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Ixtapa Palace Magic World


Ixtapa Palace Magic World
Paseo de las Garzas 1, Ixtapa 75555, Mexico
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Traveler Reviews

52% Recommend
3.0 of 5 stars 20 reviews
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All (20)
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[ Date ] [ Rating ]
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1 of 5 stars
luv2B-in-Mexico 6 contributions
Washington
May 3, 2009 | Trip type: Couples

This place was an exchange through RCI , cannot believe they are even associated with them. this place is so run down, nothing worked, or was open. handle on slider was broke,we got the screw in enough to lock the door, no pillow cases on pillows, which look like just bags of stuffing, water in pool was very dirty looking,... more

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4 of 5 stars
keego91 1 contribution
Orlando
Mar 8, 2009 | Trip type: Family
0/1 found this review helpful

We traveled in Feb 2009 had a wonderful family vacation the staff was friendly and very helpful since we didn't know much Spanish. The hotel is centrally located. Lush tropical vegetation. The room was clean & spacious, large pools ,walking distance from beach. The water park was fun for the kids. Would go back again in a heart beat. more

Terrible
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2 of 5 stars
MStierle 5 contributions
New Jersey
Jan 13, 2009 | Trip type: Family

Staying at the Ixtapa Palace was a terrible experience. We spent the first 5 days of our 8 day trip searching in vain for another hotel to stay at. The rooms were clean, but that is the only nice thing I have to say about them. We were told they slept 4 but in reality were only given a king... more

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1 of 5 stars
billp55 1 contribution
Winnipeg
Feb 4, 2008 | Trip type: Couples

This place is terrible. We were led to believe it was beach front, in fact it is a good 15 min walk. All the furnishings are 2nd and 3rd rate. Bed is a 5" foam mattress on a cement slab. The so-called kitchen doesn't have a microwave as was indicated, the coffee pot is a 12 cup maker with a... more

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1 of 5 stars
montigg 1 contribution
Ca
Nov 19, 2007 | Trip type: Family
1/1 found this review helpful

We travel frequently! This was single handedly the worst hotel we have ever stayed at. The service was terrible, the people were rude, the hotel jacuzzi had no water in it, one of the pools was NASTY dirty, the mini golf course had weeds growing out of the holes and it was tiny, the rooms had no towels and only... more

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1 of 5 stars
Spring46 1 contribution
indiana
Jul 26, 2007 | Trip type: Couples

I was very,very,very,disappointed with Ixtapa Palace Resort. First of all to me that was not a resort,the lobby was plain kind of dirty no kind of entertainment in the lobby what-so-ever. The bar in the main lobby was there for show not available for a drink. the rooms were shocking,the phones in the room weren't working the whole week of... more

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5 of 5 stars
scuba1122 7 contributions
Los Angeles
Jun 5, 2007 | Trip type: Couples
3/3 found this review helpful

We also received a complmentary 5 night stay as a bonus from a time share we purchased in Florida. The Florida trip not so good.... When my husband purchased our trip to celebrate our 2nd anniversary he clearly communicated to the agent that we did not want to attend a time share. The price was to good to be true.... more

Great Place
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5 of 5 stars
FloridaSwimmer 1 contribution
Florida
Mar 15, 2007
1/1 found this review helpful

February 3, 2007 We loved the place! We had a two bedroom unit that was very clean with daily maid service. It was great for the whole family. The kids loved the pools, waterpark and amenities. The beaches were nice, we really liked Ixtapa Island and Las Gatas. Everyone at the Ixtapa Palace were very friendly and helpful. They gave... more

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4 of 5 stars
Big_Al_D 1 contribution
metro Atlanta
Dec 2, 2006 | Trip type: Couples
6/6 found this review helpful

We had received the 5 night stay at Ixtapa Palace as a bonus from the purchase of a timeshare the previous year. After reading some of the other reviews, I had not set my expectations too high, but we were pleasantly surprised. The Ixtapa Palace is set up to cater to locals, but a little preparation helped us 'gringos' fit... more

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4 of 5 stars
BalueGould 12 contributions
Yuba City, California
Jun 1, 2006
6/6 found this review helpful

Taxi ride from the airport ($29) got us at the hotel Saturday May 20th at approx. 5:30pm. We were greeted by staff who got us registered quickly and Gil, took us to our room. We were able to understand him, though we knew very little Spanish, enough to get by. Upon showing our room to us, he checked the TV,... more

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Ixtapa Palace Magic World Address

Paseo de las Garzas 1, Ixtapa 75555, Mexico