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Villa Mercedes Petit Hotel

3.0 of 5 Amapas No.175, Puerto Vallarta 48380, Mexico
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Certificate of Excellence 2014
Villa Mercedes Petit Hotel
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Villa Mercedes Petit Hotel
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63 reviews from our community

Traveler rating
    38
    14
    9
    2
    0
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5
25
12
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pasadena, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had a big, beautiful room at Villa Mercedes, it had a bath and a shower and a little kitchenette with refrigerator, microwave, coffee maker, lots of room for my clothes and 2 nice sitting areas, balcony, big window. The room was like a loft or a large studio apartment, I was very comfortable and could have lived there happily... More

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Los Angeles, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently went to PV (last weekend) I took a chance by going with a small hotel. UNBELIEVABLE. The service with all of my email request to make sure the room was just right from ordering flowers and chocolates. To get upgraded to the Penthouse. Everyone was amazing. I checked into the room and the room was a large one... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is small and friendly. It is a little Oasis in the middle of things. I went here to relax after a stressful time at work and the place is excellent for that. The staff are great. The location is great.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just steps from the best beaches, private & luxurious without pretense or out of line rates. The perfect place for a friends trip to PV. Each suite is unique, beautiful courtyard pool & pristine clean.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014 via mobile

A first timer in Puerto Vallarta, a friend of mine recommended this hotel in the Zona Romantica. From check-in, daily house-keeping, location and customer service - all superb. Betsy at the front desk helped me book my eco tour and gave me tips on where to go. I will most certianly visit again.

Was this review helpful? Yes 2
Phx
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 13, 2014

Travel to puerto Vallarta at least 3 times a year and have stayed at several places in this area. We stayed at the penthouse and for off season the price was ok. Not too high but not a bargain. The room is more like an apartment cluttered with junk and was not really clean. We paid for half down on... More

Was this review helpful? Yes 1
Villa Mercedes P, Director General at Villa Mercedes Petit Hotel, responded to this review

We value everyone´s comments and we take them into consideration to improve our operation and our product. We are well aware that most of the harsh criticism in this comment comes as a reaction to a frustrating two-week long refunding procedure the customer has had to go through for a mistake we made on his final check. We are truly... More

San Francisco, California, United States
1 review
5 of 5 stars Reviewed August 13, 2014

Villa Mercedes has a great location in Zona Romantica. It's a snap to get nice taxi drivers. Betsy at the hotel's front desk helped me call for one when needed. I especially loved being a few feet from the ocean, so I could go back and forth to swim each day, and the lap pool at the hotel was a... More

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Sacramento, California
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

What a pleasure to stay somewhere where every aspect was fantastic! Raul, one of the owners, was very responsive in his communication leading up to the trip and when we arrived.My husband and I (we're gay) arrived and were greeted like we were family. Betsy was so sweet,and helpful. Raul was very nice and had wonderful suggestions, one being the... More

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Houston
1 review
5 of 5 stars Reviewed June 26, 2014 via mobile

For the first time in so many years I get to stay in a hotel they reminded me when I was a child, in a hotel were the beach is a few steps away, small, clean, elegant, very easy to contact the employees. Best restaurants around, night clubs, so happy to stayed there and I recommended it 100%. I am... More

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 22, 2014

Stayed here in January. My friend and I had an incredible time. We couldn't have asked for a better location. A 30 second walk to the beach and a 5 minute walk to the strip with all the restaurants and cafes. The staff is absolutely amazing. I started to get a cold and I spoke to the front desk and... More

Was this review helpful? Yes 1
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Additional Information about Villa Mercedes Petit Hotel

Address: Amapas No.175, Puerto Vallarta 48380, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Villa Mercedes Petit Hotel 3*
Number of rooms: 16
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