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El Cid Granada Country Club


TripAdvisor Popularity Index
#9 of 66 hotels in Mazatlan
TripAdvisor Traveler Rating
4.0 of 5 stars 63 Reviews
Recommend78% |
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“El Cid-El Wonderful” Apr 17, 2009 - jazzyVancouver_BC
“woderful place,wonderful people” Apr 8, 2009 - jazSurrey
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What's Near El Cid Granada Country Club

Similar Nearby Hotels
Distance in: mi km
Hotel USD* Distance Rating
Holiday Inn Sunspree Mazatlan $125 0.5 mi 0.8 km 4.5 of 5 stars
El Cid Castilla Beach Hotel $134 0.6 mi 0.9 km 4 of 5 stars
Best Western Posada Freeman Express $130 0.8 mi 1.3 km 4 of 5 stars
D'Gala Mazatlan $93 0.9 mi 1.5 km 4 of 5 stars
Los Sabalos Resort $111 1.0 mi 1.6 km 4 of 5 stars
All Hotels in Mazatlan
*Average price
Top-Rated Nearby Restaurants
Distance in: mi km
restaurant Distance Rating
Rico's Coffee Shop 0.5 mi 0.8 km 4.5 of 5 stars
Los Zarapes 0.5 mi 0.8 km 3.5 of 5 stars
Pancho's 0.7 mi 1.2 km 4.5 of 5 stars
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Top-Rated Nearby Things to Do
Distance in: mi km
Thing to Do Distance Rating
Salsa Mazatlan 1.0 mi 1.6 km 4 of 5 stars
Bula 1.3 mi 2.2 km 4 of 5 stars
Acuario Mazatlan 2.2 mi 3.6 km 4 of 5 stars
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Traveler Advice on El Cid Granada Country Club

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Web Comments from Travelers (1)
Title Source
“El Cid Granada Country Club” Expedia.com
El Cid Granada Country Club
Hotel class 3.0 of 5
Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
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Reviews you can trust

78% Recommend
4.0 of 5 stars 63 reviews
Excellent
27
Very good
17
Average
9
Poor
6
Terrible
4
By trip type
All (63)
Business (2)
Couples (20)
Family (14)
Friends getaway (7)
Solo travel (3)
[ Date ] [ Rating ]
“El Cid-El Wonderful”
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5 of 5 stars
jazzyVancouver_BC   1 contribution
Vancouver, BC
Apr 17, 2009 | Trip type: Family
3/3 found this review helpful

We just returned from a terrific vacation in Mazatlan in March 2009 and thoroughly enjoyed all aspects of our stay at the Granada! Check-in was easy and friendly, and the staff at the Granada were wonderful including the front desk staff and the El Patio wait staff (Ricardo and the wonderful older gentleman who always poured our coffee with a... more

Management response from
CSElCid, General Manager

Dear jazzyVancouver BC Thank you very much for taking the time out of your schedule to provide us with your feedback, we are so glad to know your visits have been enjoyable and keep you coming back to stay with us. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to...

“woderful place,wonderful people”
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5 of 5 stars
jazSurrey   1 contribution
surrey
Apr 8, 2009 | Trip type: Family
1/1 found this review helpful

We went to Mazatlan in March,09,there was 8 of us all together-3 adults and 5 teenagers.All of us had the greatest time. We we were booked to stay at the Granada thru an all inclusive offer at a travel agency. I had read alot of the reviews before our trip so I knew what to expect.The Granada is a part... more

Management response from
CSElCid, General Manager

Dear jazSurrey Really glad to hear you enjoyed your stay with us. Such pleasant reading in regards to your recent experience. It is comments such as yours that prove our attention to detail, service and reputation live up to our guest’s expectations, as well as that of El Cid Resorts, its management and staff. We know that people rely on...

“just OK but don't eat here!”
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2 of 5 stars
beachbombmom   27 contributions
Sechelt,BC
Mar 26, 2009 | Trip type: Family

As a family of four we have to budget for our yearly trip to Mexico. I managed to get a pretty good deal booking flight and accomodation separately so we took a chance on the Granada. Everything went really well at check in until they took us to a room which was very small. They immediately opened a door adjacent... more

Management response from
CSElCid, General Manager

Dear beachbombmom Thank you for your comments and for choosing to stay at El Cid Granada Country Club. It is of course disappointing to learn that we have not met your expectations, and do request of any reader when staying with us that such issues be brought to our attention during the stay so that we can recover or rectify...

“Fabulous Trip”
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5 of 5 stars
Travelwithkids95   1 contribution
Vancouver
Mar 21, 2009 | Trip type: Family

We have just returned from out stay at the El Cid Granada and can't say enough about the fantastic time we had. The front desk staff, especially Senor Francisco Torres, were extremely helpful and check in/out was fast and efficient. Having read some of the reviews prior to booking we weren't sure that we'd made the right decision about staying... more

Management response from
CSElCid, General Manager

Dear Travelwithkids95 We are most grateful for your very kind comments. We love to read your review which is very important to us in order to evaluate our performance! Great to hear also that you enjoyed the type of room allocated to you and the hotel surroundings. Our preferred address with minutes from everywhere has indeed provided many travelers, greatest...

