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Luna Palace Hotel / Suites

#10 of 76 Hotels in Mazatlan
Certificate of Excellence
Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
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Luna Palace Hotel \/ Suites
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393 Reviews from our TripAdvisor Community

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Traveler rating
    204
    83
    42
    22
    42
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156
105
10
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • Portuguese first
  • Spanish first
  • Any
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    (393)
  • Mar-May only
    (132)
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    (85)
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    (64)
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Chihuahua, Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

mi wife and I love this small hotel luna palace rigth on the beach with exelent location close to anywhere staff its great my room 3005 jr suite with kitchenett balcony can see beautifull sunset, rooms was clean, and love mexican restaurant food was greai recomend this hotel

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chicago
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

i liked the proximity to the beach, and the nice layout of the pool. the music outside can be a tad loud - all staff were very nice and accommodating! when you check in, they will use your card for a 'pre-purchase' charges. (for room/pool service) you are credited when you leave. keep track of your charges, as you do... More 

Was this review helpful? Yes 1
Minnesota
1 review
4 of 5 stars Reviewed July 25, 2015

fue maravillosa mi estadia en este hotel selos recomiendo. It's a marvelous hotel I recommend you this hotel . They treat you good they have comfortable rooms also . They have very good Mexican food. I recommend you this hotel.

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1 review
4 of 5 stars Reviewed July 14, 2015

First time @ Mazatlan spent 3 nights at luna palace very great rate through hotels.com $90us dlls x night Great place!!! The pool is great The only thing i didnt like it they took a while for room service have to call twice when ordered extra towels But still a great place Excellent food! I recommend this place Nice ocean... More 

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Mexicali, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2015 via mobile

Excellent breakfast buffete every day right infront of the beach. Nice and friendly staff too. Their pool is not the biggest but it's still nice and fun. This is a good place for a relaxing weekend. I think this was an 8/10 experience to us.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2015 via mobile

Have a real bad time..took a shower water went all over suite...when to pool..no chairs locals paid 120 pesos they take all chairs.i paid 1300 and no chairs....when to slide on pool ruin my new shorts..they used motor oil in slides...terrible smell of used motor oil...i sat at the rock around pool..i was advised by security not to..and i have... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed May 18, 2015

Rude staff, inconsiderate. Before you book at this hotel, think twice. We are traveling for a little vacation, due to unforeseen medical issue we need to JUST CHANGE OUR RESERVATION, WE ARE REQUESTING TO JUST MOVE IT UP 1 DAY later. when they answer the phone, they will hung up immediately. We will not recommend this hotel to anyone. rude... More 

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Vancouver Island, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 9, 2015

Great, friendly service, nice beaches, closely located to shops. and restaurants...bus ride or taxi ride away from El Centro...we love to barter with the locals when shopping.. ..The only complaint is we had to leave so soon.

Was this review helpful? Yes 2
Oregon Coast, Oregon
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 8, 2015

Wow! We had toured the Luna Palace a couple of years ago while staying at the resort next door, and it looked "interesting" at that time. There are several room options, although the hotel is only 71 rooms. All are "can't miss" rooms, with kitchenettes, balconies overlooking the pool or beach, very comfortable beds, in-room safes, internet included, and decent... More 

Was this review helpful? Yes 5
San Luis Potosi, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

Our week's stay exceeded our expectations for comfort, top notch service and overall pleasure. Good location with fine restaurants within a short walk. Fish Market across the street is especially good. Buses for 10 pesos or less pass frequently in front of hotel. Our friend from the States enjoyed the great view from her 7th floor balcony and we liked... More 

Was this review helpful? Yes 1
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