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Barcelo Huatulco Beach Resort

3.5 of 5 Paseo Benito Juarez | Bahias de Huatulco, Huatulco 70989, Mexico
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Certificate of Excellence 2014
Barcelo Huatulco Beach Resort
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Barcelo Huatulco Beach Resort
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1,343 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Returned home last night after a great week at the Barcelo in Huatulco. The hotel is a little dated but very clean and all employees go out of their way to please the guests. Germainia, our maid, was great and tolerated my poor attempts at Spanish. I believe some rooms have been refurbished and there was some repair work going... More

Was this review helpful? Yes 1
Edson, Alberta, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We went to Huatulco at the beginning of November and loved it. It was our first trip there and it was definitely one of our favorites. The Santa Cruz area is small and easy to get around. Taxis are very affordable and abundant. We hired one for a day trip for 1000 pesos. We also hired Ernesto for a boat... More

Was this review helpful? Yes 6
Toronto, Canada
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are returning in February for our 8th time. We love the feeling of walking into the lobby and being welcomed with open arms by staff that has remembered us from previous years. Some of our friends have switched to Dreams but we have remained loyal to the Barcelo and will continue to do so. They have gone out of... More

Was this review helpful? Yes 6
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Mrs. Terri We thank you so much for your trust and support during these years to Barceló Huatulco Beach, we are glad to know that you are coming back this February, be certain that we will be ready for you with open arms as every visit. We can’t wait to welcome you back to your home away from home.... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It will be our 3rd year in a row at the Barcelo Huatulco and we can't wait..... As for the temperature...you can't ask for more. We always go in January and it's 36 degrees every day. The staff was as we expected... always marvelous! If you decide to visit this Hotel, you have to ask for "Elias" you could ask... More

Was this review helpful? Yes 5
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Sandra S We appreciate you have posted your experience with us, it is rewarding to know that you have enjoyed your staying with us each time, we are certain this year you will have a great time too. We are ready to receive you once again with open arms and welcome you to this paradise Huatulco next January. Warm... More

Winnipeg, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We have been to Huatulco 4 times and love everything about it. You cannot beat the heat and clear skies. You can even do a bit of snorkling right infront of the resort. The resort has the best location on the beach of any of the other beachfront resorts. The hotel is showing its age, but very clean. We love... More

Was this review helpful? Yes 6
San Miguel de Allende, Mexico
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 24, 2014

I did not expect, if I changed my mind I would be penalized by no refund of my deposit...who does that these days....this Hotel does...just be warned, before you make a reservation, be sure or PAY the consequences!!

Was this review helpful? Yes 8
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Rick: Thank you for posting your comments with us, regarding this kind of situations we have different cancellation or no-show policies depending on the offer that you receive with your reservation, which also may vary in high or low season, you can find this policies on the web page at the moment of your reservation as well as in... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 21, 2014

In Nov 2013 we visited the Barcelo huatulco Beach Resort. Our room was clean, the beach was great. Lots of shade. Pool bar lots of fun. There were plenty of activities such as sailing and kayaking included and we had no trouble reserving them daily. The staff was all terrific. I had two minor complaints: the beach vendors which occasionally... More

Was this review helpful? Yes 16
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Susan Thank you so much for posting your comments through tripadvisor. It is a pleasure to know that you have enjoyed your holidays with us. Regarding the beach vendors, our security staff is verifying that they do not disturb our guests; and the dinner restaurant we have already improve our menus, offering you our best quality. It is awesome... More

North Battleford, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 16, 2014

We stayed at the Barceló in Huatulco for 2 weeks back in January 2014. We had previously stayed at the same chain in other countries...so not what we had expected compared to Punta Cana. We bought the upgrade to the Premium Club...don't waste your money. You are supposed to get a better room with a great view of the ocean,... More

Was this review helpful? Yes 13
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Trudy: We thank you so much for sharing your comments which are always very important for us, we sorry that your holidays weren’t as you expected. Indeed with the Club Premium you have extra benefits including the internet, unlimited a la carte restaurants reservations, Room service, international drinks, access to the club premium lounge where we have a club... More

1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 11, 2014

We stayed here in June 2014 and this was the worst resort we had ever stayed. We travel at least 2 times a year, but never had an experience like this one. Too much noise during the day and even after midnight due to construction. Paint smell all over the hotel. The buffet did not have many food selections and... More

Review collected in partnership with this hotel

Was this review helpful? Yes 12
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear Armineh: Thank you for sharing your comments with us which are always important, we sorry that your holidays wasn’t what you expected, indeed during June we had the first stage of our renovation program but we always tried not to bother our guests so we had controlled the noises the maximum and the annoying works were not performed at... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 7, 2014

My journey started with a bit of a sour note, but there is two people in this property that went above and beyond to make it happen for me and my family. Kudos to Alejandra at the front desk and specially to Lorenzo Silva, Assistant Manager. They do understand what amazing customer service is all about and change mine and... More

Was this review helpful? Yes 9
Barcelo Huatulc... B, Public Relations Manager at Barcelo Huatulco Beach Resort, responded to this review

Dear BDTraveler: Thank you for choosing Barceló Huatulco Beach to spend your holidays and for sharing your comments, we are glad to know that you enjoyed your staying and to know that our team was able to assist you in the best way, we certainly are going to share this comments with them. Warm regards, Your friends at Barceló Huatulco... More

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Additional Information about Barcelo Huatulco Beach Resort

Address: Paseo Benito Juarez | Bahias de Huatulco, Huatulco 70989, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Huatulco Beach Resort 3.5*
Number of rooms: 351
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Also Known As:
Barcelo Huatulco Beach Hotel Huatulco
Barcelo Resort
Hotel Style:
#2 Business Hotel in Huatulco
#3 Top resorts Hotel in Huatulco
#4 Spa Hotel in Huatulco
#4 On the Beach Hotel in Huatulco
#6 Family Hotel in Huatulco
#7 Romantic Hotel in Huatulco

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