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Barcelo Karmina Palace Deluxe

Certificate of Excellence
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Ave Vista Hermosa 13 | Fracc. Peninsula de Santiago, Manzanillo 28867, Mexico
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Barcelo Karmina Palace Deluxe
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1,880 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
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Burbank, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Although I have been to this resort twice, before it was Bareceló and just Karmina about 8 Years ago. It was all great, this time on the other hand not so Good! Arrived on June 27th for 3 nights stayed in the Ocean front Suite room 4015 too low of a view blocked by some palm trees , but still... More 

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3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 27, 2015

Visited last week with a group of ten adults. May ended up being a great time to visit, the resort was at about 40% capacity- very few children around and we didn't need to fight for chairs poolside. Check-in/Check-out:We checked in at the Premium Club and let's just say that efficiency is not a top priority for staff. It took... More 

Was this review helpful? Yes 1
Chihuahua, Mexico
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

The rooms are very spacius, clean and have all the necesary amenities. The only con is that the televisions are somewhat outdated, no connection for HDMI cables. The wifi is not free, they charge per day. The food is suprisingly good and the best I have had at any resort buffets. The hotel itself is great since they have pools... More 

Was this review helpful? Yes 1
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 12, 2015

One thing about the Barcelo's they have the most beautiful of properties. By the end April though it seemed like this hotel was winding down or something. I found that the drinks were perhaps the poorest I've experienced in any of the resorts, however the one drink they did do a great job on was the Cosmopolitan. The food too... More 

Was this review helpful? Yes 1
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear Ted S, Thank you for bringing to our attention the comments about your stay in our Hotel, all of our staff members work very hard all year round to satisfy all of our guests need, we regret not being able to fully satisfy yours. We offer our sincere apologies for the situations you previously shared. Your opinion is one... More 

Queretaro, Mexico
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 11, 2015

We have been at Manzanillo a few times before, and this was our first time at Karmina Palace, for me is the best hotel on the area. Very spacious rooms, not new, but comfortable, there is plenty to do, they have several pool areas. My Barcelo favorite : the adult pool is very relaxing. The food is not great but... More 

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Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear DulceMR, We thank you for have chosen as for your weekend getaway. We feel honored to read that you recognize us as the best hotel in Manzanillo and that you were very satisfied with our service and grounds, especially the pool’s layout. It was a pleasure serving you and wish we can do it soon again. Kind regards, Barcelo... More 

1 review
5 of 5 stars Reviewed May 4, 2015 via mobile

This place overall is really good and I would recommend to anyone. lines at check in are long and the front desk is a little slow.Hugo was at the lobby bar the week I was there he is the MAN! Best bartender at the resort. Food is ok but everything else I really enjoyed.

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Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear HolyCowBb6 We greatly appreciate your preference and your recommendation! We are glad to read that you were thoroughly satisfied with our services attention, especially from Hugo he indeed is a great bartender. We also appreciate your feedback regarding the long lines in front desk, your comments have been shared with our management team so we can improve the service... More 

Vancouver, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2015

My boyfriend and I travelled here during the 2nd week of April 2015. This is a beautiful resort and the staff and service was AMAZING! The staff are so attentive and kind. The rooms are much nicer than the pictures here and it looked like they have new couches ... or they did in our room at least. The food... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Barcelo Karmina P, Guest Relations Manager at Barcelo Karmina Palace Deluxe, responded to this review

Dear GoalTender2015, Thank you for trusting us as host during your vacations, it is wonderful to read that you had an amazing time with your boyfriend and that you found our suites to be much nicer than the photos. We are also enchanted to read your praising comments about our staff. In KARMINA we strive to deliver an excellent and... More 

Calgary, Canada
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed April 29, 2015

First time at a Barcelo Resort and will not be the last. Check in at the airport was a nice touch. Arrive at the hotel and head strait to your room, no waiting around to check in. Hotel was very nice. Well laid out. Great use of a smaller footprint. Room was very comfortable. Bed was nice although the mattress... More 

Was this review helpful? Yes 1
Barcelo Karmina P, Guest Relations Manager at Barcelo Karmina Palace Deluxe, responded to this review

Dear Janamik, It is wonderful to read your fantastic review, it is very rewarding to read that you had a nice time in our Resort and that you were very satisfied with our services, your suite and the express check-in you had. We are also happy to read that our food and drinks were of your liking, always finding something... More 

Tigard, OR
Level Contributor
103 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed April 28, 2015

A bit odd going to an all inclusive for business but was still fine. Room was huge and very nice. Not a big fan of buffets. Dinner buffet was just ok but breakfast was very nice. It was a little noisy at night with a party from the bar. Seems like a nice vacation spot

Was this review helpful? Yes
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear EricL97332, We thank you for your preference and for the time in sharing your opinion regarding your recent stay at hour hotel, we are glad to read that you had an overall great stay. We hope that your next visit can be for leisure and not business so you can enjoy all of our services! We hope you had... More 

Brussels
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 26, 2015

The Barcelo Karmina Palace is the best all inclusive resort in Manzanillo. The rooms of the top floor have a magnificent view, the food is excellent in all the restaurants, the entertainment varied. Americans can be very noisy, but there is enough space to enjoy your stay.

Was this review helpful? Yes 1
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear FrequentTraveller25, Thank you for highly valuing our resort! It is very rewarding to read that you were thoroughly satisfied with our service, the food and that lovely view you had from your suite. We hope to have the privilege of having you back soon. Warmest regards, Barcelo Karmina Palace More 

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