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All 72 Mazatlan hotels

El Cid Granada Country Club

3.0 of 5 Hotel   |   Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
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El Cid Granada Country Club
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84%
Ranked #7 of 72 hotels in Mazatlan
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Slavo F Winnipeg, Canada
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257 people have reviewed this hotel

Traveler rating
    106
    98
    33
    13
    7
See reviews for
83
82
19
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Winnipeg, Canada
1 review
4 of 5 stars Reviewed 1 week ago

This was our first time in Mazatlan and we were very satisfied with our experience at the El Cid Granada. We found the staff at the front desk and restaurants very helpful and friendly. Two bellboys in particular, Audomaro and Israel provided us with everything we needed especially when it came to helping us find and get to a local... More

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GMELCID, General Manager at El Cid Granada Country Club, responded to this review

Dear, Slavo F What a pleasant review! I´m feel proud in among options you choose El Cid Granada for have your first experience in our beautiful port of Mazatlan. I will share your comments with Audomaro , Israel and the entire staff. They take great pride in their service efforts. We value you as a guest and look forward to... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I've stayed at El Cid a few times and each time I'm always disappointed. When I first checked in, my friend and I arrived at 4:30pm, well after the check in time and when we were given our key to the suite overlooking the street, we came across a filthy room that had not been cleaned up. In fact, there... More

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GMELCID, General Manager at El Cid Granada Country Club, responded to this review

Dear, sb_loves… Thank you for taking the time to write a review on Trip Advisor concerning your recent stay at El Cid Granada Country Club. I sincerely appreciate that you enjoyed the quality and service of room service that you enjoyed during your stay this gets closer to what the Cid has to offer. We have addressed the maid service... More

calgary
Contributor
15 reviews 15 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Granada March 19th to April 2nd. This was our second trip to this resort and it was even more amazing than the last. The rooms are very spacious with very comfy beds. Its great to have a fridge in your room. The staff at this hotel are fantastic. Ceaser and Noe at the Italian restaurant make... More

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GMELCID, General Manager at El Cid Granada Country Club, responded to this review

Dear, France C Thank you so much for trust in us and give us the opportunity to serve you for second time. We are more than grateful in among options at Mazatlan you choosing El Cid Granada. It’s pleasant to read that you had the opportunity to visit our 3 hotels, two of them on your last visit, for the... More

Edmonton, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were at El Cid Castilla in Feb/14 for one week. We loved it so much my daughter and I went back for 2 weeks and just got back April 4th. Our room was at Granada, it was very nice and clean but was too much walking back and forth for us. The guys at the front desk worked very... More

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GMELCID, General Manager at El Cid Granada Country Club, responded to this review

Dear France C, First of all I would like to thank you for choosing us as a place to stay during their trip to Mazatlan and also for your nice and encouraging comments about our staff that made your stay more pleasant. I will let them know about your good comments because this is the only effective way to learn,... More

Nepean, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I just returned from two weeks at the Granada. We were there with two other family members from March 8 - 21 and stayed in a one bedroom with attached studio. The hotel is older but very clean. We arrived on an early flight expecting to wait for our room but the room was ready and the... More

Was this review helpful? Yes 1
GMELCID, General Manager at El Cid Granada Country Club, responded to this review

Dear Carol Anne M, Thank you off your time to write your recent stay. We appreciate that you share your comments with us. I am happy to hear that you received good service from our staff who was always smiling and ready to help and also that you and your husband enjoyed our Mexican Fiesta and exceeded their expectations. About... More

Langhorne, Pa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

very accomadating. We love the atmosphere at Granada and find that are needs are fully taken care of. We will most certainly go back next year if health permits us to travel. Daniel and Pedro took good care of our wishes and we only had to ask and we got our wishes fully satisfied. THe Mex Fiesta on Wed Eve... More

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GMELCID, General Manager at El Cid Granada Country Club, responded to this review

Dear, Blonddoll Thank you for taking the time to review your most recent stay with us. It sounds like you were really able to relax and enjoy our property and Mazatlan as a whole. We are so pleased that you found our hotel perfect for your needs and our location was ideal for you. We are so happy to read... More

ottawa
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the El Cid Granada for 2 weeks, 4 adults in a 1 bedroom, room 3022 & 3023. The room faced the parking lot on the pool side, was very quiet , clean & comfortable with lots of storage. We arrived on March 08, 2014 @ 12:30 PM, our room was ready, check in was a breeze, changed... More

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GMELCID, General Manager at El Cid Granada Country Club, responded to this review

Dear tbirdmama, Many thanks for taking time and effort to share your wonderful experiences to the readers of the Trip Advisor. I am very glad to read about your kind review and charming words about the facilities, beautiful beach, rooms, beverage, food, and that you enjoyed our Mexican Fiesta. I apologize about the inconvinces you had with the Wi-Fi connection,... More

Salmon Arm, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at El Cid Granada for a week. The first room was okay, but the bed was not good for us. Daniel at the front desk was able to get us a much better room, with 2 bed, and many amenities. The maid service was good. We enjoyed our time at the restuarants, we were on an all inclusivepackage,... More

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GMELCID, General Manager at El Cid Granada Country Club, responded to this review

Dear, Daryl A Thank you for the glowing review! You’re spoiling us with these marvelous comments! We love our staff, they are shiny and bright and fragrant. Without them we would just be like any other hotel. Daniel certainly goes out of his way to ensure everyone has the best time possible. As we have so often stated before, our... More

Lethbridge, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Well after reading the reviews on here we were hoping for a great relaxing time in Mazatlan at the Granada! I'm not really sure what happen but after changing our room 3 times and finally gave up we got an old outdated room with no hot water, hard as rock pillows and terrible smells! Which is still better then the... More

Was this review helpful? Yes 3
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear, Troy F We thank you for give us a couple minutes of you valuable time to share your experience with us. I am so disappointed to hear of your unsatisfactory stay at El Cid Granada Hotel. What you have described sounds nothing like our practices and standards. Yes, reviews are very important for us and we do care about... More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

We stayed for 1 week and I highly recommend this resort, we had an amazing service & the staff was very friendly & accommodating, the front desk, the maids, the servers specially in the La Cascada, El Patio & La Conchita Restaurants; Guillermo, Eduardo, Silvestre, Miguel, Francisco Renteria & Tomas Osena were very helpful and provided superior service. It was... More

Was this review helpful? Yes 1
GMELCID, General Manager at El Cid Granada Country Club, responded to this review

Dear, Khaled E Thank you for all of the lovely comments written about El Cid Granada & Country Club. We are thrilled that you found our hotel to be “fabulous”. It delights me to read you had a fantastic time at the hotel. Our restaurants, and hotel, however I really feel it's our staff that truly makes each guest's vacation... More

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Additional Information about El Cid Granada Country Club

Also Known As:
El Cid Granada Country Club Hotel
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
El Cid Granada
Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Cid Granada Country Club 3*
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