I pick this hotel because of the location, when I got there I found very friendly staff, smile faces and the property central located it. The hotel was very busy, I stayed for the eastern weekend (April 6th,7th & 8th of 2012) I stayed in room 112 it has a great view a access to the beach. The hotel has...
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This is either our 5th or 6th time to stay at this hotel. The Mexican buffet breakfast is absolutely wonderful. Right they are running specials, and we got one of the rooms with balconies on two sides, small kitchen, 4 free beers a day, free sodas, and free drinking water. I only wish that we could go back tomorrow. Go...
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Dear valued guest (akinken)
I would like to thank you for your continued loyalty and king comments on Trip Advisor about our facilities and services; as a member of the management staff and the family of owners it is always a pleasure to hear that our guest are leaving happy and satisfied. We look forward to serving you again soon;...
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My wife and I have stayed at the Playa Mazatlan six times. The last being in 2005. Prior to that my parents, sister, and brother would visit annually. Because of the drug violence in Mexico, my wife and I no longer feel safe travelling in Mexico. It is a shame because over the years we had made friendships with hotel...
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Dear valued guest (Sheridan 3),
I would like to begin by thanking you for making this comment; I feel that loyal guest have always been the backbone of our industry and hearing that although absent for a couple of years you still think of us, is flattering. I would love to speak more about your safety concerns, so that I...
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well, not a 5 star hotel. but for the price, you can't go wrong. fantastic breakfast buffet every morning. the service is all wonderful. rooms were clean, my friend screwed something up in his room, and could have easily and justifiably been charged big for it, they laughed it off without thinking twice. perfect location. cant think of a bad...
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Dear valued guest (tommyj62983),
Thank you so much for your positive feedback, I am happy to hear that the traditional no holds barred service is still in play on our property and we were able to facilitate you with medical attention. I would love to have the opportunity to show you some of our remodeled rooms in future so we...
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Returned to the Playa for the 4th time and it was again - perfect. We went in a less busy time in April and were still pampered from head to toe. Traveling with a family raging from a 5 year old to an 85 year old was no problem (their nap times were in sync). The 5 spotless pools offered...
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Reviewed December 27, 2009
Dear valued guest (858385),
I am writting to thank you for such a positive post on trip advisor. It is always great to come in to positive feedback and recognition, thank you for taking the time and for being a continued loyal guest of our facilities. We strive to offer teh highest quality service and it seems it is paying...
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Stayed here for 3 nights over a weekend in one of their newly remodeled beach front rooms. Room was a nice size and stocked with great amenities (sodas and beer) in the bar. The bathroom was a bit of a let down (shower smelled and vent was fairly week), but it worked for washing off the sand. The food here...
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Dear valued guest (TripNLuxe)
I would like to begin by thanking you for taking the time to write a comment about your stay here at our property. I am surprised to hear about your experience in our showers as we usually get a high rating, I will personally be taking the time to see what was going on in your...
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We recently attended a wedding reception at the Playa. It was full of old world charm.. a cocktail reception was held on the terrace with a miriachi band as the sun slid into the ocean. The dinner in the ballroom was delicious and expertly served.
We were guests at the Playa and had promised the bride's mother that we would...
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Dear valued guest (footlooseCanada),
I would like to first begin by thanking you for your continued loyalty to our Hotel as well as taking the time to make such a positive post. I love hearing positive feedback especially when specific people and work areas are pointed out. I will personally congratulate them on going the extra mile. I hope the...
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Just returned from a ten day stay in Mazatlan and stayed at the Hotel Playa. This was our second stay here and it was to bad to see the beach as empty as it was but the hotel lived up to our stay in 2004. The staff works very hard from the front desk to beach staff(buckets of beer were...
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Dear valued guest (ridgerunnernd),
Thank you for taking the time to write about your stay at the Hotel Playa Mazatlan, I love hearing of new and soon to be repeating guest to our Hotel. As a member of the family of owners and management staff, I thrive on hearing feedback and areas of opportunity, so I will not only congratulate...
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We finished up a 10 day visit to Mazatlan with two nights at Hotel Playa Mazatlan and we really enjoyed the hotel, the beach the staff, the fiesta night, etc. Special thanks to Lance Vient the Operations Manager and grandson of the hotel's founder for helping our party of 5 out.
Dear valued guest (WAS215)
Thank you so much for taking the time to create a post and as well thank you for your positive mention, I must give further credit to all of the staff members as they are the ones that really provide our guests with a unique experience, we look forward to having you next year.
Best wishes...
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Friendly, relaxing and fun! How could I not love this place? My husband and I met here more than 42 years ago!
Dear valued guest (beverlitza),
Thank you so much for your continued loyalty and kind wishes, I am glad that we had the opportunity to help you and your husband begin your life journey together and even more so that we have the honor of helping you celebrate it together every year.
Best wishes and safe travels,
LT VIENT
Lance T....
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