After my wife and I spent a lot of time reading the different reviews out there about this resort, we had mixed feelings but were extremely impressed by this resort. The taxi took us from the airport to the resort, and there was somebody there to take our bags to the reception area. We go through the check-in process with... more

These people offer a variety of vacation packages & ownership options. Some include free companion airline tickets, which subsequently turn out to be worthless. They do not stand behind what they sell. There is absolutely no customer service follow-up. Once they have your money they simply do not care about you. The workers & servers are all pleasant, polite &... more

The Pacifica started out on the wrong foot for us. Upon check -in (@ 4pm) we were told our room was not ready yet and we were able to sit @ the pool and enjoy the all-inclusive drinks/snacks. After checking twice with them, our room was finally ready 2 hours later. Then the busboy took us to a room that... more

This is a slightly biased review, as my family have been coming to Pacifica for almost 20 years as timeshare owners, but I really do think Pacifica is a lovely place and want people to hear some good things about it! There is no doubting that in the past 10 years or so their marketing has been racheted up to... more

Staff was very courteous. We had one of the Jr rooms and it was adequate, but I did not like the step up to get to the kitchen and restroom. But it was alway cleaned nicely. Some rooms had their own jacuzzi and some of the buildings had their own pool. Beach was convenient for us, but for some, it... more

My wife and I stayed at Pacifica "Sands" and we really enjoyed it. We booked our stay thru RCI and so we were manditory all inclusive guests, which was fine. I had researched the names of a few recommended restaurants in Ixtapa/Zihua., but we found the buffet food at Pacifica to be very good, and the week we were here... more

My vacation at Pacifica had major ups and downs. Upon arrival, we checked in - to discover that the all inclusive was optional, which was not what the RCI website said. During check-in, we were reminded that the loss of our bracelets or towel cards would result in substantial replacement costs. To be expected, perhaps, but not the way we... more

Hello We booked a week through RCI and stayed at the Pacific Club. We originally were booked there and I had read some reviews and had contacted the resort to see if we could upgrade. After multiple attempts they had told me to check when we checked in. When I asked the front desk they said that there were no... more

The hotel isn't that bad but it isn't fit for toddlers. First of all the smallest pool was too deep for my 5 yr old, imagine my 1 year old there. Also, the balconies aren't safe for children they can fit perfectly between the poles or tubes. It was nervewracking taking care of our 1 and a half all day... more