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Punta Pacifico

Av. Delfin 110 Cerritos, Mazatlan C.P. 82100, Mexico (Formerly Residence Club La Jolla)
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Punta Pacifico
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56 Reviews from our TripAdvisor Community

Traveler rating
    16
    12
    4
    6
    18
See reviews for
21
20
3
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grande Prairie, Canada
Top Contributor
137 reviews 137 reviews
32 hotel reviews
93 helpful votes 93 helpful votes
1 of 5 stars Reviewed April 11, 2015

We attended a presentation seriously thinking of purchasing since we loved the view. We booked rooms but by the time we found out what we did and were attacked at the non optional sales pitch. We left. This is why. There is no medical on site, nothing close to the resort just dirt roads. They contradict everything they say, extremely... More 

Was this review helpful? Yes 1
Vancouver, Washington
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 26, 2015

OK, we purchased here last year and yes, the Marketing Dept. was hard sell and made promises it did not keep. (That has changed since last year and we like the group that is here now) Since we had paid, we made reservations to come stay here and are not sorry. It is remote, so you do have to pay... More 

Was this review helpful? Yes 2
Zapopan, Mexico
Senior Contributor
21 reviews 21 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 17, 2014

We were looking for some options for a short trip (4 days) to stay in Mazatlan, after several hours and maybe a couple of days the family group decided to take this as the main choice it looked nice on the pictures despise cost (around 240 USD tax included for night) So after crossing all Mazatlan which took us around... More 

Was this review helpful? Yes 7
Edmonton, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed June 20, 2014

We bought a points membership at Punta Pacifico (at the time it was called Residence Club La Jolla) in December 2012. We fell prey to pressure sales and dropped $10,000. Now, in June 2014, I cannot make a reservation based on our points which purportedly should allow us to do so. It seems that we will not be able to... More 

Was this review helpful? Yes 32

Travelers are raving about these Mazatlan hotels

Berlin, NY
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 13, 2014

We had 2 wonderful relaxing weeks overlooking the ocean from our balony. The staff was very good about our missing items in the room. This a small resort so you get to know the people that are staying there. The restaurant was very good and open for all meals. The internet was free but you have to go to the... More 

Was this review helpful? Yes 5
Kentville
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 25, 2014

We just spent 3 weeks here. I don't understand what these other reviewers are talking about. The place is beautiful, we bought here 2 years ago and this was our first visit back. It's quiet but it's like having your own little slice of heaven without alot of people around. No vendors bugging you. The little town of La Cerritos... More 

Was this review helpful? Yes 10
Edmonton, Ab
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed December 11, 2013

Wow, if you currently own here you are in for a surprise. The hotel has now changed name and id Punta Pacifico and guess what it is going to cost you AGAIN! We were told that to have the name changed on our contract is over $5000 or we can buy back in ~ pay another $15,000+ and from 1... More 

Was this review helpful? Yes 31
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 15, 2013 via mobile

When my housband and I first got to the place, we loved it! But the following day when we wanted to enjoy our weekend, we found out they dont have enough (perhaps) employees. Waiters, cleaning ladies, recepcionist, and more other people were absent or at least didnt reply. Room service took for about 45 mins (just beers) and they didnt... More 

Was this review helpful? Yes 9
ferrisburg
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
74 helpful votes 74 helpful votes
1 of 5 stars Reviewed August 20, 2013

I have been traveling all over Mexico for the past 12 years and I love the colorful exotic flowers and landscaping--none here. I love infinity pools or at least large pools with a swim up bar--not here. I love eating under a palapa, or out under the stars on a hot night--not here. I like having a choice of restaurants... More 

Was this review helpful? Yes 12
Montreal, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 9, 2013

We just came back from our trip to Mazatlan and we stayed at La Jolla and we are so happy we are definitely going back! We loved the service, the front desk crew was very hospitable!! Food was great, the rooms clean and nice! We had a really fun time!

Was this review helpful? Yes 3
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