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Barcelo Huatulco Beach Resort

3.5 of 5 Paseo Benito Juarez | Bahias de Huatulco, Huatulco 70989, Mexico
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Certificate of Excellence 2014
Barcelo Huatulco Beach Resort
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Barcelo Huatulco Beach Resort
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1,332 reviews from our community

Traveler rating
    492
    541
    180
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    45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winnipeg, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been to Huatulco 4 times and love everything about it. You cannot beat the heat and clear skies. You can even do a bit of snorkling right infront of the resort. The resort has the best location on the beach of any of the other beachfront resorts. The hotel is showing its age, but very clean. We love... More

Was this review helpful? Yes 2
San Miguel de Allende, Mexico
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 24, 2014

I did not expect, if I changed my mind I would be penalized by no refund of my deposit...who does that these days....this Hotel does...just be warned, before you make a reservation, be sure or PAY the consequences!!

Was this review helpful? Yes 7
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Rick: Thank you for posting your comments with us, regarding this kind of situations we have different cancellation or no-show policies depending on the offer that you receive with your reservation, which also may vary in high or low season, you can find this policies on the web page at the moment of your reservation as well as in... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 21, 2014

In Nov 2013 we visited the Barcelo huatulco Beach Resort. Our room was clean, the beach was great. Lots of shade. Pool bar lots of fun. There were plenty of activities such as sailing and kayaking included and we had no trouble reserving them daily. The staff was all terrific. I had two minor complaints: the beach vendors which occasionally... More

Was this review helpful? Yes 11
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Susan Thank you so much for posting your comments through tripadvisor. It is a pleasure to know that you have enjoyed your holidays with us. Regarding the beach vendors, our security staff is verifying that they do not disturb our guests; and the dinner restaurant we have already improve our menus, offering you our best quality. It is awesome... More

North Battleford, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 16, 2014

We stayed at the Barceló in Huatulco for 2 weeks back in January 2014. We had previously stayed at the same chain in other countries...so not what we had expected compared to Punta Cana. We bought the upgrade to the Premium Club...don't waste your money. You are supposed to get a better room with a great view of the ocean,... More

Was this review helpful? Yes 11
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Trudy: We thank you so much for sharing your comments which are always very important for us, we sorry that your holidays weren’t as you expected. Indeed with the Club Premium you have extra benefits including the internet, unlimited a la carte restaurants reservations, Room service, international drinks, access to the club premium lounge where we have a club... More

1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 11, 2014

We stayed here in June 2014 and this was the worst resort we had ever stayed. We travel at least 2 times a year, but never had an experience like this one. Too much noise during the day and even after midnight due to construction. Paint smell all over the hotel. The buffet did not have many food selections and... More

Review collected in partnership with this hotel

Was this review helpful? Yes 11
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Armineh: Thank you for sharing your comments with us which are always important, we sorry that your holidays wasn’t what you expected, indeed during June we had the first stage of our renovation program but we always tried not to bother our guests so we had controlled the noises the maximum and the annoying works were not performed at... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 7, 2014

My journey started with a bit of a sour note, but there is two people in this property that went above and beyond to make it happen for me and my family. Kudos to Alejandra at the front desk and specially to Lorenzo Silva, Assistant Manager. They do understand what amazing customer service is all about and change mine and... More

Was this review helpful? Yes 6
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear BDTraveler: Thank you for choosing Barceló Huatulco Beach to spend your holidays and for sharing your comments, we are glad to know that you enjoyed your staying and to know that our team was able to assist you in the best way, we certainly are going to share this comments with them. Warm regards, Your friends at Barceló Huatulco... More

Houston, TX
Contributor
12 reviews 12 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 5, 2014

I would like to give the hotel 3.5 stars, but since that option doesn't exist I'm going with 3. My wife, two kids (4 and 1), and I spent a week at Barcelo at the end of July. To be honest, I was initially very underwhelmed by the hotel and the room. The bed and furniture in the room were... More

Was this review helpful? Yes 4
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear jimthoma: Thank you so much for posting your comments on tripadvisor, those are very important for us and very helpful for future travelers, we are glad to know that you and your family have enjoyed our sport facilities and the pool areas. We are constantly providing English lessons to all our staff. We are going to share your comments... More

Los Angeles, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

we we're 21 family members we had and amazing time at Barcelo The service was outstanding the entire staff was friendly, kind, and caring, food was good all day as well as drinks. Entertainment was fantastic. The place was very clean and cozy perfect for family. The price was very afordable although it is not a fancy place it's beatiful... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Juana V: Thank you for choosing Barceló Huatulco Beach to spend your family holidays, It is glad to hear that you and your family enjoyed the entertainment, food and drinks we offer but most of all the hospitality of our friendly staff. It is very important for us to make you feel at home. We will be gladly waiting... More

Mexico City, Mexico
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 19, 2014

We took our summer vacations at Barcelo Huatulco Beach from june 9th to 23rd. Everything went right from reservations through reception, rooms, food, drinks, shows, specialty dinners, pool, beach, etc. I want to mention special gratitude to waiters Victor, Julia, Maria, Felipe (and the other young guy at beach bar service), bar tenders at lobby, pool bars and Jorongo bar,... More

Was this review helpful? Yes 4
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Mr. Ortiz: Thank you so much for your trust and the time you have spent posting your comments on trip advisor. Your holidays are very important for us and our friendly staff is always committed and prepared to offer you the best service and go beyond that be certain that we will share your comments with our team and... More

Monterey Park, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 11, 2014

First visit to Huatulco, we loved it!! The hotel was very good. We had a beautiful view of the ocean and the pool through our balcony. Before entering our room we enjoyed the view of the green mountains. Exercise options poolside! Eating with ocean view!! Nightly awesome entertainment!! Everyone at the hotel is courteous, very friendly and eager to be... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Cynthia Thank you so much for your choosing Barceló Huatulco for your first visit, it is true Huatulco has amazing views, and the location of the hotel give you the opportunity to enjoy them. We are glad to hear that you enjoyed your staying with all the day and night activities we offer as well as our friendly staff.... More

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Additional Information about Barcelo Huatulco Beach Resort

Address: Paseo Benito Juarez | Bahias de Huatulco, Huatulco 70989, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Huatulco Beach Resort 3.5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Barcelo Huatulco Beach Hotel Huatulco
Barcelo Resort

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