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Torres Mazatlan Resort

Certificate of Excellence
Av. Sabalto Cerritos Esq. Lopez Portillo, Mazatlan 82110, Mexico
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Torres Mazatlan Resort
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240 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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  • Spanish first
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English first
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    (240)
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    (72)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Perfect place for a hobeymoon. Wal-Mart isn't a far, we got all the groceries we needed there. The hotel has a store with alot of things as well. If you chew tobacco there isn't any in Mexico so bring what you'll need.

Was this review helpful? Yes 1
Guadalajara, Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our first visit to Torres Mazatlan. We arrived late afternoon and only stayed one night because all other days were booked. It's a little far from the malecon, but the hotel has everything. The rooms are spacious,very clean and well stocked. We had a beautiful view of the pool and beach. The best part was the pool and... More 

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Tacoma, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Was greeted with "Welcome Home"! Our room was right on the beach so we had a beautiful view along with a beautiful warm breeze. We are going back again next April with my sister and brother-in-law to show them how beautiful Mazatlan is and how safe we felt no matter where we went.

Was this review helpful? Yes 1
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2015

very comfortable except that the AC was either very on or off when you got too cold. The grounds have everything except ocean swimming so you could stay there and never leave and be entertained fully, not my recommendation as there is a lot around that is also very interesting.

Was this review helpful? Yes 1
Point Marion, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 21, 2015

This was our second visit and we plan on returning next year. The rooms are spacious,very clean and well stocked. They have happy hour 12-2 and 4-6, a different theme in the restaurant each weeknight in addition to the regular menu, and delightful waiters and bartenders (order a flaming dessert or Mexican coffee -its food with a show). The city... More 

Was this review helpful? Yes 4
Tumwater, WA
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 15, 2015

Just a bit down the road from the main drag, this resort is a set of towers surrounding the pool and lining the beach. There is a slide for the kids and they will put up volleyball nets too. Option to have a beachfront massage, paint ceramics that they'll fire and have ready for you when done. Staff treats you... More 

Was this review helpful? Yes 2
Wichita, Kansas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 15, 2015 via mobile

This turned out to be one of the best stays I have ever had. The staff could not have been more friendly and made us feel like we were at home. Their greeting was "Welcome Home" when we arrived. The weather was next to perfect even with a hurricane off the coast that made high surf and basicly closed the... More 

Was this review helpful? Yes 4
Chicago, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 30, 2015

Torres Mazatlán Resort is a family orientated resort. It is a beachfront property. The accommodations were spacious. We had a two bedroom for four women. We were not stepping on one another either We had two bathrooms and a kitchen to boot. The complex had elevators to accommodate the elderly and disabled. There was a problem with some unidentifiable bugs... More 

Was this review helpful? Yes 3
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 17, 2015

We just got back from a week of staying here and I so wish we could have stayed longer. The staff here are so great and friendly. They really care about the guests. Even the guests are all extremely nice and friendly with everyone. Loved all the activities and crafts although I do wish they had a few more kid... More 

Was this review helpful? Yes 1
JABoughton, Director Inventory Management at Torres Mazatlan Resort, responded to this review

We are so pleased you had a great time at the resort and enjoyed the food, the activities and the pool. I do apologize for the maintenance issues you had. I have forwarded your comments to the Resort staff to make sure that everything has been addressed. Thank you again for taking the time to write a review and we... More 

Fredericton NB
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 13, 2015

We, and two other couples, just returned from Mexico. This was our first trip to Torres Mazatlan and I can't say enough good things about it. We were in a penthouse in Building D and it was amazing. The view of the beach and pool from the balcony was beautiful. The penthouse has marble floors throughout and leather couches and... More 

Was this review helpful? Yes 2
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