We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Cid Castilla Beach Hotel

3.5 of 5 Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
Hotel website
Hotel deals
Special Offer
Up to 50% Off
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
El Cid Castilla Beach Hotel
Professional photos View all
Browse nearby
El Cid Castilla Beach Hotel
Write a Review

1,508 reviews from our community

Traveler rating
    651
    440
    241
    111
    65
See reviews for
528
399
36
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (1508)
  • Mar-May only
    (460)
  • Jun-Aug only
    (277)
  • Sep-Nov only
    (202)
  • Dec-Feb only
    (569)
All months
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We were in Mexico for the first time. When I was booking I looked for safe family resort with nice pool (s), couple restaurants and affordable price. We chose pool view room. We thought we'll be in the rooms beside the pool, on the end when we checked in we got room in the Tower on 5th floor. We had... More 

Was this review helpful? Yes
Interested in Mazatlan?
Get deals, advice and ideas on what to do.
Idaho
Contributor
19 reviews 19 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were at this resort in February. 2014 and I wrote a review "no reason not to go". We returned in Feb. of 2015 and we were even happier. We arrived on Valentine's day and had a great dinner at La Cascada, the Mexican restaurant included in our all inclusive package. Before I get to far let me say we... More 

Was this review helpful? Yes
Saint Paul, Minnesota
Contributor
17 reviews 17 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Positives: right on the beach, clean, great staff, ocean view. Drawbacks: time share pitch; loud; kids running around unsupervised. Resort supposedly has policy: no saving chairs at pool/beach. Baloney. Beach: "fence" separating palapas from the water restricted the view of the ocean. Have been to Mexico twice and NEVER have we seen this many beach vendors. You had to walk... More 

Was this review helpful? Yes 1
Ontario
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First time in Mazatlan and we were not disappointed in the least! Pros - We liked the resort size and how everything was easily accessible w/o using elevators. - Renovated rooms w/ partial ocean view, great balcony and shower w/ clothesline. - Friendly, helpful staff especially Yesica at reception who helped us out w/ a late checkout. - Beach location... More 

Was this review helpful? Yes 3
Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently spent a week at this property. Overall, it was a great experience. I have read other reviews including the person who complained about the size of the bathroom....seriously??? Would you select a hotel on this basis? Obviously someone not well traveled.. I INVESTED in the "Elite Club" which I found to be a VERY poor value for the price... More 

Was this review helpful? Yes 5
Hokah, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Helpful and friendly staff. Great view from our room and the pools were very nice really like the swim up bars. Lots of good shops right in the hotel and bars restaurants and shops walking distance away. Only bad thing I can think of was no fridge in our room and hard to get hot water in the shower.

Was this review helpful? Yes 3
Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great facility with a top-notch staff. Good pool area and good activities staff that made the experience even more enjoyable (Luis and Cesar of the activities staff were especially great). Good food facilities that enable guests to experience other restaurants if the buffet area gets to be old. Overall, a great experience for a reasonable price

Was this review helpful? Yes 4
La Crosse, Wisconsin
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at this resort with a group of friends. Some of our group had stayed at the resort last year and highly recommended it to us. I must say, I was not at all disappointed. The accommodations and service far exceeded our expectations. Noe, the bellhop, went above and beyond in every way possible. I will definitely recommend... More 

Was this review helpful? Yes 5
Saint Paul, Minnesota
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is very clean. The service is top notch and the location is perfect. We stayed at the hotel playa Mazatlan's for many years and decided to try something new last year. Well, we loved El Cid Castillo and just returned from our second year staying there. The service is outstanding. The staff (Noel, big Carlos, Sebastian, Jorge, Francisco... More 

Was this review helpful? Yes 4
Maplewood, Minnesota
1 review
5 of 5 stars Reviewed 4 days ago NEW

We just returned from vacation and once again received exceptional service from staff. The staff at the pool bar-Carlos, Sebastian, Angel, Jorge, Francisco, Ramon and Orlando were fun, entertaining and always made sure we had what we needed. Great staff and service at the lobby bar as well-Carlos, Manuel, Letecia and Aaron. Noe arranged for transportation to the airport for... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to El Cid Castilla Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about El Cid Castilla Beach Hotel

Address: Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — El Cid Castilla Beach Hotel 3.5*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Sabre Hospitality Solutions, Booking.com, Cheap Tickets, Caribbean Online Mgt Corp., BookIt.com, TripOnline SA, Odigeo and Tingo so you can book your El Cid Castilla Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel El Cid Castilla Beach
El Cid Mazatlan
El Cid Castilla Mazatlan
Hotel Style:
#3 Top resorts Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#7 Business Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan

1,069 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1012)
Viewed
Dining (73)
Viewed
View from room (120)
Viewed
Pool/beach area (265)
Viewed
Room/suite (93)
Viewed
Hotel & grounds (161)
Viewed
Bathroom (5)
Viewed
Family/play areas (9)
Viewed
Business center/function rooms (2)
Viewed
0:18
Videos (4)
Viewed
Other (280)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (7)
Viewed
Room/suite (14)
Viewed
Dining (8)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (4)
Viewed
Bathroom (1)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay