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All 76 Mazatlan hotels

El Cid El Moro Beach Hotel

3.5 of 5 Hotel   |   Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
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78%
Ranked #8 of 76 Hotels in Mazatlan
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 15, 2014
Danielle A
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609 reviews from our community

Traveler rating
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    68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for El Cid El Moro Beach Hotel
See the most recent reviews
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

WONDERFUL EXPERIENCE! Great service from thew staff! They treat you like a Queen/ King here. The Restaurant is beautiful. I recommend all Inclusive because the food is great. The restaurant has many great servers. My boyfriend and I had a great experience with Josue, and Jonathan. I enjoyed this place alot, and my boyfriend and i ended up buying a... More

Was this review helpful? Yes 2
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Danielle A As always, thank you for your time and review which we really appreciate. We are delighted to learn you enjoyed your stay with us at El Cid Moro Beach Hotel, and especially that our staff went beyond your expectations. As El Cid Resort´s promises, we hope every guest feel refreshed and replenished after their journey with us.... More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

We are El Cid owners and this was our first visit to mazatlan property. We were greater @ the airport by the el cid shuttle bus promptly. We arrived and check in was simple we also purchased the all inclusive bands for 6 days 7 nights @ $700 for 2 adults you must show your Elcid "membership to receive the... More

Was this review helpful? Yes 1
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Patricia G, Thank you for allowing us to host your recent vacations, and allowing us to be the first experience in Mazatlan. It sounds like overall you had an exceptional time, I glad you found our rooms to be spacious and found our staff to be so accommodating we strive to give the best service possible and we expect... More

Medford, New York
2 reviews
5 of 5 stars Reviewed July 8, 2014

I had one of the best vacations at the el cid el moro hotel. The grounds are kept very beautifully and clean, it is right on the beach. We had one of the rooms with both of the city view and the ocean view; just sitting out on the balcony listening to the waves while reading a book was enough... More

Was this review helpful? Yes
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Ling Z, There is no greater feeling then to hear about our guest having such a wonderful time! Our main objective is to always provide exceptional vacations for all! We work hard to maintain our installation looking their best and it’s always great when people take notice of our hard efforts. I am glad you were giving a chance... More

Goleta, California
1 review
5 of 5 stars Reviewed July 2, 2014

After spending i week at el moro beach all I have to said thai I love this place, great staff, perfect location and many dining options. Our special thanks to Francisco Renteria at bar La Conchita,Cap Arturo and Miguel at El Alcazar restaurant, Francisco Ocampo and Jorge Rochin at sushi bar restaurant. The staff service make the difference in a... More

Was this review helpful? Yes
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Jose G, On behalf of my staff and I we would like to thank you for such thoughtful and motivating words. We are glad you had such an enjoyable staff and rest assure the staff members you just mentioned will be given the recognition they deserve. We can wait to have you here with us again so we can... More

Seattle, Washington
Top Contributor
50 reviews 50 reviews
16 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed June 28, 2014

Where do I even begin? There's so much to say about our stay at this hotel... From the popcorn walls and 70's decorated suites to high-pressure, lying sales people trying to get us buy a timeshare. First, we stayed at this hotel because our parents owned a timeshare elsewhere and exchanged it through RCI and gave us a week for... More

Was this review helpful? Yes 3
Las Vegas, Nevada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 25, 2014

After spending 2 weeks at this resort for years, I can honestly say that I love this place. The service and staff are amazing! Everything is very clean, the water is filtered and the location is perfect. The resort is right on the ocean and there are multiple pools also. The ocean breeze is relaxing and there are lots of... More

Was this review helpful? Yes 4
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear, Jers93 Thank you so much for your trust and loyalty during this year’s, your review is much appreciated, I’m proud to my staff, to bring to you a good service, always is great to be recognized such a good comments like this. Be assure I will share your wonderful words about our Hotel with my inter staff, to let... More

mid-Atlantic
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 25, 2014

The Good: Hands down, the El Cid has the best housekeeping and wait staff in the business. Luz Maria from housekeeping and pool wait staff Tomas, Ivan and Javier never missed a beat. They were consistently pleasant, efficient, hard working and simply got it right each time. Wait staff at La Concha was efficient and attentive as well. Spa masseuse... More

Was this review helpful? Yes 10
Monterrey, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014 via mobile

I really liked El Cid i had a great trip , the food was very good and the shows very profesional. I would love to go back. Me encanto la comida, el ambiente y que todos son muy amables ! Ojalá pudiera volver pronto.

Was this review helpful? Yes 1
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review
Google Translation

Estimado Sergio, Gracias por compartir su reciente comentario de 5 puntos en TripAdvisor. Me alegra que hayamos cumplido sus expectativas... More

Charlotte, North Carolina
Contributor
15 reviews 15 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed June 23, 2014

I specifically chose this resort because it stated 'all-inclusive' option which I purchased. However, it is NOT 'all including'. Even as a RCI member, I was not afforded the same dining, bars, etc. as what they seem to think of as El Cid specific members. If one has never been to a REAL all-inclusive then this would probably be okay... More

Was this review helpful? Yes 3
Roseville, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014

Just spent 3 weeks at El Cid El Moro in Mazatlan. Super time as usual. While most of the servers are excellent Ramon, Danny and Giovanni really stand out at LaConcha. Ramon at the pool really hustles and does an excellent job. El Alcazar had our favorite dinner menu choices and was such a quiet pleasant place to eat. We... More

Was this review helpful? Yes 1
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear RetiredTraveler626, First of all, we would like to thank you for your preference, in selecting El Cid Moro Beach Hotel for your vacation, as well for letting us know about your recent experience. We were absolute delighted to read this review. It is always good to read key points that have made our guests stay enjoyable and I appreciated... More

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Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan

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