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Amapas, Puerto Vallarta, Mexico
Hotel amenities
Boana Torre
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A recent review
5 of 5 stars Reviewed November 15, 2014
orovidrio Berkeley, California
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33 reviews from our community

Traveler rating
    9
    11
    5
    5
    3
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19
9
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Berkeley, California
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 15, 2014

I find it hard to reconcile the negative reviews with my experience at Torre Malibu. Incredible views, extraordinary pool and wonderful staff. Suzanne was always a pleasure to talk with and a great help. The condo I stayed in was large and comfortable with a deck overlooking the pool and all the amenities one could need. Plenty of hot water,... More 

Was this review helpful? Yes 1
Seattle, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 4, 2014

I have to say I have been coming to Torre Malibu for the best few years and never experienced the "bad" service that others have complained about. I will say however this year I moved to the top floor #901 and it was awful. The only thing that it had going for it was the amazing view. The roof beams... More 

Was this review helpful? Yes 1
Pasadena, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 27, 2014

I travel quite a bit and have been to Puerto Vallarta 5 times in the last 5 years (amongst many other cities). I have to say that this was one of my most frustrating stays ever. I didn't mind the many steps to get up to the main loby; I just considered that part of my daily excercize. But the... More 

Was this review helpful? Yes 2
Somerville, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 11, 2013

I rented room 801 for 12/26-1/2/2014 nine months ago and paid in full. I canceled the reservation five months ago and the refund is contingent upon renting the room. By recently having friends send room availability inquiry emails, I found they have not been listing #801 as available for those dates. I contacted them regarding this practice and they claimed... More 

Was this review helpful? Yes 1
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 6, 2013

So terriblily treated by the Casa Benito we moved at a sprint to the main building. ... better room, great price (considering the reason is should have been!!!) Paid in full but didn't stay the full duration. No reimbursement. No apologies. I travel a LOT and will NEVER return to PV due to the royal treatment(s) I witnessed and went... More 

Was this review helpful? Yes 3
Canada
Top Contributor
51 reviews 51 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 3, 2013

I have been in Puerto Vallarta 9 times, the last 3 at Torre Malibu. The value is amazing. Never again will I stay in a run down PV hotel in the old district. For only approximately $20 more per night you get your own condo, overlooking the ocean complete with 2 bathrooms, a full kitchen, cable TV and Wi-Fi included.... More 

Was this review helpful? Yes 3
Toronto
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 24, 2013 via mobile

The Boana Torre is the ideal location for those who want to be close to the gay beach in PV. Yes, the suites could use a little updating but you can see pics of all the units before you choose. Stay on 6 or higher for the amazing views of Banderas Bay. Nothing like sitting on your patio watching the... More 

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Lima, Peru
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 21, 2013

I Stayed on the 6th floor, room was nasty , No internet connection , on sundays maids don't work so try to don't be a mess on saturday. Elevators sometimes they stuck. There's more options around for the price i payed. Not good at all , first and last time to get there. Me quede en el 6to piso el... More 

Was this review helpful? Yes 2
Lima, Peru
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 21, 2013

This was my 6th visit to Boana, the last being in 2004. I returned hoping to rekindle great memories, only to leave disappointed. If you opt for one of the remodeled and more expensive units, you may find it tolerable. If you stay in an "original" suite, be prepared for many headaches. I had almost no water pressure (although this... More 

Was this review helpful? Yes 4
New York City, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 9, 2013 via mobile

We have stayed 5 or 6 times. The units are basically all the same layout; living room, kitchen and balcony facing the bay and the sunsets and the bedroom facing the rear. Each unit is individually owned, so some have been renovated and others have not. Check out the website for pictures of the units along the with rates. The... More 

Was this review helpful? Yes 1
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Additional Information about Boana Torre

Address: Amapas, Puerto Vallarta, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range (Based on Average Rates): $
Number of rooms: 45
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