Worst vacation in Mexico ever....and we have been all over....this resort does not cater to tourists....no english...food awful....same thing everyday, just changed the sauces (very spicy) Most of the activities for children were either closed or broken....No or very poor assistance by staff....due to language barrier....Our accomatation was terrible...dirty, moldy, and again...poor maid service...had to chase down towels daily....Resort does... More

Advantages of the hotel: They have nice sport facilities and a rather long water slide. You can also play gotcha and there are also a climbing wall and an archery range (but all these is not included and a fee is charged!). There is also a hotel doctor for emergencies. Disadvantages of the hotel: First of all please note that... More

I just got back last night from my trip and although I got a screaming deal on the price, what I recieved was 5 star service. Lupita from AIr Transat was fantastic, she checked in with me all the time to ensure I had everything I needed. The resort was only at 10% capacity during the week and 90% on... More

Just wanted to thank all the staff at the gran festival in manzanillo...the service was outstanding, the acomodations really confortable,the food excellent, and the staff...the best!! We are definitly going back next year, it is a highly recomended resort specially if you are travelling with family. The kids 13, 10 and 4 had a blast!! We are looking forward to... More

Had such a great time, the food was great and the staff are second to none. Lots of high energy and endless smiles! More

The food was horrendous. Same ingredients were used for all three courses (breakfast,lunch,dinner) and the meat they chose to use was of the lowest quality I've ever seen. You could tell the meat was very low grade and frozen before thrown on the grills. Honestly, I kept hoping that I would not get hungry to avoid the food. I would... More

Thank you so much! we had such a great time, people where all very nice and my kids had a blast!!! great place to go with your kids, so many activities for them. We are planning to comeback for Christmas vacations! Great deal! :) More

They don't care about engish speaking tourist and it caters totally to the spanish ecspecially the mc of the show. It is not a safe resort at all if your by your self and the employees fratrinise with the female guests way too much and take advantage of pretty young girls. My friends daughter was taken advantage of and she... More

Went this January to visit some friends @ Manzanillo, and we stayed at Gran Festivall for almost a week.... LOTS OF ACTIVITIES, kids were driving me crazy between the waterslides, paintball and sports (4 kids can drive you crazy with so many options and so different opinions) I had such a good time w the family, if you are looking... More