We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 74 Mazatlan hotels

Pueblo Bonito Emerald Bay

5.0 of 5
Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
Hotel amenities
Pueblo Bonito Emerald Bay
Enter dates for best prices
Enter dates 1 night 2 nights
Show Prices
Compare best prices from top travel partners
BookIt.com Travelocity Olotels.com
82%
Ranked #14 of 74 hotels in Mazatlan
700 traveler photos
Write a Review

762 reviews from our community

Traveler rating
    468
    152
    67
    42
    33
See reviews for
Families
193
 
Couples
289
 
Solo
6
 
Business
10
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 10, 2013

I stayed here for one week in April and had a fabulous time! The room was very clean and the view was amazing. While a waterfront room is nice I wouldn't say it's as must. I didn't spend much time at all in the room. The pool is awesome and the wait staff was perfect. My only complaint would be... More

Was this review helpful? Yes
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013 via mobile

We were in pueblo bonito for a week and it was one of d best relaxing vacations we had ever had. The resort is like paradise and the service is outstanding. Only thing that I would improve is to have top shelf liquor included on the all exclusive package or even charge extra for it. If Rafael is playing make... More

Was this review helpful? Yes
Mayra P, General Manager at Pueblo Bonito Emerald Bay, responded to this review
May 8, 2013

Dear Jocovarr, Thank you very much for your kind remarks and for taking the time to review us, we are very happy to hear that you had a wonderful time during your stay with us. Best Regards, David Tussi, General Manager More

Murphys, California
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 3, 2013

Well we just got back from our annual april vacation. PB continues to cut back. Its not clear why, it may be that the owners want to save cash for their new work in Los Cabos. The all inclusive has gone up in price, and it may get to a point where its cheaper to pay and eat in town.... More

Was this review helpful? Yes
See 4 more reviews by 2lapiedad for Mazatlan
Pasadena
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 1, 2013

I had dinner at the Bistro restaurant in mid-April 2013 choosing to sit pool-side rather than indoors to enjoy another spectacular sunset over the beaches of Mazatlan. I was not disappointed as the combination of the live music by Rafael Rodriguez and the natural beauty that is Mazatlan was spectacular.

Was this review helpful? Yes
Chula Vista
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 1, 2013

Pueblo Bonito Emerald Bay it's a great hotel far from the Mazatlan that we all know. It's great to have a resort with this quality and features in a city like Mazatlan, that most of the hotels are more than 20 year old. Emerald Bay is located at the north area of Mazatlan, and its far from the crowd, so... More

Was this review helpful? Yes
Mayra P, General Manager at Pueblo Bonito Emerald Bay, responded to this review
May 1, 2013

Dear Cokecasanova, We feel pleased after reading such a nice and friendly review, we are glad that you had the time to enjoy all of our facilities and that you had a wonderful stay with us. Looking forward to welcome you anytime soon! Sincerely, David Tussi, General Manager More

Mount Vernon, Washington
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 29, 2013

I have been going to this resort for several years and never cease to enjoy it. True, the economy has caused some staffing changes, but having just returned, I found the staff to be adequate, friendly and helpful. If you're looking for a fast-paced, American resort, don't go. The life is relaxing and slow and definitely on Mexican time. The... More

Was this review helpful? Yes 2
Mayra P, General Manager at Pueblo Bonito Emerald Bay, responded to this review
May 1, 2013

Dear GrannyB47, We would like to thank for being such a loyal guest to Pueblo Bonito Emerald Bay, we are very happy to hear that you had a really nice time during your stay with us, we appreciate your positive attitude and we're already waiting to welcome you next time. Sincerely, David Tussi, General Manager More

Oregon
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 27, 2013

My wife and I along with another couple are timeshare owners at this resort. It is a beautiful property and the employees are wonderful. Very helpful, polite and friendly. The food is excellent if somewhat overpriced. However, the rooms are getting a bit ragged, the water tastes like mud and there is no longer an incentive to buy. All the... More

Was this review helpful? Yes 2
See 2 more reviews by Aazar for Mazatlan
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 26, 2013

I went with sone friends last week. I loved Kelly's Bar. Congratulations to the wonderful music by Rafael Rodriguez. I will be back just to hear his music and of course the wonderful happy hour. Michael Dergar

Was this review helpful? Yes 2
See 4 more reviews by MichaelDergar for Mazatlan
Mayra P, General Manager at Pueblo Bonito Emerald Bay, responded to this review
April 29, 2013