“Enjoyable place to stay.”
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5 of 5 stars
vacationerMinnesota   1 contribution
Minnesota
Mar 15, 2009 | Trip type: Couples
1/1 found this review helpful

A little older resort, but well maintained. Daniel and his staff are all very helpful and really nice people. We stayed for two weeks and the pool is the best in Mazatlan on those cool days, as it is always warm around the Granada pool. The rooms are as clean as any you will find and they have all the... more

Management response from
CSElCid, General Manager

Dear vacationerMinnesota Very niiiiiiice comments on El Cid Granada. It is always pleasing to receive positive reviews. Thank you so much. Daniel our Granada Manager was extremely happy to receive such favorable comments as were we all. We pride ourselves in our Customer Service and will always try and go out of our way for our guests. El Cid Granada...

“Same value twice the price of the Azteca”
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3 of 5 stars
midgetoporker   1 contribution
edmonton
Mar 11, 2009 | Trip type: Family

Okay, this is the REAL goods about the El Cid. The place is a level below hotel 6. You can get the same value at the Azteca for significantly less. compare the rooms when you go. We went all inclusive and except for the El Patio Argentinian restaurant, it was NOT WORTH IT. The buffet at the castilla was boring... more

Management response from
CSElCid, General Manager

Dear midgetoporker Thank you for taking the time to review El Cid Granada Country Club. I am sorry that some aspects of your stay did not meet your expectations; please allow me to express my sincerest apologies… comments like yours will assist us in maintaining and improving our service and product. The miscommunication with the breakfast inclusion has also since...

“Service with a SMILE :)”
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5 of 5 stars
louisvuittondon   3 contributions
Brandon, MB
Mar 6, 2009 | Trip type: Couples

My fiance and I just returned from the El Cid Granada yesterday. We are young Canadian's on a budgeted vacation and we received not only first class service but a vacation that will kick start our lives together. Hotel Check Inn: We were greeted by the front desk personal with not only a smile but they served us both a... more

Management response from
CSElCid, General Manager

Dear louisvuittondon Thank you for your recent positive review regarding your upcoming stay at El Cid Granada. I am delighted to read that you recognize the training that we undertake with our staff and how important an impact that has on our guests. Thank you also for your comments regarding the standard of our rooms and also the quality of...

“Quiet gem”
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4 of 5 stars
A TripAdvisor Member
Scottsdale, AZ
Feb 24, 2009 | Trip type: Friends getaway
2/2 found this review helpful

This resort is quaint with well kept rooms and grounds. It has a beautiful heated pool. The staff and service is very good. The desk manager, Daniel Medina, provided exceptional customer service which exceeded our expectations. We've been visiting this resort since 1986 and will look forward to visiting for many more years. more

Management response from
CSElCid, General Manager

Dear A TripAdvisor Member We are extremely pleased with your kind comments of your recent stay at El Cid Granada. As you may know, so few people take the time to let the world travelers know when they are satisfied with the service at a hotel. I am very happy you enjoyed the trip and our efforts to improve the...

“Excellent staff and a great time had by all!”
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5 of 5 stars
tthetraveller   1 contribution
Vernon
Feb 21, 2009 | Trip type: Couples

Once again, we return to Granada and happy to do so. Every time we come here it´s like coming home. The Manager, Sr. Daniel Cazares greets us like an old friend and makes our stay something to remember. The pool is heated and sheltered for the cooler days, which are not too many. It´s nice and quiet around the pool... more

Management response from
CSElCid, General Manager

Dear tthetraveller Thank you very much for staying with us earlier this year! Your comments about the staff friendliness are extremely important to us and will for sure motivate our staff to continue creating excellent experiences for our entire guest! We do appreciate and sincerely listen to all comments that are provided. This perception is valuable and we must keep...

“Nice break from a Canadian Winter”
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4 of 5 stars
sundesire   2 contributions
Lethbridge
Feb 20, 2009 | Trip type: Family
1/1 found this review helpful

We stayed at the Granada by choice as my Mother was not comfortable by the beach, this did cause a small problem for my Father (age 85)whom had trouble with the distance from our location at Granada to the main ElCid's resort for meals and what it offered. In order to access the sky walk you have to take a... more

Management response from
CSElCid, General Manager

Dear sundesire Thank you very much for choosing El Cid Granada Country Club as your preferred choice of accommodation during your recent visit to Mazatlan, and for taking the time to complete a review on trip advisor for our property. We deeply regret that we were unable to meet your expectations, and we would like to assure you that we...

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El Cid Granada Country Club Also Known As

  • El Cid Granada Country Hotel
  • El Cid Granada
Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico