We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Inn at Mazatlan

Certificate of Excellence
6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Inn at Mazatlan
Professional photos View all
Browse nearby
The Inn at Mazatlan
Write a Review

414 reviews from our community

Traveler rating
    228
    119
    36
    22
    9
See reviews for
119
127
16
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (414)
  • Mar-May only
    (117)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (132)
All months
There are newer reviews for The Inn at Mazatlan
See the most recent reviews
Napa
2 reviews
5 of 5 stars Reviewed February 16, 2012

My first trip to Mazatlan to visit my relatives that winter there. I chose the Inn because of the price and was pleasantly suprised by the beauty. Friends that had rented a condo for a month suggested I also stay at the Inn because it's the only hotel in that area with a heated pool which is somewhat needed in... More 

Was this review helpful? Yes
Hansville
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 16, 2012

When we get to the door of the hotel, staff members come out and welcome us by name..We go once a year, but the staff nearly always remembers us and is like family. The hotel is lovely with one of the best setting for the sunset in the area. The rooms are clean and pretty. Yes, people are asked to... More 

Was this review helpful? Yes 1
THEINNATMAZATLAN, Manager at The Inn at Mazatlan, responded to this review

Dear hunkydory25, I would like to thank you for taking the time in writing your critique and letting me know how nice it is to come back to a place where they remember your name and greet you like family, I am sure that our staff enjoys seeing you and helping you have a memorable stay. I am happy to... More 

Lubbock, Texas
Top Contributor
140 reviews 140 reviews
43 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed February 6, 2012

This property is primarily timeshare oriented but they do offer normal nightly rates and accomodations. Sadly you get "hit up" to attend a scheduled presentation immediately after registration... before you even get to your room. That promised "free welcome breakfast or lunch" consequently turns into a fairly aggressive presentation to BUY from a salesman...at least ours did with a guy... More 

Was this review helpful? Yes 3
THEINNATMAZATLAN, Manager at The Inn at Mazatlan, responded to this review

Dear guests, I want to thank you for your compliments and detailed comments regarding our Resort. As you can well imagine I have shared all of your comments with our staff as it is very important for us to know how we can make our guests visits more memorable. Again, thank you and please do not hesitate to let me... More 

Calgary, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 2, 2012

2nd time at the Inn, best staff in Mazatlan, best sunsets ever, good location, a safe place to be. To bad Mazatlan/Mexico has been given a bad rap, can you go out after dark in your home town and feel safe ? The City is a little rough around the edges but the Inn makes up for it. No pressure... More 

Was this review helpful? Yes 2
THEINNATMAZATLAN, Manager at The Inn at Mazatlan, responded to this review

Dear guest, Thank you for your positive comments trat truly gives a reason of letting us know how satisfying yur vacation was. I am most appreciative of your feedback and look forward to your future visits. Cordially Yours, Alberto Andrade GENERAL MANAGER More 

Colorado
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 1, 2012

Time share high rise. Very friendly staff, clean, good location. Vacancy is down, as tourist numbers are very low. Good restaurant on location, nice beach, excellent for shopping and other restaurants.

Was this review helpful? Yes 1
THEINNATMAZATLAN, Manager at The Inn at Mazatlan, responded to this review

Dear Guest, I want to thank you for taking the time of writing your comment and letting us know that your vacation was an enjoyable one. Again, we are most appreciative and will share your comments with our staff. We look forward to your next visit, Cordially Yours, Alberto Andrade GENERAL MANAGER More 

Lakeville, Minnesota
Top Contributor
57 reviews 57 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 30, 2012

Just returned from The Inn at Mazatlan and had a great time. Always felt safe at the Inn, the staff was there to answer your questions and you felt they kept an eye on who was coming and going out of their hotel. Started out in a Jr. Suite untll they found our reservation and we were moved to a... More 

Was this review helpful? Yes
THEINNATMAZATLAN, Manager at The Inn at Mazatlan, responded to this review

Dear Guest, Thank you for your thoughtful, sincere and positive comments regarding your recent stay at our Resort. I have shared your comments with our staff and are very appreciative and look forward to your next visit. Cordially Yours, Alberto Andrade GENERAL MANAGER More 

Muskego, Wisconsin
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 29, 2012

Great place to stay, staff are the best around you are located in the middle of everything so you can walk almost anywhere beautiful sunsets, the pool areas are both very nice and everything is there for you. Great food, service and view. Love to stay here have been goin here for ten years

Was this review helpful? Yes 4
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 25, 2012

We have been traveling to MZT off-and-on for 40 years. It's not worse, in fact with the redevelopment of the centro historico area and Plaza Machado, it's better! Great food (We especially liked Mary's for breakfast & lunch.), wonderful weather, and one of the best beaches anywhere. It's a shame the negative publicity has affected them to the degree it... More 

Was this review helpful? Yes 1
Tsawwassen, Canada
Top Contributor
70 reviews 70 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 24, 2012

The INN at Mazatlan is our "home away from home" for winter vacations. My wife and I spend 2 - 3 weeks each year in this wonderful place. Before proceeding, please know that the INN is not perfect, but it supplies the needs we have for a wonderful holiday - security, a friendly helpful staff, close proximity to good restaurants,... More 

Was this review helpful? Yes 5
Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 14, 2012

We've come here the first part of February three years in a row now. My favorite thing about The Inn, is the employees. Whatever you need or whatever question you have they help you and look out for you. Yes, service can be slow at the restaurant, but hey, you are in Mexico and on vacation...relax. But the food is... More 

Was this review helpful? Yes 5
Questions? Get answers from hotel staff and past guests. Ask a question

321 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (270)
Viewed
Dining (17)
Viewed
Hotel & grounds (74)
Viewed
Room/suite (37)
Viewed
View from room (52)
Viewed
Pool/beach area (39)
Viewed
Bathroom (3)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
View from room (8)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (3)
Viewed
Dining (8)
Viewed
Room/suite (11)
Viewed
Family/play areas (6)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question