We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 49 Huatulco hotels

Secrets Huatulco Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Bahia de Conejos, Lote 8, Huatulco 70989, Mexico
Hotel website
Hotel deals
Hotel amenities
Secrets Huatulco Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Secrets Huatulco Resort & Spa to your Saves list
Ranked #3 of 49 Hotels in Huatulco
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed July 28, 2013
Luis M Mexico City
Write a Review

1,219 reviews from our community

Traveler rating
    742
    316
    109
    41
    11
See reviews for
82
852
24
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (485)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (1219)
  • Mar-May only
    (393)
  • Jun-Aug only
    (199)
  • Sep-Nov only
    (222)
  • Dec-Feb only
    (405)
All months
There are newer reviews for Secrets Huatulco Resort & Spa
See the most recent reviews
Mexico City
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 28, 2013

We've recently been to Secrets Vallarta and the Huatulco Resort was kind of disappointing. Service wasn't as good as in Vallarta; it lacked attentiveness. Some details that were overlooked, like no night-courtesy ever, mini bar wasn't re-stocked, service and food in restaurants was kind of low-quality, AC in rooms was of mild power, rooms were smaller... overall it felt a... More

Was this review helpful? Yes 3
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear Luis M, We would like to say thank you for sharing your comments. I read carefullty your message and I'm sorry to know that we didn't fulfill your expectations. It is very important for us to have the feedbacks of our guests (in order to correct imperfections), and in this frame I would like to know if you tell... More

Chatham, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 27, 2013

We stayed at this property in 2012 and elsewhere in 2013. We really missed it. The bay can be rough and that may be the only knock against this Hotel. We were treated very well by all we encountered. There was a concierge named Mauricio who was the picture of enthusiasm. We were pampered at all the restaurants with excellent... More

Was this review helpful? Yes 1
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear Tony_121959, Thank you very much for sharing your comment, and thank you very much for coming back to our resort. We are very pleased to know that you enjoyed your stays at Secrets Huatulco. I will send your message to Mauricio and all the staff you mentioned. It would be our pleasure to see you again and to make... More

Lake Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 25, 2013

My wife and I just returned from Secrete Resort and Spa in Huatulco Mexico. From the arrival at the airport until our arrival back to the airport it was a WOW experience. Because we were celebrating our 63rd wedding anniversary and my wife's XX birthday we were escorted to and from the resort by a private driver/transfer; arranged by the... More

Was this review helpful? Yes 4
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear Harrison Y, We are glad to know that you enjoyed your stay at Secrets Huatulco; and that all our services fulfill your expectations. I will share your comment to our staff, as it is very important for us to know that we are working well and offering what our guests are expecting from their holidays. As you mentioned, Huatulco... More

St. Louis, Missouri
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 22, 2013

We stayed at Secrets Huatulco July 16 - 19, 2013, and had an incredible time there. We were in Huatulco for a week, and were at Dreams for the first few days (and had a great stay there), then transferred to Secrets. They are owned by the same company, but Secrets is the "adults only" resort. We arrived the day... More

Was this review helpful? Yes 3
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear mom2aandd, Thank you very much for sharing your experience in Trip Advisor. It has been our pleasure to attend you at Secrets Huatulco; and we are pleased to know that you had such a great time here with us in the splendid mexican coast. Your comment will be shared to our staff. It will be for sure a source... More

Effingham, Illinois
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 20, 2013 via mobile

After reading all the reviews, I was a bit nervous about getting sick at this resort. We just returned from a week and were perfectly healthy all week (except of course for the one morning I realized I cant drink a whole bottle of tequila and be fine). My husband and I ate everything they offered and drank water by... More

Was this review helpful? Yes 3
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear sdm256, Thank you very much for your feedback. We are pleased to know that you enjoyed your time in our Resort. I will share your experience to our team, and they will be for sure very happy to read this positive comment. Because we need to constantly improve and offer the best quality services to our guests, I would... More

