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All 72 Mazatlan hotels

El Cid El Moro Beach Hotel

3.5 of 5 Hotel   |   Av. Camaron Sabalo S/N B, Mazatlan 82110, Mexico
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El Cid El Moro Beach Hotel
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79%
Ranked #6 of 72 hotels in Mazatlan
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
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560 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for El Cid El Moro Beach Hotel
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Idaho
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

To say that some members of the El Cid staff have become close friends is an understatement. Many of them we hold in our hearts like family members. Rosie Morales and the front desk are a pleasure to see and deal with on a daily basis. All arrangements and perfections of our stay would not be accomplished without Rosie’s above... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Greetings from the warm beaches of Mazatlan, How great to hear that you had such a wonderful time and honored that you consider us as part of your family I am left without words. It was my pleasure to have been able to meet such wonderful people like yourselves I always try to interact with my guest as much as... More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time on the West coast of Mexico and we loved Mazatlan and ElCId. Great service. LOved Breakfast at La Cocha. ROsie makes the best Omelets. THe wait staff was so great. Remembered you and your drink. We stayed in the Annex and although had not been remodeled yet it was really nice and close to "our" pool. Cant wait... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, curlyblon… I want to express my thanks for you nice words in your recent contribution of our Hotel. I´m happy o read that you received such a wonderful service from our staff and they care of each detail as your favorite drink, also for your great mention to rosy as well. We keep working on improvements, and I hope... More

Ladysmith, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

We have just finished a magical holiday at the el CID Moro towers. So many people contributed to our amazing adventure. Roberto at the Castilla pool bar provided excellent service, always with a smile and a pizazz all his own. We enjoyed Many meals at the La Concha restaurant, there, As always, Ramon R charmed us with his warmth and... More

Was this review helpful? Yes 1
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Josepine D I am left speechless. I am so glad you had such a wonderful time and that we were able to provided for you unforgettable vacations. We pride ourselves in always bring service with a smile quick and efficiently. I will definitely let my staff know about your kind remarks I am sure they will be filled with... More

Michigan
Top Contributor
86 reviews 86 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed March 12, 2014

This is a beautiful resort hotel, right on the beach. It seemed that almost every room had a view of the ocean. If you're looking for a great place to sleep whilst spending your days at the pool or beach - this is it, look no further. The restaurants were good. It has an all inclusive option that isn't bad... More

Was this review helpful? Yes 1
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Joseindorf, Greetings form the sunny beaches of Mazatlan. I thank you for the time given to write this review we always appreciate kind comments as well as constructive criticism which we always see as an opportunity to grow. I am content to hear that your stay was satisfactory. I do apologize for the minor setbacks along the way but... More

Riverside, California
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 9, 2014

The El Cid El Moro was amazing. Of course we were teased into a timeshare presentation but it was fine. Our room overlooked the pool and the ocean. We were steps from the beach, within walking distance from number of restaurants, and the restaurant on site was amazing. Everything about it was just wonderful. We had a studio in the... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, MicheleTr… We want to thank you for let us part of your recent vacation in our beautiful port of Mazatlan. I’m happy to read your nice words about your experience and that you able to enjoy the beautiful view that El Cid Moro had to offer, as well that you found a variety of restaurants It’s a pleasure to... More

Reno, Nevada
2 reviews
5 of 5 stars Reviewed March 5, 2014

A wonderful resort - the front desk is a little slow so allow extra time when having to deal with them. The open air breakfast buffet is fabulous. The wait staff around the pool area are terrific. One waiter especially is a treasure - Ramon - he cares about his customers and goes the distance to make sure your every... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, Teresa W We really appreciated for taking a couple minutes of you valuable time to share your recent experience at El Cid Moro. I’m proud to see your amazing words from Ramon and his excellent job, be assure that I personally give a special mentioned for his service. We take a note of your observation regarding to the service... More

Longmont, Colorado
1 review
4 of 5 stars Reviewed March 3, 2014

My whole family stayed at El Cid for a week to celebrate my father's 80th birthday. We had a wonderful time and the service at all of the restaurants was excellent. We spent a lot of time at the pool and all of the waiters were very attentive, kind and helpful. Ramon at the pool bar was exceptional and went... More

Was this review helpful? Yes
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, Debbie P Thank you so much for let us part of this important celebration such as your father’s birthday. I’m, happy to know that we meet your expectations and have a good experience with our restaurants and special for the service that you receive from Ramon, we will share your comments for let them know the results of an... More

Rothesay, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2014

My sweethart & I vacationed here at El Cid Moro from Feb to 12th to 19th, 2014. It was a fabulous place, very clean, lots of activities, 5 pools, from quiet to loud music separated, of course. And the BEACH with vendors, but, just say:"No Gracias" and they are very respectful. Don't forget to buy from them before you leave... More

Was this review helpful? Yes 1
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, SilverFox… We really appreciated your recent contribution to TripAdvisor regarding to your stay with us. We appreciate your feedback and are pleased to read about your positive experiences in the hotel and surroundings. We really wants to provide you all the time the best possible service for all guests - your comment will be even more motivating them to... More

Carstairs, Canada
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 2, 2014

We stayed here for our second week in Mazatlan. Our first week was at sister resort El Cid Marina. This is part of the El Cid mega resort. The El Moro beach is the tower, and the Castilla makes up the other buildings on the beach side, with the Grenada to the east across the street. We stayed in a... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Cary F , Thank you for sharing your opinion about our hotel. We are glad that you had a great time and you had time to look at the new places in town. We want you to know that we are aware of the situation with the shower and we are sorry about the light bulb. Next time, you... More

Eagan, Minnesota
1 review
5 of 5 stars Reviewed February 21, 2014

Good Morning! I am going to your beautiful resort in March! So excited. I have a question though. Do you guys have shuttle service from the airport? If not is there taxis there to bring us to the hotel. Thanks! Austin

Was this review helpful? Yes
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, Austi n T Thank you so much for in among options at Mazatlan you choosing El Cid Resort to spend your vacation. I will glad to answer all your questions, we have a shuttle service with pronatours you can reserve at reserve@pronatours.com.mx they will be happy to assist you and providing all the necessary information. If you have other... More

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Additional Information about El Cid El Moro Beach Hotel

Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Address: Av. Camaron Sabalo S/N B, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Mazatlan
#5 On the Beach Hotel in Mazatlan
#6 Top resorts Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
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