OK - it's not the Hilton. This is a Mexican resort designed for upper middle-class Mexicans. Most of the staff, though smiling and helpful, speak no english. WE LOVE IT! Had our 2nd stay in 5 years the first week in December, and we were the token americanos the entire week. Beds are Mexican-traditional firm (OK - HARD), rooms are... More

The rooms are nothing special and the beds are not very comfortable.... so we just paid a lot more on the Mayan Riviera and the beds were no better....BUT the food is really good, the entertainment, day & night, fun and the staff incredible. This is not a high rise on the beach, you don't have to 'dress' for dinner... More

Stayed here Feb./09 for 3 weeks. Found a deal on-line and booked flight and hotel separately for $4500, 2 ppl all included. This is a very relaxed place to stay and the weather is perfect for getting a dark tan. Not a drop of rain or cloud in 3 weeks. NO frills here, food was very average and lots of... More

We stayed for a week at this hotel and were not impressed at all! Staff tried to be friendly but most of them did not speak enough english to help you with anything. The restaurants left alot to be desired as far as cleanliness, the buffet style food was terrible. Our room was less than comfortable, beds were rock hard... More

Front Desk/Check In, we got in at 3:00am, pretty much everyone had to be moved to different rooms after complaining, they were either not made-up, dirty, ants, no water, smelled like sewer, expected two guys to share a room with one bed, ect. It took about two days to find rooms for everyone. The front desk staff was not very... More

This is the best mexican experience you can have at an all inclusive! The guests are 90% mexican.. it's a agreat immersion into the culture and language with the other guests and the staff BUT if you need to be understood there are many friendly english speaking staff. The activities & the entertainment staff are a lot of fun and... More

i came with my family to the qualton club ixtapa, and we LOVED it!!!! but when you go don't expect much, this is a verry mexican hotel so not everyone can speek english...Be Awair...all of the staff will try the best they can to help you ubt not every thing's perfect. if you go to the infermation center the entertainment... More

This hotel is a dump. Hot water is iffy at best. The food is terrible.I was not able to get my money back for unused nights. The only positive thing I can say is the room had a fantastic ocean view and the staff do their best to be helpful. I was on the phone to Orbitz after my arrival... More

Being a small town Alberta (Canada) girl, Qualton was just my flavour. The rooms, at first, were a fright, but after a night or two, the relaxed atmosphere of the entire place grows on you, and the rooms fit right in. I loved how all the rooms have two external exits, and you aren't passing people in the hallways all... More