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All 76 Mazatlan hotels

Luna Palace Hotel / Suites

3.0 of 5 Resort (All-Inclusive)   |   Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
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Luna Palace Hotel / Suites
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Ranked #11 of 76 Hotels in Mazatlan
A recent review
5 of 5 stars reviewed 1 week ago
terry19832015 Ontario, California
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348 reviews from our community

Traveler rating
    178
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    41
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135
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario, California
1 review
5 of 5 stars Reviewed 1 week ago

the hotel is in a great location. a good family environment, the pool is very well maintained. the staff was very helpful and friendly, room service was always taking care, the food was delicious. A lot of seafood dishes. definitely an excellent place to spend a good vacation.

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Langley, British Columbia, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is so great. The service is amazing and everyone is always nice. The location is excellent in the heart of golden zone, near everything bars, clubs and restaurants. The beach is so beautiful, and the weather is so nice. I enjoyed so much my stay in this nice hotel and in this beautiful town of Mazatlan. I would... More 

Was this review helpful? Yes 2
Virginia Beach, Virginia
Top Contributor
73 reviews 73 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We spent three weeks in this timeshare/hotel. Our room had two bedroom, two baths, kitchen, dinning area and the most wonderful L shaped balcony! In the front was a beautiful view of the ocean and the short side of the L shape overlooked a very large pool. Hotel staff, for the most part, we not to fluent in English, but... More 

Was this review helpful? Yes 3
Contributor
19 reviews 19 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 21, 2014

The hotel was nice and clean and the staff was very helpful. They were doing renovations outside our room so we had to deal with a lot of banging - but we were not there for the room. We had a kitchenette however it was pretty limited as the burner did not fit the two cooking pots we had at... More 

Was this review helpful? Yes 1
Lincoln City, Oregon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed December 21, 2014

We stayed here for 2 nights on our way back to the USA from Guadalajara. The location is great. The beach is very nice with some good waves for body surfing and Boogy boarding. All the rooms have excellent ocean views and balconies. But the staff does not speak English. So checking in is very confusing for an American. They... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2014

Enjoyed our stay and had a great time. Would love to go back another time. Service was great! Loved having an ocean view from our room and would recommend to friends and family planning to vacation in Mazatlan.

Was this review helpful? Yes 2
OceanoPalace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Dear Maritza, thank you for your positive review! We are thrilled to hear that you had such a good time and enjoyed of our gorgeous oceanview suites! Please recommend our property among your friends and family by liking our facebook page mazatlanpalaces More 

Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2014

we stayes in kluna palace for a week, mu cousin got married thyere are everything was beautiful the pool area and the facilities, my bedroom have a fantastic ocean view, restaurant eclipse its great love the Mexican Plate greatfull vacations,i want to comeback soon

Was this review helpful? Yes 2
OceanoPalace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Dear Andre, thank you for your fantastic review of Luna Palace. The hotel in Mazatlan where you stayed for a wedding! How was the party? We hope to see you back soon! Keep in mind that Sunwing has some amazing deals from AB right now. Please stay tunned for deals, promotions and news through our Facebook or Twitter accounts. Look... More 

Denver, Colorado
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2014

Amazing experience at the Hotel. It is very clean and the rooms have AC. The view is absolutely amazing! They have their own private pool! The beach is literally right next to the hotel. The experience it gave me and my family completely blew me off my feet.

Was this review helpful? Yes 3
OceanoPalace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Dear Nanda, thank you so much for your super positive review from your stay back in June at Luna Palace. We are thrilled to hear that you had an amazing vacation. We hope to see you back soon. In the meantime please keep through our Facebook and Twitter accounts, look for us as MazatlanPalaces Happy Holidays! Luna Palace More 

Puyallup
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 19, 2014

We have enjoyed Luna Palace for the last two years. We were checking to book again for early 2015 and the price has tripled!!!! There is no room in Luna Palace worth $170.00 + per night, sorry, will have to find a new place to stay. It is really to bad, we enjoyed the location, the hotel and the view.... More 

Was this review helpful? Yes 8
OceanoPalace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Dear MazfanPuyallup, Thanks for taking the time to leave your comments about Luna Palace. We certainly take very seriously any positive or negative comments left for us. As for the pool service, I am sorry to hear you had a negative experience but I am also pleased to report that it has improved and we have received positive comments/impressions about... More 

Vancouver, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 30, 2014

We were at the Luna Palace for 3 weeks last week of Feb and first 2 weeks of March,2014 . This was not our first time at this hotel but it was the best one so far. Why you might ask? Well they have hired an activity person her name is Zulema she was outstanding!! There was never any pressure... More 

Was this review helpful? Yes 2
OceanoPalace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Dear Tracy from Vancouver, Thank you for taking the time to write your possitive review of Luna Palace. Seems like your 3 week vacation was a relaxing yet fun time for you. We are pleased to hear that the personnel made you feel comfortable. We are happy to report that pool service has deffinitely improved. We are working every day... More 

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Additional Information about Luna Palace Hotel / Suites

Address: Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Luna Palace Hotel / Suites 3*
Number of rooms: 71
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Also Known As:
Luna Palace Resort All Inclusive
Luna Palace Mazatlan
Hotel Style:
#2 Top resorts Hotel in Mazatlan
#2 Business Hotel in Mazatlan
#9 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan

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