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El Cid Granada Country Club

3.0 of 5 Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
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Certificate of Excellence 2014
El Cid Granada Country Club
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El Cid Granada Country Club
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288 reviews from our community

Traveler rating
    118
    112
    33
    16
    9
See reviews for
95
87
21
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • All months
    (288)
  • Mar-May only
    (95)
  • Jun-Aug only
    (50)
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    (20)
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    (123)
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Stayner, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

went for 2 weeks in feb. 2014 and everything was great. especially love the heated pool. room was even better because of the recent updates. staff as usual were very friendly and helpful and we could do our money exchange at the front desk. the only negative was that the beach restaurant was closed for renovations. we will be returning... More 

Was this review helpful? Yes 1
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear robin s, We are thrilled to know that you have booked to stay with us again and are looking forward to welcoming you back as our guest in January. We thank you for the time taken to share your wonderful experience at El cid Granada on Feb 2014 to Trip Advisor and glad that you were once again pleased... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Overall we as a group of 12 with 7 of them kids had a great two week vacation! We stayed at the Granada and enjoyed the quieter atmosphere there when we wanted that but spent most of our time at the busier pools esp the one by the morro! We were all inclusive and really enjoyed the food the buffet... More 

Was this review helpful? Yes 3
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Tyanddani, I am delighted to read that our team was able to make your every moment at El Cid Granada Hotel very special. I have shared your comment with the entire team and they are equally happy to hear that you had an amazing holiday with us. Once again, thank you for taking the time to post your review... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our vacation very much at the El Cid Granada resort! We will always come to the Granada and only the Granada! We have been coming here every year for five years. Feel so nice being here,like at home. Always clean everywhere. Always get help when needed. Staff members are very polite and very kind. We really appreciate the... More 

Was this review helpful? Yes 4
GMELCID, General Manager at El Cid Granada Country Club, responded to this review

Dear Fan S, Thank you for choosing to stay at El Cid Granada for 5th time, we are glad having you with us. We are indeed very pleased to know that you had a comfortable, memorable and enjoyable stay and have appreciated our warm, friendly and personalized service that is consistent at the El Cid. As a hotel, we pride... More 

Strathmore, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What a fantastic place to get away! This was my third time at this same resort and I must say, it is fantastic to be recognized and treated like a "regular". Audomaro, our favorite bellboy, took care of our luggage and getting us back on the bus to the airport (even though we would have liked to stay longer!). The... More 

Was this review helpful? Yes 7
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Adnawlou, Thank you so much for your wonderful review! We are so glad that you enjoyed your stay and we were very happy to welcome you back to El Cid Granada! We take great pride in the service that we provide and you are absolutely right, I will be sure that the staffs you mention were recommended for helping... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 20, 2014

We traveled as a family from the US all together. It was 22 people in total and we had 7 rooms. They were spacious and comfortable. We had many kids with us and they loved it. When the adults wanted to have fun, there was a daycare available until late at night and kept the kids entertained. The beach was... More 

Was this review helpful? Yes 1
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Jnava Thank you for not only choosing El Cid Granada as your resort of choice for your recent visit but also for choosing us to share your family reunion! I'm glad in knowing that you enjoyed our services. I am truly pleased that it continues to provide our guests with the same amazing experience. Thank you so much for... More 

brecon
Top Contributor
78 reviews 78 reviews
10 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 2, 2014

Well for a start this is a big hotel complex split by a road and joined by a skywalk. The beach side of the hotel is the fulcrum or large hub of the complex with the 'inland' part of the hotel smaller and quieter. We stayed in the latter which was better for us as we came to run in... More 

Was this review helpful? Yes 3
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear David h, First & foremost, I wish to thank you for taking the time to review our hotel. All of our client’s observations and concerns are very important to us since it is the best source of information to improve our services and facilities. We are glad to read that your stay with us was great! We take pride... More 

terrace
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 28, 2014

I can not give enough praise to the staff and The El Cid Granada... When the bus dropped us off at the hotel and inside the lobby I admit I was a little skeptical but the staff was very warm and hospitable .. When we were showed our room I was surprised how big the room was with kitchen amenities,... More 

Was this review helpful? Yes 1
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear TerraceSa, I am very happy that you took some time to write this wonderful description of el Cid Granada and its staff that was there for give you a warm welcome to the resort. Thanks again for letting us be part of your vacations and choosing us. This is the reason why we continue improving and doing our best.... More 

Terrace, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 28, 2014

We travelled to Mazatlan November 14-21, 2014 to visit some family. We chose the El Cid Granada because of the deal and we are not high maintenance. The Granada is the original El Cid and isn't located on the beach, but you are across the street and were entitled to use all the facilities at the Castilla and Moro, which... More 

Was this review helpful? Yes 2
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear brianna g, I am so glad to hear about the awesome stay you spent at el Cid Granada. Like you said this resort of el Cid is characterized for its atmosphere of silence and tranquility that we offer to our guest who are tired of noise and people by the way. I can see that this option for travel... More 

Anchorage, Alaska
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2014 via mobile

This little gem has captured our hearts. It's comparatively small but full of hospitality and genuinely friendly and sincere staff. Daniel, front desk manager and all his entire staff continually ensure that your stay is enjoyable. I feel completely at home here. Audomaro, Bell Boy, is especially helpful. Our room is meticulously maintained each day. We spend many hours by... More 

Was this review helpful? Yes 1
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Alaskamimi, Thank you for taking time out to rate El Cid Granada and giving us top marks. To us, a satisfied customer is seen as a "job well done”. The team will be very pleased to receive your feedback; positive words are always so uplifting from our clients. Thank you for adding that extra sparkle to their day! We... More 

Langley City, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 15, 2014

This is our third visit to ElCid Granada, Mazatlan, Mexico. We arrived here from Vancouver, B.C., Canada on September 25 th.( for a 5 week stay !) Our large studio appartment has a partial kitchen and two large beds. We love comming here since it is very close to the ocean and, this time, we are just a few steps... More 

Was this review helpful? Yes 2
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear goodresort, I want to express my thanks to you for choosing El Cid Granada as your home away from Canada and for your kind words and encouragement…for that especially, we thank you. It is our intent to provide you with not only a wonderful and enjoyable stay, but also an unforgettable one. My team and I cannot wait to... More 

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Additional Information about El Cid Granada Country Club

Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Cid Granada Country Club 3*
Number of rooms: 120
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Also Known As:
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
Hotel Style:
#7 Family Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
#10 Romantic Hotel in Mazatlan

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