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Pueblo Bonito Emerald Bay

Certificate of Excellence
Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
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Pueblo Bonito Emerald Bay
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Ranked #1 of 76 Hotels in Mazatlan
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Storklady Minnesota
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1,594 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We travelled in late March 2015 as 4 families with teenage kids. This place is so beautiful! Best pool ever and it was the only AI I have ever been to where 100% of my meals were amazing! Not a bad bite the whole week! We especially loved the sushi bar but everything was great! We visited the sister resort... More 

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Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Read all the positive reviews on Tripadvisor before choosing PB Emerald Bay and have to add my own. We needed to get away after a long winter and a lot of stress. This place was perfect! Very relaxing vacation. The food was excellent. The grounds were beautiful. We had a Master Suite with a balcony on the 3rd floor with... More 

Was this review helpful? Yes 3
Monterrey, Mexico
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

This was a very bad experience. When we make a reservation we book a penthouse but at the time of arrival we get a presidential and a junior. So our time together was not going to be as we planned. Then the air conditioning of the master room broke down. And if that was not enough the air conditioning of... More 

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely 2 week stay at one of very few all inclusive not mandatory resorts. We really enjoyed cooking for ourselves, and not having to be on someone else's eating schedule. * Wonderful staff * Gorgeous landscaping * Beautiful room This is a must!

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Woodland, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been coming here for 13 years. First with our daughters and now to just get away every year. We stay two weeks and enjoy every minute. The grounds here are meticulous. They scrub all the chairs and pool area daily. My husband I have traveled a lot and there is no place that we have found as clean... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything is good the service is outstanding the grounds are kept up the health club is always clean and the activities people are the best. I have recommended this resort resort to all my friends. All the Puebelo Bonitos are great.

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Sequim
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful facility and gorgeous grounds. The staff is wonderful, friendly and helpful. Our room was perfect with our own patio overlooking one of the pools, with the Pacific Ocean in the background. One of the most relaxing vacations we've ever taken. The pools are clean and the food is great, and you can't beat a swim up bar!

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was by far the prettiest resort that I've stayed in at one of the most beautiful locations imaginable. In fact, the area is so breath-taking that during our stay, we witnessed a modeling shoot at the gorgeous rocks by the ocean. The activities staff are so energetic and friendly and make you feel right at home. This would be... More 

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Tx
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Probably the best resort in Mazatlan, Mexico. The resort has huge swimming pools - two family pools and an adult pool. There are tennis courts with an instructor pro as well. The food at the pool grill and two other restaurants is very good with excellent service. The rooms are comfortable and the beds are good. The staff is friendly... More 

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Peterborough, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Third visit. Why did we come back? Great staff, from cleaning staff to front desk, waitstaff, maintenance, gardening and bar staff. When you greet people in a friendly manner, try to speak a little Spanish and show an interest in them it's appreciated. A great location as all rooms are oceanfront. Overall the food was good and my hubby is... More 

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