This was an RCI exchange. I have been a member of RCI for many years now and have enjoyed many locations with them through Mexico and Hawaii. The Park Royal does NOT like you to visit them using your RCI membership and they show this by putting you in a hotel room that looks like a cell. No, I have... more

I had to travel for business but my wife got an excellent bargain price with the condition of taking a tour/hearing, so I took my family with me. Hotel is old but in a renewal process, the renewed rooms are nice and the old rooms are regular, all very clean though. There is free wireless internet in the lobby area,... more

I have been travelling different times to ixtapa and this is my third time in this year that i stay in park royal ixtapa, the desk people very helpfull, and the concierge of the hotel always helpfull, going with friends is excellent because is nearest of the principal night clubs, but yes the lounge in the hotel is very loud... more

We travel to west coast Mexico 1-2 times a year, so we are aware of the resorts and how they stack up to others. This is my first time reviewing one because of the experience. The good: great view from room, nice beach for swimming and playing with children, food was good and the food service was exceptional. The bad:... more

I really liked this hotel for the following reasons: * Good food. My husband is a vegetarian and every time we go to an all-inclusive hotel he can only eat salads and chips, but here he had delicious meatless dishes and I enjoyed the seafood and the steaks. * Good service * hotel located at the entrance of Ixtapa *... more

We went here for our anniversary and my husband called ahead to make sure we had an awesome view. We were on one of the top floors and the view out of the balcony was just breathtaking! ANd that night they brought up a desert tray, I don't know if that was normal or just because my husband had called... more

After staying at the NH Krystal and giving it a negative review, I went back to Ixtapa and stayed at the Park Royal even extending the stay for more than 6 weeks What a difference between the two hotels. After reading subsequent negative reviews for the Krystal mine was too kind toward the hotel. I must say that the Park... more

We stayed at the Park Royal from March 5th to the 12th, it was a wonderful place to stay! We were on the 21st floor with a spectacular view of the ocean. The entire staff from the waiters, maids, bartendars, front desk to the entertainment team were awesome! I can't say enough good about it. We never had a problem... more

We stayed at the Park Royal from March 26-April 4th, and would go back tomorrow, if we could! This was our 3rd trip to Ixtapa, last year we stayed at the Dorado, and enjoyed that, but couldn't pass up a deal at the Park Royal, even though I was pretty apprenhensive, prior to our trip, about doing an AI in... more