Hotel was laid back and perfect. Not a lot of activities for the kids but they enjoyed the pool and ocean. Inexpensive and clean. Staff was courteous and accomodating. We met Tonny was very helpful for planning our day trips. We rented a 2 room suite with small kitchen. We also tasted the breakfast buffet and it was great! Room... More

Upon arrival I immediately planned to change hotels as this is an older somewhat dumpy looking 2nd or3rd class place. Cheaply furnished with pink dressers,etc. Our suite had twin beds in living room and no couch. My family was ok with it and agreed to stay a couple days and try it and we came to like it for what... More

We stayed for 6 days in Oceano Palace, It was directly on the beach, The front desk there was amazing. Always there to help, friendly and willing to chat about anything. Very helpful with directions and things to do. the room was fine, clean and had wifi. The beach was really nice, walking on the beach they had banana boating,... More

Our second stay here was more than expected. We had a suite it was basic, but great. The beds were super firm, a kitchenette, with a beautiful balcony. Excellent service and very good fare. has a nice beach. A very restful sleep to the sound of the waves.

Rooms were plain and simple but provided a comfortable place to sleep with excellent ocean view. The location is fantastic. The buffet breakfast is varied and delicious with lots of authentic Mexican dishes. the staff is friendly.

Not likely to come back. The staff was great but the bed not so much. And we had to suffer night after night of someone pulling up outside between 1 and 3 AM and blasting the stereo. Towels? It was carnival and I am sure that was part of the reason for the shortage. The pool and hot tub were... More

Good points: Everything was clean, locations at the beach are very nice. Regular points: Partial view to the beach, elevator nor nice neither bad. Beds and bath are ok. Bad points: Only 2 full-size towels were provided, i had issues with the reservation and the personal was rude when i come, they just told me that my reservation was canceled... More

Clean beds/sheets, clean bathroom. Lacking in the linens- only 2 full sizes towels are provided, no hand towels, washcloths, or bath mats. This was frustrating to me. Extra toilet paper was not provided, and roll was almost empty upon arrival. Nice balcony, quieter part of town (compared to further north) restaurants nearby, but not much shopping close to the hotel.... More

Friendly staff and door man nice touch bring a dessert to our door. Our room was clean. We went from sunwing mountain view asked if we could have ocean view was no problem didn't have to pay extra glad we had ocean view only disadvantage is cant see the full sun set because of the island but still has great... More