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All 72 Mazatlan hotels

El Cid El Moro Beach Hotel

3.5 of 5 Hotel   |   Av. Camaron Sabalo S/N B, Mazatlan 82110, Mexico
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El Cid El Moro Beach Hotel
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79%
Ranked #7 of 72 hotels in Mazatlan
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Pam S Denver, Colorado
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566 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Denver, Colorado
1 review
5 of 5 stars Reviewed 2 days ago NEW

Fantastic place to stay right on the beach in Mazatlan. Rooms are nice, kept very clean by the staff and overall very comfortable. This is the second time I've stayed at the Moro Hotel and like that it is a bit quieter than the Castilla. The service by the staff is excellent; they go to great lengths to make you... More

Was this review helpful? Yes 1
Faribault, Minnesota
1 review
5 of 5 stars Reviewed 2 days ago NEW

While we were at El Moro in February, we had excellent service across the board.. but in particular on several occasions, Tomas went above and beyond great service at the pool and beach. On our last day, we had Paul and he was also there whenever you needed him to help or get you something.. It was truly a wonderfully,... More

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Edmonton, Canada
1 review
1 of 5 stars Reviewed 3 days ago NEW

I recently booked a week for a girlfriend and I at the El Cid Marina in Mazatlan through RCI for March 29 to April 5. I was contacted about 3 weeks before my trip by someone claiming to be from El Cid stating that I could buy an All Inclusive package from them at a discounted price. When I asked... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was good but what was even more amazing was Francisco Renteria Vallejo! He was our waiter and served us at the pool bar. He is one of the main reasons I will be returning to the El Cid El Moro. The hotel and restaurants were great but Francisco made our trip so memorable! He was caring and so... More

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San Diego, California
1 review
4 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the El Cid El Moro and while my overall experience was very good, the service by the pool was excellent. Our server, Francisco Renteria, went above and beyond to make our time by the pool wonderful. He was prompt, courteous, and made sure we had everything we needed. Even if we were walking through the pool... More

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GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Thank you for the kind words about Francisco Renteria. We are extremely proud of the service and dedication for him to care of each customer, as other reviews mentioned his excelent work its one of our better waiters for years at El Cid. Once again thanks for your sincerely words, Be assured I will be share your impresions with him... More

Channahon, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After suffering through another horrific Chicagoland winter, my husband and I were in the market for a warm weather vacation combined with some golfing, one of our favorite past times. While perusing some travel blogs I stumbled upon stay+play package at El Cid Mazatlan, offered by BookMazatlanGolf.com. After a bit of research I contacted Mike, director of golf stay+play programs... More

Was this review helpful? Yes 2
Saint Paul, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at the El Cid El Moro from April 1-8. A middle age couple escaping the Minnesota cold. We originally had a reservation for a pool view room at the El Cid Castilla Beach Hotel. When we checked in they said we were being upgraded to the El Moro. It's on the same property just a short walk away.... More

Was this review helpful? Yes 1
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Kelly R, This is why el Cid was made for. Offer you the best services in quality and kindness. Thank you very much for your time taken writing to us about your stay in Mazatlan at el Cid Moro. I feel very happy to hear that our staff make your stay more pleasant and you found them helpful every... More

Minnesota
Contributor
12 reviews 12 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the El Cid El Moro from 3/18 to 3/25. It was one of the best vacations we have ever had. Mazatlan - Friendly people, great sunsets, wonderful food, felt safe everywhere we walked day and night. El Cids - Four attractive hotels that you can visit. Large complex, so make sure you know how long it will... More

Was this review helpful? Yes 2
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear GregT, How awesome words you are giving to readers through trip advisor about Mazatlan and el Cid Resorts. I just can't explain how glad I feel to hear that now we are part of one of your best trips ever. It is a pleasure to me give you my sincerely thanks on behalf of all of us to make... More

Tracy, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just returned from staying at the El Cid Morrow Beach in Mazatlan. Prior to going to this resort, some of the reviews made it sound old, tired, and not managed well. What a mistake!! This resort was over the top with amenities, variety of dinning choices, super friendly staff, and accomodations that rival the best up and down the beach.... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, royhawkin On behalf of the whole team of the El Cid El Moro Beach Hotel I would like to express my sincere appreciation for the above feedback. Thanks so much for you loyalty to El Cid and Mazatlan, and sharing your thoughts with us here. Each team member is trying to fulfill and to exceed our guests’ expectations every... More

Edmonton, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We have been going to El Cid El Moro in Mazatlan for the past 3 years. I want to say how absolutely wonderful the staff is.....specifically a couple of their fine dining restaurant servers ....Jonathan and Joshua....what a great duo....first class service...very knowledgeable about the dishes offered and the wines available....and excellent English which makes it so much easier for... More

Was this review helpful? Yes
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Linda M, Thank you for taking the time in writing this review and letting us know how your stay was. It always makes me happy when I have the opportunity to read on how great of a stay people have had. I am left without words to hear how great of a job my staff provided for you. I... More

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Additional Information about El Cid El Moro Beach Hotel

Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Address: Av. Camaron Sabalo S/N B, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Mazatlan
#6 On the Beach Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Reservation Options:
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