We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 176 Acapulco hotels

Playa Suites Acapulco

2.0 of 5 Resort   |   Av Costera Miguel Aleman No 123, Acapulco 39670, Mexico
Hotel amenities
Save Saved
You added Playa Suites Acapulco to your Saves list
Playa Suites Acapulco
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
42%
Ranked #60 of 176 hotels in Acapulco
A recent review
3 of 5 stars Reviewed March 26, 2014
Aiden M Peterborough
  • Overview
  • Reviews (164)
  • Photos (116)
  • Amenities
  • Q&A
  • Room tips (6)
  • Location
  • More
Write a Review

164 people have reviewed this hotel

Traveler rating
    23
    41
    29
    26
    45
See reviews for
46
30
5
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Peterborough
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 26, 2014

Great location. Decent hotel that is quite dated, but still kept nice. Stayed here couple of different times. Once all inclusive, once not. Food and service average, and being in Acapulco, there's so many awesome places to dine off resort. Probably wouldn't book again if there were other hotels available.. Emporio or Crowne Plaza, just because of the datedness of... More

Was this review helpful? Yes
Mexico City, Mexico
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 28, 2014

I went there on November with my family and we had a pleasant stay. It´s a really big hotel, although it´s an old hotel they keep it clean. Rooms are very big and have a nice ocean view. Food was very good and the service as well.

Was this review helpful? Yes
Houghton Lake
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 7, 2013

We've been going there for 27 years. It use to be our time share, but we got out of that fiasco and now enjoy being a regular customer. Our friend there, ALBA, and her staff is wonderful and will meet your every need. I have since retired and we have returned the last 10 years to stay for the month... More

Was this review helpful? Yes 1
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 26, 2013

Arrival at hotel, took over 1 hour to check in. Food passable. Service quite friendly. Too many people( was there around christmas time) very noisy at night on beach( wedding till 3 am). had to change rooms due to ceiling leak in ceiling. Returned more tired than when i left .

Was this review helpful? Yes 2
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 13, 2013

First time to MEXICO and this was the WORST hotel I have EVER stayed in anywhere. I wasn't expecting much more then the basics, clean room, clean sheets, somewhat good service since I am an American so I expected a slight language barrier. (To be honest the STAFF exceeded my expectations, they were very kind and many did speak pretty... More

Was this review helpful? Yes 2
Contributor
19 reviews 19 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 4, 2013

It's a good spring break hotel. The place has a lot if miles on it, but it has a fun atmosphere. Most everything is out of date in this hotel. They still have regular keys to all the rooms, which there are many copies around. So, theft is very common here. You can have a wonderful time here, but exhibit... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 3, 2013

Disgusting hotel. Stay away. 1. Check in- took over two hours since buses full of lower class Mexicans arrive every single day during Christmas break. No AC at all. There is a 20 inch tv in the reception area. 2. Staff- Super rude. Staff speaks no English at all. At the pool, the towels lady was very rude and by... More

Was this review helpful? Yes 3
Houghton Lake
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 23, 2012

We've been going to the Playa Suites for over 20 years....in a row. When we arrive it starts with the bellboys, so happy to see us. From there our friend ALBA has taken care of everything we need, from an oceanfront condo (we ask for and receive before arriving) right down to kitchenware. And the bellboys will bring you anything... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 25, 2012 via mobile

Simply put, best value for your pesos! Beach is amazing, service is great, food is wonderful! Right in the middle of everything you want, your choice has been made! The people of Acapulco welcome you with open arms, no pressure street sales! I've been offered so much help with anything I need. I will return but next time for much... More

Was this review helpful? Yes 1
Hamilton, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 26, 2012

We booked this trip as a last minute deal and it was well worth the money spent. Our room was very basic but it was clean and bright. We had a seperate bedroom with a living room out front the balcony with a magnificent view of the beach and the mountains. The decor is older all in baby blues and... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Playa Suites Acapulco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Playa Suites Acapulco? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Playa Suites Acapulco

Address: Av Costera Miguel Aleman No 123, Acapulco 39670, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range (Based on Average Rates): $
Hotel Class:2 star — Playa Suites Acapulco 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, Cheap Tickets, Tingo, Priceline, BookingOdigeoWL, Hotels.com and Venere so you can book your Playa Suites Acapulco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Playa Suites Acapulco Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco

116 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (101)
Viewed
Pool/beach area (18)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (23)
Viewed
View from room (15)
Viewed
Dining (4)
Viewed
Family/play areas (1)
Viewed
Bathroom (2)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Pool/beach area (3)
Viewed
View from room (1)
Viewed
Family/play areas (2)
Viewed
Other (4)

Amenities

Bar / Lounge Beach Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Top resorts Hotel in Acapulco #24 On the Beach Hotel in Acapulco
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the Bay of Santa Lucia, one of the most beautiful in the world, located in the Condesa beach also known as El Morro, which has become famous for the diversity of aquatic and recreational activities. On the main Costera Miguel Alemán and part of the area with the most important tourism and port effervescent ... surrounded by the best restaurants, discos ... as well as modern and trendy shopping malls, traditional craft markets, shops, other points of interest and fun for visitors. Just 35 minutes from International Airport ... more   less 
Number of rooms
502

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer