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Secrets Huatulco Resort & Spa

Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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Bahia de Conejos, Lote 8, Huatulco 70989, Mexico
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1 room 1 guest
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Secrets Huatulco Resort & Spa
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1,788 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sacramento, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I just returned from 8 nights at Secrets Huatulco and the stay greatly exceeded all of our expectations. I have always been leery of all inclusive resorts, believing that everything from the food to the accommodations would be substandard - boy was I wrong. Secrets Huatulco sits alone in a secluded bay about 30 minutes south of... More 

Was this review helpful? Yes 5
London, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

As an AM Resorts fan it was an easy choice to pick Secrets for our trip to Huatulco. I was a bit nervous about the bad reviews and sadly they all checked out to be correct... This hotels at its best could be part of the lower category "Dreams", however the name is misleading guests into believing they will get... More 

Was this review helpful? Yes 1
Aurora, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I was disappointed with Secrets. The area was beautiful and I felt very safe, the weather was great but a little too warm. We would consider returning to the area, but I would not stay at the Secrets again. I loved not having to make a reservation for dinner, but the quality of the food did not compare to other... More 

Was this review helpful? Yes 5
Woodbury, Minnesota, United States
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

I have purposely delayed writing this review in the hope that Secrets Huatulco Resort would fulfill their promise to reimburse a fellow traveler for medical bills. She incurred the injury when she stepped on a broken bottle while wading in one of the resort pools. Unfortunately Secrets has fallen well short of expected customer service as they have done nothing... More 

Was this review helpful? Yes 6
Edmonton, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Travelled with Air Transat Vacations out of Edmonton, direct flight. Stayed the first two weeks of March in a preferred swim out, bldg 6, right across from the pool bar. Perfect location! Got up every morning to watch the "towel" game, everyone jockeying for lounge chairs by the pool! Didn't matter to us, we had a swim out with our... More 

Was this review helpful? Yes 4
Dallas, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this place is relaxing. From the time you get there you are treated so well. Someone is always ready and willing to help you out. All of the restaurants have really good food. Room service is quick. It is the perfect place to rest and enjoy. It is not your typical cancun or cabo, and that is what... More 

Was this review helpful? Yes 1
Quincy, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My partner, I and another couple went to Secrets in Huatulco for a week to spoil ourselves in the swim up suites with unlimited drinks, food and the ultimate in personalized service. What we found was that they would only furnish our room bar with a limit of four airline bottles if liquor - we had no special reservation number... More 

Was this review helpful? Yes 3
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to share us this review. We are very much concerned about the experience of our guests. In this frame, we are truly sorry to know that you weren´t satisfied by your stay here at Secrets Huatulco. And we would be very grateful if you could give us more details about... More 

Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just came back and love this hotel. I have been vacationing with the chain for years and never have let me down. Here some tips, all rooms are ocean view, the hotel is really well built and therefore any room is facing the ocean even if it is not the full view. All specialties restaurants are amazing if you... More 

Was this review helpful? Yes 6
Kenora, Ontario, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for 7 nights In January . From the time we arrived (greeted with cold cloths and bubbly) to the time we left we were treated like royalty. we took the swim out room. Upgrade to the preferred club and was worth every penny. Rooms were clean and actually very quiet. we had some rowdy... More 

Was this review helpful? Yes 4
New Jersey
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I think it was a little of this and a little of that...in other words, a combination of everything the resort had to offer that made our 5 night stay in March so enjoyable. It's rare that a mother can vacation with her adult (but, young :) son and not feel out of place at an adults only resort, since... More 

Was this review helpful? Yes 1
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