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All 76 Mazatlan hotels

Hotel Playa Mazatlan

3.0 of 5 Hotel   |   Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
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81%
Ranked #6 of 76 hotels in Mazatlan
A recent review
5 of 5 stars reviewed 5 days ago
Kelly V Ciudad Mazatlán, Sinaloa, Mexico
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767 people have reviewed this hotel

Traveler rating
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292
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
Ciudad Mazatlán, Sinaloa, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We live in Mazatlan and were looking for a private place to hold a retreat for our staff team of 12! We rented rooms for 2 nights. The regular rooms were affordable, clean, and simple. They served the purpose we needed them for. Though we weren't in them much. We also rented the penthouse room, which is INCREDIBLE. It has... More

Was this review helpful? Yes
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We are thrilled to hear taht your experience was a positive one, and that the hotel ammenities inspired you to think of your family, our goal is to always create unforgettable memories and entise families to play together. Please feel free to contact me infuture as i would love to help you in the selections of your... More

Tacoma, Washington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Being a guest of the Playa for 30 years has been such a wonderful pleasure to look forward to every November. I have brought many of my friends with me to be able to experience the charm and beauty not only of the Playa, but Mazatlan it self. I always encourage new visitors to hire a driver and take a... More

Was this review helpful? Yes 1
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We feel thrilled to have the honor of being of service to you, yet one more year. It sounds like Mazatlan has been able to create a spot in your heart, and the Playa next to it. Please feel free to contact me direct if I can be of service in planning your next stay. Best wishes... More

Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is very clean I dont have anything to say about that... but there is no safe box in the room, that sucks!!! There is no refrigerator so you have to drink hot water... it is supposed to be "all inclusive" but if you want a canned soda or beer you have to pay extra, if you want to... More

Was this review helpful? Yes 8
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, I would like to clarify some of your concerns about your experience at the hotel so far, as it is our wish to make sure that you not only enjoy your stay, but as well feel that you are obtaining more than expected when visiting us. I am not quite sure what the expectation of "all inclusive"... More

Tucson, Arizona
Contributor
13 reviews 13 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had never wanted to go to Mazatlan for some unknown reason. I had been to all the Mexican beach resorts and was going to go with a friend to Acapulco from Mexico City. At the last minute there was a tropical storm headed directly to Acapulco so at the last minute (day before) we changed to Mazatlan. Wow, am... More

Was this review helpful? Yes 3
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, W feel honored by your comments, and excited to have had the opportunity to host your first visit to the port of Mazatlan. We agree with you I can go on and on, about the things that I love to do here. I am pleased to hear that you not only enjoyed our facilities but also went... More

Laredo
1 review
5 of 5 stars Reviewed July 15, 2014 via mobile

Un hotel muy divertido! Great service and a nice location! The overall staff very attentive especially the activities staff. The beach view is excellent. The sports bar was my favorite with almost 15 tv screens. We will be back soon!

Was this review helpful? Yes
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We feel honored by your comments and promise to return to visit us again soon, and we feel excite to hear teh we caused a positive impression during your vacation. Please feel free to contact me personally if I can be of service in planning your next trip. Best wishes and safe travels, LT VIENT More

Oroville, California
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 8, 2014

I have stayed at the Playa many times. It is right on the best beach in Mazatlan. The restaurant is right on the beach for breakfasts, lunches and dinners. Good music. You can have your room with garden views or beach views. The rocking chairs in the lobby are the best way to meet people and rela.

Was this review helpful? Yes 3
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, Ww appreciate you taking the time to post such wonderful comments about our facilities and ammenities, we feel honored to read about your experience, and look forward to being of service once again. Please feel free to contact me in the future if I can be of personal service. Best wishes and safe travels, LT VIENT More

San Rafael
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

My wife and I have been going to the Hotel Playa for over 50-years. We've watched the hotel grow and improve through the years. We've never been disappointed. The hotel is owed by descendants of the same family who built the hotel in 1955. Their pride-of-ownership is reflected in their constant efforts to improve the hotel's facilities. The rooms are... More

Was this review helpful? Yes 4
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, I am thrilled to hear that we have had the honor to be of service through 4 generations of my family members now; and I feel honored that we would be noticed as maintaining the standards of the three generations before me. It is always an honor to receive compliments from guests that have made coming to... More

Des Moines, Iowa
1 review
5 of 5 stars Reviewed June 18, 2014

My 2 daughters and I just got done staying there for 5 days with a friend and her 2 boys. It was my first time visiting Mexico. The ocean view rooms are amazing. The staff was excellent. They greet you when you arrive and help you to your room. They had great security. The resort has an awesome activities staff.... More

Was this review helpful? Yes
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We are thrilled to hear that you are happy with your stay and we feel honored to have had the opportunity to host your first visit to Mexico. it is always a pleasure to hear that we are able to impact your opinion about our beautiful city in a positive manner. i will pass on your comment... More

Des Moines, Iowa
1 review
5 of 5 stars Reviewed June 17, 2014

This was my 3rd time this year returning to hotel playa mazatlan. I returned with my good friend and her 2 children. It was their 1st time ever in mexico. I stayed for the 1st time in the celitio lento penthouse. It was perfect for me and my two boys. The management sent a beautiful bouquet of flowers to the... More

Was this review helpful? Yes
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We are thrilled to hear that you returned to the hotel and brought us new guests. The success that a personal recommendation of visiting brings to us, is un meassurable, thank you for your trust. I am proud to hear taht Raul is continuing to impact the experiences that our guest experience, it is alwyas a pleassure... More

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2014

We first went to Mazatlan about 40 years ago and have stayed in several hotels there. Upon retiring 20 years ago we started taking more trips to Mazatlan and settled in at the hotel Playa. It is by far our favorite hotel in Mazatlan and in the countless nights we have stayed there we have never been disappointed. The staff... More

Was this review helpful? Yes 2
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, (Michael Allen) We are so pleased to hear that we are able to continue to meet and exceed your standards, it is always a pleasure to see and meet with you, we will look forward to receiving you again this year. I know Alejandro will be excited to hear that his hard work is getting recognized in... More

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Additional Information about Hotel Playa Mazatlan

Address: Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Playa Mazatlan 3*
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Also Known As:
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#2 Family Hotel in Mazatlan #3 Romantic Hotel in Mazatlan #4 Spa Hotel in Mazatlan #5 On the Beach Hotel in Mazatlan #6 Best Value Hotel in Mazatlan
Hotel Class
Number of rooms
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Questions & Answers

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1 question
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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