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All 72 Mazatlan hotels

The Inn at Mazatlan

3.5 of 5 Hotel   |   6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
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The Inn at Mazatlan
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Ranked #3 of 72 hotels in Mazatlan
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
Linda H Prince George, Canada
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284 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Prince George, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Inn at Mazatlan for two weeks and had an amazing time. The service was unbelievable, from the front desk to poolside. Everything was super clean and the deck overlooking the ocean was a great way to start and end each day. Elias took us on a tour of the city which encompassed every part of the... More

Was this review helpful? Yes 1
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Linda H Thank you for sharing your comments of your recent stay in our Resort, it is great to have this kind of incentive in our jobs and encourage our team to keep on doing it even better next time; we know Elias does a great job being a tour guide around the city as well as the rest... More

Lake Forest
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

With respect to timeshares and "talking" beach destinations, there are lots of beautiful resorts around the world. Some are breathtakingly spectacular with turquois waters, tropical gardens and exotic birds and wildlife. Some are in the midst of cultural, dining, and shopper's paradise and, some are just hotels stuck off somewhere on a piece of sand, the developer bought cheaply. The... More

Was this review helpful? Yes 4
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear longtime timeshare owner Reading such a nice review of The Inn on Trip Advisor opens a great opportunity to many readers worldwide to capture the scent of our property, since you just described it perfectly; the staff is always willing to deliver the warmest possible service to every visitor and to continue the tradition on creating a special place... More

Mesa, Arizona
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Feels like family! Haven.t been down for 6 years but some staff remembered us. Special thx to Rafael and his boys....job well done! Any problems solved fairly quickly. B**** at front desk had a problem with me, it seems, waited 1 1/2 hours for an empty room they had offered to move us in the day before or by 8... More

Was this review helpful? Yes 2
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear djc155 We are happy to hear you came back home after being away a few years, our loyal staff always have a smile to share with you and anticipate to your requirements, that is certainly an asset to be proud of, however I am sorry you had an incident with your room move, actually the standard before reallocation another... More

City of Durango, Mexico
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

With only one day before our reservations, we found this hotel. What a great stay, and a lucky find. All the other hotels we completely booked, except for The Inn at Mazatlan. Located in the Zona Dorada, close to nice restaurants, shopping, beach and just about everything else. The hotel is one of the older hotels, but the service and... More

Was this review helpful? Yes 2
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Don Roberto 8021 Your review of the Inn give us a reason to feel we are on the right path to satisfy our guests needs and meet their expectations, our resort is one of the pioneers on the hotel industry in Mazatlan and that is tradition in hospitality we must continue nowadays. Offering the best possible attention to every... More

Spokane, Washington
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The people at The Inn are superb. Maria, Eduardo, All of the Bell Men, Waiters and Housekeeping. I've never met a friendlier bunch.We have been going down for 25 yrs. and haven't had a bad experience, ever. The venue is to die for. We have stayed in all of their buildings over the years and watched the tower being built,... More

Was this review helpful? Yes 1
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Wesley D Thank you for expressing such beautiful comments of your recent stay at the Inn, on behalf of our entire team let us be the ones to thank you for your loyalty and kindness over all this time to our resort; your Mexican family(Maria, Eduardo, etc) wish you a nice return and we hope to see you again... More

Carbondale, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had a great two weeks at the Inn at Mazatlan. Service was great on all levels from Reservations, Front Desk, Bell Staff, Food and Beverage. One of the best views of the ocean from nearly all of the rooms/suites. I have been going to the Inn for the past 15 years and hope to continue this trip another 15... More

Was this review helpful? Yes 1
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear TravelAboutSue Definitely this a perfect time of the year to enjoy the beauty of Mazatlan at the Inn, our friendly staff takes a real passion on pampering guest and owners every year, we feel honored to receive your comments and help us do things better for you. Thank you again for taking the opportunity to share your review on... More

Niceville, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would like to start by saying I choose The Inn at Mazatlan based on ALL the positive reviews on tripadvisor. With that said here is my opinion of the Hotel. My family and I arrived at the Inn at around 1:30pm, yes I know check in isn't until 4:00pm. That I guess was our first mistake but what do... More

Was this review helpful? Yes 3
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Landontf Your honesty is very much appreciated when it comes to personal attention, this a field that we are constantly working on, I am sorry to hear that the first impression of the Inn was not the best one for you, definitely there is always room for improvement, however the staff friendliness must be constant at any time; room... More

Kennewick, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

When we arrived at The Inn at Mazatlan, we were welcomed by the very best group of doormen I've ever had the pleasure of getting to know. Their first words were "Welcome Home". They truly made us feel at home. They were very attentive in every detail from arranging for a taxi to delivering our luggage to making sure we... More

Was this review helpful? Yes 1
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear LisafromMesa It is truly a fest to my eyes reading such a beautiful review from your stay in February at The Inn, I have shared your raving comments with my team who are very motivated to hear that our attention to detail and faultless service provided a perfect stay for you and your beloved ones. We would be delighted... More

Erin, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A friend and I stayed here for a week in March. Compared to all inclusives I have previously stayed at, this is far superior. Our room on the fifth floor had great views of the pool and ocean. The food, all I can say, was excellent and the waiters very attentive, both in the dining area and the pool area.... More

Was this review helpful? Yes 2
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Yorkshiregal516 I must confess that the title of your comment got me a little bit skeptical if you were referring to us, since we do not handle the all inclusive concept, however the view on the fifth floor of our resort is beautiful and the food in the restaurant is a must when you stay at the Inn at... More

East Wenatchee, Washington
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 20, 2014 via mobile

Recently returned from 3 sun filled weeks @ The Inn. Always so good to see Rafael@ the front door with big hugs and his willingness to do anything for you. This year we were spoiled @ the poolside by new waiter, Edwin & old friend Luis. These two went way above & beyond to make sure we had anything our... More

Was this review helpful? Yes 2
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Lynn C Our attentive and friendly staff always does a great job by pampering our beloved guests & owners in order to offer the best vacation experiences every year, I will pass them your beautiful compliments and please remember that paradise awaits for you at the Inn. Best regards Alberto Andrade Managing Director More

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Additional Information about The Inn at Mazatlan

Also Known As:
The Inn At Mazatlan Hotel
The Inn At Mazatlan Hotel Mazatlan
Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Mazatlan
#3 Top resorts Hotel in Mazatlan
#4 Business Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
#8 Family Hotel in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Official Description (provided by the hotel):
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 
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