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Tesoro Manzanillo

Avda de la Audiencia 1, Peninsula De Santiago, Manzanillo 28200, Mexico
Hotel amenities
Tesoro Manzanillo
Best prices for: 1 room 1 guest
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Ranked #13 of 52 Hotels in Manzanillo
A recent review
4 of 5 stars reviewed 1 week ago
gypsyhart Keremeos, British Columbia, Canada
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1,013 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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  • German first
  • Italian first
  • Japanese first
  • Spanish first
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  • All months
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Keremeos, British Columbia, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We love this Resort! It's older,yes,but the staff,the location in one of our favorite areas of Mexico is great! It's on it's own little Bay on Playa Audencia,feels like it,a public access at one end and brand new high end condo complex at the other end. Amazing Sunsets too!

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Victor M, Community Manager at Tesoro Manzanillo, responded to this review

Dear Customer. Thank you very much for writing your comments, we are pleased to know that you continue visiting us. The staff is happy to read find that their work is recognized. We hope to visit again. Best Regards. Omar Hernandez Community Manager. More 

Lake Tahoe (California), California
1 review
3 of 5 stars Reviewed 1 week ago

The hotel has potential, but it needs to be updated and needs to have free WiFi access. The cell's phones signal was poor. The service was excellent, employees were always ready to help. The Shows were entertaining. What I liked the most was that at night time it was so quiet that we slept like a baby.

Review collected in partnership with this hotel

Was this review helpful? Yes
Victor M, Community Manager at Tesoro Manzanillo, responded to this review

Dear Customer. At Tesoro Manzanillo are glad to read that you enjoy your holidays. The staffs are going to be happy to read that their work is recognized, and referred to the suggestion that you mentioned about the internet we will consider it. Best regards Omar Hernandez Community Manager. More 

Central Mexico and Gulf Coast, Mexico
1 review
1 of 5 stars Reviewed 1 week ago

Not apt for relaxation, huge convention, wedding, no use of the snack restaurant for the kids and no access to the bar because they closed down for the wedding without letting anyone know, no access to the kids area as it was under reconstruction without letting you know when you booked. WIFI, you have to pay for it, but it... More 

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Victor M, Community Manager at Tesoro Manzanillo, responded to this review

Dear guest. First of all we want to apologize for the inconvenience you mention us. The suggestion provided by you is very helpful because it will work to continue to improve and be a good choice for you. And we hope another opportunity to see the difference from his last visit. Best regards. Omar Hernandez Community Manager. More 

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2015

Resort Tesoro Manzanillo has perfect location with the beach front in the centre of Manzanillo Bay. All the rooms face only one direction, and that is the beach. It is built in beautiful Mexican architecture, where the hallways have arched window openings, through which you can enjoy panoramic scenery of surrounding hotels, time shares, condos and the mountains. The front... More 

Was this review helpful? Yes 1
Victor M, Community Manager at Tesoro Manzanillo, responded to this review

Dear Guest. For people Tesoro Manzanillo is very nice to read your comments, and we are proud to read that we are doing things right. The staff found very happy to read your comments and feel very motivated by knowing that their work is recognized. Every day we work to provide better service to become the Best Quality option for... More 

Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 22, 2015

My boyfriend and I booked last minute trip here and had a very relaxing holiday, not as quiet as we hoped as it was Holy Week and tonnes of families and many many kids there, but room was very clean, staff worked very hard, and we loved our waiter Jairo!! He came to talk to us anywhere we were at... More 

Was this review helpful? Yes
Victor M, Community Manager at Tesoro Manzanillo, responded to this review

Dear Guest. First of all we thank you for visiting us and spend a holiday with us, just as we thank you for having the time to leave us your valuable comments. The staffs are going to be happy to know about your comments and see that their work was recognized We hope to see you soon. Best regards Omar... More 

Calgary, Canada
1 review
1 of 5 stars Reviewed April 19, 2015

This was the third time we stayed at this hotel. It has gone down hill. We first were given a room with no air conditioning and the room had a strong musky moldy smell. After a lot of frustration I asked to talk to manager. He upgraded us to a very nice room. The days we were at the hotel... More 

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Victor M, Community Manager at Tesoro Manzanillo, responded to this review

Dear Guest. First of all allow me to apologize for any inconvenience you had with us. The comment that you mentioned on our staff do not speak English will be doing the needful to have a better academic preparation. We assure you that everything you mentioned we were doing the needful and work on it to get ahead in the... More 

Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 12, 2015

Manzanillo, Mexico is a treat, as it is an authentic opportunity to experience the life, food, music, and beauty of Colima. Tesoro is a resort that is popular with Mexican middle/upper class families and Canadians. We visited over the Santa Semana peak, so many families from all over the country flocked south to enjoy the sea and sand. From the... More 

Was this review helpful? Yes 1
Victor M, Community Manager at Tesoro Manzanillo, responded to this review

Dear Guest. Let me express myself with this word wooow !! Your comments are surprising, really thank you very much for having the time to write some comments so explicit, we were very happy to read that you definitely step wonderful with us. Read feedback motivates us as People Tesoro Manzanillo as it shows that the things we do right.... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 6, 2015

My fiancée and I stayed at Tesoro Manzanillo for 9 nights. After reading previous reviews I was feeling a little nervous about what the resort would be like. We loved our stay at this resort! Check-in was very fast and the front desk staff was very helpful throughout our stay. Our room was simple but always very clean. We were... More 

Was this review helpful? Yes 3
Victor M, Community Manager at Tesoro Manzanillo, responded to this review

Dear Guest. Thank you very much for your comments is very nice to see you pass a great vacation with us. The staff will be happy to read your comments and see that their work is recognized. We hope you visit us soon. Best regards. Omar Hernandez Community Mananger. More 

Mpls, MN
Contributor
11 reviews 11 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 6, 2015

The hotel is clean, staff friendly (LOVED our waiter Jairo) but I wouldn't go back during Holy Week because as an American who doesn't speak much Spanish, I felt a little out of place. The pool was CRAZY busy. LOTS of kids running around, music and announcements in Spanish which is fine but if you want quiet and relaxing, that... More 

Was this review helpful? Yes 1
Victor M, Community Manager at Tesoro Manzanillo, responded to this review

Dear Customer. It is very nice to read your comments as detailed as we mentioned several areas of the hotel and these help us improve. What you mentioned that we don’t have people who speak English is a nice review, since it is a very good area of opportunity in which we have to improve to continue with clients from... More 

Minnesota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2015

Came with 11 in our party. Nine from Canada and two from the states! 11 total! WE had a great time and the food was great! The help and services were great! We had a fantastic maid, her name was Brenda Pena, she spoke English and was from Cali but married a man from Manzanillo. She was very helpful and... More 

Was this review helpful? Yes 1
Victor M, Community Manager at Tesoro Manzanillo, responded to this review

Dear Customer. Thank you very much for your valuable comments, everything you mentioned abouts us is great, we are very happy because we realize that we are doing things right. The staff will be happy to read your comments, it is motivation that their hard work is mentioned and acknowledged. We are delighted that you spent a nice holiday we... More 

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