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All 75 Mazatlan hotels

Pueblo Bonito Emerald Bay

4.0 of 5 Hotel   |   Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
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83%
Ranked #5 of 75 hotels in Mazatlan
A recent review
5 of 5 stars Reviewed February 5, 2006
lojo3164 Minneapolis
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1,040 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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There are newer reviews for Pueblo Bonito Emerald Bay
See the most recent reviews
A TripAdvisor Member
3 of 5 stars Reviewed February 9, 2006

I agree with a previous review which said this is not a five star hotel, but it is nice. It is odd that the food is less than magnificent. The service is wonderful, and the setting is pretty. You want the food to taste great but it just doesn't. Even more troublesome is that this is supposed to be the... More

Was this review helpful? Yes 19
Minneapolis
1 review
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 5, 2006

We just returned from a wonderful family vacation at Emerald Bay. We had booked a junior suite, but were upgraded to a master suite when we checked in. The master suite did not have a balcony, but had a separate bedroom and 3 floor to ceiling windows in an arc fashion in the dining room. All rooms have an ocean... More

Was this review helpful? Yes 27
A TripAdvisor Member
3 of 5 stars Reviewed February 2, 2006

It seems people write reviews out of anger or defensiveness. Those who were swindled by the time share salespersons give the place one star regardless of anything else, and those who want to defend the resort give it five stars, again, regardless of anything else. The purpose of this review is to give an evenhanded description of the hotel. I... More

Was this review helpful? Yes 20
Minneapolis, MN
Reviewer
3 reviews 3 reviews
3 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 25, 2006

The rooms, the pool, the dining... everything about this property is great, EXCEPT the location. This would be an ideal place if you were looking to go on a vacation and rarely leave the resort. (If you were senior citizens, had small children or on your honeymoon maybe). If you want to explore the rest of Mazatlan, you're about a... More

Was this review helpful? Yes 11
Wi
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 25, 2006

Jan. 16th to th 23rd 2006 we enjoyed the Emeral Bay Resort. The hotel itself is probably the best I have been in. I am sorry to hear the Canadians had problems, I don't like to hear that. Yes, the rooms were a little damp, NOT a big deal. Wish the Jr. suites were a bedroom instead of a hotel... More

Was this review helpful? Yes 4
Hartford, CT
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 17, 2006

We stayed at Pueblo Bonito Emerald Bay from January 9th through the 16th of 2006. We went there on an RCI exchange. We have exchanged into some beautiful resorts over the years, but Emerald Bay is probably the most beautiful. Yes, it is isolated, but that is what we loved about it. You feel as though you are in paradise.... More

Was this review helpful? Yes 17
Saskatoon, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed January 13, 2006

This is a beautiful resort but absolutely not wheelchair friendly. The pool, beach, restraunt is all several flights of stairs down. They have ramps all of the way down but just try to push yourself all of the way up those ramps to get to the top. We toured this resort and were promised some gifts and then was told... More

Was this review helpful? Yes 6
chesterfield, mo
Top Contributor
96 reviews 96 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed January 3, 2006

Just returned from a stay at Pueblo Bonito Emerald Bay. My family (spouse & 2 kids aged 11 & 13) stayed from 12/24/05 until 1/2/06. The hotel is very pretty and VERY isolated. The staff is very nice. Our big problem was our room-- (1)there was no balcony (just windows that looked onto the ocean which you were discouraged from... More

Was this review helpful? Yes 16
Portland, Oregon
Top Contributor
132 reviews 132 reviews
21 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed January 1, 2006

My kids - ages 17 & 22 - stayed at Emerald Bay,while their parents were - unexpectedly - found that we were at the OTHER Pueblo Bonito in town. Emerald Bay is Fabulous, as a destination resort, in a manufactured paradise kind of way - you are out of range of any local activities. And if that's your goal, then... More

Was this review helpful? Yes 10
chicago,illinois
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 27, 2005

The new emerald bay pueblo bonito is an upscale superb resort with all the amenities available. There are no bad rooms. You are on the ocean front and can walk on private beaches. The resort also has numerous pools for guests,plus a salon for massages and also facials;You will use this as a standard for other resorts.

Was this review helpful? Yes 8
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Hotel Summarization (Beta)

What travelers say

  • Time share(8)
  • Very good(7)
  • Free shuttle(7)
  • Timeshare presentation(3)

Additional Information about Pueblo Bonito Emerald Bay

Address: Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pueblo Bonito Emerald Bay 4*
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Also Known As:
Pueblo Bonito Emerald Bay Hotel Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Emerald Bay Mazatlan

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Mazatlan #2 Luxury Hotel in Mazatlan #4 Spa Hotel in Mazatlan #4 On the Beach Hotel in Mazatlan #8 Family Hotel in Mazatlan
Hotel Class
Official Description (provided by the hotel)
Each suite comes with a panoramic ocean view from your private balcony and has amenities like outdoor Jacuzzis, a beauty salon with mini-spa and tennis courts nearby. Relax below 150-year-old mangroves that surround a free-form pool and stroll the shoreline by the bay. Located next world famous sport fishing waters, golf courses, and the Gold Zone, you can enjoy any number of nearby activities on both land and water. ... more   less 
Number of rooms
252

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