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All 72 Mazatlan hotels

Hotel Riu Emerald Bay

3.5 of 5 Resort (All-Inclusive)   |   Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
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74%
Ranked #12 of 72 hotels in Mazatlan
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
twkids85 Edmonton, Canada
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1,583 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (410)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Edmonton, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Well the title says it all!!! This is my 3rd time at the Emerald Bay and I was not disappointed at all. I went for 2 weeks with 2 friends and we had a ball. The staff were amazing as always especially Pancho and David at the Lobby Bar, Raphael the waiter at breakfast and lunch, David the security guard,... More

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Edmonton, Alberta, Canada
Top Contributor
62 reviews 62 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I liked the hard liquor available in the room. I liked the evening entertainment on some nights and other nights it was pretty lame. The food was excellent. The crime in Mazatlan caused many people to be scared to travel here, so when we went the entire all inclusive stay for a week including airfare was about the same as... More

Was this review helpful? Yes 1
Vancouver, BC
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the RIU Emerald Bay for a 7-night stay a couple of weeks ago. Our son and his fiancé chose this resort for their wedding. This was our first time to Mazatlan and to an RIU resort. My husband and I were pleased with both. Our son was very impressed with their wedding planner ... she was wonderful.... More

Was this review helpful? Yes 1
Calgary, Alberta
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Perfect weather. Very clean hotel. Rooms good and all with ocean view. Friendly service. Food plentiful and lots of selection - not all dishes to our taste but always found something fresh and good to eat. A la carte restaurants not great; preferred the buffet. Always surprised to see people eating the hotdogs and hamburgers put out in the late... More

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new sarepta
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at the Riu from April 11th to 18th absolutely loved It. The food was good but a bit repetitive the drinks were good and the staff was amazing. The only complaint I would have would be that the beds are hard but other than that everything was great! Can't wait to go back!

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed from March 25th,2014 til April 1st,2014. I would like to agree with the reviews of this resort. The resort is super clean, the food is great,the service is excellent. I stayed at Riu resorts before and this resort didn't disappoint. I would like to thank the staff for making our stay wonderful. We took couple of trips. Trip... More

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peterbrough ontario can.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just got back from the Riu Emerald bay. This was our 4th time to this resort and will difinitley go back again! The food was excellent. Weather was perfect. The maid cleaned constantly. Paco and David in the lobby bar were the best bar tenders I have ever seen. I am not sure why anyone would be hungry at this... More

Was this review helpful? Yes 2
Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

For the most part I had a good vacation. Food was good but a bit salty. I do have to say that the staff was excellent! Friendly, catered to your needs and helpful. Elevators are not the greatest but was not a huge deal. On the negative side, I found that the hotel is a bit tucked away so there... More

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Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was my 2nd trip to this resort and not my last.My wife and I love this resort, the place is cleaned constantly and the staff are all great.From David who greets you at the door to Sylvia who cooks the best omelet grande, to the maids who are very friendly and make towel dudes too, to Estaban who serves... More

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Wasaga Beach Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

1st let me explain that I had reservations about this trip after listening to or reading about the location of the hotel and the local area -- I am glad that I made the decision to visit. We travelled on the first of April till the 15th. The weather was perfect, the accomodations were first class and before we go... More

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Additional Information about Hotel Riu Emerald Bay

Also Known As:
Riu Emerald Bay Mazatlan
Riu Emerald Bay Hotel
Address: Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Mazatlan
#5 Romantic Hotel in Mazatlan
#10 On the Beach Hotel in Mazatlan
#13 Family Hotel in Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Emerald Bay 3.5*
Official Description (provided by the hotel):
* Opening summer 2009 * 12 km / 7.45 miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 m2 / 16.15 sq. yards of lush gardens * 10 km / 6.2 miles from various shops * 12 km / 7.45 miles from Mazatlan * 32 km / 19.87 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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