We just returned from a week at this dump. The "ONLY" positve thing that I can say is that the suites were big with good views. The hotel was understaffed, untrained and over worked. The description of the hotel is misleading to say the least. There is only one place to eat and the "buffet" (for a lack of a... more

We took our staff of 9 employees to the Luna Palace for Christmas. The Hotel and location was beautiful. Good thing we had low expectations because it was better than we anticapated. The Rooms were nice clean, big (we found out theres a extra charge for puking in your bed.)TOO much TEQUILLA!!!! Sore back from the beds. Beautiful view from... more

Good things: rooms were clean!! and very very beautiful....all rooms are facing the ocean and ours had an AMAZING view!!! I went with three 20 year old girls a week after spring break and there wasnt as many young people as we would have liked...:( But if you are planning a family vacation this is the perfect place for you!!... more

My sister and I have been coming to the luna palace for many years. This year we were here for a family vacation ,my daughter and grandaughter and 2 friends stay at the peublo bonito (we own there). My sister and i stay at the luna for 2 weeks and in that 2 weeks , we did not get clean... more

For 6 years we have had a fantastic time at the Luna Palace, this year was not the same and we will never stay there again. The pool has fecies in it and sewage the entire time. Here is our stay in a nut shell. I will say to there credit they are refunding out entire stay for us and... more

This was our first time travelling in Mazatlan, and well... we got what we paid for. The first few days were great, good weather, the buffet was serving good breakfasts and dinners. One bad thing was that we werent allowed to check into our room until 4 and we arrived at the hotel at noon. After a few days of... more

We stayed at Luna for 1 week in Jan 06 and it was great so we went again for 2 weeks in Jan 07 and it SUCKED....paying almost $4000 all inclusive and they ran out of booze daily and having to go buy our own booze to drink on the resort to eating the same cold, runny food day after... more

Our trip took place the week before Easter Weekend. We had been planning a family vacation (kids 8 & 11) from the beginning of the year and decided on the Luna Palace because they offered a one bedroom suite and it looked family friendly (not catering to the Spring Breakers). This will probably end up being a long review but... more

We went to this hotel last week and I wanted to share a few things with my fellow vacationers. The web site has a few misleading details. The food was fair to par, the activity staff basically sat on their asses all day (we played a couple games of Mexican Bingo and 1 game of darts) that was it, no... more