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Oceano Palace

3.5 of 5 Avenida Camaron Sabalo S/n, Mazatlan 82110, Mexico
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555 reviews from our community

Traveler rating
    247
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    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

We have been to Mazatlan several times and always stay a minimum of three weeks. We thought we would try somewhere new this year and decided on the Oceano Palace. Well, like my title says, we checked in yesterday and already know we're not coming back. We didn't purchase the AI plan because we like eating at the local restaurants.... More 

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Cascade, Idaho
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This beachside hotel and timeshare is right on the beach. We own a one week timeshare, and usually stay one or two weeks every December. This year we stayed the last two weeks of the month. Christmas time is always filled with parties in the restaurant starting at 8 AM. We always enjoy our stay. The location is great, with... More 

Was this review helpful? Yes 2
OceanoPalace, Public Relations Manager at Oceano Palace, responded to this review

Cascade_Idaho, Thanks for taking the time to write your review of our hotel. We are pleased to hear you had a good time in Mazatlan while staying with us for 2 weeks. You are right about Christmas, it is a super busy season for us and any other hotel in town. WiFi is certainly something everybody wants to use to... More 

San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at oceano palace whit my wifefor vacation I booked the new rooms 6th floor room was clean the view for our room was great we stay in room 601 spectacular sunset from my balcon, the price its great for the value., oceano palace staff its very friendly restaurant was great love mexican buffet on fridays nigths

Was this review helpful? Yes 1
North Vancouver, Canada
Top Contributor
50 reviews 50 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall an improvement since my visit last year. There is a sushi bar in the bar. Daily activities for those that are looking to have some fun. Food in the buffet is good if you get there early. Service in the bar is great if you have the right staff. Room is clean. Air conditioning works great. Wifi works good.... More 

Was this review helpful? Yes 2
Elmwood, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife has been to Mazatlan 12 times and I have been there 8 times but this was our first time staying at Ocean Palace. We usually stay at El Cid Castilla or The Inn at Mazatlan which we view as nice resorts. The Ocean Palace wasn't nearly as plesant. The check-in process took about 40 minutes which could have... More 

Was this review helpful? Yes 2
Chilliwack, BC
Contributor
13 reviews 13 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My friend and I decided to go to Mazatlan in December 2014. Neither one of us had been there before, so we decided to give it a try. Both of us were able to vacation over two weeks, and it was up to me to find suitable accommodations. Firstly, Mazatlan is beautiful. It is situated right on the ocean. Several... More 

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1 review
1 of 5 stars Reviewed 5 weeks ago

Me and my husband stayed here for one night.. what a mistake stay away they have bed bugs or some other kind of type of infestation!!!!! Im still itching from all the bites i got and its been 3 days oh and not to mention the cocharoches

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Atlanta, Georgia
Top Contributor
109 reviews 109 reviews
53 hotel reviews
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Hotel mainly frequented by Mexican folks towards the Marina end of the beach. Has restaurant and bar onsite. However, the staff at check in were simply a miserable lot. A couple of them leaning over doing nothing while we waited to be served. Presumably they recognized us a 'gringos' and that they did not speak English. The room is very... More 

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OceanoPalace, Public Relations Manager at Oceano Palace, responded to this review

Dear BlueHeeler, Thank you for taking the time to share your comments. We truly regret to hear your experience was not up to your expectations. At our hotels guests from anywhere in the world are welcomed and appreciated. We absolutely do not make any distinction between national or international visitors. As a matter of fact, we are quite popular with... More 

Minnesota
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2014

This was our 3rd stay here in the past year or so and we have enjoyed the staff who is friendly, on the spot when needed and very accommodating. I didn't mind the construction the past 2 times as we spend only evenings in the hotel. This last trip with updated rooms was fantastic. Best breakfast buffet and pizza I... More 

Was this review helpful? Yes 3
OceanoPalace, Public Relations Manager at Oceano Palace, responded to this review

Dear Adrian, thank you for coming back to Oceano Palace! Now that renovations are done we are absolutely pleased with our guests' positive reviews. You are not the only one talking about our pizza, the big favorite: seafood We hope to see you back soon amigo. In the meantime please keep in touch through our facebook page: MazatlanPalaces More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 2, 2014 via mobile

The kitchenettes that I've seen on the ocean side have been on the south side of the hotel in the shadow of an old abandoned hotel. Room was old, safe did not work, fridge is rusted out and needs to be painted (they actually wanted to paint it while I was in the room), A.C. very noisy and spits cold... More 

Was this review helpful? Yes 1
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Additional Information about Oceano Palace

Address: Avenida Camaron Sabalo S/n, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Oceano Palace 3.5*
Number of rooms: 260
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Also Known As:
Oceano Palace Hotel Mazatlan
Oceano Palace Mazatlan
Hotel Style:
#13 On the Beach Hotel in Mazatlan

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