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Park Royal Huatulco

Blvd Benito Juarez 8 | Tangolunda Bay, Huatulco 70989, Mexico
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Park Royal Huatulco
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373 Reviews from our TripAdvisor Community

Traveler rating
    94
    135
    62
    37
    45
See reviews for
108
143
7
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (373)
  • Mar-May only
    (122)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (152)
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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was nice and clean. Everyone was very friendly, anything we needed they would get it for us. Overall I'm very happy with the service and food. Our room was at 9th floor and the view is just magical.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this hotel with our 2 young children. And had a wonderful time. Yes it is a bit dated and yes the food is a little limited. But all in all it was amazing. The rooms were very spacious and the balconies were huge!!! I have stayed at any hotels throughout Mexico but I have never had such... More 

Was this review helpful? Yes 1
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest: For all the staff is a pleasure to know that your holidays were good in Park Royal Huatulco. We hope you give us the opportunity to offer our services soon. Thanks for your comments More 

Ste. Rose du Lac, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 17, 2015

This hotel is built on to the side of a mountain. it is under new ownership for the last 18 months and is being renovated. we were on the 6th floor and the rooms were pretty decent but anything above that and they were still not finished renovating them. it has a neat layout as being on the slope of... More 

Was this review helpful? Yes 2
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest: Your comments are valued and important to us, thank you very much for sharing it. We hope you visit us again soon. More 

Edmonton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 11, 2015

Got a room on the 9 th floor with a good view of Tangalunda Bay. Super big shady balcony that 8 people could easily relax on. Maid did a good job with 20 peso tip every day (towel art) 2 small bottles of water. Bed was comfortable. Digital safe/room key cards/coffee maker. Hot water was there every shower. Shuttle cars... More 

Was this review helpful? Yes 2
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest: Thank you very much for sharing your comments and your experience in Huatulco. We hope you return again More 

Sacramento, California
1 review
1 of 5 stars Reviewed March 7, 2015

I would like to start off by saying Huatulco is a beautiful & peaceful place to vacation. We will be back, Just not at this Hotel. The staff is friendly & helpful-with only a few exceptions. Park Royal, is by far, the worse place we have ever stayed at! Upon our arrival at the hotel we went to check in... More 

Was this review helpful? Yes
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest: We regret the inconvenience during your stay. We welcome your feedback. More 

Travelers are raving about these Huatulco hotels

Winnipeg, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2015

All rooms have terraces that look out over the bay, the higher you go the better the view. The staff are happy and helpful and most speak some english. The food is Mexican and we thought it was great. We only had one meal at the 'a la carte' it was delicious, Gorge and his staff made it a positive... More 

Was this review helpful? Yes 2
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest We appreciate your comments, wich we will share with our staff. Is a pleasure to know that you had a great holidays in Huatulco We hope you visit us soon More 

Riverton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 23, 2015

The staff at the Park Royal Huatulco are absoulutely great. Check in was quick and easy. We came with friends and the front desk quickly made sure we were close together. There are 3 main areas here. Front desk and lobby with a bar. Evening entertainment, all very low key. Beach area has the buffet, a bar and a pool.... More 

Was this review helpful? Yes 2
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you very much for sharing with us your experience. Is a pleasure to know that your holidays were good in Park Royal Huatulco. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 24, 2015

Staff is very Friendly, Rooms are big BUT hotel is old and lacks of mantainance! Took them 5 days in order to fix a non working shower, never got to see if they had hot water to shower with! Food is terrible, even at the specialty restaurant (never got to see the italian food) they couldn't even cook a proper... More 

Was this review helpful? Yes 5
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you for share your comments. We will make our best to improve inmediately the points you have mentioned More 

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 22, 2015

This was truly a lovely Mexican experience, where we met families from all over Mexico. From the minute we arrived with Eric's help at the front desk to our last hugs goodbye we had a fabulous time. Most points about the property have already been covered in other reviews, simply beautiful! We have stayed at Secrets and other hotels in... More 

Was this review helpful? Yes 5
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you very much for share your experience. Is a pleasure to know that your holidays were good in Park Royal Huatulco. We will share all your coments with our staff. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 22, 2014

The resort is 10 levels of 3 storey buildings. Best views are from the 6 level and higher. This resort is quite magnificent in the design and lay out. Every inch of space is filled with lush gardens. There is a shuttle that runs often to the suites and beach and its not a long walk if you choose. Views... More 

Was this review helpful? Yes 8
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest We will love to serve you again, and we will make an effort to improve any opportunity area, thank you for sharing your coments More 

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