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All 72 Mazatlan hotels

El Cid El Moro Beach Hotel

3.5 of 5 Hotel   |   Av. Camaron Sabalo S/N B, Mazatlan 82110, Mexico
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El Cid El Moro Beach Hotel
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79%
Ranked #6 of 72 hotels in Mazatlan
Certificate of Excellence 2013
A recent review
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559 people have reviewed this hotel

Traveler rating
    266
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    62
    36
    27
See reviews for
192
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Channahon, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

After suffering through another horrific Chicagoland winter, my husband and I were in the market for a warm weather vacation combined with some golfing, one of our favorite past times. While perusing some travel blogs I stumbled upon stay+play package at El Cid Mazatlan, offered by BookMazatlanGolf.com. After a bit of research I contacted Mike, director of golf stay+play programs... More

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Saint Paul, Minnesota
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the El Cid El Moro from April 1-8. A middle age couple escaping the Minnesota cold. We originally had a reservation for a pool view room at the El Cid Castilla Beach Hotel. When we checked in they said we were being upgraded to the El Moro. It's on the same property just a short walk away.... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Kelly R, This is why el Cid was made for. Offer you the best services in quality and kindness. Thank you very much for your time taken writing to us about your stay in Mazatlan at el Cid Moro. I feel very happy to hear that our staff make your stay more pleasant and you found them helpful every... More

Minnesota
Contributor
12 reviews 12 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the El Cid El Moro from 3/18 to 3/25. It was one of the best vacations we have ever had. Mazatlan - Friendly people, great sunsets, wonderful food, felt safe everywhere we walked day and night. El Cids - Four attractive hotels that you can visit. Large complex, so make sure you know how long it will... More

Was this review helpful? Yes 1
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear GregT, How awesome words you are giving to readers through trip advisor about Mazatlan and el Cid Resorts. I just can't explain how glad I feel to hear that now we are part of one of your best trips ever. It is a pleasure to me give you my sincerely thanks on behalf of all of us to make... More

Tracy, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just returned from staying at the El Cid Morrow Beach in Mazatlan. Prior to going to this resort, some of the reviews made it sound old, tired, and not managed well. What a mistake!! This resort was over the top with amenities, variety of dinning choices, super friendly staff, and accomodations that rival the best up and down the beach.... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, royhawkin On behalf of the whole team of the El Cid El Moro Beach Hotel I would like to express my sincere appreciation for the above feedback. Thanks so much for you loyalty to El Cid and Mazatlan, and sharing your thoughts with us here. Each team member is trying to fulfill and to exceed our guests’ expectations every... More

Edmonton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We have been going to El Cid El Moro in Mazatlan for the past 3 years. I want to say how absolutely wonderful the staff is.....specifically a couple of their fine dining restaurant servers ....Jonathan and Joshua....what a great duo....first class service...very knowledgeable about the dishes offered and the wines available....and excellent English which makes it so much easier for... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Linda M, Thank you for taking the time in writing this review and letting us know how your stay was. It always makes me happy when I have the opportunity to read on how great of a stay people have had. I am left without words to hear how great of a job my staff provided for you. I... More

Mankato, MN
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I were upgraded to the Elite package from the Castilla to the El Moro. Check in was a bit of a disaster. We were initially told that there was only ONE reservation, when in fact we had 3! There was no "private check in". There was no "welcome drink". There was no "bottle of wine" in the... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear TravelgalMankato, Thank you for taking the time to write this review and letting us know about your recent trip. I apologize about the in convinces upon arrival, and the amenities not being there once you arrived. This really concerns me and rest assure that the proper precautions will be taken so this no longer happens in the future. I... More

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family traveled to Mazatlan and stayed at El Cid El More our room was on the 24th. floor with a breath taking view of Mazatlan.The room were ok, however my children had the best time. The pool was amazing, jumping off the man made cliff and into the pool made their day. My son was able to play basketball... More

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GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, LBee 1969 Thank you so much for give us a couple minutes of you valuable time to share this nice words about El Cid Moro. It’s so pleasant to read that you have a great time in your recent vacations, as well that your son enjoyed our pools and activities. I’m happy to read that the food and service... More

Seattle, Washington, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After visiting El Cid El Morro with my wife in 2006, we have made this place our top vacation spot getaway with our children. We have visited just about every year since and have loved every minute of it! Great food, great people, awesome facility! I would recommend this place over any other hotel we have visited in Mazatlan because... More

Was this review helpful? Yes 1
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear Karla M Thank you for taking the time in writing your honest feedback on our hotel. We appreciate you speaking so fondly about our resort and I am so glad you are a repetitive guest. We try to provided that best service in everything we do for our number one priority is the to keep our guest happy and... More

Cd'A, Id.
Top Contributor
53 reviews 53 reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When the parasails pop straight up, the view is eye-level at times. The sunsets here are incredible. Our room and the restaurants were very nice. Especially wonderful were the made to order omelets and French toast. Thank you Francisco and Rosie for a job well done at the breakfast buffet. Thank you also to Veronica and Sr. Guillermo at the... More

Was this review helpful? Yes
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Dear, JoeVandal I would like to thank you for your wonderful comments with regards to your recent stay with us. It was a pleasure to note how much you enjoyed your vacation and would like to take this opportunity to thank you for trust. We appreciate all feedback; but, especially enjoy reading about the great experiences we help make in... More

Idaho
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

To say that some members of the El Cid staff have become close friends is an understatement. Many of them we hold in our hearts like family members. Rosie Morales and the front desk are a pleasure to see and deal with on a daily basis. All arrangements and perfections of our stay would not be accomplished without Rosie’s above... More

Was this review helpful? Yes
GMELCID, General Manager at El Cid El Moro Beach Hotel, responded to this review

Greetings from the warm beaches of Mazatlan, How great to hear that you had such a wonderful time and honored that you consider us as part of your family I am left without words. It was my pleasure to have been able to meet such wonderful people like yourselves I always try to interact with my guest as much as... More

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Additional Information about El Cid El Moro Beach Hotel

Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Address: Av. Camaron Sabalo S/N B, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
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