We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Luna Palace Hotel / Suites

Certificate of Excellence
Av. Camaron Sabalo s/n, Mazatlan 82100, Mexico
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with AMOMA to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Luna Palace Hotel \/ Suites
View Map
Add Photo Write a Review

435 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Mpls, mn
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I (mid 50's) stayed at Luna Palace from 1/23 to 1/30. We stayed the first night in room 3004 with 2 doubles. We had requested a King, so we moved the next day to 4002. The first room overlooked the pool. 2nd room was a little smaller but we loved it. The view of the ocean was... More 

Helpful?
Thank MaddenMpls_mn
Minneapolis, Minnesota
Level Contributor
129 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We hadn't even left the safety of the cruise ship terminal when a very nice pleasant lady came up to us and asked if we had plans. My son wanted to kayak, daughter wanted to swim. Perfect she had a hotel that would let us use their beautiful pool and even better kayaks right on the beach for rental (quoted... More 

Helpful?
Thank JulieBandSteveB
Calgary
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a studio with a kitchenette at Luna Palace, Mazatlan, for the first two weeks in January. Initially we were on the second floor but we moved to the sixth to get a better view and less noise from the pool area. The room was pleasantly set out and had a lovely atmospheric feel. The air conditioner worked... More 

Helpful?
Thank Mila W
OceanoPalace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Thank you for taking the time to leave such a detailed review about your recent stay at Luna Palace. We certainly appreciate you took the time to let us know what you enjoyed about your stay and what services we need improve. Every room at Luna Palace includes a kitchenette, we find that works great for people staying for two... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I have been coming to Mazatlan for over 14 years. We happily discovered Luna Palace 5 years ago. The staff from Elizabeth, our housekeeper to the front desk, Raul and of our Laida and Jesus made us feel immediately welcome. The rooms are great....all with wonderful views. The Eclipse Restaurant is delicious!!!! no matter what you order.... More 

Helpful?
Thank Janet C
OceanoPalace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Thank you for taking the time to leave such a detailed review about your recent stay at Luna Palace. Looks like you had a great time and our staff was the main reason. We will make sure we let Elizabeth, Raul, Laida, Jesus, Hugo, Juan, El Diablo, Pedro, Jorge, Angel, and Petri know about your wonderful feedback. We are a... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

I love the staff, service, location and the rooms. If your looking for a fabulous small hotel with amazing service, this is the spot! Very clean and friendly staff who go the extra mile to make sure your stay is extra special.

Helpful?
2 Thank Ashley B
Oceano_Luna_Palace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Thank you for taking the time to leave such a detailed review about your recent stay at Luna Palace. Looks like you had a great time and our staff was one of the main reasons why Luna is your favourite resort. We take pride in our service and try to make our guests feel at home and among friends. See... More 

Lacombe, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 22, 2015

We were here many times already and we like it very much. The studio is just right for two people. The maidservice is great, we had a very creatieve maid who made swans, flowers, etc. The bar is way to expensive so we never had a drink there. The pool was first heated but later it was colder. But we... More 

Helpful?
1 Thank Tiny37
Oceano_Luna_Palace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Thank you for taking the time to leave a review about your recent stay at Luna Palace. We are always thrilled to hear about guests coming back each year. Looks like you had a great time and our staff was a big part of it. We made a note of the loungechairs and sharing it with the management team. We... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

Annual trip to Mazatlan, 4 couples . We decided to try out the Luna Palace further up the beach from the Golden Zone and our usual hotel. Our group had one bedroom suites or junior suites. All had great kitchens with apartment size fridges, bedroom suites have two bathrooms. Very clean great staff nice pool. Our choice for next year.

Helpful?
2 Thank Karen M
Oceano_Luna_Palace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Thank you for choosing Luna for your annual Mazatlan trip. Looks like you had a good time. We are a very laid back hotel so couples have the opportunity to relax with us and perhaps party at one of the bars, restaurants or clubs in the city. We look forward to welcome you next year! LP More 

Kelowna, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 8, 2015 via mobile

I write this 3 days into our 11 day stay Pros The rooms are clean and the beds are comfortable. Very quite resort. No loud music blasting from the pool area. Cons A complementary drink is not offered when you arrive to enjoy while you check in. Nor is coffee, tea or juice in the morning. If you buy a... More 

Helpful?
3 Thank Shauna A
Portage la Prairie, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 26, 2015 via mobile

If you are looking for a quit place this is it. Place is very low key and relaxing hotel stay at the Luna. We have stayed here several times in the last 10 years and never disappointed. Close to tons on great restaurants and beautiful beaches. All the rooms face the ocean.

Helpful?
1 Thank ryleesportsframing
OceanoPalace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Thanks for your review! We absolutely agree with you, Luna is a very relaxing hotel for those looking for a quiet time. Our location at Golden Zone's Seagulls Beach is perfect for exploring local attractions and businesses. We hope you continue to stay with us in the upcoming years! LP More 

Surrey, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 15, 2015

Nice location with Ocean Views. Majority of people staying at this resort are locals , which is fine with me. However, you will get no service at the pool if you are not local, they just walk on by like you don't excise. Very odd behaviour, I have been to Mexico so many times and every time the staff have... More 

Helpful?
1 Thank 4jacklins
OceanoPalace, Public Relations Manager at Luna Palace Hotel / Suites, responded to this review

Hello, Thanks for taking the time to write your comments about your recent stay. We love having guests from BC, Canada. Please accept our apologies if you were not looked after in a timely manner while at the pool. All of our guests are important and our quality of service should not be different regardless of where our guests come... More 

Questions? Get answers from hotel staff and past guests. Ask a question

192 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (171)
Viewed
Pool/beach area (37)
Viewed
Hotel & grounds (23)
Viewed
View from room (16)
Viewed
Dining (7)
Viewed
Room/suite (21)
Viewed
Family/play areas (1)
Viewed
Bathroom (1)
Viewed
Other (65)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Business center/function rooms (2)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mazatlan hotels
0.2 mi away
Oceano Palace
Oceano Palace
#12 of 77 in Mazatlan
4.0 of 5 stars 756 reviews
1.7 mi away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#6 of 77 in Mazatlan
4.0 of 5 stars 1,277 reviews
3.4 mi away
Pueblo Bonito Emerald Bay
Show Prices
Show Prices
Show Prices
1.0 mi away
The Inn at Mazatlan
The Inn at Mazatlan
#4 of 77 in Mazatlan
4.5 of 5 stars 513 reviews
1.1 mi away
Crowne Plaza Mazatlan
Crowne Plaza Mazatlan
#31 of 77 in Mazatlan
3.5 of 5 stars 264 reviews
0.8 mi away
El Cid El Moro Beach Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay