and i must say it exceeded my expectations. i had requested to stay in a room with kitchenette ( they only have 3 ) and lucky me , was given the biggest room in the... More 

Was this review helpful? Yes 1
Vancouver, Canada
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 19, 2014

I arrived Madero street after dark, and I was tired. After seeing only another hotel, I took the room for 300 pesos for single, which I later found out it was a bit higher than average on that street. AC was there, but 50 pesos more, which I declined. A small TV and fan were attached near the ceiling. I... More 

Was this review helpful? Yes 1
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 30, 2013 via mobile

We slept at Hotel Hortencia for 3 nights and the owner Jorge and his wife were extremely welcoming. They remembered my boyfriend who stayed here before only two years prior and treated us like family. The room was on the top floor, had two full size very stiff uncomfortable mattresses, the shower had no pressure, there was a mini fridge... More 

Was this review helpful? Yes 3
Portland, Oregon
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 20, 2013

After reading the other reviews I was expecting a basic cheap hotel. What I was NOT expecting was to find a bathroom with the last guest's fluid on the toilet seat (!), dirty walls, and mildewy smell. The people who were in charge were super friendly, but I didn't want to stay. I found another place after the first night.

Was this review helpful? Yes 2
Puerto Vallarta
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 27, 2013

Was fortunate to stay here for four weeks when I first moved to Pto Vallarta. They went out of their way to make my stay very enjoyable. Hotel is in great location, any way you choose to walk, there is great food, great prices! Appox 7-8 blocks from the beach. Half a block away you can catch a bus to... More 

Was this review helpful? Yes 3
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 30, 2013

there are lots of cheap hotels in this area of Puerto Vallarta...the old town, the funkier part, which is where I like to be, but this was easily the best for one reason...the owners are just so friendly and helpful, they genuinely want you to have a good time. Amongst the friendliest hotels I have ever stayed in anywhere. It's... More 

Was this review helpful? Yes 2
San Francisco, California, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 13, 2012

Travelers BEWARE! I give my recent stay at the Hotel Hortencia (2/7-2/12/12) an overall 3 star rating. The reason for the "average" review are for the following reasons: NEGATIVE: 1.) the beds are stiff as a board (although the pillows were SUPER comfy) 2.) My AC unit did not work. They did have an unannounced repair man in my room... More 

Was this review helpful? Yes 5
Puerto Escondido, Mexico
Top Contributor
66 reviews 66 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 11, 2012

Jorge and his staff are very friendly and genuinely helpful. The first room we were given had an intense musty/mouldy odour so we asked to be moved and with no problems and no fuss we were given a different room. This room was lovely and included a decent sized kitchenette. Location is excellent. Overall this place is very good value... More 

Was this review helpful? Yes 4
British Columbia
20 reviews 20 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 17, 2011

I dedided on Hotel Hortencia based on previous reviews to stay for a couple of nights on either end of a stay in Melaque and found it to be everything I had hoped for. I would definately like to return to stay a week or more at hotel Hortencia. I really enjoyed the location, as well as the owners and... More 

Was this review helpful? Yes 5
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Additional Information about Hotel Hortencia

Address: Francisco I. Madero No. 336 | Emiliano Zapata, Puerto Vallarta 44380, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Hortencia 3*
Number of rooms: 13
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Also Known As:
Hortencia Hotel Puerto Vallarta

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