Just returned from a 10 day stay at the Luna Palace. Our 4th year their. Love the beach and pool area. very clean. did not do the all inclusive this year, so can not comment on hotel food. Front desk were wonderful. Staff around hotel very friendly, no problem. Great location for restaurants nearby. Hotel room was very clean. Beds... more

It's not so bad! People just need to ask questions, and will find out this hotel has more to offer. Rooms are nice; spacious, clean, large kitchen, amazing shower/bath tub- unlimited hot water (hours) and enough room for two people sitting side by side, awesome ocean view on balconies. Pool was so warm! Swim up bar was nice. Pool was... more

Stayed 6 nights at the Luna Palace. We didn't opt for the all inclusive and glad we didn't, the food and food service were all school cafeteria quality. However there are plenty of nearby resturants to choose from. Our room was clean enough. the maid service friendly (I tipped them 5 bucks a day and that may be why) My... more

Overall our stay was alright. The hotel wasn't the greatest but we didn't stay much at the resort. The rooms themselves were great. We somehow got upgrated into a suit on the top floor so the view was amazing. We spent a lot of time just sitting on our balcony. After visiting the hotel site off of the Signature Vacations... more

We just returned from a week at this dump. The "ONLY" positve thing that I can say is that the suites were big with good views. The hotel was understaffed, untrained and over worked. The description of the hotel is misleading to say the least. There is only one place to eat and the "buffet" (for a lack of a... more

We took our staff of 9 employees to the Luna Palace for Christmas. The Hotel and location was beautiful. Good thing we had low expectations because it was better than we anticapated. The Rooms were nice clean, big (we found out theres a extra charge for puking in your bed.)TOO much TEQUILLA!!!! Sore back from the beds. Beautiful view from... more

Good things: rooms were clean!! and very very beautiful....all rooms are facing the ocean and ours had an AMAZING view!!! I went with three 20 year old girls a week after spring break and there wasnt as many young people as we would have liked...:( But if you are planning a family vacation this is the perfect place for you!!... more

My sister and I have been coming to the luna palace for many years. This year we were here for a family vacation ,my daughter and grandaughter and 2 friends stay at the peublo bonito (we own there). My sister and i stay at the luna for 2 weeks and in that 2 weeks , we did not get clean... more

For 6 years we have had a fantastic time at the Luna Palace, this year was not the same and we will never stay there again. The pool has fecies in it and sewage the entire time. Here is our stay in a nut shell. I will say to there credit they are refunding out entire stay for us and... more