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Barcelo Karmina Palace Deluxe

Certificate of Excellence
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Ave Vista Hermosa 13 | Fracc. Peninsula de Santiago, Manzanillo 28867, Mexico
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Best prices for: 1 room 1 guest
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Barcelo Karmina Palace Deluxe
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Barcelo Karmina Palace Deluxe
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1,846 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
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Edmonton, Canada
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

One thing about the Barcelo's they have the most beautiful of properties. By the end April though it seemed like this hotel was winding down or something. I found that the drinks were perhaps the poorest I've experienced in any of the resorts, however the one drink they did do a great job on was the Cosmopolitan. The food too... More 

Was this review helpful? Yes 1
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear Ted S, Thank you for bringing to our attention the comments about your stay in our Hotel, all of our staff members work very hard all year round to satisfy all of our guests need, we regret not being able to fully satisfy yours. We offer our sincere apologies for the situations you previously shared. Your opinion is one... More 

Queretaro, Mexico
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been at Manzanillo a few times before, and this was our first time at Karmina Palace, for me is the best hotel on the area. Very spacious rooms, not new, but comfortable, there is plenty to do, they have several pool areas. My Barcelo favorite : the adult pool is very relaxing. The food is not great but... More 

Was this review helpful? Yes
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear DulceMR, We thank you for have chosen as for your weekend getaway. We feel honored to read that you recognize us as the best hotel in Manzanillo and that you were very satisfied with our service and grounds, especially the pool’s layout. It was a pleasure serving you and wish we can do it soon again. Kind regards, Barcelo... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This place overall is really good and I would recommend to anyone. lines at check in are long and the front desk is a little slow.Hugo was at the lobby bar the week I was there he is the MAN! Best bartender at the resort. Food is ok but everything else I really enjoyed.

Was this review helpful? Yes
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear HolyCowBb6 We greatly appreciate your preference and your recommendation! We are glad to read that you were thoroughly satisfied with our services attention, especially from Hugo he indeed is a great bartender. We also appreciate your feedback regarding the long lines in front desk, your comments have been shared with our management team so we can improve the service... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I travelled here during the 2nd week of April 2015. This is a beautiful resort and the staff and service was AMAZING! The staff are so attentive and kind. The rooms are much nicer than the pictures here and it looked like they have new couches ... or they did in our room at least. The food... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Barcelo Karmina P, Guest Relations Manager at Barcelo Karmina Palace Deluxe, responded to this review

Dear GoalTender2015, Thank you for trusting us as host during your vacations, it is wonderful to read that you had an amazing time with your boyfriend and that you found our suites to be much nicer than the photos. We are also enchanted to read your praising comments about our staff. In KARMINA we strive to deliver an excellent and... More 

Calgary, Canada
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time at a Barcelo Resort and will not be the last. Check in at the airport was a nice touch. Arrive at the hotel and head strait to your room, no waiting around to check in. Hotel was very nice. Well laid out. Great use of a smaller footprint. Room was very comfortable. Bed was nice although the mattress... More 

Was this review helpful? Yes 1
Barcelo Karmina P, Guest Relations Manager at Barcelo Karmina Palace Deluxe, responded to this review

Dear Janamik, It is wonderful to read your fantastic review, it is very rewarding to read that you had a nice time in our Resort and that you were very satisfied with our services, your suite and the express check-in you had. We are also happy to read that our food and drinks were of your liking, always finding something... More 

Tigard, OR
Top Contributor
103 reviews 103 reviews
58 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A bit odd going to an all inclusive for business but was still fine. Room was huge and very nice. Not a big fan of buffets. Dinner buffet was just ok but breakfast was very nice. It was a little noisy at night with a party from the bar. Seems like a nice vacation spot

Was this review helpful? Yes
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear EricL97332, We thank you for your preference and for the time in sharing your opinion regarding your recent stay at hour hotel, we are glad to read that you had an overall great stay. We hope that your next visit can be for leisure and not business so you can enjoy all of our services! We hope you had... More 

Brussels
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Barcelo Karmina Palace is the best all inclusive resort in Manzanillo. The rooms of the top floor have a magnificent view, the food is excellent in all the restaurants, the entertainment varied. Americans can be very noisy, but there is enough space to enjoy your stay.

Was this review helpful? Yes 1
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear FrequentTraveller25, Thank you for highly valuing our resort! It is very rewarding to read that you were thoroughly satisfied with our service, the food and that lovely view you had from your suite. We hope to have the privilege of having you back soon. Warmest regards, Barcelo Karmina Palace More 

Richmond, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Everything was fine except customer service & both premium and regular front desk receptionists, they had a personal conversations when people are waiting in line, they weren't friendly or helpful. I will return again

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear Pilar N, We greatly appreciate you feedback as it enables us to continue offering excellent service and attention. We have shared your comment to our management team so they can look into this. We are glad that overall you had a great time in our resort and will thrilled to have you back on your next vacations. Kind regards,... More 

Seattle, Washington
Top Contributor
53 reviews 53 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean: The hotel is nice. Well maintained and clean. The pool struggled with flower petals and other plant debris but that is to be expected when the pool has lush greens all around it making for a beautiful view. The only not so clean part of the resort is the smoking. It was a smoking resort and it spoiled the... More 

Was this review helpful? Yes 2
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear PJAQH, First of all, we would like to thank you for taking the time in sharing your comments regarding your recent family vacations at Barcelo Karmina Palace. It is great to read that you had a relaxing vacation and that you enjoyed the cleanliness of the hotel, the service, the variety of the food and our services in general.... More 

mission, b.c.
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

3rd time at Karmina. First time 10 years ago, then 3 years ago, then just last week. Same as the first time! Very wonderful!! Rooms are beautiful! Clean! Restaurants are all good, just ask if you're not sure about a meal to see what's in it. I now have learned the Spanish name for mushroom sauce!! Great pools! Always cleaned... More 

Was this review helpful? Yes 1
Barcelo Karmina P, Director de Relaciones con Clientes at Barcelo Karmina Palace Deluxe, responded to this review

Dear binsky57, It is wonderfull to read that after 10 years from your first visit we still are as you remember us! And that we were able to thoroughly satisfy your needs. Thank you for appreciating the rooms, the cleanliness, our restaurants and friendly staff. We will be more than honored to have you back for a fourth time! We... More 

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