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All 76 Mazatlan hotels

El Cid El Moro Beach Hotel

3.5 of 5 Hotel   |   Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
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Ranked #7 of 76 hotels in Mazatlan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Alejandro H Mazatlan
  • Reviews (594)
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594 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel staff throughout the diverse services offered, is AWESOME! Tomas, Francisco and Servando from the Conchita restaurant went out of their way to keep the drinks and food coming, without having to wait for us to order. They knew what we were drinking, and just kept them coming. The housekeeping staff is very friendly and all do a great job... More

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Avalon, New Jersey
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I was looking forward to visiting with my daughter and son-in-law for a long needed vacation. First, it took 2 days of travel to get to Mazatlan, then, on arrival at the hotel, the lobby was not very inviting, on getting to the room, found it to be outdated but cool. The pool water was warm and the bottom of... More

Was this review helpful? Yes 1
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear ppcruiser First & foremost, I wish to thank you for taking the time to review our hotel. All of our client’s observations and concerns are very important to us since it is the best source of information to improve our services and facilities. I regret your experience regarding to the room outdated, pool slimy and vendors on the beach.... More

Long Island, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

This was my second time back with my sisters and it was awesome. Everything from the food to the service was amazing. Two people that really made the time great were Angel Rodolfo and Ramon Morales at La Conchita snack bar, they were very helpful and they treated my family and I like we were part of their family. I... More

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GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Dave Z Many thanks for taking time and effort to share your wonderful experiences to the readers of the Trip Advisor. We are very glad to read about your kind review and charming words about the facilities, especially to know that you enjoyed everything including the food, and the special mention to Angel, Rodolfo and Ramon Morales. Each guest... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

WONDERFUL EXPERIENCE! Great service from thew staff! They treat you like a Queen/ King here. The Restaurant is beautiful. I recommend all Inclusive because the food is great. The restaurant has many great servers. My boyfriend and I had a great experience with Josue, and Jonathan. I enjoyed this place alot, and my boyfriend and i ended up buying a... More

Was this review helpful? Yes 2
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Danielle A As always, thank you for your time and review which we really appreciate. We are delighted to learn you enjoyed your stay with us at El Cid Moro Beach Hotel, and especially that our staff went beyond your expectations. As El Cid Resort´s promises, we hope every guest feel refreshed and replenished after their journey with us.... More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

We are El Cid owners and this was our first visit to mazatlan property. We were greater @ the airport by the el cid shuttle bus promptly. We arrived and check in was simple we also purchased the all inclusive bands for 6 days 7 nights @ $700 for 2 adults you must show your Elcid "membership to receive the... More

Was this review helpful? Yes 1
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Patricia G, Thank you for allowing us to host your recent vacations, and allowing us to be the first experience in Mazatlan. It sounds like overall you had an exceptional time, I glad you found our rooms to be spacious and found our staff to be so accommodating we strive to give the best service possible and we expect... More

Medford, New York
2 reviews
5 of 5 stars Reviewed July 8, 2014

I had one of the best vacations at the el cid el moro hotel. The grounds are kept very beautifully and clean, it is right on the beach. We had one of the rooms with both of the city view and the ocean view; just sitting out on the balcony listening to the waves while reading a book was enough... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Ling Z, There is no greater feeling then to hear about our guest having such a wonderful time! Our main objective is to always provide exceptional vacations for all! We work hard to maintain our installation looking their best and it’s always great when people take notice of our hard efforts. I am glad you were giving a chance... More

Goleta, California
1 review
5 of 5 stars Reviewed July 2, 2014

After spending i week at el moro beach all I have to said thai I love this place, great staff, perfect location and many dining options. Our special thanks to Francisco Renteria at bar La Conchita,Cap Arturo and Miguel at El Alcazar restaurant, Francisco Ocampo and Jorge Rochin at sushi bar restaurant. The staff service make the difference in a... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Jose G, On behalf of my staff and I we would like to thank you for such thoughtful and motivating words. We are glad you had such an enjoyable staff and rest assure the staff members you just mentioned will be given the recognition they deserve. We can wait to have you here with us again so we can... More

Seattle, Washington
Top Contributor
50 reviews 50 reviews
16 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed June 28, 2014

Where do I even begin? There's so much to say about our stay at this hotel... From the popcorn walls and 70's decorated suites to high-pressure, lying sales people trying to get us buy a timeshare. First, we stayed at this hotel because our parents owned a timeshare elsewhere and exchanged it through RCI and gave us a week for... More

Was this review helpful? Yes 2
Las Vegas, Nevada
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 25, 2014

After spending 2 weeks at this resort for years, I can honestly say that I love this place. The service and staff are amazing! Everything is very clean, the water is filtered and the location is perfect. The resort is right on the ocean and there are multiple pools also. The ocean breeze is relaxing and there are lots of... More

Was this review helpful? Yes 3
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear, Jers93 Thank you so much for your trust and loyalty during this year’s, your review is much appreciated, I’m proud to my staff, to bring to you a good service, always is great to be recognized such a good comments like this. Be assure I will share your wonderful words about our Hotel with my inter staff, to let... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 25, 2014

The Good: Hands down, the El Cid has the best housekeeping and wait staff in the business. Luz Maria from housekeeping and pool wait staff Tomas, Ivan and Javier never missed a beat. They were consistently pleasant, efficient, hard working and simply got it right each time. Wait staff at La Concha was efficient and attentive as well. Spa masseuse... More

Was this review helpful? Yes 10
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Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
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Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan

370 photos of this hotel

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View from room (46)
Hotel & grounds (43)
Room/suite (52)
Dining (23)
Pool/beach area (85)
Bathroom (3)
Family/play areas (1)
Other (94)

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Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Family Hotel in Mazatlan #6 On the Beach Hotel in Mazatlan #8 Romantic Hotel in Mazatlan
Hotel Class
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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