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All 72 Mazatlan hotels

Hotel Riu Emerald Bay

3.5 of 5 Resort (All-Inclusive)   |   Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
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74%
Ranked #13 of 72 hotels in Mazatlan
Certificate of Excellence 2013
A recent review
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1,578 people have reviewed this hotel

Traveler rating
    589
    559
    254
    97
    79
See reviews for
528
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (407)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed from March 25th,2014 til April 1st,2014. I would like to agree with the reviews of this resort. The resort is super clean, the food is great,the service is excellent. I stayed at Riu resorts before and this resort didn't disappoint. I would like to thank the staff for making our stay wonderful. We took couple of trips. Trip... More

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peterbrough ontario can.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just got back from the Riu Emerald bay. This was our 4th time to this resort and will difinitley go back again! The food was excellent. Weather was perfect. The maid cleaned constantly. Paco and David in the lobby bar were the best bar tenders I have ever seen. I am not sure why anyone would be hungry at this... More

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Toronto, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

For the most part I had a good vacation. Food was good but a bit salty. I do have to say that the staff was excellent! Friendly, catered to your needs and helpful. Elevators are not the greatest but was not a huge deal. On the negative side, I found that the hotel is a bit tucked away so there... More

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Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was my 2nd trip to this resort and not my last.My wife and I love this resort, the place is cleaned constantly and the staff are all great.From David who greets you at the door to Sylvia who cooks the best omelet grande, to the maids who are very friendly and make towel dudes too, to Estaban who serves... More

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Wasaga Beach Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

1st let me explain that I had reservations about this trip after listening to or reading about the location of the hotel and the local area -- I am glad that I made the decision to visit. We travelled on the first of April till the 15th. The weather was perfect, the accomodations were first class and before we go... More

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toronto ontario
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

My husband and I just returned from the Riu (April 8-15th) and we were a little disappointed. We read the reviews and thought that this would be the best all-inclusive resort ever and this was not the case. If we had spent over 1100 a person we would have been really upset but because we got a really good price... More

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Blind River
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The beach is nothing short of amazing. I am not a beach bum by any means but this beach has changed my mind. Water is wonderful. Waves are great! Hotel is super clean and the only compliant would be the elevators. They are slow and they shake like crazy. Food was good. All in all a good stay and good... More

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Edmonton
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We returned on Friday April 11th from a 1 week stay. We travelled with a group of friends so there were 9 of us altogether with 2 children around 10 yrs old. This was absolutely the most relaxing vacation I've ever taken. I was slightly hesitant before we left due to some of the reviews I had read so I... More

Was this review helpful? Yes 4
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Mazatlan has to have one of the world’s best beaches – long, clean, and picturesque. The RIU is certainly worth 4 stars – an unbelievably clean property (rarely did I visit the Men's washroom when there wasn't a young lady in there scrubbing away - a bit unnerving at first but you get used to it). The service is bend-over-backwards... More

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Ontario
2 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Was at Riu Emerald Bay from April 1st to 8th. The grounds are kept perfectly clean. Always someone sweeping, wiping, etc. Even during lunch, the little lady is sweeping under your table.! The buffet was good. Always something to choose from. Omelet stations, carving stations, fruit salad. Must mention Enrique the waiter for breakfast and lunch. He is amazing and... More

Was this review helpful? Yes 2

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Additional Information about Hotel Riu Emerald Bay

Also Known As:
Riu Emerald Bay Mazatlan
Riu Emerald Bay Hotel
Address: Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
#13 Top resorts Hotel in Mazatlan
#14 Family Hotel in Mazatlan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Emerald Bay 3.5*
Official Description (provided by the hotel):
* Opening summer 2009 * 12 km / 7.45 miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 m2 / 16.15 sq. yards of lush gardens * 10 km / 6.2 miles from various shops * 12 km / 7.45 miles from Mazatlan * 32 km / 19.87 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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