When we saw this place, we loved the big rooms and the quiet location. We negotiated what we thought was a fair price and maintenance fees. Then later, we learned the truth. They started charging more, blaming it on expenses out of their control. They were impossible to deal with and never did anything they said they would do. They... More

We checked into this place and checked out 2 hours later. It was very dirty and the security was nil in out suite. Broken slatted windows, mould was rampant throughout and the air conditioners were so full of mould and rust we were aftraid to turn them on. Our travel agent had no idea of the condition of this place... More

Hotel Motto - We spared every expense. Okay, the cleaning staff are great, but they have a tough hurdle to overcome. We were welcomed to the hotel by unfriendly staff who obvioulsy only wanted to work at one of the higher classed resorts. No good check-in system; just a bunch of keys kept in an unlocked cabinet in the office... More

First of all i can not believe WHY is this place a member of RCI there is nothing in the place it is out of ammenities, it is far from everywhere, no restaurant, no gym, no phone to make even a local call, there is nothing and I am going to complain about this. TV signal is awful, please RCI... More

Stay at your own risk! The phone in the 'apartment' we rented only called the front desk. There is no room internet. When the housekeeper takes the dirty towels, you don't get clean towels until those same towels are washed and dried. There was a 6-7 inch lizard in our bathroom that welcomed me one morning just after I woke... More

Just spent 2 weeks at the Marina Del Rey. The great part is that the suites are huge and the beach is wonderful, not too many vendors to bother you! There are also some great people working there like Michael, Rosario and Manual...however that is pretty much where it ends. The room was very dirty when we arrived and we... More

We are "owners" (I say this very lightly) at MDR. We have been for 9 years. We can no longer book our unit due to the fact that several of the units are now owner occupied year round, and the other units are sold as nightly hotel rooms. The staff WILL NOT assist you with anything. Do not give them... More

We had to leave our lights on in the room so the cockroaches wouldn't swarm us. It may be that there was a family living in the room next to ours that couldn't be fumigated when the exterminators came. Also every room has a transformer so it buzzed all night long, which, made it impossible to sleep. The restaurant was... More

We managed to secure two rooms, one bedroom and a suite. More room than we needed. Everyone at the hotel was friendly. Check-in/ check out were a breeze. Hotel has a nice beach, small heated pool, buses stop about every 5-15 minutes. Easy access to restaurants. Not in the golden zone, but north of Marina. There is a lot of... More