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Playa Suites Acapulco

Av Costera Miguel Aleman No 123, Acapulco 39670, Mexico
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Playa Suites Acapulco
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Playa Suites Acapulco
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199 reviews from our community

Traveler rating
    26
    47
    46
    30
    50
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68
34
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Mexico City
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 4, 2015

I spent Christmas here with my family. Since the very first moment we arrived, we noticed that the hotel was crowded. This is a big hotel, with two big towers that are connected by a confusing corridor. The pool is big and the beaches are nice and clean. I recommend you to take the all-inclusive. Food served at the buffete... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 29, 2014

Overall my stay here was pleasant for what it cost. Good food, view and convenience. The only thing that I did not like is that we left the charger to our camera in the room by accident and we called the hotel asking if they could help us. When I called they had it because the maid had turned it... More 

Was this review helpful? Yes 1
Peterborough
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 26, 2014

Great location. Decent hotel that is quite dated, but still kept nice. Stayed here couple of different times. Once all inclusive, once not. Food and service average, and being in Acapulco, there's so many awesome places to dine off resort. Probably wouldn't book again if there were other hotels available.. Emporio or Crowne Plaza, just because of the datedness of... More 

Was this review helpful? Yes 1
Mexico City, Mexico
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 28, 2014

I went there on November with my family and we had a pleasant stay. It´s a really big hotel, although it´s an old hotel they keep it clean. Rooms are very big and have a nice ocean view. Food was very good and the service as well.

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Houghton Lake
Top Contributor
51 reviews 51 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 7, 2013

We've been going there for 27 years. It use to be our time share, but we got out of that fiasco and now enjoy being a regular customer. Our friend there, ALBA, and her staff is wonderful and will meet your every need. I have since retired and we have returned the last 10 years to stay for the month... More 

Was this review helpful? Yes 1
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 26, 2013

Arrival at hotel, took over 1 hour to check in. Food passable. Service quite friendly. Too many people( was there around christmas time) very noisy at night on beach( wedding till 3 am). had to change rooms due to ceiling leak in ceiling. Returned more tired than when i left .

Was this review helpful? Yes 2
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 13, 2013

First time to MEXICO and this was the WORST hotel I have EVER stayed in anywhere. I wasn't expecting much more then the basics, clean room, clean sheets, somewhat good service since I am an American so I expected a slight language barrier. (To be honest the STAFF exceeded my expectations, they were very kind and many did speak pretty... More 

Was this review helpful? Yes 3
Contributor
19 reviews 19 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 4, 2013

It's a good spring break hotel. The place has a lot if miles on it, but it has a fun atmosphere. Most everything is out of date in this hotel. They still have regular keys to all the rooms, which there are many copies around. So, theft is very common here. You can have a wonderful time here, but exhibit... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 3, 2013

Disgusting hotel. Stay away. 1. Check in- took over two hours since buses full of lower class Mexicans arrive every single day during Christmas break. No AC at all. There is a 20 inch tv in the reception area. 2. Staff- Super rude. Staff speaks no English at all. At the pool, the towels lady was very rude and by... More 

Was this review helpful? Yes 4
Houghton Lake
Top Contributor
51 reviews 51 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 23, 2012

We've been going to the Playa Suites for over 20 years....in a row. When we arrive it starts with the bellboys, so happy to see us. From there our friend ALBA has taken care of everything we need, from an oceanfront condo (we ask for and receive before arriving) right down to kitchenware. And the bellboys will bring you anything... More 

Was this review helpful? Yes 1
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