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All 75 Mazatlan hotels

The Inn at Mazatlan

3.5 of 5 Hotel   |   6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
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84%
Ranked #3 of 75 hotels in Mazatlan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Greekrlm olympia
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  • Reviews (320)
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320 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
olympia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have stayed at this hotel 6-7 times and have always been impressed by the warmth of the staff and the cleanliness of the facility. Love the location, grocery store directly across the street. Great pools, close to restaurants and wonderful restaurant in the hotel. Right on the beach also...

Was this review helpful? Yes 1
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Greekrlm It is always a pleasure receiving nice reviews from our loyal guests at The Inn thank you for sharing them with us, the staff gets very motivated every time they see familiar faces & turn them into great experiences. I will share your words with our team and remember that Paradise awaits for you anytime. Best regards, Alberto... More

Boulder, Colorado
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I have been going to the Inn at Mazatlan since l983. We consider it our second home. In June we decided to take our seven members of our family so that our grandchildren might experience the joy of the nearby ocean, long walks on the beach, and cultural explorations of historic Mazatlan. On our last day, my... More

Was this review helpful? Yes 4
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Jean H We all hope that your husband is safe and sound recovering satisfactory of this incident, it is certainly very important to be proactive and ready when things like this happen, we are proud to say that the security & life guard staff have the skills to help you whenever it´s needed it. Your compliments regarding their performance... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We've been going here for years and love it everytime. From the staff (that will bend over backwards for you) to the location it's absolutely perfect. The rooms are cleaned to perfection everyday. We always leave a little tip for our maid and she always puts her own little special touch in our room. Incredible costumer service. The staff gets... More

Was this review helpful? Yes
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Steve T I greatly appreciate you taking the time to share your experience with us, our helpful staff always go a step further to pamper you and ensure a great stay, consistency is based on a genuine passion for service; also your generosity is deeply appreciated. We look forward to have the pleasure of hosting you again soon. Best... More

Gresham, Oregon
Senior Contributor
24 reviews 24 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This small resort has an amazingly attentive staff that takes care of your every need. It is clean and relaxing. Happy hour food and drinks around the pools, kids activities, bingo at night, a wonderful restaurant, ocean front rooms - all with a personal feel that you don't get at the big resorts.

Was this review helpful? Yes
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Nancy M Thank you for expressing such a refreshing review of your recent stay at the Inn, I am pleased to see that you were able to experience so much of what this resort has to offer, and definitely this only encourage us to reinforce our daily efforts in the pursuit for your comfort and preference. Best regards, Alberto... More

Sauk Rapids, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

My family of five just returned after spending a week at the Inn at Mazatlan. We thoroughly enjoyed our time in Mexico and took advantage of every opportunity to get out into the city. Our "home base" was the Inn ,and while the facilities were first rate, the staff was what made our stay so wonderful. Our concierge was Dago... More

Was this review helpful? Yes 1
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Billy W Greetings from sunny Mazatlan and thank you for taking the time to convey to us your compliments regarding your recent stay at The Inn. Friendliness and attentivenes is what we most appreciate from our team as we believe that if we take care of them they will indeed look after you, our valued guest. This is our... More

Sauk Rapids, Minnesota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 weeks ago

My husband and I just spent a week at the Inn with our 3 adult children. We were all very impressed with the cleanliness, beauty and comfort of our luxury suite. We spent part of each day at the pools which were always well maintained. Quick access to the beach was another big plus as we were able to lay... More

Was this review helpful? Yes
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Amy W On behalf of our entire staff I want to communicate to you how well you have made us feel with your compliments regarding your recent stay. Indeed, those service points that you kindly shared in your letter are the things that make the difference in making a visit a memorable one for you and your loved ones.... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 15, 2014

My wife and I just got back and had an amazing time at the Inn. The hotel and rooms were great. The staff was even better. People on staff such as Dago, Rafael and Manuel felt more like great friends or family members by the time we left. If you need anything or have any issues, talk to one of... More

Was this review helpful? Yes
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear James K Thank you for taking the time to review your recent stay. We are pleased to know you received exceptional service and felt like “family” from beginning to end. One of the best parts of traveling to The Inn for pleasure is the abundance of leisure activities and amenities available. Whether you desire a fresh cocktail poolside or... More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014

We were lucky enough to stay in a gorgeous 2 bedroom on the 15th floor of the newer tower. The room was spacious and lovely, the beds were comfortable and the kitchen was stocked well enough for those of us who mostly eat out but like to have the odd snack, cocktail or breakfast in the room. Having 3 full... More

Was this review helpful? Yes 1
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear TMartinRichmond We must admit that the suite and the view you had on that floor is hard to beat, so it is great that you and your party enjoyed it ! Our cleaning staff is consistentlly attentive and your comments do reinforce our Executive Housekeepers efforts. I also want to thank you for your comments with regard to Food... More

Puyallup, Washington
1 review
4 of 5 stars Reviewed June 10, 2014

If you have a chance to stay in the Golden Zone make your stop at the "Inn at Mazatlan". Dago the Concierge one of the best, accommodating our group of 14 for dinner every evening. I can't thank him enough from making it easy on all of us. The staff makes you feel at home, and the view is amazing... More

Was this review helpful? Yes
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear 4Kash2014: Thank you for your kind comments regarding our Associates and reference to Dago, our Chief Concierge. We are thankful for your preference and I am very pleased that you liked our Tower Suites for comfort/view and of course, our cleanliness as this is paramount to us. I trust we will see you back at “su casa” in Mazatlan.... More

Tucson, Arizona
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 6, 2014

I had a wonderful time at The Inn At Mazatlan. No complains. Special. Thanks to Manuel & Gilberto. Good service and beautiful view from my room at the new tower. I'll be back next year. Thx again I do recommend this hotel. The Inn is one of the best hotels in Mazatlan. The Concierge was very professional with all the... More

Was this review helpful? Yes 1
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Juan It is great to hear you enjoyed your stay at The Inn, our warm staff always does their best to accommodate your needs & make you feel welcome, your compliments will be passed to Manuel, Gilberto & the rest of the staff; we certainly appreciate your review been posted on Trip Advisor and look forward to serve you... More

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Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
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Also Known As:
The Inn At Mazatlan Hotel Mazatlan

222 photos of this hotel

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Mazatlan #2 On the Beach Hotel in Mazatlan #2 Spa Hotel in Mazatlan #3 Family Hotel in Mazatlan #6 Best Value Hotel in Mazatlan
Hotel Class
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 
Number of rooms
215

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