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El Cid Marina Beach Hotel

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Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
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El Cid Marina Beach Hotel
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El Cid Marina Beach Hotel
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1,088 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1088)
  • Mar-May only
    (323)
  • Jun-Aug only
    (248)
  • Sep-Nov only
    (176)
  • Dec-Feb only
    (341)
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There are newer reviews for El Cid Marina Beach Hotel
See the most recent reviews
Seattle
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 8, 2009

I just got back from here, my best friend got married there on 09/05/09. This place was awesome. We did the all inclusive elite - imagine eating lobster every day and drinking as many margaritas as you can! The staff there was amazing, especially Raul who works as a server at the larger pool. He was so kind and always... More 

Was this review helpful? Yes 3
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear CassL Thank you kindly for taking the time to share such complimentary remarks! I am delighted that you had such an enjoyable experience during your stay with us in Mazatlan. We have been very flattered by your comments and glad to read that our Hotel services met your expectations. The staff and I truly appreciate them! It is great... More 

New Jersey
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 23, 2009

We stayed eight days here, and it was our most enjoyable family vacation, ever. The resort is great. The room was spectacular. We overlooked the Pacific ocean and the Marina. The room was meticulously cleaned every day. The pool was great, but the staff there was ever better. They greeted us by name everyday, tollerated and corrected our attempts at... More 

Was this review helpful? Yes 2
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear NewJerseyTom Thank you so much for your recent visit to El Cid Marina, and taking the time to share this great feedback. I'm happy that you found our hotel to be relaxing with a helpful staff. Please know that the pool staff you mentioned in your five-star review will be lauded for their efforts. Developing our guest services team... More 

Kansas City, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2009

When we got off the plane, there was transportation waiting that was provided by the resort. All of the staff like Guest relations, the bell hops, tour sales, maid service, sales, food and beverage servers at the pool and the bars were excellent, friendly and very very helpful. Most of the staff spoke English fairly well. We stayed in a... More 

Was this review helpful? Yes 1
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear Jazz_KC Thank you for sharing your delightful experience. I absolutely enjoyed reading your wonderful feedback. I am proud to read your comments, as they show me you had a wonderful time with us. I find your description of our hotel very pleasurable to read and I enjoyed reading your advice for future guests of El Cid Marina. To make... More 

Kingwood, TX
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 6, 2009

I was given the opportunity to utilize a friend's timeshare with Wyndham Vacation Club and after researching my choices on Tripadvisor.com we chose El Cid Marina. The reviews were nearly perfect and I didn't want any surprises. It was a great week. We arrived and were wisked away by the complimentary transportation at the Mazatlan airport. Our check-in was a... More 

Was this review helpful? Yes 1
Houston,TX
1 review
4 of 5 stars Reviewed August 4, 2009

We stayed in a one bedroom suite.The room was fairly updated and clean. Older Tv's and not alot of channel choices. No bathtub (shower only) No in room coffee maker either.The only issue we had with the room is that any dishes left in the sink of the kitchenette never got washed by the cleaning staff. They also did not... More 

Was this review helpful? Yes
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear tigesc Thank you for taking the time to write a review on TripAdvisor. It is through guest feedback that we assess the standard of our service, and therefore amend it, so as to meet and exceed guest expectations. I will share the wonderful feedback you had for Miguel, Jose and Bruno. They are a true asset to the hotel... More 

Yacolt washington
1 review
5 of 5 stars Reviewed August 3, 2009

I have nothing but wonderful things to say about our stay. I depended on this site quite a bit since this was our 1st time to MZt, I was not disapointed or surprised of the glowing reviews of this hotel. We were greated like family and friends the entire time there. Granted there are timeshare requests but it is out... More 

Was this review helpful? Yes
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear lowrytoobusy2 Thank you for taking time to provide us with such wonderful feedback. We are very pleased to hear your stay with us was enjoyable and that you loved our pools. At El Cid we strive to deliver personal and instinctive service and we are more than happy to hear you experienced that while at our hotel. We truly... More 

St. Louis, MO
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 24, 2009

Our family of 8 was greeted like long lost friends. Check in was expedited by Rogelio, who took care of all the details. We were well taken care of by the great bellboys Avi and Jose who both looked after us all week. But it was our housekeeper Olivia who really made our vacation. She is a real sweetheart! Our... More 

Was this review helpful? Yes
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear chrisscookie Thanks for such a thorough review! All your info will really be handy for future guests. We are so glad that our accommodations, reception room and staff met your expectations, and that your stay was problem free! I am so glad the team made you feel so good with us, they are the key of our hotel and... More 

Northern California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 17, 2009

I exchanged a week at my timeshare in Puerto Vallarta to try El Cid Marina in Mazatlan - and I was not disappointed. In fact I liked it so much I have booked a 3 bedroom presidential suite for Jan 2010 with other members of my family. While there we checked out the other El Cid resorts and are glad... More 

Was this review helpful? Yes
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear dbregman Thank you for taking the time to upload your comments onto this website. We do value your feedback and check this site regularly and respond. We try every day to keep our guests happy and our property in excellent condition. We will ensure that we pass your comments onto all the staff and continue to make improvements to... More 

dayton ohio
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 17, 2009

My husband and I and my two teens, 13 and 15 year olds, just got back and had a great time. This was our first visit to mzt, and we loved it. We enjoyed our stay at the El Cid Marina. Check in was hectic with many new vacationers, but all went smoothly. Had only one timeshare pusher, but said... More 

Was this review helpful? Yes
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear otisdawg Thank you for the review! We are so glad that you enjoyed your stay (and that the teens had a good time!). We truly appreciate the time you took to let us know about your stay and enjoyed your kind words! I am pleased that you found the hotel clean, comfortable and the staff accommodating. Thank you for... More 

British Columbia, Canada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2009

This hotel is one of 3 that operate under the El Cid umbrella. It is right on the ocean and has it's own marina. We did not use the all-inclusive option, and found the kitchen unit to be just right for vacation cooking. It had sufficient dishes, cookware and silverware, as well as a small cooktop (no oven), refrigerator and... More 

Was this review helpful? Yes 1
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear MotherTrucker041 Greetings from Mazatlan and thank you for your kind comments. Its refreshing to read your words and to know you had an uplifting experience at the hotel. I am thrilled to hear that you enjoyed your stay at our amenities and I'm very pleased that you enjoyed the position of our hotel, right on the harbor’s edge. Our... More 

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