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All 49 Huatulco hotels

Secrets Huatulco Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Bahia de Conejos, Lote 8, Huatulco 70989, Mexico
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86%
Ranked #4 of 49 hotels in Huatulco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Peter A Tarzana, California, United States
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1,121 people have reviewed this hotel

Traveler rating
    673
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (452)
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English first
Tarzana, California, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We travelled August 14th - 18th. This is the 3rd Secrets we have visited in the last 18 months. The other 2 were Silver Sands in Cancun and Secrets Puerto Los Cabos. These people have the formula down perfectly. All inclusive means (all inclusive), they did not try to force you into upgrades or extra cost meals.WE had a junior... More

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Fort McMurray, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Travelled in December 2013 (week before Christmas) with my fiancée to get some sun before coming back to the -40 Canadian Winter!! I was blown away by the service, atmosphere, great food and rooms at this property. 1) Room - Junior Suite -- we did not upgrade.. chose the most standard room they offered... all have beach view rooms. We... More

Was this review helpful? Yes 4
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was celebrating my 1st wedding anniversary and was looking for a nice beach hotel in Mexico, I'd stay before on the Dreams Huatulco and believed the Secrets, adult-oriented, would be a better choice for this particular occasion. Overall the hotel had many ups and downs, in the end, making my whole stay just average. I will begin with the... More

Was this review helpful? Yes 3
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear guest, We thank you very much for your message, it is very important for us to receive the feedback of our guests; in order to take measures to improve our services when needed. In this frame we are pleased to know that you were satisfied by our service, rooms, food & beverage and you like Huatulco. It is a... More

Downey, California, United States
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the secrets huatulco for a week from July 4-11. This place is amazing, the resort is in a beautiful location. The views left me breathless. I was so concerned after reading so many reviews but even though we had one little inconvenience with the flight back home to LA which has nothing to do... More

Was this review helpful? Yes 3
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

It was our pleasure to have the opportunity to host your holidays. I am glad to know how much you enjoyed spending time at our hotel and spa highlighted by our staff’s attentiveness. Our mission is to create memories by exceeding our guests expectations and I'm very pleased to read that we accomplished this goal during your stay. I look... More

Larkspur, California
Contributor
18 reviews 18 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at Secrets Huatulco for one week. We chose this resort based on past trips we have enjoyed at other Secrets properties (Silversands and Maroma). We also liked the look of Secrets Huatulco due to its secluded and quiet location. We were not at all disappointed with the design or location of this resort. The design... More

Was this review helpful? Yes 3
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear PlayaChic...: First of all let me thank you for your message and staying at our resort in your past vacations. Let me assure you that your feedback is very important and that we will take in account your comments; since our mission is to offer the best quality service to our guests. It has been our pleasure to attend... More

Carlsbad, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything at Secrets is outstanding, starting from an easy arrival process and later being greeted by very helpful and always cheerful Apple Vacations representative - Mr. Marco. Checking in was a breeze thanks to Mr. Luis - the hotel Concierge, who easily upgraded us and always helped out during our stay. Secrets is a place to stay if you like... More

Was this review helpful? Yes 2
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear guest, Thank you so much for taking the time to submit this wonderful review! I'm sure this will be very helpful to our guests. I encourage you to keep my contact information and please let me know when you are ready to come home again. Sincerely, Aurelien Pichereau General Manager Assistant a_gerencia.sechu@secretsresorts.com More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My family and I spent 5 days at Secrets Huatulco. During our stay, we had dinner at their Asian restaurant. While eating we noticed that the couple behind us was upset and walked out. As they left they told us that a roach was near their sitting area. Since the resort is surrounded by jungle we understood that a roach... More

Was this review helpful? Yes 3
Del Norte de Mexico
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent New Year's Eve in this property. We enjoyed our stay a lot. Pros: great location (swimmable beach, snorkeling area with a lot of colorful fishes, beautiful view from any room, etc). This is a place to stay if you like to relax and enjoy nature, and if you love spending time swimming in the sea. Topnotch spa, and... More

Was this review helpful? Yes 1
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear Guest: First of all let me thank you for your message and staying at our resort in your past vacations. Let me assure you that your feedback is very important and that we will take in account your comments; since our mission is to offer the best quality service to our guests. It has been our pleasure to attend... More

2 reviews
3 of 5 stars Reviewed 4 weeks ago

The Hotel was nice, check in smooth, rooms nice , however humid as Hell :-( tons of bugs , rainy season , never rained one day :-) Mosquitos Galore Bee"s Galore ,came home in pain Please don't go rainy season if they give it away !!!!! Employees wonderful , service wonderful ! Just saying Super humid and gross in July... More

Was this review helpful? Yes 1
Sechu EConcierg... A, Asistente de Gerencia General del Hotel at Secrets Huatulco Resort & Spa, responded to this review

Dear Ginatalto..., We thank you very much for your message, it is very important for our Hotel to receive the feedback of our guests. In this frame, we are sorry to know that you didn´t completely enjoy your stay, because of mosquitos and bugs. We ensure you that we have a specific program to fumigate the hotel (the product for... More

bigwavejames
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were upgraded to Secrets and loved every minute of it. The resort itself is a wonderful place. There was a mix up on Apples side when we arrived, but the concierge at Secrets went above what he needed to do on site, separate from Apple, to provide many of the missing amenities. He didn't have to, dealt with my... More

Was this review helpful? Yes 3
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Additional Information about Secrets Huatulco Resort & Spa

Address: Bahia de Conejos, Lote 8, Huatulco 70989, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Secrets Huatulco Resort & Spa 4*
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Also Known As:
Secrets Huatulco Resort And Spa
Secrets Huatulco Hotel Huatulco

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#1 Spa Hotel in Huatulco #1 Luxury Hotel in Huatulco #1 On the Beach Hotel in Huatulco #1 Top resorts Hotel in Huatulco #2 Romantic Hotel in Huatulco #5 Family Hotel in Huatulco
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Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Secrets Huatulco Resort & Spa and other travelers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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