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Hotel Playa Mazatlan

Certificate of Excellence
GreenLeadersGold level
Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
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1 room 1 adult
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Hotel Playa Mazatlan
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1,278 Reviews from our TripAdvisor Community

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Calgary, Canada
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed today NEW

I'll be honest - from a first impression, this hotel did take a bit of getting used to. By the end of the week though, we were super sad to leave! We got incredibly lucky though - we paid for a Garden View room but got beach access and view! It was so nice to have it, and the view... More 

Helpful?
Thank SKT28
Vancouver, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We had the pleasure of staying at this beautiful hotel for 11 days. I can not truly express the wonderful time we shared here. From the great breakfast buffet to the pristine job the maid did of cleaning our room,the excellent waiters and the true beauty of the hotel made our stay so much better. had a great garden view... More 

Helpful?
Thank LauraOsuna
Edmonton, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was nervous going to Mexico for the first time with my one year old so much could have gone wrong. But With our trip to the Hotel Playa Mazatlan my Worries disappeared. The Food Was excellent, even with my One year old picky eating. Everyone had a variety of fresh food that everyone enjoyed. My favourite was the fresh... More 

Helpful?
Thank Erin V
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (ErinV) We are thrilled to hear of your experience and honored by the knowledge that you chose us for your baby's first trip. I hope that we will be able to see pictures of him at our pool amenities and areas over many years to come. Best wishes and safe travels, LT VIENT More 

Bothell, Washington
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

Been staying at the Playa since 2002. Love everyone there. The rooms that look out at the beach lets you enjoy the beautiful sunsets ! Feel like we are all family, from the tour guide at the entrance , vendors on the beach , our favorite maid we are so happy to see. Absolutely love walking around the Golden Zone... More 

Helpful?
Thank Earlene H
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Earlene H) Thank you so much for your continued support and loyalty over the years, please note that we feel the same way about receiving you every year. Please don't hesitate to contact me when you begin your new planning, so we can make sure and be ready to receive you. Best wishes and safe travels, LT... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This used to be our favorite place to stay in Mazatlan but they have not done any major renovations in need of updating. Over priced for the rooms in comparison to other hotels in the area. Best rooms are on the ground with walk out to beach. Upper rooms are noisy unless you get away from the restuarant.

Helpful?
2 Thank Jackie B
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Jackie B) I am sorry to hear of your experience, I am not quite sure about your comment though as over the last year alone, we updated 40% of our rooms, increased the in room amenities, built an 85,000 gallon pool, built a children's pools with water slides, increased the number of restaurants and shows on property,... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I planned a week stay at the Hotel Playa Mazatlan, though my Travel Agent. She stated, she stayed there years ago, saying it was a little older but very clean and great people. I can say the Hotel Playa Mazatlan was amazing, We arrived on February 1st and left on 8th, 2016. The staff was extremely polite, no matter if... More 

Helpful?
2 Thank Dean L
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (DeanL) We are thrilled to hear of your experience, and touched by your desire to recognize our team mates and staff, I know Martin will be touched to hear that his efforts are not only being noted but felt through his staff. We will look forward to hosting your next trip and will continue to strive to... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff make all the difference. I have seen some staff that had been there who had been there for over twenty years.I was there before TV's, before wheelchair accessibility and have had the option to stay in the hotels on both sides of the Palaya Mazatlan for free but have chosen the "PLAYA" every time.

Helpful?
Thank mazatlanveteran
Calgary
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Traveled January 2015. I absolutely loved this hotel! Always being cleaned, bar service was amazing and Mexican restaurant was delish. I felt safe walking no matter what time of the day it was. We headed out to a small restaurant owned by a lady from Alberta, Canada called Twisted Mamas. A live band plays at Twisted Mamas on Thursday evenings... More 

Helpful?
Thank lilmisstraveller74
Alberta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We arrived to an oceanfront room (unexpectedly) which was a nice surprise. Beautiful beach, amazing sunsets. However the room was quite dated, and the bathroom needs some serious updating/cleaning (mold on the roof). The hotel is kept very, very clean, and the new additions (which were not open yet) looked great. The caves was a very neat idea and great... More 

Helpful?
1 Thank crcan10
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Can't believe I've waited 17 yrs to come back to Mazatlan! Our 1st dinner in the buffet, I met Viktor who worked @ the No Name Café 17 yrs ago! I have pictures of him & all the guys who worked there; incredible! He was a wonderful server, as well as Hector. So nice to see you again Viktor. All... More 

Helpful?
1 Thank Susan J
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