We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Cid El Moro Beach Hotel

Certificate of Excellence
Hotel website
Hotel deals
Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Special Offer
Up to 70% Off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
El Cid El Moro Beach Hotel
Professional photos View all
Browse nearby
El Cid El Moro Beach Hotel
Rate this Hotel

730 reviews from our community

Traveler rating
    350
    222
    81
    46
    31
See reviews for
254
252
20
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (730)
  • Mar-May only
    (197)
  • Jun-Aug only
    (155)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (250)
All months
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

In the process of total re-hab and ready for it. When finished it will be great. Great beach, quiet, not a spring break hangout. For now, stay at the Marina which is great. For now, Mazatlan is a good secret.

Was this review helpful? Yes
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Lij L, I would like to thank you for sharing your feedback about your stay with all other TripAdvisor readers. Our team is indeed committed to providing our guests with you great experience. Thank you Salvatore Sanchez General Manager. More 

Edmonton, Australia
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

My sister and I recently stayed at this hotel. We were originally booked into the El Cid Granada across the street and were upgraded by the hotel to the property on the beach. We were anticipating liking the hotel as the reviews were good. As it turned out, the room was awful - desperately needs updating. We actually didn't want... More 

Was this review helpful? Yes 1
Memphis
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I along with my brother and sister-in-law spent a week at El Cid in February. We were met by Laura at the airport who accompanied us on the shuttle to the resort. During the drive, she explained that we would meet for breakfast at 9:00 after which we would be given a tour of the property. Just... More 

Was this review helpful? Yes 2
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear borerk, Thank you for sharing your thoughtful comments on Trip Advisor and it was a pleasure to have you as our guests at El Cid Moro. You have also highlighted some areas for improvement; I was most disappointed to read that you were not completely satisfied with your first impression during your recent stay. We continually work on improve... More 

Plymouth, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at El Cid El Moro in Feb 2015 as a timeshare guest of our parents. We were met by a resort representative at the airport. Once we arrived at the hotel, the pressure to attend "their breakfast" started. After saying no thank you many times, we were told by the rep, sorry I have to... More 

Was this review helpful? Yes 3
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear justthetwoofus86, It was nice to read that you were completely satisfied with your overall experience at our resort, and that you enjoyed most of the facilities as well as the activities in Mazatlan, visiting Cathedral and surroundings. Your positive feedback are much appreciated by the followers of tripadvisor, I'm sure they have a clear idea of what they could... More 

Tyngsboro, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

I am ashamed to say our stay was almost a year ago but we had the most awesome waiters at El Moro, Jonathan Lerma and Josue Romero who need to get kudos for their hard work and wonderful attention and service to my husband and I during our stay. The food was excellent, the weather was gorgeous but Jonathan and... More 

Was this review helpful? Yes
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear slk313, Thank you for sharing your feedback on TripAdvisor following your recent stay at El Cid Moro. Please allow me to thank you for your positive review, and I am happy to see that overall you had an enjoyable stay with us. We embrace the importance of recognizing our staff specially Jonathan Lerma and Josue Romero, thus, it was... More 

Soldotna, Alaska
1 review
5 of 5 stars Reviewed 1 week ago

We just returned from two weeks at El Cid El Morro in Mazatlan. It was just the best!!! Its like our 2nd home. The people are what keep us returning. They are so friendly, the service is fabulous, and view from my room spectacular. The variety of restaurants is nice. Our favorite is the La Concha the atmosphere, service and... More 

Was this review helpful? Yes
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear 1702susie, I truly enjoyed reading your candid review, having the nice comments you have written on how pleasurable your stay was. Please allow me to personally thank you for your positive words about the facilities and amenities available at the resort which you enjoyed, the resort’s overall ambiance, as well as the high level of service you received from... More 

55350
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The views from the tower were hard to beat. We had sun lounges on our deck, and we were glad we did since it was extremely difficult to get them by the pool due to people reserving them seemingly without actually using them. I would suggest hotel rule changes for chair reserving. The beach is nice, however, the hotel appears... More 

Was this review helpful? Yes 2
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear MinnesotaHutchinson, I do welcome your very kind review regarding your stay with us, and I was equally glad to know that you enjoyed a clean and well maintained hotel, with a wonderful view and friendly staff. Furthermore I regret that beach vendors and chairs on the beach were an inconvenience to you, as a result of previous reviews, we... More 

South Dakota
Contributor
13 reviews 13 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 3 nights at El Cid El Moro in Feb. We had read a lot about the El Cid resorts so we thought we would check the El Moro out for a couple nights. The complex is huge. Much larger than we are used to so we a little overwhelmed at first. We felt the check-in person could have... More 

Was this review helpful? Yes 5
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Sodak, I appreciate you very detailed feedback and information. Overall I am happy to read your enjoyed your stay and experience but appreciate the small details that we need to improve upon. I have already addressed with my team, but please know that they are always conducting training and refreshing our employees. To be honest, I was very surprised... More 

Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fabulous hotel! Although the front desk personnel are a bit unfriendly and aloof, the rest of the staff from the bellman to the Housekeeper to the restaurant and bar (pool) staff was fantastic! The facility as a whole is well kept and maintained. Food is excellent. Our housekeeper, Erika, was exceptional, responding to every request immediately. When... More 

Was this review helpful? Yes 3
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear pueblobonito0802, It was an absolute pleasure to read your review, and I can’t thank you enough for taking the time to provide such kind and considered feedback. I was particularly delighted to hear about all the staff that you remember, and who helped to create a truly memorable experience for you. We are very lucky to have a wonderful,... More 

St. Paul, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned from a wonderful stay at the El Moro. All the staff was friendly and helpful. Our maid, Rosy kept our 1 bedoom clean and fresh. The waiters at the La Concha are all great at there job. We would like to especially mention, Romon, Daniel, Martin and Luis for their excellent service. They were always friendly and... More 

Was this review helpful? Yes 2
GMELCID, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Raymond B, Thank you for taking the time to write your review on Trip Advisor following your recent family holiday at El Cid Moro. It was a pleasure to read from your comments that you very much enjoyed your stay with us and we are glad that you were extremely pleased with your experience in our restaurants, activities, as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

472 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (417)
Viewed
Dining (33)
Viewed
View from room (56)
Viewed
Hotel & grounds (60)
Viewed
Room/suite (55)
Viewed
Pool/beach area (105)
Viewed
Bathroom (3)
Viewed
Family/play areas (3)
Viewed
Other (102)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Hotel & grounds (6)
Viewed
Dining (8)
Viewed
Room/suite (17)
Viewed
Pool/beach area (7)
Viewed
View from room (1)
Viewed
Business center/function rooms (2)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question