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All 48 Huatulco hotels

Secrets Huatulco Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Bahia de Conejos, Lote 8, Huatulco 70989, Mexico
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87%
Ranked #3 of 48 hotels in Huatulco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
LenaG Atlanta, Georgia
  • Reviews (1,086)
  • Photos (1,338)
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  • Room tips (448)
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1,086 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (448)
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English first
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my third stay at Secrets. I previously stayed at Maroma and Capri in Playa del Carmen. Secrets Huatulco is AMAZING. It’s a secluded, very quiet resort with spectacular views. A big plus that there are more locals there than drunken, loud foreigners. The staff is superbly trained and polite. They do everything possible to make your stay comfortable... More

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St. Louis, MO
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In March of 2014 we traveled to the Secrets Resort in Huatulco, Mexico. This was our first visit to a Secrets Resort and to Huatulco; we were not disappointed with either. Our trip was booked through Apple Vacations via Alt Air Travel in St. Louis, MO. Becky was phenomenal in planning our trip. Our flight was non stop from St.... More

Was this review helpful? Yes 5
Oxnard, California
Top Contributor
77 reviews 77 reviews
10 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just spent a week here (end of June) to celebrate our 5 year wedding anniversary. We were both very impressed with this resort. The resort was pretty quiet overall and seemed to mostly be couples 30s-60s. I would not go here if you are looking for a major party resort, but if you want a peaceful... More

Was this review helpful? Yes 3
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

It was our pleasure to have the opportunity to host your holidays. I am glad to know how much you enjoyed spending time at our hotel and spa highlighted by our staff’s attentiveness. Our mission is to create memories by exceeding our guests expectations and I'm very pleased to read that we accomplished this goal during your stay. I look... More

Newark, Delaware
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My wife and I treated ourselves to a week at this resort for our 25th anniversary. The view and the accomodations were outstanding. We had a swim-out room whcih we used each day, a great addition! The staff is excellent, housekeeping did a great job and Jose and Marvella, from the Barracuda Bar were always available for drinks from the... More

Was this review helpful? Yes 1
Birmingham, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We are sitting in MEX on a layover, heading home from this resort. We had a wonderful time. The resort was not crowded. Maybe 30-50% full? That added to our enjoyment. We upgraded to preferred, but don't bother -- unless you want the jacuzzi, which we didn't. It was too hot. Room was great. If you're not close to you... More

Was this review helpful? Yes 1
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear guest, Thank you so much for taking the time to submit this wonderful review! I'm sure this will be very helpful to our guests. I encourage you to keep my contact information and please let me know when you are ready to come home again. Sincerely, Aurelien Pichereau General Manager Assistant a_gerencia.sechu@secretsresorts.com More

Miguel Hidalgo, Distrito Federal, Mexico
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went to Secrets Huatulco on May 2014, in general the experience was great, as awesome as expected. The service and every person that works in the hotel does its best to make you feel special, service is one of the highlights of the hotel and the Mexican people, they don't expect to receive a tip but it's recommended. I... More

Was this review helpful? Yes 1
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear Luis B, We appreciate your message, it is very important for us to receive a feedback from our guests; in order to take measures to improve our services, when needed. In this frame, let me assure you that we will take in account your comments. We hope to welcome you back at Secrets Huatulco Resort & Spa. Please don´t... More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I decided to get married at Secrets. We brought a group of 6 and hunkered down for a week of relaxation and sun! The location was beautiful (though hot!) and the staff was very nice, accommodating and attentive. Everyone seemed happy and the service was impeccable. The location is also beautiful, in the middle of the Huatulco... More

Was this review helpful? Yes 1
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear Guest, We thank you very much for your message. We are pleased to know that you liked our service and installations, and we appreciate that you are sharing it through our Trip Advisor account. We hope you will have the opportunity to come back again to our resort. Best regards, Aurelien Pichereau General Manager Assistant of the Hotel More

Dallas, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just got back from a week at Secrets Huatulco on June 21st. It is their down season so the resort was empty and quiet. During this time, there were no problems with chairs and umbrellas. If you want to guarantee yourself with shade and chairs during the busy season then I would suggest upgrading to a Swim Out room.... More

Was this review helpful? Yes 3
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear TH280, First of all let me thank you for your message and staying at our resort in your past vacations. Let me assure you that your feedback is very important and that we will take in account your comments; since our mission is to offer the best quality service to our guests. It has been our pleasure to attend... More

Mexico City, Mexico
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In general I would recomend the hotel. It has a great location and has its own bay in Huatulco where you could loan snorkeling equipment, kayak and other water related thing. The staff was extremly helpfull and always very welcoming. The breakfast and drinks are great but the food in general is just ok (maybe I was just unlucky with... More

Was this review helpful? Yes 1
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear guest : First of all let me thank you for your message and staying at our resort in your past vacations. Let me assure you that your feedback is very important and that we will take in account your comments; since our mission is to offer the best quality service to our guests. It has been our pleasure to... More

Oceanside, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I just got home from a fabulous week here and had a great experience all around! The Secrets staff provide impeccable customer service, and go above and beyond what we expected. The Chief Concierge, Luis, was professional, prompt, courteous and friendly - he seemed to even anticipate our needs, and all of his staff are amazing! Outstanding... More

Was this review helpful? Yes 1
Sechu EConcierg... A, General Manager Assistant at Secrets Huatulco Resort & Spa, responded to this review

Dear Guest, We thank you very much for your message. We are pleased to know that you liked our service and installations, and we appreciate that you are sharing it through our Trip Advisor account. We hope you will have the opportunity to come back again to our resort. Best regards, Aurelien Pichereau General Manager Assistant of the Hotel More

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Additional Information about Secrets Huatulco Resort & Spa

Address: Bahia de Conejos, Lote 8, Huatulco 70989, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Secrets Huatulco Resort & Spa 4*
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Also Known As:
Secrets Huatulco Resort And Spa
Secrets Huatulco Hotel Huatulco

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#1 Spa Hotel in Huatulco #1 Top resorts Hotel in Huatulco #1 Luxury Hotel in Huatulco #1 On the Beach Hotel in Huatulco #2 Romantic Hotel in Huatulco #3 Family Hotel in Huatulco
Hotel Class
Number of rooms
399

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