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El Cid Castilla Beach Hotel

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Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
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El Cid Castilla Beach Hotel
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El Cid Castilla Beach Hotel
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1,561 reviews from our community

Traveler rating
    677
    458
    245
    115
    66
See reviews for
536
415
38
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
Date | Rating
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  • Spanish first
  • Any
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    (1561)
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    (505)
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There are newer reviews for El Cid Castilla Beach Hotel
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Minnesota
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 25, 2006

We visited Mazatlan in the first week of January, 2006. First, we were given a room that overlooked the noisy pool area and had no view of the ocean which we had paid for. We went to the front desk and asked for a room change which was no problem-we just had to wait two hours for it to be... More 

Was this review helpful? Yes 5
Minnesota
Top Contributor
81 reviews 81 reviews
31 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed March 17, 2006

Mazatlan is Mazatlan. El Cid properties are priced fabulous for what you get. I've been around the globe and one thing I have learned is, if you speak the language and tip appropriately, you get fabulous accomodations and service. We (me and the girls) paid a dirt cheap price for 7 nights at Castilla Beach, hung out there a couple... More 

Was this review helpful? Yes 7
A TripAdvisor Member
5 of 5 stars Reviewed March 13, 2006

Myself and two girlfriends vacationed here from February 28-March 7, 2006. We are single and were somewhat hesitant with the past reviews identifying this as mainly a family resort.. We were very impressed with our room and especially the service, given the 600 rooms available. The staff personnel was friendly, and actually remembered our names!!! The service was excellent and... More 

Was this review helpful? Yes 9
A TripAdvisor Member
1 of 5 stars Reviewed March 13, 2006

We got there and waited two hours to check in, and then we got into the elevators to go to the room. I thought they were the service elevators, but sadly mistaken. The rooms themselves were not bad and the beds were alright. The only thing I wanted was a beer, and they had it. One choice and it was... More 

Was this review helpful? Yes 3
A TripAdvisor Member
5 of 5 stars Reviewed March 8, 2006

We went with another couple and had a wonderful time. For the money this place is a 10 plus! We all felt the food was very good at the buffets as well as at the restaraunts. The rooms are very clean, the pool and beach are beautiful. Everyone was very friendly and helpful. The service was spectacular. There is much... More 

Was this review helpful? Yes 9
canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 27, 2006

We stayed at the El Cid Castilla January 10 to the 17th. The rooms are clean, the bathtub is hugh, always had enough hot water for showering and the beds weren't that hard. Infact, while we were there, they brought in brand new matresses! At night this resort is the noisest place I have ever stayed at...I think the walls... More 

Was this review helpful? Yes 6
A TripAdvisor Member
4 of 5 stars Reviewed February 27, 2006

We stayed here as a family of three, two adults and 8 year old boy. We had a very nice time. The rooms were very clean, and although they could use an update on the bathroom fixtures, they used travertine or marble throughout and it was very clean and well maintained. The all inclusive is worth it if you don't... More 

Was this review helpful? Yes 12
Southfield, Mi
Reviewer
3 reviews 3 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 27, 2006

My wife and two kids (13 and 11) stayed @ the El Cid Castilla from Feb 18 thru the 25. The hotel rooms are terrible and in dire need of a remodel. I switched rooms after the first night and stayed on the 9th floor. Not much better. The food is below average. I would never do the all inclusive... More 

Was this review helpful? Yes 3
Canada
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 22, 2006

I will write a more detailed review later on. Here is the quick and dirty... ALL INCLUSIVE 1> Food: Not good. Not bland. Not available. 2> Drinks: Plastic cups, half beer half foam (don't ask what type because you get what you are given) Blended drinks are just that. Blended everything 3> Bar Staff: Not freindly. We met two freindly... More 

Was this review helpful? Yes 9
S.F.Bay area, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed February 21, 2006

The El Cid is in no way a 4 star resort in my opinion. We've traveled all over the world and have a broad base for comparison. This was a huge dissapointment. TIME SHARE attacks contantly- beware of "free" breakfast or other promotions. They will take up a whole vacation day and treat you really mean when you don't sign... More 

Was this review helpful? Yes 7
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