Dear Michael Dergar, We truly appreciate your kind remarks, we'll make sure to pass your recognition to Rafael. Hope to welcome you anytime soon. Sincerely, David Tussi, General Manager More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 24, 2013

I travel to Mazatlan regularly (7+ times a year) always staying at well known resorts like the RIU, I thought I would give Pueblo Bonito a try. The surroundings of the hotel are spectacular, a forest feeling, beautiful pools, but for a new hotel the rooms don't look like they haven't been updated since the 50's. Truly the worst experience... More

Was this review helpful? Yes 1
See 2 more reviews by Dean T for Mazatlan
Rosarito, Mexico
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 23, 2013

You can't miss by staying in any of the Pueblo Bonito resorts. They have long been on Conde Nasts lists for the best places to stay and received numerous awards. You will love the menus, entertainment and programs. The gardens are so lovely and the spectacular infinity pool is my favorite. (ok, the pool and Kelly's Bar). We will be... More

Was this review helpful? Yes 1
See 3 more reviews by foxycruiser for Mazatlan
Mayra P, General Manager at Pueblo Bonito Emerald Bay, responded to this review
April 26, 2013

Dear Reviewer, We feel very happy after reading such a nice review, we really enjoy welcoming people with positive attitude like you. It is great to hear you had an enjoyable and fun stay at Emerald Bay. Looking forward to welcome you anytime soon! Sincerely, David Tussi, General Manager More

 
 
Pueblo Bonito Emerald Bay
Enter dates 1 night 2 nights
 
Hotel Playa Mazatlan
Great value on a similar hotel
Mazatlan, Sinaloa
4 of 5 stars 477 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Mazatlan
Romantic
Casa Lucila Boutique Hotel
Casa Lucila Boutique Hotel 5.0 of 5 stars 53 reviews
Luxury
Isla Mazatlan Golden Resort
Isla Mazatlan Golden Resort 4.5 of 5 stars 14 reviews
Good for business
Crowne Plaza Mazatlan
Crowne Plaza Mazatlan 3.5 of 5 stars 105 reviews
Near the beach
The Palms Resort Of Mazatlan
The Palms Resort Of Mazatlan 4.0 of 5 stars 167 reviews
Show Prices ABS:HotelCheckRates-d1006913?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1147372?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1233788?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d157000?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Mazatlan hotels
Riu Emerald Bay 4.0 of 5 stars 1,276 reviews Hotel Playa Mazatlan 4.0 of 5 stars 477 reviews El Cid Marina Beach Hotel 4.5 of 5 stars 676 reviews El Cid Castilla Beach Hotel 4.0 of 5 stars 1,092 reviews
Show Prices ABS:HotelCheckRates-d1097495?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d152750?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d152916?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d219565?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 74 hotels in Mazatlan, ranked by popularity

Been to Pueblo Bonito Emerald Bay? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Free shuttle(20)
  • Time share(17)
  • Very good(16)
  • Sister resort(10)
  • Main pool(9)
  • Timeshare presentation(8)
  • Happy Hour(8)
  • Kelly Bar(8)
  • Grounds were beautiful(5)
  • Golden Zone(3)

Additional Information about Pueblo Bonito Emerald Bay

Address: Ave Ernesto Coppel Campana 201 | Camino Al Delfin, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Mazatlan
#3 Romantic Hotels in Mazatlan
#12 On the Beach Hotels in Mazatlan
#13 Family Hotels in Mazatlan
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Each suite comes with a panoramic ocean view from your private balcony and has amenities like outdoor Jacuzzis, a beauty salon with mini-spa and tennis courts nearby. Relax below 150-year-old mangroves that surround a free-form pool and stroll the shoreline by the bay. Located next world famous sport fishing waters, golf courses, and the Gold Zone, you can enjoy any number of nearby activities on both land and water. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Travelocity, Olotels, Agoda, Priceline, Cheap Tickets, Venere, Tingo, Hotels.com, Expedia and HotelsClick so you can book your Pueblo Bonito Emerald Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pueblo Bonito Emerald Bay Hotel Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Hotel
Emerald Bay Mazatlan

Owners: What's your side of the story?

If you own or manage Pueblo Bonito Emerald Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Pueblo Bonito Emerald Bay
Enter dates & see best prices* (from BookIt.com, Travelocity, Olotels.com, and 8 more)
Enter dates 1 night 2 nights
Show Prices