We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Inn at Mazatlan

Certificate of Excellence
Hotel website
6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Inn at Mazatlan
View Map
Add Photo Write a Review

511 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great property. Large enough to have full services and not too big to be quaint. We would head out to the beach at 7:00 every morning of our two week stay and enjoy complimentary coffee while watching the waves and visiting with our regular Mazatlan friends who also come every year.

Helpful?
1 Thank welovetotravel2016
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Welovetotravel Thank you so much for your kind review. We are very glad that you have had a pleasant stay at Hotel The Inn At Mazatlán and that you were especially pleased with the services we offer. It is always gratifying to receive a positive feedback. We have a beautiful view of the beach right in front of our... More 

Tacoma, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The Inn at Mazatlan is a wonderful place to stay. The rooms are large with nice patios with ocean views. The pools are clean. The restaurant and bar are very good. I would give it a 5 but I don't like the idea of having to attend a presentation to get free wifi in your room. The wifi in the... More 

Helpful?
Thank Alan C
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Alan C We are really happy to learn that you enjoyed your stay with us and that you appreciated our team’s efficient and friendly service, as well as our facilities. It is always a pleasure to receive positive feedback. At Hotel The Inn At Mazatlán we like to take care of our guests so they can get best possible... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

As a First Timer to Mazatlan, I was impressed with my 1 week stay at 'The Inn' at Mazatlan. Recommend the Inca Tower rooms for beach view & more updated furniture, or the Quad section (1Br Quieter but a bit dated furniture). Do Not stay at the Mayan section that was built in 1971 (feels like it too). The Hotel... More 

Helpful?
1 Thank SEATrpAdvsr
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear SEATrpAdvsr First of all I would like to thank you for choosing The Inn At Mazatlán for your stay in México and for taking the time to write a review and share your experience on TripAdvisor. I am glad that you had a great stay in our resort as you mentioned our hotel is located in the best area... More 

Chicago, Illinois
Level Contributor
11 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We met some friends and spent two lovely weeks at the Inn. The staff is very friendly, the Inn clean and well kept up. The noise from the street was a bit loud in our room, but closing the bedroom door minimized the noise. The concierge, Adrian Martinez, was very helpful and always extremely knowledgeable about the city, how to... More 

Helpful?
Thank Kathleen K
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear kathleen K After reading all your beautiful comments about The Inn at Mazatlán, we want to sincerely thank you. All the staff and I are happy to know how fabulous your experience was with us. We really try to offer all our guests the best possible service because we believe that impeccable yet friendly service is what makes the... More 

Warrenville, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second year in a row at the Inn and it now feels like home. The staff from the front door to the room service is friendly and impeccable. We were gone for over 11 months and the staff recognized us and welcomed us back as if we were gone for a few days. Highly recommended

Helpful?
Thank Doug F
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Doug F Thank you so much for sharing your experience with us. It`s a pleasure to know that you had a pleasant stay with us and this is why we are working hard and doing our best to improve every day. I am glad to read that you liked the hotel, but mostly that you think our staff is... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was in this hotel the last December for my wedding and I really recommend this place because the food is very tasty and the service is excellent and I of course I want come back I really enjoy all the wedding event and I'm thankful with all the staff especially with the restaurant Papagayo and with Juan Vizcarra and... More 

Helpful?
Thank Hilario F
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Hilario F I really appreciate your comments towards our establishment, restaurant and our staff. We will make sure to share this comment to every departmen, as our main interest is to achieve that all our guests leave the hotel with a wonderful memory of their stay. We are happy to know that everything was good for you and that... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

21 days from Dec 14 to Jan 4th including Christmas and New Years. Great meals in Papagayo restaurant. Great room (except for the sofa bed for my guests). All staff were friendly, cheerful, and helpful. View of the pool, beach, the 3 islands off shore, and the beautiful sunsets were great. Weather was in the high 70's or low 80's,... More 

Helpful?
Thank Lynn S
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Lynn S I would like to thank you for taking the time to share your experience with us at The Inn At Mazatlán. We are so glad to hear that you had a really nice time with us and that you enjoyed Papagayo restaurant and our beautiful sunsets. We are very proud to read that our staff and service... More 

Seattle, Washington
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 weeks ago

Really nice employees. Very kind and helpful. Can't say enough about their care and honesty. I left my credit card at the restaurant and they still had it when I returned the next day! Didn't mess up the orders a restaurants and were very attentive.

Helpful?
Thank Chris L
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Chirs L Thank you very much for taking the time to write a review about your stay at The Inn At Mazatlán. It is a real pleasure to hear that you had a wonderful time with us and and the experience you had at restaurant Papagayo is just one example of our honesty and commitment we have for our... More 

2 reviews
4 of 5 stars Reviewed 5 weeks ago

One of the many assets at The InnAt Mazatlan in the concierge, Adrian Martinez. Adrian is always helpful in a very friendly way. His knowledge of Mazatlan is complete and he can help with anything that tourists are interested in: trips and tours, dinner recommendations or reservations or what bus to catch to the grocery store. He is always ready... More 

Helpful?
Thank Judy M
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Judy M. Thank you very much for your nice review about our Hotel. Personally I´m feel very proud to be working at The Inn at Mazatlán, It is always a pleasure to serve and help our guests. My job is very easy for me because I do what I love, it also allows me to meet wonderful people like... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 31, 2015 via mobile

I Came with my kids and did not enjoy the stay the jacuzzi was always cold and the sofa from the room was so hard and look so cheap and you can't sleep to noise I do not recommend this place go somewhere else go somewhere where they do have a nice pool and hot water in the jacuzzi so... More 

Helpful?
1 Thank lorenamartinezp
THEINNATMAZATLAN, Concierge at The Inn at Mazatlan, responded to this review

Dear Lorena Martínez. We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. We are very sorry about your bad experience, be sure we are working in order not to have those problems again. Please do not hesitate in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

368 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (315)
Viewed
View from room (58)
Viewed
Pool/beach area (42)
Viewed
Room/suite (37)
Viewed
Hotel & grounds (77)
Viewed
Dining (18)
Viewed
Bathroom (3)
Viewed
Other (80)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (3)
Viewed
Dining (8)
Viewed
View from room (7)
Viewed
Room/suite (11)
Viewed
Family/play areas (6)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mazatlan hotels
0.7 mi away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#6 of 77 in Mazatlan
4.0 of 5 stars 1,262 reviews
2.0 mi away
Crowne Plaza Mazatlan
Crowne Plaza Mazatlan
#30 of 77 in Mazatlan
3.5 of 5 stars 262 reviews
0.9 mi away
Oceano Palace
Oceano Palace
#12 of 77 in Mazatlan
4.0 of 5 stars 756 reviews
Show Prices
Show Prices
Show Prices
4.3 mi away
Pueblo Bonito Emerald Bay
0.8 mi away
Ramada Resort Mazatlan
Ramada Resort Mazatlan
#15 of 77 in Mazatlan
4.0 of 5 stars 205 reviews
0.0 mi away
Quality Inn Mazatlan
Quality Inn Mazatlan
#43 of 77 in Mazatlan
3.5 of 5 stars 34 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay