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All 75 Mazatlan hotels

Pueblo Bonito Emerald Bay

4.0 of 5 Hotel   |   Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
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83%
Ranked #5 of 75 hotels in Mazatlan
A recent review
4 of 5 stars reviewed 4 days ago
reuteman_7 denver, colorado
  • Reviews (1,040)
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1,040 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
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  • German first
  • Spanish first
  • Any
English first
denver, colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I spent the first week of June at Pueblo Bonito, and we absolutely loved almost everything about the place, but we probably won't return. We live in landlocked Colorado, and look forward to a great Mexican beach vacation annually, sunning on the beach and swimming in the ocean. Over the years, I've adopted a maxim: The more... More

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Livermore, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

We own at PB Sunset Beach and this is the first time we traveled to the Mazatlan Emerald Bay location. From the moment we arrived at Mazatlan, it was so much easier and less stressful than the Cabo Airport experience. We booked the transportation through the resort and there was a staff member from Pueblo Bonito INSIDE the airport holding... More

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Calgary
1 review
5 of 5 stars Reviewed 1 week ago NEW

“Mazatlan is beautiful, colonial and SAFE - use your head” 5 of 5 stars Reviewed 3 days ago NEW Our family has been going to Mazatlan for 8 years now and we have also stayed in our Villa. I tire of some of the negative comments I see from time to time on Safety and "drug cartel" in Mazatlan. REALLY... More

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Brookings
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Our stay at the Resort was amazing! Pueblo Bonita at Emerald Bay is a beautiful resort. Very clean. All of the staff was extremely friendly, efficient & helpful. Especially Erick Medina, he was able to help us book a spa package that was very affordable. He was very informative and patiently helped us choose the perfect spa package. I would... More

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PuebloBonitoResorts, General Manager at Pueblo Bonito Emerald Bay, responded to this review

Dear Reviewer, We would like to thank you for taking the time to review us, it is great to hear Erick did everything to make your stay more pleasant, we'll make sure to pass y our recognition to him, and we look forward to welcome you anytime in the near future. Warm Regards, David Tussi, General Manager More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here in May 2014 with our 3 young kids...all 3 under 8 years old. We used a timeshare trade and could have gone elsewhere. We understood that there was a kids club where kids could play, so we could relax a couple hours a few days. We show up and they day.....sorry, we closed the kids club! At our... More

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West Linn, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I`ve been at Emerald bay around six times and everytime i left the city, i am wishing to stay longer, it is definately the best hotel in Mazatlan city, has an adults pool, a really quiet pool called bistro pool and the greatest pool with music and activities leaded by the funniest activities coordinator i ever met, Edwardo, he is... More

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Murphys, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are time share owners at this resort. We were there in April of this year. What we noticed between April and June is a drastic reduction in service personnel. There are far fewer waiters around the pool. Is this to reduce staff and/or reduce the number of orders that can be placed by visitors who have purchased an all-inclusive.... More

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Eagle Point, Oregon
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was my first trip to Pueblo Bonito Emerald Bay. After check-in, the timeshare representative did ask me if I would be interested in listening to her presentation. I told her that I wasn't interested and was never bothered again. My room was beautiful. I love to 2 closets. Also, the bathroom has a make-up mirror. (This is a great... More

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California
Top Contributor
85 reviews 85 reviews
32 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Too hot to sit on the balcony and not enough shade around the pool. This time of year, the resort was full of Mexican families and pools were crowded and noisy. Food at Emerald Bay mediocre (meal plan); we preferred eating at Pueblo Bonito Mazatlan.

Was this review helpful? Yes 3
Sacramento, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful resort and quite elegant, yet not pretentious. It felt very safe, and I was able to completely relax. We did the all-inclusive and found the food quite good and the waiters around the pool very attentive and generous. On our first morning at breakfast at The Bistro, after ordering our huevos rancheros (Pueblo Bonito style- yum!)... More

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Hotel Summarization (Beta)

What travelers say

  • Time share(8)
  • Free shuttle(7)
  • Very good(7)
  • Timeshare presentation(3)

Additional Information about Pueblo Bonito Emerald Bay

Address: Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pueblo Bonito Emerald Bay 4*
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Also Known As:
Pueblo Bonito Emerald Bay Hotel Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Emerald Bay Mazatlan

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Mazatlan #2 Luxury Hotel in Mazatlan #4 Spa Hotel in Mazatlan #4 On the Beach Hotel in Mazatlan #5 Top resorts Hotel in Mazatlan #8 Family Hotel in Mazatlan
Hotel Class
Official Description (provided by the hotel)
Each suite comes with a panoramic ocean view from your private balcony and has amenities like outdoor Jacuzzis, a beauty salon with mini-spa and tennis courts nearby. Relax below 150-year-old mangroves that surround a free-form pool and stroll the shoreline by the bay. Located next world famous sport fishing waters, golf courses, and the Gold Zone, you can enjoy any number of nearby activities on both land and water. ... more   less 
Number of rooms
252

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