We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 76 Mazatlan hotels

The Inn at Mazatlan

3.5 of 5 Hotel   |   6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Hotel website
Hotel amenities
Save Saved
You added The Inn at Mazatlan to your Saves list
The Inn at Mazatlan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
84%
Ranked #3 of 76 hotels in Mazatlan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
gooseberries47 North Dakota
  • Overview
  • Reviews (327)
  • Photos (233)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (88)
  • Location
  • More
true
Write a Review

327 people have reviewed this hotel

Traveler rating
    178
    94
    29
    17
    9
See reviews for
92
99
12
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (327)
  • Mar-May only
    (100)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (89)
All months
Hermosillo, Mexico
1 review
2 of 5 stars Reviewed yesterday NEW

I read reviews saying how good the hotel was, I guess were paid reviews or something. The room where I stayed was old, the curtains did not fit the windows, when they finally re arranged the curatinsthe did not have a black out so I had to sleep not in a dark room because of the lights outside and of... More

Was this review helpful? Yes
North Dakota
Contributor
11 reviews 11 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in February for 5 nights. We had a very nice time and no complaints. My husband dropped his credit card in the lobby, and the man at the front desk found it and called us about it before my husband even realized he was missing it! Our friends own timeshares here, so that's why we stayed here.... More

Was this review helpful? Yes
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear gooseberry47 Thank you for taking the opportunity and express your kind comments regarding your stay at the Inn, we are confident that your experience with us in the future will be even better than the previous one based on our service oriented staff attention and the loyalty preserved over the years to pamper our dear guests and time share... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was quite pleased after I left the hotel but when I checked my bank statement there were strange charges made without aparent authorization by the hotel. I contacted the hotel immediatly asking for an explanation. I wrote several emails during a one month period asking them to send me the corresponding receipts. After much insistance I only got an... More

Was this review helpful? Yes 2
Bow, Washington
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Inn at Mazatlan was an extremely enjoyable experience for my family! We took 4 teenagers (17 - 19) and stayed in the 3 bedroom suite and had a great time. It was our first visit to Mazatlan and it won't be our last, we will definitely stay at the Inn at Mazatlan for our next Mexico vacation. My husband... More

Was this review helpful? Yes 2
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Lesslie K Thank you for taking the time to review your stay at The Inn. It is wonderful to know you enjoyed your time with us, and found exceptional service and comfort in your accommodations. We do certainly appreciate your kind comments regarding the personal attention provided by Rafael, Manuel and the rest of our staff; it will be... More

olympia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 17, 2014

Have stayed at this hotel 6-7 times and have always been impressed by the warmth of the staff and the cleanliness of the facility. Love the location, grocery store directly across the street. Great pools, close to restaurants and wonderful restaurant in the hotel. Right on the beach also...

Was this review helpful? Yes 3
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Greekrlm It is always a pleasure receiving nice reviews from our loyal guests at The Inn thank you for sharing them with us, the staff gets very motivated every time they see familiar faces & turn them into great experiences. I will share your words with our team and remember that Paradise awaits for you anytime. Best regards, Alberto... More

Boulder, Colorado
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 6, 2014

My husband and I have been going to the Inn at Mazatlan since l983. We consider it our second home. In June we decided to take our seven members of our family so that our grandchildren might experience the joy of the nearby ocean, long walks on the beach, and cultural explorations of historic Mazatlan. On our last day, my... More

Was this review helpful? Yes 4
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Jean H We all hope that your husband is safe and sound recovering satisfactory of this incident, it is certainly very important to be proactive and ready when things like this happen, we are proud to say that the security & life guard staff have the skills to help you whenever it´s needed it. Your compliments regarding their performance... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 3, 2014 via mobile

We've been going here for years and love it everytime. From the staff (that will bend over backwards for you) to the location it's absolutely perfect. The rooms are cleaned to perfection everyday. We always leave a little tip for our maid and she always puts her own little special touch in our room. Incredible costumer service. The staff gets... More

Was this review helpful? Yes
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Steve T I greatly appreciate you taking the time to share your experience with us, our helpful staff always go a step further to pamper you and ensure a great stay, consistency is based on a genuine passion for service; also your generosity is deeply appreciated. We look forward to have the pleasure of hosting you again soon. Best... More

Gresham, Oregon
Senior Contributor
25 reviews 25 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2014

This small resort has an amazingly attentive staff that takes care of your every need. It is clean and relaxing. Happy hour food and drinks around the pools, kids activities, bingo at night, a wonderful restaurant, ocean front rooms - all with a personal feel that you don't get at the big resorts.

Was this review helpful? Yes
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Nancy M Thank you for expressing such a refreshing review of your recent stay at the Inn, I am pleased to see that you were able to experience so much of what this resort has to offer, and definitely this only encourage us to reinforce our daily efforts in the pursuit for your comfort and preference. Best regards, Alberto... More

Sauk Rapids, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

My family of five just returned after spending a week at the Inn at Mazatlan. We thoroughly enjoyed our time in Mexico and took advantage of every opportunity to get out into the city. Our "home base" was the Inn ,and while the facilities were first rate, the staff was what made our stay so wonderful. Our concierge was Dago... More

Was this review helpful? Yes 2
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Billy W Greetings from sunny Mazatlan and thank you for taking the time to convey to us your compliments regarding your recent stay at The Inn. Friendliness and attentivenes is what we most appreciate from our team as we believe that if we take care of them they will indeed look after you, our valued guest. This is our... More

Sauk Rapids, Minnesota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 17, 2014

My husband and I just spent a week at the Inn with our 3 adult children. We were all very impressed with the cleanliness, beauty and comfort of our luxury suite. We spent part of each day at the pools which were always well maintained. Quick access to the beach was another big plus as we were able to lay... More

Was this review helpful? Yes
THEINNATMAZATLAN, Director General at The Inn at Mazatlan, responded to this review

Dear Amy W On behalf of our entire staff I want to communicate to you how well you have made us feel with your compliments regarding your recent stay. Indeed, those service points that you kindly shared in your letter are the things that make the difference in making a visit a memorable one for you and your loved ones.... More

Owners: What's your side of the story?
If you own or manage The Inn at Mazatlan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Inn at Mazatlan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Inn at Mazatlan

Address: 6291 Avenida Camaron Sabalo | Zona Dorada, Mazatlan 82110, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Inn at Mazatlan 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Hotels.com, Tingo, Cheap Tickets, getaroom.com, BookIt.com, Otel, Priceline, BookingOdigeoWL and Venere so you can book your The Inn at Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Inn At Mazatlan Hotel Mazatlan

233 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (183)
Viewed
View from room (29)
Viewed
Pool/beach area (19)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (44)
Viewed
Dining (10)
Viewed
Bathroom (2)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Hotel & grounds (6)
Viewed
Dining (8)
Viewed
View from room (8)
Viewed
Pool/beach area (2)
Viewed
Room/suite (11)
Viewed
Family/play areas (6)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Mazatlan with
any amenities

Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Mazatlan #2 On the Beach Hotel in Mazatlan #2 Romantic Hotel in Mazatlan #3 Family Hotel in Mazatlan
Hotel Class
Official Description (provided by the hotel)
Located on a beautiful beach of the Mexican Rivera, overlooking the Sea of Cortez, The Inn at Mazatlan offers a relaxed and elegant atmosphere. Whether you are here on vacation, a romantic honeymoon, or attending a convention, take advantage of the tranquility, wonderful dining, exciting beach and ocean adventures. Just relax and enjoy warm golden sunsets and miles of pristine beach. ... more   less 
Number of rooms
215

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Inn at Mazatlan and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from The Inn at Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer