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Luna Palace Hotel / Suites

#10 of 76 Hotels in Mazatlan
Certificate of Excellence
Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
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Luna Palace Hotel / Suites
Best prices for: 1 room 1 guest
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Ranked #10 of 76 Hotels in Mazatlan
Certificate of Excellence
A recent review
4 of 5 stars Reviewed March 9, 2015
Mswalley Falcon, Colorado
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380 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
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    (380)
  • Mar-May only
    (132)
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There are newer reviews for Luna Palace Hotel / Suites
See the most recent reviews
Falcon, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 9, 2015

It is a great location - within walking distance to restaurants and shopping. You can catch a ride to anywhere else right outside on the street. The view from the room was beautiful. The beach is right there and the pool was clean and warm. The staff was great also. The rooms are older but clean. The beds were very... More 

Was this review helpful? Yes 2
Peterborough, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 8, 2015

Luna Palace is the best place for anyone to stay. They treat everyone like family, not a customer every single employee there cannot do enough for you. I have been going there for four years now. I would not go anywhere else. It is my favorite place to go and relax. You have the choice to go to other restaurants... More 

Was this review helpful? Yes 1
Yukon Territory
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 6, 2015 via mobile

We bought a time share at the hotel 15 years ago and, believe it or not, do not regret it. We have stayed there half a dozen times since then and love this little gem. We do not enjoy the mega resorts or the all-inclusive packages. We prefer a comfortable base from where we can explore. Luna Palace is that... More 

Was this review helpful? Yes 3
Fort Benton, Montana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 24, 2015

This hotel was beyond my expectations! All was perfect! Pure beauty with the ocean right off our room deck. The beach being right there was amazing. The hotel staff was great in assisting us in all areas. Loved our housekeeper. Gave us a smile every morning! Fantastic pool and bar area. Very reasonable prices in the bar and hotel restaurant.... More 

Was this review helpful? Yes 3
Minnesota
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed February 3, 2015

We stayed at the Luna Palace from Friday January 23 to Friday January 30th. We’re from St. Paul, Minnesota so we’re always looking for someplace “warm in the sun” to break up our long winters. Now in our 50’s we had fallen into the comfort of going to nice, all-inclusive resorts with lots of amenities and no surprises. After visiting... More 

Was this review helpful? Yes 9
Ontario, California
1 review
5 of 5 stars Reviewed January 24, 2015

the hotel is in a great location. a good family environment, the pool is very well maintained. the staff was very helpful and friendly, room service was always taking care, the food was delicious. A lot of seafood dishes. definitely an excellent place to spend a good vacation.

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Langley, British Columbia, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

This hotel is so great. The service is amazing and everyone is always nice. The location is excellent in the heart of golden zone, near everything bars, clubs and restaurants. The beach is so beautiful, and the weather is so nice. I enjoyed so much my stay in this nice hotel and in this beautiful town of Mazatlan. I would... More 

Was this review helpful? Yes 2
Virginia Beach, Virginia
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed December 27, 2014

We spent three weeks in this timeshare/hotel. Our room had two bedroom, two baths, kitchen, dinning area and the most wonderful L shaped balcony! In the front was a beautiful view of the ocean and the short side of the L shape overlooked a very large pool. Hotel staff, for the most part, we not to fluent in English, but... More 

Was this review helpful? Yes 6
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 21, 2014

The hotel was nice and clean and the staff was very helpful. They were doing renovations outside our room so we had to deal with a lot of banging - but we were not there for the room. We had a kitchenette however it was pretty limited as the burner did not fit the two cooking pots we had at... More 

Was this review helpful? Yes 2
Lincoln City, Oregon
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed December 21, 2014

We stayed here for 2 nights on our way back to the USA from Guadalajara. The location is great. The beach is very nice with some good waves for body surfing and Boogy boarding. All the rooms have excellent ocean views and balconies. But the staff does not speak English. So checking in is very confusing for an American. They... More 

Was this review helpful? Yes 1
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