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Villas El Rancho Green Resort

3.0 of 5 Av Sabalo Cerritos 3170, Mazatlan 82100, Mexico
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Certificate of Excellence 2014
Villas El Rancho Green Resort
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Villas El Rancho Green Resort
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361 reviews from our community

Traveler rating
    230
    72
    10
    26
    23
See reviews for
190
62
7
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Livermore, California, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

I've always enjoyed my stay at El Rancho, until now. There were tiny ants everywhere! The staff sprayed twice for them but, the ants didn't go away. The heater for the hot tub didn't work so, the hot tub was cold. We used the oven for dinner. A few hours later we noticed the smell of gas. Maintenance arrived and... More

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1 review
5 of 5 stars Reviewed September 16, 2014

nice place in mazatlan where you can rest and enjoy the beautiful sunsets in this amazing city. the hotel offers everything youll need during your visit and has a very calm environment, avoiding noisy people all the time. service is great and is well comunicated with the rest of stuff to do in mazatlan.

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ElRanchoMazatlan, Director de Relaciones con Clientes at Villas El Rancho Green Resort, responded to this review

Dear Guest, First of all, we want to thank for the time you dedicated us by publishing this review. Is very important to us to know what our guests think to ensure we are giving the best quality service, and we have what's needed to make the best vacation time in Mazatlán. We're pleased to hear your stay in Mazatlán... More

Las Vegas, Nevada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 26, 2014

I had just submitted a review for the staff at the location. They were very professional. But the staff at the main office that sets up the stay is horrible and are only after money! If you are anyone traveling please be aware of their scams! The main office is not at the Villas El Rancho Resort but are in... More

Was this review helpful? Yes 5
VillasElRancho, Director de Relaciones con Clientes at Villas El Rancho Green Resort, responded to this review

Hi, We are so sorry to hear you were not fully satisfied with your experience in our resort. Here at Villas El Rancho headquarters, we always aim to provide the best service to our guests and members with a positive attitude, integrity, but mainly with honesty. For us was very sad and surprised us to read your review, because at... More

San Jose, California
Contributor
18 reviews 18 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 25, 2014

The restaurant, bar, pool and beach were very nice for a small place. This place should be called Rustic Bungalows" not "Villas". The villa was horrible. To start, our unit was in poor shape and when we checked in the water heater, stove, and air conditioner weren't working. Got the water heater and A/C working to some level but the... More

Was this review helpful? Yes 3
VillasElRancho, Director de Relaciones con Clientes at Villas El Rancho Green Resort, responded to this review

Hello, we're sorry to read your review. We apologize for the inconviencies you had to go through, we always have everything ready when new guests arrive to the resort, and with you things weren't any different, we tried to make everything ready as quick as possible for you in the villa but we didn't count on you check-in early. In... More

1 review
5 of 5 stars Reviewed June 17, 2014

Ideal for a quiet family holiday, the beachfront villas are the best, the restaurant very nice and comfortable, i loved the view. very comfortably furnished villas. The hotel away from the noise and traffic, excellent place to relax and enjoy family, who needs television when you have the sea front.

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Las Vegas, Nevada
Senior Contributor
21 reviews 21 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 8, 2014

Just spent a week at the Villa El Rancho Beach Resort in Mazatlan Mexico. This place is probably the Most Mexican Villa's / Hotel in Mazatlan. People are very friendly. However there are a lot of Negative's here. Arriving at the resort after a long 40 minute ride from the Airport I found that the clerk did not speak any... More

Was this review helpful? Yes 2
Eagle Pass, Texas
2 reviews
5 of 5 stars Reviewed June 5, 2014

The last 2 weeks of March and the 1st week of April were spent, We felt almost in another world, my Uncle daily concerns being whether he should Photograph the friendly birds or read next to the perfect pool and hot tub . This Ranch Hotel, just next of The Crown Plaza Hotel, a hip, lazy, artistic historic Development has... More

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San Diego, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 2, 2014

I will start by saying that I absolutely think that a lot of the reviews for this place are fake...same for their restaurant. The only good things about this place were the maid service and the piece of earth surrounding it. Why build a hotel right on the ocean and not have a view? Where the hell are the balconies?... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed May 20, 2014

This hotel is absolutely amazing! I love everything about it!! My husband, uncle and I styed here in March of 2014. I would first like to say that the service was impeccable; every staff member was extremely nice. The décor of the hotel is lovely and the rooms are very spacious. I loved waking up to the sound of the... More

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El Paso,Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2014

I went to villas el rancho in mazatlan and let me tell you what a wonderful experience it was. Excellent services. The hotel is clean, warm, the employees very helpful. They made me feel like part of their family. Made me feel like an important person, I was able to walk out to the beach from the back door of... More

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Additional Information about Villas El Rancho Green Resort

Address: Av Sabalo Cerritos 3170, Mazatlan 82100, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Villas El Rancho Green Resort 3*
Number of rooms: 25
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Also Known As:
Villas El Rancho Green Hotel Mazatlan

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