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Pueblo Bonito Emerald Bay

Certificate of Excellence
Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
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Pueblo Bonito Emerald Bay
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Ranked #2 of 76 Hotels in Mazatlan
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Shap1011 Long Beach, California
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1,681 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Beach, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

Where do I start...Thhis beautiful resort sits on the beach in Mazatlan. There are breath taking views form the infinity pool and from a majority of the rooms. There are 3 pools to choose from and a very nice adult pool with a swim up bar. The main pool offers relaxation and activities if want to engage in that.The gym... More 

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MX
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent there my birthday. Nice setting, the rooms are quite big. Good amenities (pillow menu, fridge, stove). Took the all-inclusive plan. Food is good at the buffet, and very good at the fancier restaurants (which are also included). Room service is regular. Staff is very attentive and always doing their best (Jesus, the front desk manager helped us a... More 

Was this review helpful? Yes 1
Randleman, North Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

We chose the all inclusive package for our anniversary vacation and could not have been more pleased. The grounds are beautiful, the staff very friendly and accommodating, the food delicious, and the service outstanding. We definitely plan to return!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago NEW

Alejandra at the main pool did a great job at entertaining our family and kids all week! From Salsa dancing to bingo to aqua aerobics to volleyball there was always something fun to do. We also enjoyed the ceramic paintings, especially when touched up by the staff at the booth. Thanks for a great time!

Was this review helpful? Yes 1
Phoenix, Arizona
Top Contributor
64 reviews 64 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The trip was wonderful, and the hotel was great - here are some pros and cons of the Pueblo Bonito. PROS - 3 Large pools, clean grounds, well kept rooms, great air-conditioning, no bugs, private beach, lots of food options, themed dinner nights, strong drinks, "general store" on the premises, friendly staff, prompt and clean airport shuttle service, spread out... More 

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1 review
5 of 5 stars Reviewed 1 week ago

My third time to Emerald Bay Pueblo Bonito in 10 years and it was as beautiful as ever!! My room was clean and air conditioned nicely as it was hot and humid in June!! Pools were gorgeous...enjoyed adult pool but had fun at infinity "activities" pool. Water fitness at noon with Lorena was my favorite...she also braided my hair as... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We have been vacationing here for 9 years it is a favorite of ours. Beautiful well maintained resort and grounds. It is the only place we attending a time-share presentation and purchased. Great for families.

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San Antonio
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm a timeshare owner here so return every other year and love the place. this was the first year to participate in the all inclusive. Not sure I will do it again because the restaurant availability is limited. the main restaurant is a buffet, the only other is more formal sit down but your limited to 2 choices. After 7... More 

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Palmer, Alaska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am not a time share sort of person - or so I thought until I came here. Now 3 extended family members plus my family are owners here. It is truly paradise. The grounds are spectacular and the staff very friendly. We love looking for the same staff each year as they are truly part of the experience. I... More 

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PuebloBonitoResorts, General Manager at Pueblo Bonito Emerald Bay, responded to this review

Dear Rachel G, Thank you so much for being such a loyal guest to us, we are so happy to hear you and your family have a wonderful time every time you come to Pueblo Bonito Emerald Bay, we look forward to welcome you next time! Warm Regards, David Tussi, General Manager More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My family and I bought a timeshare here at Emerald Bay over 10 years ago and we have never traded our week for another vacation spot. The staff here is so accommodating and will treat you like royalty, and Lorena and the other activity directors will keep you and you family busy with fun throughout the day! Beautiful resort! Stay... More 

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