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Tesoro Manzanillo

Avda de la Audiencia 1, Peninsula De Santiago, Manzanillo 28200, Mexico
Hotel amenities
Tesoro Manzanillo
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Ranked #13 of 52 Hotels in Manzanillo
A recent review
4 of 5 stars reviewed 2 days ago
HelloMcFly Gibbons, Canada
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977 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Gibbons, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Traveled as a large family (3 rooms) we were able to get connecting rooms which was awesome. We loved the kiddie pool and water slides, the kids spent all day everyday in them. My husband and I swam in the ocean and had no problems, it looks rough but if you get past where the waves are pulling back it's... More 

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Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Older style hotel, however very clean, food could do with some imagination, saw a lot of the same products for lunch and dinner buffet, Italian dinning very good, evening shows were very good and loved the ATV tour to the top of the mountain, amazing view.

Was this review helpful? Yes 1
Red Deer, Canada
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

As our very first trip anywhere, we did decide to make cost our priority when choosing a resort as it seemed using reviews just added confusion! The TESORO was truly an experience, some good some bad. Let me say right off. Staff are friendly and helpful and there is effort to get you answers when the language barrier becomes an... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My wife and I came to this resort after the resort we started at was a nightmare. We liked the rooms at the Tesoro and the staff was great ( Fernando the hockey guy and Jairo was really good too). They have decent food and good entertainment. We also like that all the rooms face the ocean with great views.... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our first time visiting this hotel, and we want to go back soon. Front desk quick and efficient. Restaurant buffets have great variety. Food and beverages excellent. Courteous & friendly employees. We were accommodated in room 1750 & 1752 which was great to have our family together. Had great views !! Rooms, all restrooms, spa, and sauna immaculate... More 

Was this review helpful? Yes 1
Banff, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Everybody that complained about this place in previous reviews are way too hard to please. This is a great hotel , food is good and surprisingly , the Italian restaurant is excellent. Great shows at night, great entertainment around the pool, you always get a chair either at the pool or at the beach , it's not a competition of... More 

Was this review helpful? Yes 3
Portage la Prairie, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in quick although our family was placed at opposite ends. Rooms were clean and beds comfortable fridge and maids did a great job.The breakfast was good lunch buffet was basic and not enough variety. Supper buffet was a disappointment but a la cartes really were a fabulous experience. Very poor bar service a tip or tips meant nothing. Drinks... More 

Was this review helpful? Yes 1
Edmonton, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel staff was friendly; buffet food was ok, but not a lot of variety, service was often slow. Elevators need to be renovated. Safety - We had an incident in our bathroom, when the large ceiling tile came loose and fell down breaking the sink and the bathroom mirror. Please make sure to ask hotel staff to check your bathroom... More 

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London, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

We vacationed at Tesoro for 2 weeks. Our room was ocean view, pretty and clean. The food at the A la carte restaurant was terrific, and the buffet was average, but with a lot of choice. The surrounding areas were very well manicured and kept cleaned with a sparkling pool to cool off in. We found the staff friendly and... More 

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Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Upon arriving the lobby was very busy..extra staff should have been brought in so wait would not be so long. Management problem..When going into our rooms the first thing that hit you was the smell of mold. It was everywhere, the curtains, under the sink. even around the bed legs. The fridge was so full of black mold and rust... More 

Was this review helpful? Yes 4
Victor M, Director General at Tesoro Manzanillo, responded to this review

Dear Guest In the name of Tesoro Manzanillo people we appreciate the time to share your experience, We apologize for the inconvenience during your stay, the feedback of our clients in very important for us. We celebrate that you like our Nightly shows like Brand new Broadway show recently opening past January, All our executive management take immediately action regarding... More 

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