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Playa Suites Acapulco

Av Costera Miguel Aleman No 123, Acapulco 39670, Mexico
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1 room 1 adult
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243 Reviews from our TripAdvisor Community

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Pasadena, California
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed December 29, 2015 via mobile

This hotel is awful from the top to the bottom, if I can give half star I've been very happy; the front desk was a mess, unorganized, the manager was rude, took me 2 hours to get a room; rooms are old, filthy, disgusting, the bathtub completely cover with mold; I couldn't get another room since all are the same,... More 

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1 Thank MARIA M
Mexico City, Mexico
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 4, 2015 via mobile

I used to stay at this hotel at least once a month 25 years ago, and looooved it. This time, it was not what I expected! The hotel looks just like it did 25 years ago, everything looks runned down, a bit dirty and the pool area is too small for the number if guests that can be at the... More 

Helpful?
1 Thank MexAdv

Travelers are raving about these Acapulco hotels

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 23, 2015

If you like sunshine, games, singing and dancing this is where you need to be. The suites are large with separate sleeping quarters. They come complete with kitchenette if so desired. The rooms are cleaned on a daily basis with plenty of towels. Beautiful stores within walking distance. Wifi used to be in the lobby, restaurants, beach area, and sometimes... More 

Helpful?
Thank juventin0
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 18, 2015 via mobile

We had booked 2 nights for staying Playa Suites with all inclusive deal. The hotel is not worth of global 4 star standards, instead like 2-3. The food was not anything special and the service was terrible. For a cup of coffee you had in dinner to self service yourself. Otherwise the area is tidy and especially the beach area... More 

Helpful?
1 Thank thembasaur
Sudbury, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2015

JUST PARADISE, sun shine every day....suites are great, clean every day, many activities, central in the Bay, closed to Casino, Shopping mall etc... If you need any help to have a great holidays and spend all winter in Acapulco, going fishing, etc.. to have fun..and great prices.....all inclusive.....send a note to alive2love@hotmail.com from Canada

Helpful?
1 Thank rachthi25
Mexico City
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 3, 2015

I spent Christmas here with my family. Since the very first moment we arrived, we noticed that the hotel was crowded. This is a big hotel, with two big towers that are connected by a confusing corridor. The pool is big and the beaches are nice and clean. I recommend you to take the all-inclusive. Food served at the buffete... More 

Helpful?
Thank PogoPrz
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 29, 2014

Overall my stay here was pleasant for what it cost. Good food, view and convenience. The only thing that I did not like is that we left the charger to our camera in the room by accident and we called the hotel asking if they could help us. When I called they had it because the maid had turned it... More 

Helpful?
2 Thank Bryan L
Peterborough
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed March 26, 2014

Great location. Decent hotel that is quite dated, but still kept nice. Stayed here couple of different times. Once all inclusive, once not. Food and service average, and being in Acapulco, there's so many awesome places to dine off resort. Probably wouldn't book again if there were other hotels available.. Emporio or Crowne Plaza, just because of the datedness of... More 

Helpful?
1 Thank Aiden M
Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 28, 2014

I went there on November with my family and we had a pleasant stay. It´s a really big hotel, although it´s an old hotel they keep it clean. Rooms are very big and have a nice ocean view. Food was very good and the service as well.

Helpful?
Thank Sandra G
Houghton Lake
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 7, 2013

We've been going there for 27 years. It use to be our time share, but we got out of that fiasco and now enjoy being a regular customer. Our friend there, ALBA, and her staff is wonderful and will meet your every need. I have since retired and we have returned the last 10 years to stay for the month... More 

Helpful?
1 Thank acafool
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