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El Cid Marina Beach Hotel

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Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
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El Cid Marina Beach Hotel
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El Cid Marina Beach Hotel
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1,052 Reviews from our TripAdvisor Community

Traveler rating
    712
    231
    65
    31
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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There are newer reviews for El Cid Marina Beach Hotel
See the most recent reviews
St. Louis, MO
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 24, 2009

Our family of 8 was greeted like long lost friends. Check in was expedited by Rogelio, who took care of all the details. We were well taken care of by the great bellboys Avi and Jose who both looked after us all week. But it was our housekeeper Olivia who really made our vacation. She is a real sweetheart! Our... More 

Was this review helpful? Yes
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear chrisscookie Thanks for such a thorough review! All your info will really be handy for future guests. We are so glad that our accommodations, reception room and staff met your expectations, and that your stay was problem free! I am so glad the team made you feel so good with us, they are the key of our hotel and... More 

Northern California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 17, 2009

I exchanged a week at my timeshare in Puerto Vallarta to try El Cid Marina in Mazatlan - and I was not disappointed. In fact I liked it so much I have booked a 3 bedroom presidential suite for Jan 2010 with other members of my family. While there we checked out the other El Cid resorts and are glad... More 

Was this review helpful? Yes
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear dbregman Thank you for taking the time to upload your comments onto this website. We do value your feedback and check this site regularly and respond. We try every day to keep our guests happy and our property in excellent condition. We will ensure that we pass your comments onto all the staff and continue to make improvements to... More 

dayton ohio
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 17, 2009

My husband and I and my two teens, 13 and 15 year olds, just got back and had a great time. This was our first visit to mzt, and we loved it. We enjoyed our stay at the El Cid Marina. Check in was hectic with many new vacationers, but all went smoothly. Had only one timeshare pusher, but said... More 

Was this review helpful? Yes
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear otisdawg Thank you for the review! We are so glad that you enjoyed your stay (and that the teens had a good time!). We truly appreciate the time you took to let us know about your stay and enjoyed your kind words! I am pleased that you found the hotel clean, comfortable and the staff accommodating. Thank you for... More 

British Columbia, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2009

This hotel is one of 3 that operate under the El Cid umbrella. It is right on the ocean and has it's own marina. We did not use the all-inclusive option, and found the kitchen unit to be just right for vacation cooking. It had sufficient dishes, cookware and silverware, as well as a small cooktop (no oven), refrigerator and... More 

Was this review helpful? Yes 1
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear MotherTrucker041 Greetings from Mazatlan and thank you for your kind comments. Its refreshing to read your words and to know you had an uplifting experience at the hotel. I am thrilled to hear that you enjoyed your stay at our amenities and I'm very pleased that you enjoyed the position of our hotel, right on the harbor’s edge. Our... More 

oregon
1 review
5 of 5 stars Reviewed July 5, 2009

We traveled with our 8 year old daughter and found this to be a wonderful place for her . Once you got past the request for time shares ect, We got to the wonderful and quiet room and headed straight for the pool. The staff was friendly and the beach at the Marina was the best!

Was this review helpful? Yes
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear Gerdaoregon Your review just made my day! I very much appreciate genuine feedback such as yours. There is no greater compliment than to hear that we provided you with an enjoyable stay! Your comments made us realize that our team members are delivering an excellent service and we will continue creating legendary experience to all guests. I hope that... More 

Charlestown, PA
1 review
3 of 5 stars Reviewed June 21, 2009

El Marina has beautiful views. Concierge was useless; her goal was to keep you in the El Cid mega world and not explore the local flavor. If you need to know anything about the area the Bellman are the key to your vacation experience. Disappointed in the paperwork I receive which stated a lot of ammenities "on-site" which were located... More 

Was this review helpful? Yes
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear livetotellu First of all, I would like to thank you for staying with us during your recent visit to El Cid Marina Beach Hotel and for taking your time to share your comments regarding your stay. We welcome any feedback that will allow us to evaluate and improve our performance. I'm sorry to hear your disappointment. The mission of... More 

Napa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2009

We so enjoyed our two weeks at the El Cit Marina Beach Hotel, the entire staff was so attentive to me and my 91 year old father. We had transport by golf cart to the main lobby, a very warm and lovely pool just steps from our room, and the lovliest maids and waiters, not to mention the charming Rogelio... More 

Was this review helpful? Yes 1
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear raylenet We are delighted to read of your experience at El Cid Marina Beach Hotel! Thank you so much for the positive review and for saying such lovely things about our associates. We will most definitely pass your kind words along to Rogelio and the Chef. We take pride in personalizing our service to fit your needs. With so... More 

Salt Lake City
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2009

We recently had an extrememly satisfying visit to El Cid Marina in late April. Everyone from Israel, the first bellman we met, to Lupita, our very concientious, go-the-extra-mile housekeeper, contributed to the serenity of the entire trip. All of the staff are so personable and genuinely helpful, the committment to excellence is evident. (I believe the U.S. economy could recover... More 

Was this review helpful? Yes 1
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear slsongbird Thank you for your kind notes. We really feel happy that you enjoyed your stay so much… your photo look great, though it’s not difficult with such an amazing view! Those associates whom you have particularly mentioned will be congratulated and thanked on your behalf! Thank you for taking the time to mention them, we take great pride... More 

Omaha, Nebraska
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 6, 2009

My husband and I just spent a week at the El Cid Marina and had our best Mexican vacation yet. We have stayed at the Marina before and always get excellent, friendly service. The staff always remembers us. Our favorite bellboy, Edgar, took us to our room and when he opened the door he said " Welcome home". That's what... More 

Was this review helpful? Yes 1
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear SusanOmaha Simply delighted to hear the excellent comments and to see your stay was a great success. Thank you for informing Tripadvisor users with some details about your experiences at our hotel which are mostly important for travelers. As you have seen we take great pride in what we do at El Cid Resorts, so appreciate greatly such comments.... More 

USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 28, 2009

We love the accomodations. Our room looks out over the ocean and is very spacious and clean. The staff at the registration counter can't do enough for you. We would like to thank Armando Rios for making sure we got the room we desired for the whole two weeks of our trip. We want to thank Rogelio Rueda, Nadia and... More 

Was this review helpful? Yes 1
CSElCid, General Manager at El Cid Marina Beach Hotel, responded to this review

Dear swedengrove We appreciate the feedback regarding your recent stays at El Cid Marina Beach Hotel. Guest Service is our number one goal, as we want to ensure our guests’ experiences are memorable. From the moment of arrival to the time of departure, we want to ensure that everything in between is a “Perfect 10”… our commitment is to guarantee... More 

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