Atco, New Jersey
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 19, 2013

Our stay was from 7/6 to 7/13. Let me say that I read tons of reviews about this property before we left, man some of the things people complain about I mean really?? The one thing that made me a little apprehensive was the people getting sick, but that seemed like only the beginning of June for some reason, no... More

Was this review helpful? Yes 6
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear tattooed856, We are very pleased to know that you enjoyed your stay at our resort. Your message will be sent to all our team. It will be for sure a source of motivation for them to read your comment; and they will feel a lot like to offer even yet better services. It would be a pleasure to welcome... More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 9, 2013

I loved everything about this place EXCEPT being sick. Everyone in our group was sick for part of the trip. I would give 5 star, but illness made it 3. Our group of 7 visited Secrets Huatulco June 14-21. This was our third all inclusive and second Secrets stay. Check in: Excellent- We arrived at the airport where the Apple... More

Was this review helpful? Yes 4
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear KPow11, We are really sorry to know that you got sick during your stay at Secrets Huatulco. Your aim is to offer the best quality services, and in this frame we are especially taking care of applying measures to avoid the kind of situation you passed by. I mention you that we have certifications regarding food and beverage handling,... More

Saint Charles, Missouri
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 8, 2013 via mobile

The resort is beautiful, the area is beautiful. The food egh, the drinks egh. We plan on returning to huatulaco but we will NEVER return to this resort because of the severe stomach issues. I've been places where I should have gotten sick and never did. After a day my husband and I both were Leary to eat anything. I'm... More

Was this review helpful? Yes
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear Deana_stl, Thank you very much for your feedback. All the comments that we receive from our guests are very important for us, as our mission is to offer the best quality services. I read in details your message and I am really sorry about your stomach issues Let me assure you that we are doing the best we can... More

Hillsboro, Illinois
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 8, 2013

Overall, our vacation to SECRETS in Huatulco from June 28 - July 5 was enjoyable and relaxing. Having said that however, there are a few things that we could have done without; and those planning a trip should be aware of a few things. On the positive side, the setting is simply gorgeous, nestled at the foothills of the Sierra... More

Was this review helpful? Yes 2
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear albracht1, We thank you very much for your feedback. It is a pleasure to know that in general you enjoyed your time at Secrets Huatulco. I will take in account your comments (negative and positive); and will send them to our staff. We can´t wait to welcome you back soon. Warm Regards, Aurelien Pichereau General Manager Assistant More

St. Albert, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2013

We had such a wonderful stay in Feb 2013 that we are returning in Dec 2013. Everything at this resort was amazing, we didn't go to the Spa but we will in Dec as we heard so many good things about it. We hope the surroundings will be nice and green. See you in December cant wait! Susan & David

Was this review helpful? Yes 2
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear Susan2619, Tnak your very much for your comment. We are delighted to know that you enjoyed your stay with us, in the splendid Mexican pacific. It will be a pleasure to welcome you again in Dec 2013, and to show you our Spa. I'm sure you will not believe what you will see. Our Spa and its staff are... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Secrets Huatulco Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Secrets Huatulco Resort & Spa

Address: Bahia de Conejos, Lote 8, Huatulco 70989, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Secrets Huatulco Resort & Spa 4*
Number of rooms: 399
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, TripOnline SA, Despegar.com, Odigeo, Otel and Tingo so you can book your Secrets Huatulco Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Huatulco Hotel Huatulco
Secrets Huatulco Resort And Spa

1,410 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1387)
Viewed
Hotel & grounds (249)
Viewed
Pool/beach area (317)
Viewed
View from room (116)
Viewed
Dining (67)
Viewed
Room/suite (127)
Viewed
Bathroom (14)
Viewed
Family/play areas (17)
Viewed
Business center/function rooms (4)
Viewed
Other (476)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (7)
Viewed
Dining (10)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay