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All 76 Mazatlan hotels

Hotel Playa Mazatlan

3.0 of 5 Hotel   |   Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
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Hotel Playa Mazatlan
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Ranked #6 of 76 Hotels in Mazatlan
A recent review
3 of 5 stars reviewed 2 days ago
MCJK Winnipeg
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795 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
Winnipeg
Top Contributor
51 reviews 51 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I loved the pool area, but the food has something to be desired. Our whole family ate there one Christmas Day and we didn't enjoy our meal. When we stay in Mazatlan for an extended time, we go to the pool at Playa Mazatlan and pay 200 pesos for a day pass. You can buy drinks and food at the... More

Was this review helpful? Yes
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued client, I am sad to hear that we were not able to meet your expectations at our Snack Bar, I would perhaps recommend that you take the time to experience some of the other ammenities or dinning experiences that are available to you when you stay at the hotel. We have a tremendous variety of restaurants and themed... More

1 review
5 of 5 stars Reviewed 1 week ago

If I had a choice and the money I would stay at the Playa a couple times a year, but I'd love to stay a month at a time . Love the atmosphere , everyone is so kind & friendly . There is no other place to stay as far as I'm concerned. Love The Hotel Playa & all the... More

Was this review helpful? Yes
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We feel touched by your comments, thank you for the vote of confidence, and please dont hesitate to contact me direct so that we may discuss long term options for pricing that might be more affordable to you.I will let Henry know that you sent him a hello, but I am sure taht "No way Jose" will... More

Pullman, Washington
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I came here on a family vacation and all of us in the group were very impressed. The rooms were clean and tidy, and the room service did a fabulous job. We ate at many restaurants on the property and were never disappointed. The private beach was nice and quiet, and vendors were not granted access. The many pools at... More

Was this review helpful? Yes 2
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We are trhilled to hear of teh experience taht both you and your family had on our property, and in particular while being served by our staff. It is our goal to alwyas creat unforgetable memories, and win the recommendation of our guest. Hopefully we will be able to count on you and yours to establish a... More

Ciudad Mazatlán, Sinaloa, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We live in Mazatlan and were looking for a private place to hold a retreat for our staff team of 12! We rented rooms for 2 nights. The regular rooms were affordable, clean, and simple. They served the purpose we needed them for. Though we weren't in them much. We also rented the penthouse room, which is INCREDIBLE. It has... More

Was this review helpful? Yes
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We are thrilled to hear taht your experience was a positive one, and that the hotel ammenities inspired you to think of your family, our goal is to always create unforgettable memories and entise families to play together. Please feel free to contact me infuture as i would love to help you in the selections of your... More

Tacoma, Washington
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2014

Being a guest of the Playa for 30 years has been such a wonderful pleasure to look forward to every November. I have brought many of my friends with me to be able to experience the charm and beauty not only of the Playa, but Mazatlan it self. I always encourage new visitors to hire a driver and take a... More

Was this review helpful? Yes 3
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We feel thrilled to have the honor of being of service to you, yet one more year. It sounds like Mazatlan has been able to create a spot in your heart, and the Playa next to it. Please feel free to contact me direct if I can be of service in planning your next stay. Best wishes... More

Contributor
14 reviews 14 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 27, 2014

The hotel is very clean I dont have anything to say about that... but there is no safe box in the room, that sucks!!! There is no refrigerator so you have to drink hot water... it is supposed to be "all inclusive" but if you want a canned soda or beer you have to pay extra, if you want to... More

Was this review helpful? Yes 10
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, I would like to clarify some of your concerns about your experience at the hotel so far, as it is our wish to make sure that you not only enjoy your stay, but as well feel that you are obtaining more than expected when visiting us. I am not quite sure what the expectation of "all inclusive"... More

Tucson, Arizona
Contributor
13 reviews 13 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 22, 2014

I had never wanted to go to Mazatlan for some unknown reason. I had been to all the Mexican beach resorts and was going to go with a friend to Acapulco from Mexico City. At the last minute there was a tropical storm headed directly to Acapulco so at the last minute (day before) we changed to Mazatlan. Wow, am... More

Was this review helpful? Yes 3
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, W feel honored by your comments, and excited to have had the opportunity to host your first visit to the port of Mazatlan. We agree with you I can go on and on, about the things that I love to do here. I am pleased to hear that you not only enjoyed our facilities but also went... More

Laredo
1 review
5 of 5 stars Reviewed July 15, 2014 via mobile

Un hotel muy divertido! Great service and a nice location! The overall staff very attentive especially the activities staff. The beach view is excellent. The sports bar was my favorite with almost 15 tv screens. We will be back soon!

Was this review helpful? Yes
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We feel honored by your comments and promise to return to visit us again soon, and we feel excite to hear teh we caused a positive impression during your vacation. Please feel free to contact me personally if I can be of service in planning your next trip. Best wishes and safe travels, LT VIENT More

Oroville, California
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 8, 2014

I have stayed at the Playa many times. It is right on the best beach in Mazatlan. The restaurant is right on the beach for breakfasts, lunches and dinners. Good music. You can have your room with garden views or beach views. The rocking chairs in the lobby are the best way to meet people and rela.

Was this review helpful? Yes 3
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, Ww appreciate you taking the time to post such wonderful comments about our facilities and ammenities, we feel honored to read about your experience, and look forward to being of service once again. Please feel free to contact me in the future if I can be of personal service. Best wishes and safe travels, LT VIENT More

San Rafael
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

My wife and I have been going to the Hotel Playa for over 50-years. We've watched the hotel grow and improve through the years. We've never been disappointed. The hotel is owed by descendants of the same family who built the hotel in 1955. Their pride-of-ownership is reflected in their constant efforts to improve the hotel's facilities. The rooms are... More

Was this review helpful? Yes 4
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, I am thrilled to hear that we have had the honor to be of service through 4 generations of my family members now; and I feel honored that we would be noticed as maintaining the standards of the three generations before me. It is always an honor to receive compliments from guests that have made coming to... More

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Additional Information about Hotel Playa Mazatlan

Address: Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Playa Mazatlan 3*
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Also Known As:
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel

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