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Hotel Riu Emerald Bay

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Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
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1 room 1 adult
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Hotel Riu Emerald Bay
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2,394 Reviews from our TripAdvisor Community

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Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just got back from the Riu Emerald Bay Feb 12th and had a great time.What a great location couldn't be better.The beach was as close to private as it gets,beautiful for walking or just relaxin.The Hotel itself is spotless,the staff was great,very friendly. The Buffet was good,lots of selection.The onsite Sunwing people were great,flights were on time the hotel lived... More 

Helpful?
2 Thank Rob S
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was the first time at a Riu chain resort. Travelled with my girlfriend here for 1 week at the end of January 2016. We are both mid 20s. Room - very clean, amazing ocean/sunset views. We were on the 4th floor, the room has a decent sized balcony, large bathtub and bathroom, king sized bed and small flat screen TV.... More 

Helpful?
5 Thank JDG225
Edmonton, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Family of 4 with 2 kids aged 6 & 9 travelled February 5th to the 12th via sunwing. The resort is very clean. The staff were all very nice. Check in and check out was very efficient, no waiting around. They have this down to a science. We were in a duplex, they are all on the lobby floor and... More 

Helpful?
Thank p4at
Fort Frances, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were greeted by warm and helpful staff in a wonderful spacious lobby. Everything was very clean, despite the traffic between the pool, beach and rooms. The food variety was great and of good quality for buffet style dining at an all inclusive hotel. The room was comfortable with all rooms overlooking the ocean. A balcony with a small table... More 

Helpful?
Thank ML W
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We went to the RIU from Jan 29-Feb 5 with a group of 46 people! I loved it! Check in was pretty easy! I wanted adjoining rooms because I had children staying in two rooms, (adult in both rooms) but they don't have any! We had two rooms side by side! No problems! Manuel from the front desk called our... More 

Helpful?
2 Thank TSuteau
Langley, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We were looking for a vacation that wasn't too long of a flight and a hotel that we know we can always count on, but in a new place.. Thus we headed to Riu Emerald Bay, it was great! Food was as expected when feeding that many people, variety and plenty. The grounds and beach were kept very well. My... More 

Helpful?
1 Thank Bobba3
Welland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really don't have anything to add! Clean, amazing hotel. Good food! Fun beach! Amazing weather! We were there for 2 weeks from Jan 19 to Feb 2. Went to Sonja the masusse to the left of the resort 5 minutes up the beach! For 20$ US (320 MX Peso) I had the best massage ever! I went back 3... More 

Helpful?
2 Thank chilipepperWelland
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Hi, just got back from 2 weeks at the Riu. The resort and staff are absolutely fabulous! We new before we went that the ocean is too rough to swim in, but it was still a little disappointing - that is the only reason it doesn't get 5 stars. Special thanks to Alejandro Zamudjo and Elizabeth Vega, they were extremely... More 

Helpful?
1 Thank jfs720
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As an overall experience at my first RIU, I had a good family vacation here. This resort offers a bit of everything. Has the potential to be a romantic getaway, a family vacation, or a place to go hang out with friends. Did not see any weddings or larger events taking place, but I do not personally know if that... More 

Helpful?
4 Thank David B
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Not my first time at a Riu resort so I knew what to expect. Staff is always over the top friendly and helpful, the resort itself is meticulously clean, and there's plenty of everything to keep everyone happy. The rooms were nice and air conditioned and we had a beautiful view of the ocean from our 18th floor room! The... More 

Helpful?
2 Thank STELLAAA n
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