We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 76 Mazatlan hotels

Hotel Playa Mazatlan

3.0 of 5 Hotel   |   Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Hotel website
Hotel amenities
Hotel Playa Mazatlan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hotel Playa Mazatlan to your Saves list
Ranked #6 of 76 Hotels in Mazatlan
A recent review
5 of 5 stars reviewed yesterday
Robertwatsonjr Chelan, Washington
Write a Review

869 reviews from our community

Traveler rating
    473
    228
    92
    47
    29
See reviews for
337
173
16
37
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (869)
  • Mar-May only
    (241)
  • Jun-Aug only
    (204)
  • Sep-Nov only
    (193)
  • Dec-Feb only
    (231)
All months
Chelan, Washington
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I just returned home from an outstanding stay at Hotel Playa Mazatlan. I go back quit a ways with this place. I first went there 20+ years ago on a business trip. This place has only gotten better over time. This trip was a pleasure trip meeting friends. We loved our stay. The room was great. Very... More

Was this review helpful? Yes
Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just back from my favorite vacation city and hotel. The trip started off just right, with my being assigned to my favorite room and the experience just got better from there. While they do offer all-inclusive now and it has created some change, many of the staff have been there a long time and I feel like I am visiting... More

Was this review helpful? Yes 1
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear Valued Guest We apprecciate your kind comments and your loyalty towars the Hotel. I hope we have the opportunity to welcome you in again, and once more make a positive impact on your next vacation. Please let me know if I can be of any further assistance. Sicerely LT VIENT More

Homewood, Illinois
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at Hotel Playa Mazatlan for five nights solely based on Trip Advisor reviews. Those reviews were right on. What a great place to stay! Check in was a breeze, they gave a fair currency exchange. Our room was pleasant and clean. We did end up with double beds, but that was easy to overcome. We were on the... More

Was this review helpful? Yes
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We are thrilled to hear that you will be visiting us again, I will look forward to getting to meet you next time and perhaps recomending a few areas to visit in and around town. I am surprised to hear about your comment in regards to the music, as the hotel has a shut down policy of... More

Tacoma WA
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I had no expectations of the hotel, a friend has stayed at Playa for many years and returns every year. The beach was great and the room was clean and the view from the balcony of the ocean was exceptional. We had to call just about every morning to get a package of coffee or the creamer kit delivered to... More

Was this review helpful? Yes 1
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, I am sorry to hear that you did not feel that the hotel met or exceeded the expectations that you had set for us, it is rare that we received this kind of comments, so I would like to learn more about the areas of opportunity that you have found, Please feel free to contact me direct... More

Chandler, Arizona
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I were taken to Hotel Playa Mazatlan after we had to leave a cruise because of a trip to the hospital. With no expectations of the hotel, we were pleasantly surprised, especially for the price. The location is fabulous. The beach is clean, the sand soft, and the water warm. We ate at the restaurant several times... More

Was this review helpful? Yes
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We feel very pleased to hear that we were able to impact your stay in a positive manner, and that you found our rates, facilities and location so appealing. I hope that next time you visit Mexico you would consider Mazatlan and our hotel again, as we would love to be of service to you and yours.... More

Spokane Valley, Washington
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been staying at this hotel off and on for almost twenty years. We have been absent from Mazatlan for four years and looked forward to our return to our favorite hotel. Since we last were here, the hotel management has shifted its' focus to providing and catering to an all-inclusive clientele. As far as we were concerned, this... More

Was this review helpful? Yes 1
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We appreciate you taking the time to inform us of your opinions, especially coming from a repeat customer. I would like to coment on your posting as a member of the family of owners and current management team; I feel that it is important that i point out that our main intention is always to serve. We... More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here last March for the first time and it was simply a wonderful, relaxing experience. Having a room on the 2nd floor that looked out on the ocean was well worth the upgrade. I would highly recommend staying here for families, couples, retirees, or really anyone looking to escape the cold like we were. We did not do... More

Was this review helpful? Yes 1
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We are thrilled to hear about your experience, and truly appreciate you taking the time to post your comments. We will belooking forward to being of service to you and your family. Please do not hesitate to contact me direct if I can be of service to you. Regards, LT VIENT More

Sacramento, California, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was clean and staff was very good and responsive. Especially liked Sergio the concierge. He was wonderful and recommended some excellent restaurants. Easy transportation to old town via the open taxis.

Was this review helpful? Yes
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We appreciate your comments and are happy to hear that Sergio was able to impact your stay in a positive manner. Please feel free to contact us direct if I can be of service in planning your next visit. Best wishes and safe travels, LT VIENT More

Eugene, OR
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Playa at least ten times in the last 20 yrs. My frequent complaint is that they have too many Mexican items on the breakfast buffet that even the locals do not eat. They need to double up on the items that move the fastest and eliminate the slow movers. I always have to ask for... More

Was this review helpful? Yes 1
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We appreciate your comments and would like to point out that we have heard/read your comments, you will note that Bacon and saussage is always available, there is a note by the chef mentioning that it is made to order, and that you need request it when by the Omelet chef so that he may prepare and... More

Little Current, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Loved staying at this hotel. The rooms were clean and the staff were friendly. The pools were gorgeous as well as the beach. It is within walking distance to shops, restaurants and bars. So easy to hop on a bus or a taxi to the main town. The Italian restaurant had the best food but the breakfast each morning was... More

Was this review helpful? Yes 1
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear Valued guest, We truly appreciate your comments, and we are extatic to hear that we where able to offer you a pleassurable and memorabel stay. it sounds like you where quite adventureous and had the chance to visit all the city has to offer, as well as the various ammenities at the hotel. I will look forward to being... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Playa Mazatlan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Playa Mazatlan

Address: Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Playa Mazatlan 3*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, BookIt.com, TripOnline SA, Odigeo, Orbitz, Travelocity, Despegar.com and Tingo so you can book your Hotel Playa Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel

566 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (510)
Viewed
Hotel & grounds (115)
Viewed
View from room (56)
Viewed
Room/suite (38)
Viewed
Pool/beach area (109)
Viewed
Bathroom (5)
Viewed
Dining (32)
Viewed
Family/play areas (13)
Viewed
Business center/function rooms (2)
Viewed
9:51
Videos (1)
Viewed
Other (139)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Pool/beach area (7)
Viewed
Hotel & grounds (15)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (2)
Viewed
Dining (3)
Viewed
Room/suite (1)
Viewed
Other (27)
Hotels you might also like...
Check In Check Out
Price Your Stay