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Luna Palace Hotel / Suites

3.0 of 5
Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
Hotel amenities
Luna Palace Hotel / Suites
Best prices for: 1 room 1 guest
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Ranked #10 of 76 Hotels in Mazatlan
A recent review
5 of 5 stars reviewed 1 week ago
dwstraveler72 San Luis Potosi, Mexico
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366 reviews from our community

Traveler rating
    189
    75
    42
    20
    40
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142
98
9
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Luis Potosi, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Our week's stay exceeded our expectations for comfort, top notch service and overall pleasure. Good location with fine restaurants within a short walk. Fish Market across the street is especially good. Buses for 10 pesos or less pass frequently in front of hotel. Our friend from the States enjoyed the great view from her 7th floor balcony and we liked... More 

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Cleveland, Minnesota
1 review
4 of 5 stars Reviewed 3 weeks ago

We spent a week just unwinding, laying on beach, local shopping and eating in nearby great restaurants. Many shops and restaurants are within walking distance. The suite was comfortable and clean. Beds were very comfortable, but only regular size. Would have liked a queen size. The beach was clean. We watched every morning as maintenance raked the beach. Only complaint... More 

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Costa Mesa, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Checking in we were asked to email our confirmation to them which was a bit of a hassle.The room was nice and large enough for us. The kitchenette was locked up upon check in. You have to leave a deposit at front desk to have it opened. someone will come up and count dishes, before check out you have to... More 

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San Luis Potosi, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

Spent 9 days at the Luna Palace Hotel. Great location right on the beach with a lovely pool. Food is very good, especially the breakfast buffet. Room very clean and comfortable. Cannot say enough good things about the staff, especially Mariela. I fell and cut my knee while sightseeing in Old Mazatlan. Upon our return, Mariela saw me covered with... More 

Was this review helpful? Yes 2
Winnipeg, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 10, 2015

We have stayed at this resonably priced hotel many times over the years and will continue to do so. This quite 71 suite, 8 storey hotel is right on the beach, far enough off the busy street so there is no traffic noise. The staff, from our manageress Mariela, everyone working the front desk, bell man Jesus, bartender Jorge, maid... More 

Was this review helpful? Yes 3
Falcon, Colorado
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2015

It is a great location - within walking distance to restaurants and shopping. You can catch a ride to anywhere else right outside on the street. The view from the room was beautiful. The beach is right there and the pool was clean and warm. The staff was great also. The rooms are older but clean. The beds were very... More 

Was this review helpful? Yes 2
Peterborough, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 8, 2015

Luna Palace is the best place for anyone to stay. They treat everyone like family, not a customer every single employee there cannot do enough for you. I have been going there for four years now. I would not go anywhere else. It is my favorite place to go and relax. You have the choice to go to other restaurants... More 

Was this review helpful? Yes 1
Yukon Territory
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 6, 2015 via mobile

We bought a time share at the hotel 15 years ago and, believe it or not, do not regret it. We have stayed there half a dozen times since then and love this little gem. We do not enjoy the mega resorts or the all-inclusive packages. We prefer a comfortable base from where we can explore. Luna Palace is that... More 

Was this review helpful? Yes 3
Fort Benton, Montana
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 24, 2015

This hotel was beyond my expectations! All was perfect! Pure beauty with the ocean right off our room deck. The beach being right there was amazing. The hotel staff was great in assisting us in all areas. Loved our housekeeper. Gave us a smile every morning! Fantastic pool and bar area. Very reasonable prices in the bar and hotel restaurant.... More 

Was this review helpful? Yes 3
Minnesota
Contributor
15 reviews 15 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 3, 2015

We stayed at the Luna Palace from Friday January 23 to Friday January 30th. We’re from St. Paul, Minnesota so we’re always looking for someplace “warm in the sun” to break up our long winters. Now in our 50’s we had fallen into the comfort of going to nice, all-inclusive resorts with lots of amenities and no surprises. After visiting... More 

Was this review helpful? Yes 9
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