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Park Royal Huatulco

Blvd Benito Juarez 8 | Tangolunda Bay, Huatulco 70989, Mexico
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Park Royal Huatulco
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Park Royal Huatulco
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Park Royal Huatulco
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357 reviews from our community

Traveler rating
    88
    130
    61
    34
    44
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (357)
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    (106)
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    (39)
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    (60)
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Ste. Rose du Lac, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 17, 2015

This hotel is built on to the side of a mountain. it is under new ownership for the last 18 months and is being renovated. we were on the 6th floor and the rooms were pretty decent but anything above that and they were still not finished renovating them. it has a neat layout as being on the slope of... More 

Was this review helpful? Yes 1
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest: Your comments are valued and important to us, thank you very much for sharing it. We hope you visit us again soon. More 

Edmonton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 11, 2015

Got a room on the 9 th floor with a good view of Tangalunda Bay. Super big shady balcony that 8 people could easily relax on. Maid did a good job with 20 peso tip every day (towel art) 2 small bottles of water. Bed was comfortable. Digital safe/room key cards/coffee maker. Hot water was there every shower. Shuttle cars... More 

Was this review helpful? Yes 1
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest: Thank you very much for sharing your comments and your experience in Huatulco. We hope you return again More 

Sacramento, California
1 review
1 of 5 stars Reviewed March 7, 2015

I would like to start off by saying Huatulco is a beautiful & peaceful place to vacation. We will be back, Just not at this Hotel. The staff is friendly & helpful-with only a few exceptions. Park Royal, is by far, the worse place we have ever stayed at! Upon our arrival at the hotel we went to check in... More 

Was this review helpful? Yes
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest: We regret the inconvenience during your stay. We welcome your feedback. More 

Winnipeg, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 3, 2015

All rooms have terraces that look out over the bay, the higher you go the better the view. The staff are happy and helpful and most speak some english. The food is Mexican and we thought it was great. We only had one meal at the 'a la carte' it was delicious, Gorge and his staff made it a positive... More 

Was this review helpful? Yes 1
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest We appreciate your comments, wich we will share with our staff. Is a pleasure to know that you had a great holidays in Huatulco We hope you visit us soon More 

Riverton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 23, 2015

The staff at the Park Royal Huatulco are absoulutely great. Check in was quick and easy. We came with friends and the front desk quickly made sure we were close together. There are 3 main areas here. Front desk and lobby with a bar. Evening entertainment, all very low key. Beach area has the buffet, a bar and a pool.... More 

Was this review helpful? Yes 2
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you very much for sharing with us your experience. Is a pleasure to know that your holidays were good in Park Royal Huatulco. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 24, 2015

Staff is very Friendly, Rooms are big BUT hotel is old and lacks of mantainance! Took them 5 days in order to fix a non working shower, never got to see if they had hot water to shower with! Food is terrible, even at the specialty restaurant (never got to see the italian food) they couldn't even cook a proper... More 

Was this review helpful? Yes 5
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you for share your comments. We will make our best to improve inmediately the points you have mentioned More 

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 22, 2015

This was truly a lovely Mexican experience, where we met families from all over Mexico. From the minute we arrived with Eric's help at the front desk to our last hugs goodbye we had a fabulous time. Most points about the property have already been covered in other reviews, simply beautiful! We have stayed at Secrets and other hotels in... More 

Was this review helpful? Yes 5
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you very much for share your experience. Is a pleasure to know that your holidays were good in Park Royal Huatulco. We will share all your coments with our staff. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 22, 2014

The resort is 10 levels of 3 storey buildings. Best views are from the 6 level and higher. This resort is quite magnificent in the design and lay out. Every inch of space is filled with lush gardens. There is a shuttle that runs often to the suites and beach and its not a long walk if you choose. Views... More 

Was this review helpful? Yes 8
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest We will love to serve you again, and we will make an effort to improve any opportunity area, thank you for sharing your coments More 

Winnipeg, Canada
Top Contributor
238 reviews 238 reviews
17 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed November 29, 2014

We stayed from Nov 18 to 25th, and were pleasantly surprised at the whole experience. We booked at the last minute, and chose this place mostly on price, and location. While the resort needs some maintenance and the rooms etc. need some updating, we found the rooms, and the whole complex to be very clean. The staff are very helpful,... More 

Was this review helpful? Yes 2
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest We thank you for sharing your experience, it is amazing to know that your stay had been wonderful and definitely we would love to serve you again, we will make our best in order to give you the best experience in Park Royal Huatulco. More 

Edmonton
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 19, 2014

First we arrived at Crown pacific at 5pm on Nov 11, 2014, we left at 2pm on Nov 18, 2014. We were assigned room 1035 which in this hotel is a long way from nowhere else, at the top of the mountain as they say. This hotel is great for mexicans not good for non spanish speaking tourists, I can... More 

Was this review helpful? Yes 6
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you very much for sharing us your comments, we will improve in any area that you have mentioned, we hope you give us the opportunity to serve you in your next visit to Huatulco. More 

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