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Gran Festivall All Inclusive Resort

Km 12.5 Carretera Manzanillo, Manzanillo 28200, Mexico
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Gran Festivall All Inclusive Resort
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Ranked #25 of 52 Hotels in Manzanillo
A recent review
3 of 5 stars Reviewed May 26, 2015
Prissy6969 Vancouver, Canada
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494 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (494)
  • Mar-May only
    (149)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (155)
All months
1 review
2 of 5 stars Reviewed June 2, 2015

Rooms are small and old. Walking distance to rooms is too far, at least I am shedding some Kg's. Too much chlorine in swimming pool, my hair is frizzy. Food is good, but repetitive. Reception staff are not trained to handle non Spanish speaking tourists. All inclusive alcohol on tap, which means all you can drink, winner winner!! I'm so... More 

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Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 26, 2015

We travel to Mexico 2 or 3 times a year and each time we go to a different place and different chain of hotels. We always go for two weeks. Because we are retired, this hotel may not be right for the younger crowd who want upscale. Each villa has a separate bedroom, eating area, living room and two bathrooms.... More 

Was this review helpful? Yes 1
Javier L, Director de Relaciones con Clientes at Gran Festivall All Inclusive Resort, responded to this review
Google Translation

Estimda Prisy696 Nos alegra haber alcanzado sus expectativas. Nuestra propiedad ofrece como usted lo dice un area especial para cada... More 

Guadalajara, Jalisco, Mexico
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 1, 2015

I went to this hotel about 2 years ago. Nice hotel overall. Has air conditioning, buffet, several swimming pools and pretty much everything you need. This hotel is more a family style hotel not really a spot for young adults but if you enjoy more of a relax setting then this is the spot for you. The beach has at... More 

Was this review helpful? Yes 1
Javier L, Director de Relaciones con Clientes at Gran Festivall All Inclusive Resort, responded to this review

Dear Kevin Thank you very much for the time it took you to write your opinion , we are glad that we reached some of yours expectations . We hope to see you in your next visit to manzanillo cordially More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 30, 2015

Reading the reviews I was a bit worried after I had booked this trip through SunWings but we had a great vacation. The resort is huge and in need of a facelift (they were repairing and painting when we were there) but there is plenty to keep entertained. We went for spring break with co-incided with spring break in Mexico... More 

Was this review helpful? Yes 1
Javier L, Director de Relaciones con Clientes at Gran Festivall All Inclusive Resort, responded to this review

Dear 2015 AMH Thank you very much for the time it took you to write your opinion , we are glad that we reached some of their expectations . We will be happy to see you again in the near future . cordially More 

Vancouver, BC
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed April 19, 2015

The price was so reasonable that we did not go with high expectations. That said, this was just the wrong place for us. It does cater to families and there are lots of activities for children. Unfortunately, we were there during Easter as a couple and the noise level was unbearable. We had to escape to Comala for a few... More 

Was this review helpful? Yes 4
Javier L, Director de Relaciones con Clientes at Gran Festivall All Inclusive Resort, responded to this review

Dear partiof1 We appreciate the time you took to write your review about Gran Festivall. We are confident that future travelers will guide how to enjoy more our property. Cordially the Dirfeccion More 

Travelers are raving about these Manzanillo hotels

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 12, 2015 via mobile

Traveled with a family of about 30, the rooms were full of bugs the safe had no key, no fridge in the room. I understand its all inclusive but I would have liked to have a cold water or soda after bar and restaurant was closed. The food is not good not even in the restaurant you can only get... More 

Was this review helpful? Yes 4
Javier L, Director de Relaciones con Clientes at Gran Festivall All Inclusive Resort, responded to this review

Dear Jlo121381 We appreciate the time you took to write your review and we sorry for the inconvenience that happened to your son, unfortunately we have no way to know what really happened ; our property as other legals hotel propertys in mexico has an internal security department who make their effort to try to clarify what happened; but off... More 

Edmonton
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 10, 2015 via mobile

First of all, my daughter & I needed a quick & inexpensive sunny get a way from winter. We had read the reviews, so we came with low expectations and were overall quite happy. The food was authentic spanish & delicious. The staff; Fernando at the adult pool, Patricia at the buffet, Jorge at the family disco and all of... More 

Was this review helpful? Yes 5
Javier L, Director de Relaciones con Clientes at Gran Festivall All Inclusive Resort, responded to this review

Dear lisa Thank you very much for writing the experience during your recent stay with us ; We love to hear that enjoyed your stay at Gran Festivall. We hope to see you again in the near future . Cordially The management More 

Plymouth, Minnesota
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed February 27, 2015

Just got back tonight and we had a great week! Our room was attractive, bedroom, living room kitchenette, bathroom and pretty deck! The grounds are beautiful. The pools are beautiful. The ocean is fantastic. The ocean was a fast walk from our rooms, no more than 5 minutes over a bridge. At the beach there is a restaurant open for... More 

Was this review helpful? Yes 6
Javier L, Director de Relaciones Públicas at Gran Festivall All Inclusive Resort, responded to this review

Thank you very much for your comments, we are glad that we have pleased. We waited again in the near future . More 

Edmonton, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 26, 2015

We just got back from here after a weeks stay through Sunwing Vacations. We had read the review prior and came into the resort with a grain of salt. With that being said we enjoyed our stay which met our expectations. The resort is huge with over 500 rooms and villas. We stayed in the 100's area and had our... More 

Was this review helpful? Yes 4
Javier L, Director de Relaciones con Clientes at Gran Festivall All Inclusive Resort, responded to this review

We appreciate the time you took to write your review about your recent stay. We are sure that your goals will guide more travelers comments about the services of Great Festivall More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 22, 2015

stayed at the Gran Festivall from January 24 to February 7th 2015 with a group of over 20 and it was the worst place I have ever stayed at .first off the food was a hit or a miss but always cold and the restaurants are run down , as for the room the first one was way up in... More 

Was this review helpful? Yes 3
Javier L, Director de Relaciones con Clientes at Gran Festivall All Inclusive Resort, responded to this review

We appreciate the time you took to write your review about your recent stay. We currently have renovated restaurants , our hotel offers all-inclusive because of this does not offer more units with kitchen , refrigerator microwave and coffee that are not part of the amenities offered because we are an all inclusive hotel, guests can deposit their valuables in... More 

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