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All 76 Mazatlan hotels

Pueblo Bonito Emerald Bay

4.0 of 5 Hotel   |   Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
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Pueblo Bonito Emerald Bay
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Ranked #2 of 76 Hotels in Mazatlan
A recent review
5 of 5 stars Reviewed October 25, 2008
rawf02 Springville, Utah
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1,310 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Pueblo Bonito Emerald Bay
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1 review
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 1, 2008

Pueblo Bonito, Emerald Bay ~ Mistake of a Lifetime. We vacationed at our Jr. Suite timeshare Emerald Bay this summer. No sooner had we checked in when we were solicited to attend an upgrade presentation. When we attended presentation we were subjected to a very high pressure sale. We were shown the exquisite villa; after that escorted to the dinning... More 

Was this review helpful? Yes 17
Springville, Utah
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 25, 2008

This was our second stay at the PBEB. Once again our expectations were blown out of the water. From the drive up from the gate to placing our toes in the pool, everything and I mean everything was superb. Angel at the main pool took such great care of us. We never had to wait or want for anything. He... More 

Was this review helpful? Yes 6
Benicia California
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 13, 2008

Lorraine california Just returned for Emerald Bay Mazatlan this hotel is the best only thing missing it had no entertainment had to go in to the center of Mazatlan which i did not care for to much Emerald Bay is about 10mins out side the city but worth it bus ride !

Was this review helpful? Yes 4
Los Angeles
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 12, 2008

We where given a week stay as a wedding gift. As soon as we walked in we where in amazed at the facility. It was simply wonderful the views where beautiful, the rooms, the amenities, the POOL they where all beautiful. This is primarily a time share member facility and we where asked to take part in a presentation on... More 

Was this review helpful? Yes 9
Huntington Beach, California
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 1, 2008

My husband and I just returned from a wonderful vacation at Pueblo Bonito Emerald Bay to celebrate our 20th anniversary. We booked through Expedia based on the reviews and the resort exceeded all of our expectations. There is a grain of truth in some of the negative comments but I will say this: look for issues and you will find... More 

Was this review helpful? Yes 10
San Diego
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 30, 2008

We stayed at the PB in Jun 2008 and this was the first time in Mazatlan but we've staying in Manzanillo several times, travelling all over the State of Colima and Jalisco. We wanted to try a different part of Mexico and that brought us to the State of Sinaloa. The grounds were absolutely beautiful and the staff was nice... More 

Was this review helpful? Yes 7
Calgary, AB
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 22, 2008

When my husband and I arrived, we were attacked by the sales staff for their timeshare operation of the hotel. They wanted us to take a tour with timeshare sales staff. They were pushy and rude. Our room was nice and very clean - okay view. The grounds are amazing!!!! The service at the pool was terrible. When we wanted... More 

Was this review helpful? Yes 5
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 22, 2008

To make this short and sweet, by far one of the best in Sinaloa, Mexico. Great attention to detail, very exotic, rich lush eco-system, very nice staff (great sense of humor), and most of all exclusive & relaxing. Being in entertainment no worries about hounding cameras.... Diamond Resort 5 Star+

Was this review helpful? Yes 5
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 18, 2008

Our experience at PBEB was superb. When we arrived ,Yuliana , at the front desk was very gracious and very helpful, so from the very start we had that feeling that our experience will be wonderful and we were not dissappointed! 1.Take the transportation offered by the hotel to and from the airport,their fee is is reasonable. 2.Attend the timeshare... More 

Was this review helpful? Yes 8
Denver, CO
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 12, 2008

Just got back from PB Emerald Bay. Took family (wife and four kids between 10-18 years old) down for a week's vacation before school starts. We had a great time, and would go back in a heartbeat. The Emerald Bay property is clean and beautiful. The staff was friendly and attentive. The pools were wonderful. The view of the ocean... More 

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Time share(8)
  • Free shuttle(7)
  • Very good(7)
  • Timeshare presentation(3)

Additional Information about Pueblo Bonito Emerald Bay

Address: Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Pueblo Bonito Emerald Bay 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Pueblo Bonito Emerald Bay Hotel Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Emerald Bay Mazatlan
Hotel Style:
#1 Luxury Hotel in Mazatlan
#2 Romantic Hotel in Mazatlan
#2 On the Beach Hotel in Mazatlan
#2 Spa Hotel in Mazatlan
#3 Business Hotel in Mazatlan
#3 Family Hotel in Mazatlan

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