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Park Royal Huatulco

3.5 of 5 Blvd Benito Juarez 8 | Tangolunda Bay, Huatulco 70989, Mexico
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Park Royal Huatulco
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338 reviews from our community

Traveler rating
    82
    124
    58
    33
    41
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93
134
5
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Riverton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff at the Park Royal Huatulco are absoulutely great. Check in was quick and easy. We came with friends and the front desk quickly made sure we were close together. There are 3 main areas here. Front desk and lobby with a bar. Evening entertainment, all very low key. Beach area has the buffet, a bar and a pool.... More 

Was this review helpful? Yes 2
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you very much for sharing with us your experience. Is a pleasure to know that your holidays were good in Park Royal Huatulco. More 

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 24, 2015

Staff is very Friendly, Rooms are big BUT hotel is old and lacks of mantainance! Took them 5 days in order to fix a non working shower, never got to see if they had hot water to shower with! Food is terrible, even at the specialty restaurant (never got to see the italian food) they couldn't even cook a proper... More 

Was this review helpful? Yes 5
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you for share your comments. We will make our best to improve inmediately the points you have mentioned More 

Vancouver, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 22, 2015

This was truly a lovely Mexican experience, where we met families from all over Mexico. From the minute we arrived with Eric's help at the front desk to our last hugs goodbye we had a fabulous time. Most points about the property have already been covered in other reviews, simply beautiful! We have stayed at Secrets and other hotels in... More 

Was this review helpful? Yes 5
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you very much for share your experience. Is a pleasure to know that your holidays were good in Park Royal Huatulco. We will share all your coments with our staff. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 22, 2014

The resort is 10 levels of 3 storey buildings. Best views are from the 6 level and higher. This resort is quite magnificent in the design and lay out. Every inch of space is filled with lush gardens. There is a shuttle that runs often to the suites and beach and its not a long walk if you choose. Views... More 

Was this review helpful? Yes 8
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest We will love to serve you again, and we will make an effort to improve any opportunity area, thank you for sharing your coments More 

Winnipeg, Canada
Top Contributor
206 reviews 206 reviews
16 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 29, 2014

We stayed from Nov 18 to 25th, and were pleasantly surprised at the whole experience. We booked at the last minute, and chose this place mostly on price, and location. While the resort needs some maintenance and the rooms etc. need some updating, we found the rooms, and the whole complex to be very clean. The staff are very helpful,... More 

Was this review helpful? Yes 2
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest We thank you for sharing your experience, it is amazing to know that your stay had been wonderful and definitely we would love to serve you again, we will make our best in order to give you the best experience in Park Royal Huatulco. More 

Edmonton
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 19, 2014

First we arrived at Crown pacific at 5pm on Nov 11, 2014, we left at 2pm on Nov 18, 2014. We were assigned room 1035 which in this hotel is a long way from nowhere else, at the top of the mountain as they say. This hotel is great for mexicans not good for non spanish speaking tourists, I can... More 

Was this review helpful? Yes 6
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest Thank you very much for sharing us your comments, we will improve in any area that you have mentioned, we hope you give us the opportunity to serve you in your next visit to Huatulco. More 

Saskatoon, Canada
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 16, 2014

We stayed at the Park Royal November 4th to 11th, 2014. Our room was on the 10 level great view. This was a nice suit. large deck with the best veiw of the bay. The staff is always willing to help you with anything you may need. The problem we see from being in Huatulco 5 times is this hotel... More 

Was this review helpful? Yes 6
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear We appreciate all your comments about your experience, we will work in every detail that you have mentioned. More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 8, 2014

We came 4 days for vacation. In general terms the hotel and the experience has been very good. The hotel has some opportunity areas regarding the general maintenance. It needs paint and little fixes. The food is another area to improve. It would be nice to have more options including the snacks. In the other hand the staff is very... More 

Was this review helpful? Yes 2
Hector D, Gerente at Park Royal Huatulco, responded to this review

Dear Guest, We appreciate your comments, we will work on opportunity areas that you have mentioned, we hope that you visit us proximately. All your comments are very helpful for our team. More 

San Juan del Rio, Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

The trip to Huatulco was nearly perfect. Interjet provided outstanding service, even though the morning flights out of Mexico City had been delayed by fog. We were only 20 minutes late taking off and arrived perfectly. Interjet still provides old fashioned service with a free drink of any kind (yes beer or a mixed drink) and a bag of chips... More 

Was this review helpful? Yes 3
lucia d, Gerente at Park Royal Huatulco, responded to this review
Google Translation

Estimado Huesped: Le doy las gracias por compartir con el equipo de Park Royal Huatulco sus comentarios y saber que... More 

Mexico City, Distrito Federal, Mexico
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 21, 2014

The service and people are great, food is fine but just a few dishes, no handicaped facilities, big rooms, it's clean, very quiet, elevator and beach bathrooms are in very bad conditions, they need to improve a lot of things but they are working on it.

Was this review helpful? Yes 4
lucia d, Gerente at Park Royal Huatulco, responded to this review
Google Translation

Estimado Huésped: Le doy las gracias por compartir sus comentarios con el equipo de Park Royal Huatulco, quienes hicieron posible... More 

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Additional Information about Park Royal Huatulco

Address: Blvd Benito Juarez 8 | Tangolunda Bay, Huatulco 70989, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Royal Huatulco 3.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Crown Pacific Huatulco Hotel Huatulco
Crown Pacific Deluxe Suite Hotel
Crown Pacific Deluxe Suite Resort
Hotel Style:
#6 Top resorts Hotel in Huatulco
#11 On the Beach Hotel in Huatulco

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