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Barcelo Karmina Palace Deluxe

4.0 of 5 Ave Vista Hermosa 13 | Fracc. Peninsula de Santiago, Manzanillo 28200, Mexico
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Barcelo Karmina Palace Deluxe
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Barcelo Karmina Palace Deluxe
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1,490 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chapala, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our second stay at the karmina palace in the Mexican port city of Manzanillo. The property is several miles from the city center . Water is clean, the view is simply tremendous and the town is more than friendly and safe. The hotel grounds are the real jewel and the food service is much, Much improved since the... More

Was this review helpful? Yes 3
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear Aajijicguy108, It is in an honor to read that we have been part of your vacations for second time. And appreciate not only your kind comments also that you noticed the improvements we have been making; we work very hard to satisfy our guests. We are currently changing the couches, so hopefully you will be able to comment on... More

Guadalajara, Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked a 2 night get away via Barcelo.com Drove 3 1/2 hours only to wait over an hour to check in but were told that the room we requested was available but not ready yet. No problem - had lunch and returned at 3:20 only to find a different person Ernesto behind the desk. He told us that we did... More

Was this review helpful? Yes 5
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear MrsWiskers, We thank you for sharing your comments regarding your experience. It is our best intention to continue improving in the services we offer and respond to the situations our guests may have. We hope you understand that at the moment of your check-in we no longer had available any master suites with pool; the category you booked was... More

Helendale, California
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon arrival, at the airport, we were hustled off the airplane, only to wade through the process of Immigration and Customs (two differenct entities), for TWO AND ONE HALF HOURS! ! ! Alaska had better get it together, and soon, as we understand that they are going to add five new flights to Manzanillo. There was little or no A/C... More

Was this review helpful? Yes 5
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear Janie L, Thank you for taking your time in posting your comments with your recent stay with is, it is always rewarding to read that we have accomplished our main goal: making our guests enjoy their holidays! It is great to read that you enjoyed our grounds, service and architecture! We also appreciate your feedback regarding our service in... More

Wallace, Idaho
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Upon checking in we asked for a room that would be quiet as we go to bed early and rise early. At 9 pm the worst sounding loud music started in what sounds like an outdoor bar. It has been going on for almost 2 hours. We paid $400 a night for this special vacation and it is our second... More

Was this review helpful? Yes 5
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear northforknellie, We greatly appreciate your comments regarding your first two nights with us, believe me your satisfaction is very important for us. I copied your comments to our management team so they could assist you and make your stay the most comfortable and pleasant. We hope that with the change that was made, you can continue enjoying your stay.... More

Temecula
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had our second and last poor experience at a Barcelo resort. We were told that we would be given $550 in coupons that could be used to upgrade our room, so I asked for them. There was 1 couple for 30.00 off which was good for 1 night for 1 of us. The coupons were unusable. 100 in babysitting... More

Was this review helpful? Yes 2
Barcelo Karmina P, Guest Relations Manager at Barcelo Karmina Palace Deluxe, responded to this review

Dear Trip347, We apologize if you felt you did not receive the service you were entitled to. We regret not being able to fulfill your expectations. We really hope to consider coming back able to change any negative perception. Kind regards, Barcelo Karmina Palace More

Mariposa, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A group of us where going to go to Cabo when hurricane Odile hit. We where give the choice of staying at the Barcelo Karmina Palace. We had never been to Manzanillo. We where very happy that we choose to stay at the Karmina Palace. The Barcelo is a beautiful resort. The staff is very friendly. The food was very... More

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Was this review helpful? Yes 2
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear neededavacation2014, We greatly appreciate your comments regarding your previous stay with us. It is great to read that even though you had to change your plans and travel to Manzanillo you truly enjoyed your vacations, specially the food and kindness of our staff. It will be a pleasure to welcome you back on your next holidays! Sunny regards, Barcelo... More

Saskatoon, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 20, 2014

Of the 4 all-inclusive resorts we've been to (and reviewed) - this is by far the nicest. We had the Jr. Suite and it was spectacular - double sinks - king bed - sunken living room - two tv's. If you want quiet and we did - we recommend getting a room on the south side facing away from the... More

Was this review helpful? Yes 11
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear dhch40, We are very grateful for your kind comments regarding your stay with us last January. It is always rewarding to read that you truly enjoyed your holidays at our resort, enjoying our services and grounds. Like you mention, Manzanillo is a very tranquil destination which is great to truly experience the Mexican culture we have to offer. We... More

San Clemente, California
Top Contributor
69 reviews 69 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 9, 2014 via mobile

The Barcelo is a beautiful Hotel. The lobby and the grounds are beautiful! The Aztec architecture really makes everyone feel like their vacation has begun! The grounds and the pool are huge with plenty of room to swim and a small cove to swim in the ocean. What about the food??? My focus in this review is the Agave Restaurant.... More

Was this review helpful? Yes 3
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear Frank A, We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. We appreciate you feedback regarding the food served at our specialty restaurant, our Chef works very hard to try and satisfy all of our guests; however we will pass on your comments so he can improve... More

La Crosse, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 5, 2014

Our family has stayed here twice. January 2011 and March 2013. Its everything you want from a dream vacay! From the rooms to the restaurants, or the activities you can do EXCELLENCY AT BEST! Not to mention the location and the breath taking views. Staff cater us like royalty. Barcelo its always in our future plans!

Was this review helpful? Yes 5
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear Adventurers F, It great to read that you have enjoyed our services, we feel honor in being able to be part of your family vacations. We hope to have the honor in welcoming you soon! Kind regards, Barcelo Karmina Palace More

Prince Albert, Canada
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 2, 2014

A couple of winters ago we flew into Manzanillo, Mx. (Note: There wasn't a date to check for January 2013 so I checked the earliest possible date.) And stayed at the Barcelo Karmina Palace Deluxe, an all-inclusive resort. A friend and I went with a group of about 60 vacationers in January. We had a delightful stay. We were a... More

Was this review helpful? Yes 5
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear Lorraine, We thank you for your kind comments respecting your stay back in 2013 and glad you had a great experience enjoying our services and the different tours offered in Manzanillo. We hope to have the honor in welcoming you back. Kind regards, Barcelo Karmina Palace More

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Additional Information about Barcelo Karmina Palace Deluxe

Address: Ave Vista Hermosa 13 | Fracc. Peninsula de Santiago, Manzanillo 28200, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Colima > Manzanillo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barcelo Karmina Palace Deluxe 4*
Number of rooms: 324
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Also Known As:
Barcelo Karmina Palace Deluxe Hotel Manzanillo
Karmina Palace Manzanillo
Barcelo Hotel Karmina Palace
Barcelo Hotel Manzanillo

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