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Park Royal Huatulco

3.5 of 5 Blvd Benito Juarez 8 | Tangolunda Bay, Huatulco 70989, Mexico
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Park Royal Huatulco
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312 reviews from our community

Traveler rating
    75
    116
    53
    32
    36
See reviews for
85
126
5
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
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    (87)
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Edmonton
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

First we arrived at Crown pacific at 5pm on Nov 11, 2014, we left at 2pm on Nov 18, 2014. We were assigned room 1035 which in this hotel is a long way from nowhere else, at the top of the mountain as they say. This hotel is great for mexicans not good for non spanish speaking tourists, I can... More

Was this review helpful? Yes 2
Saskatoon, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Park Royal November 4th to 11th, 2014. Our room was on the 10 level great view. This was a nice suit. large deck with the best veiw of the bay. The staff is always willing to help you with anything you may need. The problem we see from being in Huatulco 5 times is this hotel... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came 4 days for vacation. In general terms the hotel and the experience has been very good. The hotel has some opportunity areas regarding the general maintenance. It needs paint and little fixes. The food is another area to improve. It would be nice to have more options including the snacks. In the other hand the staff is very... More

Was this review helpful? Yes 2
San Juan del Rio, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The trip to Huatulco was nearly perfect. Interjet provided outstanding service, even though the morning flights out of Mexico City had been delayed by fog. We were only 20 minutes late taking off and arrived perfectly. Interjet still provides old fashioned service with a free drink of any kind (yes beer or a mixed drink) and a bag of chips... More

Was this review helpful? Yes 1
lucia d, Gerente at Park Royal Huatulco, responded to this review
Google Translation

Estimado Huesped: Le doy las gracias por compartir con el equipo de Park Royal Huatulco sus comentarios y saber que... More

Mexico City, Distrito Federal, Mexico
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 21, 2014

The service and people are great, food is fine but just a few dishes, no handicaped facilities, big rooms, it's clean, very quiet, elevator and beach bathrooms are in very bad conditions, they need to improve a lot of things but they are working on it.

Was this review helpful? Yes 3
lucia d, Gerente at Park Royal Huatulco, responded to this review
Google Translation

Estimado Huésped: Le doy las gracias por compartir sus comentarios con el equipo de Park Royal Huatulco, quienes hicieron posible... More

Oslo, Norway
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 13, 2014

After a weekend visit on Park Royal i have the following to say: Do NOT go there for a all inclusive stay. The rooms are huge and nice, somewhat old, but clean and they have a huge bathtub + aircondition. For a hotel stay (only hotel, not all inclusive, although i am not sure if park royal lets you only... More

Was this review helpful? Yes 3
lucia d, Gerente at Park Royal Huatulco, responded to this review

Dear Guest: We appreciate that you share with us your opinion about your visit to Park Royal Huatulco. We regret that our service has not fulfilled your expectations. We consider all your comments to identify our opportunity areas and work daily to improve. More

Port Lavaca, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 2, 2014

The Bar personnel were very friendly and tried to be as helpful in getting all questions answered by the right personnel. I had a broken tooth the first morning and the desk clerk not only told us where to go but gave us a map and what to tell the taxi driver...The rooms we had at building 8 were older... More

Was this review helpful? Yes 2
lucia d, Gerente at Park Royal Huatulco, responded to this review

Dear Guest. I thank you for sharing with Park Royal Huatulco team feedback and know that we could make your vacation experience has been unforgettable. We look forward to your next visit to Park Royal Huatulco to serve you again. More

Oak Lawn, Illinois
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 25, 2014 via mobile

Pros.....7th floor to 10th floor Amazing views & clean rooms & Spacious balcony. Pools were decent. Cons....old tvs, very limited channels, no WiFi,no microwave. Fridge always stacked up with just 2 water bottles & 2 soda cans.....no beer?! Rest of resort can have many areas of improvement. Wifi in just the 7th floor pool area and lobby. Food was just... More

Was this review helpful? Yes 3
lucia d, Gerente at Park Royal Huatulco, responded to this review

Hi Edgar: We are sorry to learn about your disappointment regarding your most recent stay at Crown Pacific Huatulco. We are sorry if our accommodations did not live up to your expectations, but take feedback such as yours helpful. This allows us to understand the needs of our guests in depth. We will pass along this information to our management... More

Calgary, Alberta, Canada
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed April 4, 2014

We visited the Crown Pacific for the third time, from March 25th to April 1st. We had previously stayed there in 1999 and over New Years’ 2005/06. The resort was wonderful then and still is. In many ways, it is more like a retreat than a big commercial resort. We flew via Sunwing Vacations, and the new 737-800 jets are... More

Was this review helpful? Yes 8
lucia d, Gerente at Park Royal Huatulco, responded to this review

Dear FamilyLloyd: Thank you for sharing this detailed review of your experience at Crown Pacific. It's wonderful hearing from our guests regarding their stay and how useful they find our location and accommodations. We are glad that our staff could assist you with all your needs during your vacation as well. We hope that you will choose to stay with... More

Saskatoon, Canada
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 3, 2014

Strong points: Friendly staff & great service; Spectacular ocean view from balcony & tub; Lots of birds; Big rooms, huge bathtub; Good day activities at beach club and evening entertainment; Nice beach with nearby snorkeling; Great selection & quality of food; Frequent transfer carts. Weak points: Older hotel - some maintenance required; Not for people who don't like to walk,... More

Was this review helpful? Yes 1
lucia d, Gerente at Park Royal Huatulco, responded to this review

Hi Angela S, Thank you for sharing your review about your most recent experience at Crown Pacific Huatulco. We love taking care of our clients and it makes us proud that we could assist you during your stay with us.We look forward to having you back in the future! Regards, Lucia Diaz General Manager More

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Additional Information about Park Royal Huatulco

Address: Blvd Benito Juarez 8 | Tangolunda Bay, Huatulco 70989, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Royal Huatulco 3.5*
Number of rooms: 135
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Also Known As:
Crown Pacific Huatulco Hotel Huatulco
Crown Pacific Deluxe Suite Hotel
Crown Pacific Deluxe Suite Resort

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