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Pueblo Bonito Emerald Bay

Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
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Pueblo Bonito Emerald Bay
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Ranked #3 of 76 Hotels in Mazatlan
A recent review
5 of 5 stars reviewed 4 days ago
Keith F West Kelowna, Canada
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1,437 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Kelowna, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Pueblo Bonito Emerald Bay for two weeks at the beginning of February 2015 with my family and another family traveling together, 6 of us total. I thought I would take this Opportunity to write a comment about your property, the facilities and your Staff. The hotel was amazing from all aspects of our stay. The rooms... More 

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Edwardsvill
1 review
5 of 5 stars Reviewed 5 days ago NEW

Just got back from a week at PB Emerald Bay. This was our first trip to Mazatlan. It was simply gorgeous. Well maintained, food was great, the rooms are spacious and very comfortable. We would recommend to anyone wanting a relaxing vacation.

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Top Contributor
52 reviews 52 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have been coming to Emerald Bay for 10 years and have never been disappointed. Earlier this year we went to Cabo and Stayed at Sunset you needed to be part Mountain Goat to navigate the massive property. Sunset is a large resort with very nice accommodations . Emerald Bay is beautiful and it is easy to get around and... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We are owners at this wonderful resort and have been coming here for the last 8 years. The grounds are beautiful and impeccably maintained. The staff is friendly, professional, and always welcoming. The food is great, but we love the ability to make our own breakfast and lunch in our room courtesy of the partial kitchen. The spa and gym... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Resort was excellent. The grounds are beautiful and it was encouraging to see a lot of maintenance work happening (painting, etc) to keep things beautiful. Pool was fantastic for kids. No line ups at all for anything which when travelling with kids is a plus. Room was simple but all we needed. Food was enjoyable. Only suggestion would be more... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

As a seasoned traveller to Sinaloa's sinfully sweet city by the sea, PB is my favourite place to stay! I've been in Mazatlan many times and I've stayed at several hotels, from Gold Zone's Azteca Inn and the Playa Mazatlan, and even El Cid - but outside renting your own private residence at, say, Villa Tranquilla, the Pueblo Bonita is... More 

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Bloomfield Hills, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was our third visit to Emerald Bay P.B. The grounds are gorgeous. Beautiful foliage,flamingos,water falls, fish pond, three beautiful pools and it was nice to see after years of neglect that they were sprucing and painting up the place. If you have an all inclusive plan you are entitled to eat at their sister hotel Pueblo Bonito. There is... More 

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The Dalles, Oregon, United States
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The rooms are nice and clean and the cleaning staff are great. The staff at the bars are great also. Where I notice a big difference is the grounds keeping and restaurants. The pool was not cleaned enough. The hot tub was either too cold or scalding. The service at the restaurant was poor,slow and the food mediocre at best.... More 

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Saint Louis, Missouri
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is my 7th or 8th trip to PB-Emerald Bay and it's on a downhill slide. The weather rates a Three by itself. The occupancy has decreased each year of my stays and it's no surprise if you expect five-star service and amenities. The only improvement I've seen in 8 years is (2) flat screens TV's. TV programming is mostly... More 

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ann arbor
Contributor
12 reviews 12 reviews
8 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

We went for a week on a family trip. The resort was easy to travel to from the airport with their prearranged pay shuttle service. PB is mostly a time share place. We were travelling with an owner, so luckily we did not experience the "sell". We bought the all-inclusive plan, which worked out to about $500pp for the week.... More 

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Hotel Review Summarization

What travelers say

  • Time share(6)
  • Very good(5)
  • Free shuttle(4)
  • Timeshare presentation(3)
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