We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Emerald Estates

Certificate of Excellence
Ave. Ernesto Coppel Campana S/N | Zona Nuevo, Mazatlan 82110, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Management photos
Emerald Estates
View Map
Add Photo Write a Review

43 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    41
    1
    1
    0
    0
See reviews for
20
8
Solo
0
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (43)
  • Mar-May only
    (10)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (12)
All months
Mazatlan, Mexico
1 review
5 of 5 stars Reviewed June 25, 2015

My family have been renting these villas since they first opened in 2008. They are gorgeous! If I ever build another home again I would use this floor plan!! The spa is wonderful and the fragrance will never leave my memory. The grounds are kept so beautiful with such a variety of trees and flowering plants. The pools are head... More 

Was this review helpful? Yes
PuebloBonitoResorts, General Manager at Emerald Estates, responded to this review

Dear Joy S, Thank you so much for sharing your experience, we are absolutely delighted to hear you've been part of the Pueblo Bonito family for quite some time now. We truly appreciate the feedback as we strive to make each guest feel at home and provide an unforgettable experience. I will share this review with the staff members mentioned... More 

1 review
5 of 5 stars Reviewed June 11, 2015

The villa was amazing! Privacy, luxury, and excellent service! The food was absolutely delicious, and everyone was so kind, helpful, and friendly. The gym is clean, fully equipped, and conveniently located next to the spa. The view from the pool is wonderful too! Amazing experience!

Was this review helpful? Yes
PuebloBonitoResorts, General Manager at Emerald Estates, responded to this review

Dear Justin K, Thank you for sharing the positive and insightful review, we appreciate your feedback. We are overjoyed to be informed of your amazing experience and are looking forward to having the honor of welcoming you again in the near future. Sincerely, David Tussi, General Manager More 

Rio Verde, Mexico
1 review
5 of 5 stars Reviewed June 11, 2015

Very exclusive. The best pools i have seen in any resort. Stayed at the villas With friends and Family, i highly recomend the villas if you want privacy. They have prívate pool and grill to Make carne asada. But my all time favorite is the spa facilities, no Other like it. Excelent service.

Was this review helpful? Yes
PuebloBonitoResorts, General Manager at Emerald Estates, responded to this review

Dear Vanessa N, Thank you for the kind words regarding your stay, we truly value your input. We are very pleased and delighted to hear you had such a wonderful experience and enjoyed the facilities and service, as we strive to provide superb quality everyday. We very much look forward to welcoming you back in the near future. Regards, David... More 

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed May 14, 2015

The villas are amazing, as a owner we highly recommend them. Lorena & Daniel are amazing, the best!,, we have come here for the past ten years - food is amazing and the service is amazing. This resort is definitely the best

Was this review helpful? Yes
PuebloBonitoResorts, General Manager at Emerald Estates, responded to this review

Dear Max M, We truly appreciate your positive feedback and are so happy to hear you've enjoyed your stay. We will be sure to give recognition to Lorena and Daniel. We look forward to welcoming you again in the near future! Regards, David Tussi, General Manager More 

Los Angeles
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 14, 2015

This is our third time staying at Emerald Estates and it was an excellent two weeks. What outstanding service from everyone. Gabby the concierge and Edwardo the Bistro waiter were exceptional. Also, Beatrice the housekeeper. The gym, spa, and pool side service is one of a kind. The only thing that can be improved is the temperature of the food.... More 

Was this review helpful? Yes
PuebloBonitoResorts, General Manager at Emerald Estates, responded to this review

Dear Reviewer, We are so glad you enjoyed your time with us. We really appreciate the input and will take it into consideration. We additionally will give recognition to the mentioned employees and look forward to welcoming you back soon! Sincerely, David Tussi, General Manager More 

Hubbard, Oregon
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 26, 2014

We have been owners of a Villa since 2007 and enjoy all the service, beauty and amenities mentioned in other reviews. Gabby is outstanding. So are all the housekeepers, pool staff, door men, entertainment/athletic/dance/spanish class instructors. And how wonderful the spa staff is! Absolutely 1st class. The grounds are fabulous - flowers, trees, vines, fountains. Vistas and sunsets are dreamy.... More 

Was this review helpful? Yes 2
Central Saanich, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 22, 2014

We are looking forward to yet another visit to Emerald Bay. The villa, with private pool and hot tub is perfect for us. I love slipping into the pool in the morning while my husband makes the coffee! The main resort is beautiful and the gym is the best we have encountered. The beach is great for walking. Concierge Gabby... More 

Was this review helpful? Yes
Mazatlan, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

The villa is such a wonderful experience for our family that joins us for part of our time here. The service is a 6 out of 5 and Gabby works so hard for us to accommodate the locations of our Villa. So much room and ready to go, we love to do our own cooking for the most part but... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed December 10, 2014

We have been coming to Mazatlan for 25 years. Although we do take cruises and have stayed in other places in Mexico, we consider our villa at Emerald Bay so special we are spending our 50th wedding anniversary here. The staff are like family and it is a delight to see them still working at this resort year after year.... More 

Was this review helpful? Yes
The Villages, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

We love sharing our Villa with friends. It is a perfect place to get away and relax. Gabby is fantastic and makes sure we have everything we need for a perfect vacation. The villas are gorgeous and fully equipped. We enjoy the privacy but also like to join in with resort activities. The Spa and fitness center are 5 star.... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Hotel & grounds (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (2)
Viewed
Bathroom (3)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Mazatlan hotels
0.5 mi away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#7 of 76 in Mazatlan
4.0 of 5 stars 1,110 reviews
5.3 mi away
Pueblo Bonito Emerald Bay
2.1 mi away
Pueblo Bonito Mazatlan
Pueblo Bonito Mazatlan
#2 of 76 in Mazatlan
4.5 of 5 stars 1,123 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Crowne Plaza Mazatlan
Crowne Plaza Mazatlan
#29 of 76 in Mazatlan
3.5 of 5 stars 230 reviews
1.2 mi away
El Cid El Moro Beach Hotel
0.3 mi away
Ramada Resort Mazatlan
Ramada Resort Mazatlan
#15 of 76 in Mazatlan
4.0 of 5 stars 180 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay